No service - problem - Touch Diamond, MDA Compact IV General

Yesterday I got my brand new Diamond and when I got home the first thing I did was update the ROM from the htc website, everything went ok, I made a call, did some settings and let it to charge, later on I saw that I had No service with the SIM that I had in it originally, I started freaking out of course, rebooted, did soft reset, did hard reset, I even reinstalled the flash to make sure everything went ok. The signal did not work, I mean it got the signal, after 2 seconds loose it, after 1-2 minutes found network again and after 2 seconds loosing it and that was going on. So I tried a SIM card from another network which worked, then I tried a friends SIM from the first network which did not work. Eventually, I selected the network manually on my sim and it started up but only with 2 lines on signal. It seems to be working since last night with 2-3 lines signal but I suspect that could be that we have low 3G coverage over here, anyway.
Has anybody else encountered this problem ? Why do you think this happened? Should I rush into the store to take it back or is it some settings or software?
Also I have the rom from the htc website, is there any other version that works better?
Also could anybody give me a quote on the battery life because I am uncertain of it, I am not pretentious, if it holds up 2-3 days with normal use(phone + a little wi-fi and whatnot) then I am satisfied.
Thank you.

did you take your sim out while you flashed the ROM?

Umm... I must be stupid or something but I didn't, I must say this is not my first phone flashing so I don't know what was in my mind, did I damage the SIM or what ? It seems to work now though...

I've never flashed without taking the sim out, having said that I know people who have flashed with the SIM in and havn''t had a problem. But then there's a few that have had issues when the sim was left in during flash. Good to hear that it's working again.

If I encouter the problem again do you think flashing it without the sim will solve it ?
Also what ROM do you have? Do you recommend one that is better than the one from the HTC website?
What is your battery life average?

well it's hard to know - if you flash again be sure to take out the sim, but if the problem persists maybe you need to get a sim replaced. I work for Telstra here in Australia and a replacement sim costs $30. But if we "say" the sim has "failed" there is no replacement charge.
I am waiting for elite 2.5 rom which is due to be released any moment here:
http://forum.xda-developers.com/showthread.php?t=403296&page=18
My battery life is pretty good - it holds up 2-3 days with normal use (phone + a little wi-fi and whatnot) but if I do alot of browsing I need to charge every day.

I understand, well, what it was strange is that it didn't work with any other SIM I tried from Vodafone network, I tried my friends and another one but worked fine with a sim from another network during that time when I had the problem.
I will keep my eye on it and hope it doesn't happen again.

Do you use Yahoo by any chance on your device? I get the e-mails perfectly with the imap server but I can't get to send any e-mail with the smtp server the phone has configured automaticly...

probably the default settings for yahoo are diff...i think it requires a reg change possibly to fix? not sure....
regarding the flashing...i've flashed my diamond around 7-8 times, not sure...pretty much tried every cooked rom here cept for 1 or 2 and the official WWE ones...never had any issues with flashing (and my sim was inside the phone every one of these times)...

it happend to me
it happend to me, in places with low signal... hapend a lot
what solve it was flasing the radio rom 1.00.25.05 i think it may solve all your ploblems.
please let us know
pd. i had signal problems with al the older radio roms even the 1.00.25.03

thanks jr-daza, i will search for the rom to flash now.
is there a place on the forum where i can download it ?

