Hi there,
Firstly, be gentle - I'm new to all this.
My Kaiser has recently started to mess with me. It will not connect with my PC for activesync. I've tried plugging it into PC's at work too all with the same problem: the host PC's do not notice the device being plugged into the USB however the phone will start to charge from the PC's USB.
I've tried disabling the "advanced network functionability" toggle, and even different USB cables.
I really don't want to hard reset the device until I get Sprite working (after an upgrade which I cannot do due to not being able to connect).
Whoever can help will make my Christmas card list this year
Frank.
You can have SPB backup your phone to an executable .exe file on you SD card if you have room and then hard reset.
Only problem with this is when you do a restore, you will probably restore the fault again.
Best option is just to backup your data (no apps or settings) with SPB, do a hard reset and put any cabs back on one by one to check if its one of those causing the prob.
Thank's for the suggestion Farsquidge. It looks like this will have to be the solution unless others have been through this.
It's annoying that WM6 is such a pain. So many small bugs on this device it makes me question where I'd rather settle with a mobile: Versatility + unreliability OR Normal phone + reliability.
effsee said:
Thank's for the suggestion Farsquidge. It looks like this will have to be the solution unless others have been through this.
It's annoying that WM6 is such a pain. So many small bugs on this device it makes me question where I'd rather settle with a mobile: Versatility + unreliability OR Normal phone + reliability.
Click to expand...
Click to collapse
I hope someone can help you further on this.
It can be a pain to get them set up just how you want them but once working they are great!
With all the complex functions it has, there is no wonder people have problems (how many times do people reset their PC's or have a game or app crash it?)
That's what this forum is about, no-one knows everything and sharing info is the best way to do it. I find tons of uesful info and tips on here that just keep on enhancing the unit but, inevitably, I may add an app, or a tweak just not right for my phone and have to resort to the old hard reset and put it all back on again.
It's fun but gives you a wakeup kick at times!
Forgot to suggest, if you do not already have SP Backup, (because you cant sync) put your SD card in a compatible card reader on your PC then run it on your phone.
My suggestion would be this - download the trial for SPB Pocket Plus and install it (they have a CAB available). In the settings, go enable the "Safe Mode" boot option and soft reset. When the Safe Mode dialog appears, boot in safe mode and see if your computer recognizes the phone now.
If it does, something you've installed is messing with your phone. Start rolling back installations and resetting taking off the app at the top of the list under Remove Programs. After each app, boot in normal mode and see if you can connect. If not, rinse and repeat.
If you ever get a "normal" connection, you'll know which app or combination of apps caused your problem.
PerfAlbion said:
My suggestion would be this - download the trial for SPB Pocket Plus and install it (they have a CAB available). In the settings, go enable the "Safe Mode" boot option and soft reset. When the Safe Mode dialog appears, boot in safe mode and see if your computer recognizes the phone now.
If it does, something you've installed is messing with your phone. Start rolling back installations and resetting taking off the app at the top of the list under Remove Programs. After each app, boot in normal mode and see if you can connect. If not, rinse and repeat.
If you ever get a "normal" connection, you'll know which app or combination of apps caused your problem.
Click to expand...
Click to collapse
Nice one!! I only have the SPB 'Lite' that came on the HTC CD that does not have that option. Will look at their site for an upgrade myself.
Cheers..
Hi, this is big issue, couse nobody solved it yet. How is it posible, that Diamond is verys low after connection with PC using ActiveSync? Just try it, try scrolling in programs folder, then plug Diamond to PC using active sync, disconnect it, and try it again. It will be much slower. Or try VS bench after Active Sync session, you will get much worse results. Graphic went from 2300 to 1300 points after Active Sync connection. Diamond goes to normal speed after soft reset only. Please, share you ideas and experiences with this issue.
pokevitek said:
Hi, this is big issue, couse nobody solved it yet. How is it posible, that Diamond is verys low after connection with PC using ActiveSync? Just try it, try scrolling in programs folder, then plug Diamond to PC using active sync, disconnect it, and try it again. It will be much slower. Or try VS bench after Active Sync session, you will get much worse results. Graphic went from 2300 to 1300 points after Active Sync connection. Diamond goes to normal speed after soft reset only. Please, share you ideas and experiences with this issue.
