I have been a happy WM user for years. I am on the Kaiser (AT&T Tilt) with WM6. I was using it to get company email all that time. The company I work for was recently acquired and we migrated to their MS exchange system. They also have an Outlook web access site unfortunately to login you needs an RSA Securid token for 2 factor authentication.
I can't get my activesync 4.5 to work as a result (I think).
What can I do at this point? Do I need any special software? I see RSA has WM software. I assume there is something that needs to be done on the exchange server side.
Can anyone provide some guidance?
Since you were prevously syncing with a different exchange server, they have probably created a new profile in outlook to connect to the new exchange server. This is most likely the cause. This happened to me.
My recommendation would be to remove the partnership between your tilt and your desktop, and then establish a new partnership. It should then pick up on your new outlook profile and begin using it and syncing properly.
Just a warning, doing this could possibly create duplicates of your contacts, calendar items, and tasks.
smcb said:
Just a warning, doing this could possibly create duplicates of your contacts, calendar items, and tasks.
Click to expand...
Click to collapse
When this happens you can run Anti-dupe(www.anti-dupe.com) on you're desktop, it will remove all the duplicates.
It works for me
What I do when I plan to either hard reset the phone or format my PC I simply do a sync to have all the latest changes synced, delete the partnerships on both the phone and PC. Then after I've done my stuff I create a new partnership, where Activesyncs asks about what to do as there are items on both devices, and I tell it to overwrite anything with what's on the PC. Never had any duplicates or lost entries.
Related
Is it possible to have multiple microsoft exchange accounts on my Kaiser - Running Dutty's latest rom 04/03/08
also what would happen with the calendars and contacts?
chriscc01 said:
Is it possible to have multiple microsoft exchange accounts on my Kaiser - Running Dutty's latest rom 04/03/08
also what would happen with the calendars and contacts?
Click to expand...
Click to collapse
In my opinion this is not possible since you only have one activesync client.
Would be nice though....
ok heres is the situation, i have 2 exchange accounts, and i can access one via IMAP but then i dont have same sync up as an exchange
can one of the gods write a program for this
Gods any ideas - im sure nothing is out of your capabilities
http://www.tech-archive.net/Archive...lic.pocketpc.activesync/2006-09/msg00251.html
just found the above link, havent tried it yet
made the registry change but cant see any ability to add any further excange accounts!
someone - anyone - GODS do you have an answer to this?
I have tried and tested this solution however havent had the required results!!! I have an exchange server (my own) and my laptop (work) and I am trying to synch so that I have all my calendar appointments on my phone and my own exchange server! When I synch with my work laptop I get all my own calendar onto the laptop but not on the phone!!! any ideas on how to work around this issue????
Basically I want to synch 2 calendars!! Surely there must be an easier way!!!
As far i know its not possible. it works like outlook. Outlook support (until now) only 1 Exchange account (if u use RPC-HTTP you can switch profiles). And on a PDA there is only one client available. And other technical issue is security, like blackberry, there is a remote wipe function (wipe your PDA if your PDA get stolen). And this not possible if you have 2 exchange accounts (in case of 2 different domains example 2 different companies). Policies on the PDA will be forced by the exchange to make this possible.
So to give you a conclusion, until now its not possible. However if somebody find a hack, it could be possible. But microsoft doesnt support it (yet)
Sandbunny said:
As far i know its not possible. it works like outlook. Outlook support (until now) only 1 Exchange account (if u use RPC-HTTP you can switch profiles). And on a PDA there is only one client available. And other technical issue is security, like blackberry, there is a remote wipe function (wipe your PDA if your PDA get stolen). And this not possible if you have 2 exchange accounts (in case of 2 different domains example 2 different companies). Policies on the PDA will be forced by the exchange to make this possible.
So to give you a conclusion, until now its not possible. However if somebody find a hack, it could be possible. But microsoft doesnt support it (yet)
Click to expand...
Click to collapse
cheers sand bunny thought I maybe attempting the impossible!!
Bearing in mind I have two exchange calendars - is there a workaround that may enable me to get my work calendar in my kaiser? Is there an app that allows you to send the calendar file to my phone in a single file format and then enable me to load into the kaiser calendar? Alternatively is there a calendar sharing facility or publish claendars that may enable me to use both calendars in my kaiser??
anybody got any experience of using the following app:-
http://www.odysseyinc.com/subpages/Software/On-Schedule/PocketPC.htm#multiple
seems to state it can do what I am after - have installed it and trying to get the thing to work though it appears pretty complex!!!