Related

Cant find Network on Kaiser

Hi, I have noticed that a few have already complained about this issue
I'll tell you what happened to me:
I went on holiday from Israel to Jordan for 2 days.
My Kaiser did not roam as my sim wasn't open for Intl. Roaming so it couldn't find a network.
Also I did not charge it so the Battery went dead.
Following that two days I got home gave my Kaiser a full charge and could not get the network back.
I have done many Soft resets, 2 hard resets & spoken to HTC Help Desk.
The only thing HTC could tell me was to send the Kaiser to the UK for repair as they have not heard of this issue before.
Obviously I do not want to send it as I am sure it's not hardware but something else only.
My Kaiser was perched in the US (made in GB)
Network is Cellcom , which by the way I have tried other Sims in me Kaiser since this happened but with no success.
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
saper747 said:
This issue is very frustrating as I feel helpless regarding this issue & I don’t know what to do
If any one has an idea ………….Thanks
Andre'
Click to expand...
Click to collapse
First, try just removing the SIM card, then re-inserting it to see if the phone reconfigures itself. You may have to do a power on without sim card, before you re-insert it.
If that fails, do a hard reset so it goes back to factory default settings, then the inserted SIM card should set up the phone settings properly.
G.
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
Thank, but like I said before……
I have done 2 hard resets tried every way of rebooting with sim / without sim
Nothing works !
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
I think this MIGHT be a bug/issue
I had this last week for almost 4 hours. I dont think the network was down but if it was then T-mobile did not state anything anywhere
I had reception all day and then suddenly around 5:30pm, I lost it and did not get it back until late evening
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
Hi , yes its the same problem
It shows the networks arround but it can't register to them only the !.. icon
This has nothing to do with the network carier as the sim works in all my other phones .
Hi i was wondering if anyone has a solution yet ?
woohyuksheng said:
hello saper747:
mine switched to flight mode and swap back,it cant find network any more,too,no matter hard-reset or flashing rom,its still.........
looks like we got the same problem, is yours telling "no sevice"? just a "!" on the service icon,right?
Sheng
Click to expand...
Click to collapse
I have THE SAME situation. I believe this is the bug which MUST be solved by HTC! Or at least by someone. I still haven't found the solution. Have anybody done??
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
alt236 said:
Has anyone tried what happens when 3G is disabled (GSM mode)?
I'm having the same problem for the last couple of days in the UK with Orange, but when I switch to GSM (Settings->Personal->Phone->Band->Network Type = GSM) it works fine.
Click to expand...
Click to collapse
I tried to do that - no result. I have made hard reset - no result. I have dowloaded update WM6.1 from offical site HTC and installed it - no result.
Also, during two days, I calculated at least 20 persons who had this problem around the world. I can not believe that nobody researched this problem yet!
Me 2
I am also suffering from same issue.
My kaiser drop network at around 5PM till 1 hr approx, it hapeend for a week almost then I update radio then it was working ok, but still its not permanent solution.