Click to expand...
Click to collapse
Indeed its true, but it does not happen when you use the device as a Disk Drive.
Yes, I know, but this should not happen. Any ideas why? It is strange. Do you think it is becouse some software problem? None of my previous phones did this. If it is software, new ROM can solve it, but if this is hardware... Did some of your phones do this?
this happens with other HTC devices (and maybe other WM) as well. I have a TC, and I notice it too. Its only when it's actually doing the sync. Once the sync is completed, mine goes back to normal. And when I disconnect, all's good as well. Are you saying its slow all the time once you activesync, even if you then disconnect?
Yes, exactly. I disconncet Diamond from PC, even stop ActiveSync in task manager on Diamond, and whole system is much slower. As I wrote, vs bench takes 1000 away after active sync. But, and that must be mistake, vs bench add 700 point to saund test, but as I said, this must be error of VS Bench. Whole system is slow.
Hmmm, well that's strange, and I don't know what might be causing that (esp sinc eI don't have a Diamond myself). i did have a similar issue with my TyTN a while back. I think it amounted to some software I installed and a very "dirty" notification queue. I ended up hard resetting and all was back to normal. I hope it isn't something like that for you.
jomo25 said:
Hmmm, well that's strange, and I don't know what might be causing that (esp sinc eI don't have a Diamond myself). i did have a similar issue with my TyTN a while back. I think it amounted to some software I installed and a very "dirty" notification queue. I ended up hard resetting and all was back to normal. I hope it isn't something like that for you.
Click to expand...
Click to collapse
Ahhhh, so this may be the issue I've been having ...
I'm going to have to test this further to confirm but after a soft reset, my "bubbleshooter" game (yes, I know - childish for a 45 year old company director but it passes the time at airports etc.) works great. However, at some point after running several things, the game becomes very slow. Still playable but at half speed. I thought it was my Intellisync client (for Lotus Notes) or some of the background apps like quickGPS etc. but this may be it. I also confirm that even if I stop all apps (cleanly or forcibly), the problem remains.
I'll post back and confirm if I can duplicate or not. I will also check TaskMgr (the good one included on Dutty's ROM) to see what's running after a soft reset and what's running after ActivSync is started / stopped. Maybe it's leaving something behind ...
Regards,
Gary.
There is to much communication going on thats why its slow!
Probably 3 megs a second in commsss. Thats why its slow!
You have to understand the reasons of WHY and then you will make the peace with the kick asssss Jewel.
Sergio PC said:
There is to much communication going on thats why its slow!
Probably 3 megs a second in commsss. Thats why its slow!
You have to understand the reasons of WHY and then you will make the peace with the kick asssss Jewel.
Click to expand...
Click to collapse
Sergio,
Sorry to bring bad news but you've missed the point completely .... We are talking about AFTER you've run Activesync, unplugged the device and shut down Activesync. When Activesync is running, for me it's to replicate mail, charge, copy files etc. - not to play games or watch films. When it's connected, I'm aware that there may be many activities ongoing so don't expect high frame-rate etc. etc. However, when I disconnect from the USB line and shut down Activesync, I expect full performance (which is not the case).
Hope that clarifies the issue for you.
Regards,
Gary.
Sergio PC said:
There is to much communication going on thats why its slow!
Probably 3 megs a second in commsss. Thats why its slow!
You have to understand the reasons of WHY and then you will make the peace with the kick asssss Jewel.
Click to expand...
Click to collapse
the "kick ass commsss" should not but slowing down the device after the activesync has disconnected, i think thats the problem
Not only being slow even after being disconnected: Activesync starts up by itself and even if I shut it down, it reopens...
gxprice said:
Sergio,
Sorry to bring bad news but you've missed the point completely .... We are talking about AFTER you've run Activesync, unplugged the device and shut down Activesync. When Activesync is running, for me it's to replicate mail, charge, copy files etc. - not to play games or watch films. When it's connected, I'm aware that there may be many activities ongoing so don't expect high frame-rate etc. etc. However, when I disconnect from the USB line and shut down Activesync, I expect full performance (which is not the case).