Now a days my kaiser leaves network anytime and then it will not connect how hard u try, reset, hard boot, flash anything and after sometime suddenly it works.... magic.
I check sim with other phones its working gr8. but with this phone network gives trouble, I dont have 3G here in India, so its running on GSM.
Please somebody find solution, I'll post if I get any solution.
Thanks,
Dilip
Did you try with manual selection of mobile network (start->Settings->Personal->Phone->Band->Network)?
i did the network setting and put it as GSM and it works like a champ
BUT
i lost the 3G capabilities. One of the reason i purchase Kaiser is because the 3G capability.
using other Kaiser will give me a full 3G capabilities so i start wondering whether this is a hardware issue or software

Phone continously disconnects and loses signal if 3g is on

Hey guys, I have this prepaid ATT pay as you go simcard with the medianet unlimited on and the phone goes into a continuous disconnect and reconnect with the 3g signal if I have 3g enabled in the connection manager. If I turn off 3G then it works just fine and sticks with an EDGE connection. Is there something that I am doing wrong? I checked the connection settings with another friend who uses 3g from att as well and settings are the same. I have also resetted the phone multiple times too.
Oh and the phone I have is the ATT Tilt running Hyperdragon's most recent rom.
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
kilrah said:
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
Click to expand...
Click to collapse
I had the same problem. Got a brand new 3G sim card from mobile operator. No help. So sent it to warranty again.
There is a broken 3g radio problem?
johnny13oi said:
There is a broken 3g radio problem?
Click to expand...
Click to collapse
Yes, a lot of people including me had to send their Kaiser for a mainboard exchange for that same problem.
Here's the old thread about it I found when I had the problem.
http://forum.xda-developers.com/showthread.php?t=335074
Yes, it's a hardware problem. Seems to be fairly common. My TytnII had the same problem.
I had to send it off for repair last Monday. They sent me a replacement phone on Wednesday.
Oh great, I bought this phone a while back from someone else and was using it with Tmobile and am trying it out with ATT prepaid. So I guess I am not covered and am stuck with a phone with a broken 3g radio?
First try the steps described above, sometimes configuration/ROM trouble can make it look similar.
I tried calling support and talking with them and nothing really worked. They said I would have to do warranty exchange through HTC. They said that all they would need is a credit card number and they send the new one first and I have to send back the broken one and I won't be charged if there is no water damage or too many drops right? Do they send you a completely new device? I have kept this phone inside a microfiber pouch its whole life and there are literally no scratches anywhere and a screen protector on it since day 1. It seems to work fine when on the EDGE network, so should I send it back? I don't want to get charged for anything.
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
drunkbastard said:
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
Click to expand...
Click to collapse
Man I wish I had the money to switch devices like that. Being a college student means no money.

Phone shows full service but I don't receive calls

Sometimes people call me and get a message saying my phone is off or out of service. But when I look at it, it often shows 4 bars of service..
When I call someone, the problem disappears temporarily, and I start receiving calls again (and I receive all the SMS's I was supposed to get at once), only to appear again later for no reason (a soft reset also solves it). It's not related to location, it also happens when I spend the day at home (where I get a strong signal).
I don't think it's a operator problem either, since my operator is known for it's good services, and other people who use "normal" phones never had such a problem.
I tried 3 different ROMs (dutty's hybrid, Hyperdragon and AthineOS) and 3 different radios (dutty's radio (1.65 something), hyperdragon's (1.70 something), and eMo radio). Right now I'm using AthineOS with hyperdragon III's radio, and almost no programs installed..
This problem happens both in 3G and EDGE mode.
Anything I can do about it?
Send it in for repair?
Seems you tried all you could...
Don't think I can send it for repair, since it's an AT&T Tilt and I'm not even in the US..
Guess I'm outta luck then
Anyone else have any ideas?
have you tried the sim in another handset, sounds like a network problem to me.
3G Network
Are you using 3G Network?
Sometime I use 3G band and even It show good signal I loose phone calls.
I changed to GSM and no phone calls loose.
This happens in São Paulo/Brazil but...
EDIT: Sorry. Now I saw that you reported this problem also using GSM band.
Thanks.
I am not sure if you're using your US SIM card in a foreign country?
Maybe you just forgot to enable INTERNATIONAL ROAMING before you left ... ?
I'm having the same problem
I seem to have started with the same problem about a week ago. A couple people complained that they called me but it rang twice and went to voicemail - My phone never rang. However, after I made a call (or apparently did something to "wakeup" the phone), I would get the voicemail notification (2 hours later).
I tried reseating the SIM card, but then it went to "SIM Card Missing". I did a hard reset, but that didn't help. I took it back to AT&T and they replaced the SIM Card. That seemed to work again, and certainly would have been a convenient fix (bad SIM card - too easy). So I've just spent all weekend reloading all the apps, but now it's happening again!!
The symptoms are; After I reboot the device, I can receive one or two calls, then it doesn't ring anymore (the caller hears 2 rings then it goes to voicemail). If I cycle the Phone radio button in the Comm Manager, or cycle power, it comes back to life for 1 call, then craps out again.
I'm just using the standard AT&T ROM (without the Bloatware after this past reset) and the standard/default radio version 1.27.12.11
The only thing that I have noticed that seems different lately is that the "Comm Manager" task is always running when I look at the running programs (which I don't think it used to) I had also recently installed Garmin XT.
The device is of course 1 yr + 2 weeks (so I assume just out of warranty)
Any help would be greatly appreciated!!!
Hmmm,
what I would try, is, to just make a hard reset, load only my contacts to the phone and run it for a while to monitor its "Incalling" behavior. If everything seems to be fine, I would go ahead and start installing an application, then monitor my device again for a while, if everything is fine I will go ahead install the next application ... and so on. That is just to make sure that no 3rd party application causes this problems.
BTW:
I don't think that GARMIN causes this problem. I used to run Garmin on my HTC too (v5.0) until I came accross SYGIC McGuider (which works much better and card scrolling is much smoother than Garmin).
Well,
to come back to the point: if you get the same problems without loading any 3rd party application on your device, then I would recommend trying another ROM (best advice: go with the HTC stock ROM). If it also happens with the other ROM then it might be hardware related and difficult to fix.
Thanks - I knew that's what I should do, I just didn't want to do it after having spent all weekend reloading and configuring it. I thought I had read somewhere about Garmin having to have the phone radio on to work, so I was hoping there was a setting somewhere that I was missing that was powering the radio down. But..... I suppose it's time to go back to common sense and just do the reset
So far it seems to be working now. I'll give it a few days with just the basics and then start reloading one at a time.
Thanks for the quick response!
Spoke too soon
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
bbaydiver said:
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
Click to expand...
Click to collapse
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
kristoff_sz said:
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
Click to expand...
Click to collapse
no, I was just using the default browser.
I've got nothing installed on it at this point so I'm guessing it's hardware related.
Over the last couple months I had been experiencing some strange battery drainage (not related to the GPS issues). I don't know if that was a symptom or not. It just seems like the radio is going to sleep somehow - it wakes up for a little while if I sync my email, cycle the radio via comm manager, or cycle the power.
Anyone know if there is a setting somewhere that controls that? (sure would be nice if it were that simple)
The AT&T store was basically useless, all they did was give me the phone number for the warranty department (but since I'm 2 weeks past warranty, he doesn't think they'll help me), and of course offer to upgrade me to the Fuze for $375 - no thanks!