Hope that clarifies the issue for you.
Regards,
Gary.
Click to expand...
Click to collapse
Yes sorry if I missed the point.
What about this: Check if active sync is still running after you activate it.
Either tap on right upper part to close or use Task manager to close activesync. Cause it still runs after you disconect the Jewel from computer.
rumpleforeskin said:
the "kick ass commsss" should not but slowing down the device after the activesync has disconnected, i think thats the problem
Click to expand...
Click to collapse
What about this: Check if active sync is still running after you activate it.
Either tap on right upper part to close or use Task manager to close activesync. Cause it still runs after you disconnect the Jewel from computer.
Well, yes, for begining it is good that finally somebody cares about this problem. For now, only one thing that can reverse phone slowdown after activesync is soft reset. I tested it on other phones (Asus P535, Mio a701) no one has this problem. But they all were running WM 5 maybe WM 6.1 coue this problem. I am begginer, i can only guess, you are the experts, so please excuse my mistakes if there are some. If you want to know this slowdown in numbers, go to ROM development -> some benchamrking -> and open tab of tested ROMs. Original ROM 1.93 has very bad graphics points, but Very goo sound points. This is the ActiveSync problem. I tested it twice, after soft reset, benchmark results are similiar to other ROMs withount any "strange" numbers.
So, I wrote message about this problem to HTC, maybe, just maybe some fix will come.
I've been told about eLiAs ASyncKiller. It seems to kill ActiveSync when you disconnect.
This may solve your problem
It happens to me to, but i notice that when I close Activesync down the memory usage figures in the top right corner when you select the drop down arrow, dont change. In fact, as we all know, the memory usage creeps up, and when mine gets to about 70% the phone does get quite slow and a soft reset always fixes it. Then memory usage goes back to 56% starting from scratch.
I thought the memory leaking problems were fixed in the latest 1.93 ROM? Is this not the case?
Thats what I put it down to.
davbo said:
Not only being slow even after being disconnected: Activesync starts up by itself and even if I shut it down, it reopens...
Click to expand...
Click to collapse
I had this problem on my Orange UK Diamond with factory ROM. After 2 hard resets it stopped happening but I had other problems with the phone and had it replaced. Now whenever I soft reset the newly exchanged phone ActiveSync starts up and I have to close from Task Manager. I have tried a couple of hard resets to no avail. I also quite often get problems with manila.exe that may be linked. I'm getting really frustrated with this device! Never had so many problems with a new phone/pda.
davbo said:
I've been told about eLiAs ASyncKiller. It seems to kill ActiveSync when you disconnect.
This may solve your problem
Click to expand...
Click to collapse
thanks but can't solve the problem!
Connecting to Activesync but not able to Sync
Connecting to Activesync but not able to Sync
--------------------------------------------------------------------------------
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I downloaded the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" ( green icon )and fails to synchronise.
thanks for any help..
Im having a bit of an odd problem. Im running "Windows mobile device center" in Vista (64b) and when the Tilt is plugged in, something odd happens. It works normally, but its like something is constantly interrupting what im doing. About every 2 seconds! Its like something keeps "tabbing" around, interrupting what im doing. The windows flash on and off, and its just very odd. If I have a pull down menu up, it vanishes. If im trying to rename a file, it vanishes. Its like something is constantly pressing the escape key every 2 seconds. Its very frustrating, and ONLY happens when the tilt is plugged it! Has anyone had this problem on there Vista?
idk man i my phone is on it as we speak and i am as well running vista 64...hhmmm...i had a problem before with the windows mobile device center...and i went on their site and searched around and found a different version that seemed to work fine....
http://www.microsoft.com/downloads/...56-7825-43B2-AC89-2030ED98ED95&displaylang=en
thats the one i got....the once included in vista gave me some trouble so i use this one and its all good now....good luck
Well i had the same on my old pocketpc . . . .(ipaq 2210)
It seems your tilt is drawing more power from yer usb plug than it can handle.
then the usb port will be switching on/off constantly.
so disable charging over usb on your tilt, or put it on a usb hub with an external power supply for more power.