I've had the same issue (I think). I too think that it seems to happen when I have a 3G data connection active and moving back to GPRS (non 3G) seems to make it better....
I'm on a standard UK ROM and using BTMobile as a provider.
I was driving down the motorway the other day and overtook a friend. He rang me and went straight to voicemail. I then got a text to say that I had a voicemail and rang him back.
I was running TomTom Traffic at the time so would have had a data session enabled....
I think its something to do with the data session sometimes not letting a call through but can't put my finger on anything and certainly can't find an option to change any settings...
Also, even at home, I'm constantly picking up my phone to see that it "has no signal" and the exclamation mark is displayed - so calls aren't coming through - but it then connects and shows a three-bar strength signal. Don't understand why it keeps dropping out, but I get a 3G connection at the front of my house and an ordinary G connection at the back and I think that it sometimes to stay connected to the 3G connection for data even when the phone signal is very poor and it would be better dropping that and connecting at "old" GPRS speed...
Same on the train on the west coast main line out of London. I think having the 3G turned on causes the phone signal to drop out completely more than when 3G is turned off, as the phone tries to hang on to the signal of a 3G cell and doesn't successfully switch over to the next "non 3G" cell whilst in a call.
have you tried a new radio such as NIKI's?
well, AT&T warranty was even less than useless. Home phone, Internet, and Wireless all through AT&T and the best they can do is "see if they could get me a deal on a new phone" or refer me to HTC technical support. Nice customer service AT&T!!!
HTC technical support was actually trying to be helpful, once she found out I already did a hard reset, she referred me to their warranty group. They looked up the S/N and it's still under their warranty (I guess theirs is 15 months after manufacture date). Now the only problem is I have to send it in to them to see if it's covered under warranty, and of course be willing to go without my phone for 2 weeks (and pay them a yet to be determined amount if they decide it's not under warranty).
I'd like to try a different radio, but looks like there's too much for me to read up on - I need to get the device fixed, I've already lost too much time with it being messed up and me screwing with it.
Update
so this morning I was ready to throw in the towel and send the device back to HTC. At least they were willing to help me out, unlike AT&T.
I get to work, and of course the phone seems to be working (which isn't unusual, it works for a little while then craps out). Come lunch time, it's still working (now this is unusual, it must be a fluke, I'll give a couple more hours before I package it up). 4:00 and it's still working! Now I'm starting to wonder if it's got to do with the cell towers near my house (and the AT&T store since it did it for them too).
I email my buddy who lives about 1/2 mile away and also has a Tilt just to see if he's had any similar problems. He calls me back laughing. There's 5 People in his office with the exact same problem (and not all Tilts either).
So to make a short story long....... it appears to be a problem with AT&T, NOT the device (but Thank You very much AT&T for the incredible customer care you demonstrated and for trying to screw me into buying new devices for outrageous prices)
So at this point, I'm not sure if it's that AT&T has fixed the issue across the board, or if it was the "Resync the routing" that the online chat person tried last night that finally propagated across the network (I assume so that AT&T can find my phone in order to route the calls to me).
I guess we'll see if it does the same thing when I get back closer to home tonight, but I'm relieved that it appears to be fixed.
Thanks everyone for the suggestions! Now I have a little more time to read about how I can screw up my phone on my own schedule - all the practice of resetting it and reinstalling everything, and seeing how much faster it is has inspired me
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
kwong1998 said:
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
Click to expand...
Click to collapse
Have you tied asking AT$T for a new sim card ? They do wear out you know.
denco7 said:
Have you tied asking AT$T for a new sim card ? They do wear out you know.
Click to expand...
Click to collapse
I didn't tried asking AT&T for a new sim card. but I will call them to change the sim card. Does anybody know how to disable the 3G function?
Just a "me too..."
Hello everyone. I just wanted to report that I'm having the same issues...they started about a week or so ago.
I've had my AT&T Tilt for about 8 months now (it's a warranty replacement for my first tilt, bought in July...so of course, I'm out of warranty). I recently had problems receiving calls, and then I started being unable to make calls, even though my phone shows a decent signal...anywhere from 4 bars to 2 bars. When dialing, it'll say "Dialing..." for a few seconds...and then it clicks off. A soft reset will fix things temporarily, but that's it.
I'm running the stock AT&T ROM (I'll check the version number if someone thinks it'll help), and I've tried doing a hard reset AND replacing the SIM card. Same effect.
Someone please let me know if they resolved this problem. AT&T offered me an HTC Fuze...but I'm extremely wary of other phones by this manufacturer. I'm very, VERY tired of phones crapping out on me after having just spend a couple of hundred bucks on them. At this point, I'm just looking for something reliable. If someone else here has had problems with the Fuze, please let me know...not to start any fights around here, but I'm actually thinking about going with the iPhone.
Thanks.

Loosing network signal

Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.

[Q] N7000 3G Radio failing

I've had my GT-N7000 for about a year. It has been rooted and running various ROMs since I had it and has always worked wonderfully. I had settled on CM 10.1 about a month ago. Since the last 3-4 days I noticed that my 3G signal showed no bars from time to time. Normally, just a quick 'airplane mode' dip and everything would be fine.
2 days ago was still having the same problem and I had to completely turn off and on again to 'maybe' get a signal. If I got a signal, it would only stay there for a few minutes and then disappear.
I changed the SIM card yesterday just to be sure but I still had the same problem. The same SIM card works perfectly well in my GT-I9000 running CM 10.1 as well.
I cleaned the SIM slot contacts, verified the internal antenna wire and even flashed a few modems and still have short lived and intermittent 3G signal. Any idea about what could be happening? Could it be the 3G radio failing on me?
Thanks for any help.
JF.
Anyone?
Does this happen after you move from one area to another? For instance from work to home or Vice Versa?
same problem
Hi there,
I've got the same problem than you. I got my Note 1 year ago, and since few days, I've a problem with the SIM.
On boot or reboot, the SIM is perfectly recognized and works good. I can call without problem, and can connect to the wifi without problem. The problem is when I use 3g, the SIM is not recognize after 1-2 minutes. I mean, I can access internet, do whatever I want, for just a minute or two. After that, the signal drop instantly. I tried:
plane mode: doesn't come back to normal mode cause the phone says there no SIM card
change modem: don't resolve the problem on all XX*** modem for JellyBean
change ROM: I was on German-leaked 4.1.2 Stock ROM, i tried 4.1.2 Switzerland ROM (where I live), 4.1.2 custom ROM and cynogenmod 10.1 (4.2.2). Always the same problem.
Tonight I'll try another SIM in the phone, in the case that the SIM is the problem.
otherwise, I don't know what else to try...
Blancoaguila said:
Hi there,
I've got the same problem than you. I got my Note 1 year ago, and since few days, I've a problem with the SIM.
On boot or reboot, the SIM is perfectly recognized and works good. I can call without problem, and can connect to the wifi without problem. The problem is when I use 3g, the SIM is not recognize after 1-2 minutes. I mean, I can access internet, do whatever I want, for just a minute or two. After that, the signal drop instantly. I tried:
plane mode: doesn't come back to normal mode cause the phone says there no SIM card
change modem: don't resolve the problem on all XX*** modem for JellyBean
change ROM: I was on German-leaked 4.1.2 Stock ROM, i tried 4.1.2 Switzerland ROM (where I live), 4.1.2 custom ROM and cynogenmod 10.1 (4.2.2). Always the same problem.
Tonight I'll try another SIM in the phone, in the case that the SIM is the problem.
otherwise, I don't know what else to try...
Click to expand...
Click to collapse
sorry to late reply for this old thread but i have the exact same problem now and i got here searching for solution..
how did you fix your phone please??
Salamonti said:
sorry to late reply for this old thread but i have the exact same problem now and i got here searching for solution..
how did you fix your phone please??
Click to expand...
Click to collapse
You're ****ed if it's the same problem! I tried a lot of technique and the one I warn you about is changing the RIL. Useless waste of time and ****ed up everything. At the end I tried an app available on the play store for thé modem, can't remember which one. But hey, you're on the track!
Good luck
Blancoaguila said:
You're ****ed if it's the same problem! I tried a lot of technique and the one I warn you about is changing the RIL. Useless waste of time and ****ed up everything. At the end I tried an app available on the play store for thé modem, can't remember which one. But hey, you're on the track!
Good luck
Click to expand...
Click to collapse
Are you sure it is the radio causing the problem and not the antenna? I know on mine, the USB charge port can be a real PITA when it
goes bad, and I had to buy about 3 before I found one that worked properly. With the wrong one, the radio signal would fluctuate all
over the place, so that's why I wonder if it could be a bad antenna/connection/board problem, since it is contained on the same
board as the USB port?
Blancoaguila said:
You're ****ed if it's the same problem! I tried a lot of technique and the one I warn you about is changing the RIL. Useless waste of time and ****ed up everything. At the end I tried an app available on the play store for thé modem, can't remember which one. But hey, you're on the track!
Good luck
Click to expand...
Click to collapse
p51d007 said:
Are you sure it is the radio causing the problem and not the antenna? I know on mine, the USB charge port can be a real PITA when it
goes bad, and I had to buy about 3 before I found one that worked properly. With the wrong one, the radio signal would fluctuate all
over the place, so that's why I wonder if it could be a bad antenna/connection/board problem, since it is contained on the same
board as the USB port?
Click to expand...
Click to collapse
I had an update..
I figured out that when i change the network mode to GSM ONLY it runs very well and never drops network signal or get the NO SIMCARD message..
but when i change the mode to AUTO or 3G/CDMA it drops network and gets NO SIM CARD after a few minutes !!
still don't know the reason & still searching
Let's talk about this problem. Mine is similar. Not getting errors with aim card but when i place or receive calls while in wcdma mode, conversation is normal at first place, then after few seconds i can not hear other side, and other side cannot hear me, sometimes that call ends and that is it. On gsm only, calls work normally, but internet is not working, while in wcdma internet works... pretty nasty issue. I tried flashing different roms, tried several modems to flash, problem is not disappearing, but from modem to modem i can see improvements. Sometimes it does not drop at all... can you help me with this?

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