(usb delivers max 500mAh, tilt uses more when charging)
please pm me if it worked for you.
mark.
Doh. I was REALLY hopeful that the power thing would work. Sadly, not. I tried disabling charging, AND put it on a powered up, and it still happens. Gah. I will try the software next.
*edit* nope. I already had that ver installed. *sigh*.
Im going to do a windows re-install in a few weeks. I hope that will cure it. Im sure its some type of software issue.
Crap . . . .sorry to hear that.
I tried clean install too before i know upper message, and back then the new install didn't work so i hope it will work for you.
did you try clean install of your tilt?
(i have seen that a hard reset on tilt still leave some files and folders on your main memory so a hard reset isn't like a "format :c" . . . . .be sure to delete the files and folders manually before hardreset.
(even putting back a system backup leaves old files untouched on the main memory . .)
hope you can fix it . . . . .
hello can someone please help i have a big problem that VERY agravating. everytime i connect my tilt a msg pops up that says "microsoft office outlook has stopped working" i have checked the sync status and it wont sync, it also doesnt give anyreason why? ive updated ms office on my phone and it still does. how can i stop this, its very aggravating b/c it just keeps popping up and WILL NOT STOP! thanks for the help.
I think your active sync might have been disabled by the power optimizer software on your phone. Go to advanced setting and check under miscellaneous: Enables or disables activesync. Choose enabe, click done and apply soft reset.
I hope this helps
On a seperate note, one of my qwerty keypad buttons fell out on my phone, and i tried super glueing it back(stupid, i know), but some of the glue went into the phone, spread into a few keys, and now,
when i plug my phone into my PC, it doesnt sync, it only charges.
I fiddled with the phone a bit and discovered it doesnt know it is plugged into a PC, it thinks its plugged into a wall. But once in a while, it syncs, sometimes for a day, sometimes for an hour, sometimes for a few seconds.
anyone else had this problem, and know any fixes/solutions?
In case a mod sees this, can i open a thread to ask this question?
thx for you help
I hope someone can help me with this before I go stark, raving mad.
I tried to search for this problem but it's hard to know just what to search for. I don't think this is Raphael specific but was unable to find a general software forum.
When an alarm or reminder goes off on my Fuze, I don't (usually) get the normal popup dialog. To get it, I need to tap on two tiny icons, which is a major pain. I've been fighting this for months. I've tried a hard reset followed by installing my software a programs one at a time with an alarm test after each install. I've tried restoring several old backups. I've still been unsuccessful in tracking it down.
After a hard reset, it works like it's supposed to, but as I continue to install software and use the device, it eventually stops working.
Can anyone give me a hint as to where I might be able to begin looking?
Thank you in advance!
Not a single reply. :-( Am I really the only person who has experienced this?
I've been fighting with this problem for literally months. I just recently went through several hard resets and restores, trying to find some specific application or condition that causes the problem. It started happening again a couple of days ago, and I'm absolutely sure that this time I had not installed any new applications. The only change from the time that reminders were working properly to the time that they stopped working was that I had downloaded some applications data (email, etc.).
If anybody has any ideas at all, I will be forever indebted.
Thanks,
Keith
I have the same problem, I think. I will go into my settings and tell it to give me pop ups for new SMS, MMS, notifications/reminders, and then they stop happening and I go back into settings and have to recheck the boxes. I'm not sure what's causing them to quit though. I just flashed a cooked ROM to my phone, but I don't like it so I'm trying to find something new. The problem was on the factory ROM that came with my phone.
I have the same issue, im using the ROMeOS 6.5 ROM and i dont get notification too...
gonna try and fiddle around the advanced config app