JPHCCFC said:
cheers sand bunny thought I maybe attempting the impossible!!
Bearing in mind I have two exchange calendars - is there a workaround that may enable me to get my work calendar in my kaiser? Is there an app that allows you to send the calendar file to my phone in a single file format and then enable me to load into the kaiser calendar? Alternatively is there a calendar sharing facility or publish claendars that may enable me to use both calendars in my kaiser??
Click to expand...
Click to collapse
Do you use GPRS or UMTS 2 sync your PDA? Or do you use the computer?
I use UMTS2 - I tried that On Schedule software and it doenst appear to do what I need it to! I have tried the registry change and then synched with the desktop pc as well as the exchange server and that doesnt work!!!
Even sent a .ics of my work calendar for the next week and that didnt work!
Surely it shouldnt be this difficult!!!
i do this. here is what i do.....
I have an exchange server that i use active sync with. this server is at company 1.
i have XpressMail running at company 2 that connects to an exchange server.
I have 2 calendars and 2 email accounts that are always in sync. I also have 2 address books. pretty neat.
at company 2, my desktop PC is always on.
Id runner that is exactly what I want to achieve - how do you do that? is it something that XpressMail has built in as I cant get anything to achieve this with Outlook 2007, exchange 2007 and active sync!
XpressMail is a free feature on all AT&T / Cingular smartphones.
if you do not have AT&T then you cannot use it.
http://www.wireless.att.com/businesscenter/solutions/email-messaging/xpress-mail-personal-howto.jsp
I also use Facade. since Facade has an xpressmail plugin, i get both calanders and inboxes on my home screen.
rules me out then! back to the drawing board!
has anyone used pocket mirror? http://www.chapura.com/downloads_trials.php
Perhaps this warning is unnecessary for most users here but be careful where you install XpressMail because your employer might have a policy against it.
JPHCCFC said:
rules me out then! back to the drawing board!
has anyone used pocket mirror? http://www.chapura.com/downloads_trials.php
Click to expand...
Click to collapse
I just called Chapura and they said this product only works via cradled sync so I didn't bother speaking further.
JPHCCFC said:
made the registry change but cant see any ability to add any further excange accounts!
Click to expand...
Click to collapse
I have it.
One exchange server is my company serveur (used by activesync on my laptop)
The second one (maybe it's the trick) is one OTA (mail2web.com)
Working like a charme.
I am synchronizing with my laptop which has Outlook account on a server, my home (stand alone outlook) and mail2web.
rom I have two exchnage servers one mail2web personal and one work exchabge server! I want to synch over the air for my personal exchange account however would be happy to synch via laptop for the work exchange! this is where the problem starts! does your solution resolve that? I only really want the calendar to synch but just cannot find a solution which intergrates with two calendars!
jdsx I would be happy to synch over the pc for my work calendar as I could do this at the end of the day! do you think chapura will cater for this?
OK, this just started for me. Yesterday, after entering a couple of appointments into my Tilt, I was able to sync to a MS Exchange Server wirelessly everything EXCEPT those 2 appointments. Mail/contacts work fine. Just not new appointments. However, I can enter them directly into Outlook 2003 and they sync back to the Tilt. No new appointment, re-occurring or not, with or without notes/reminders/attachments syncs. they are reflected on the Tilt, just won't sync. When connected via USB, I get the no help "Support Code 1" error.
My ROM/Radio/Hard SPL info is in my signature. Win XP (I don't know what service pack the server is, but no changes that have occured that coincide), Active Sync is 4.5.0. Death V.4 does have Thumbcal installed by default which, in an effort to resolve, switched to the standard calendar program. I also (in no particular order):
1. ran scanpst.exe on PC
2. ran detect and repair in Outlook
3. did Regsvr32.exe %Windir%\System32\ole32.dll
4. deleted and reconfigured relationship in Activesync
5. changed the durations of the past appointments AND
6. searched to no end XDA and the net for a solution.
Any assistance would be appreciated. TIA!!
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Thanks! I will check in the morning. After posting this I noticed that one of my PST was well into 2 gigs. I am in the process of moving stuff around and hopefully can get it to be a more reasonable size. Lots of rules to adjust. . . .
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibilty you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
dwny said:
-Sign into OWA check if all is ok.
-On your desktop, do the same in outlook
-Create a test appointment with notes on OWA and see if it sync with your desktop calendar.
*If it sync you're good and you may have to contact your exchange host to see if there's been any changes in your exchange setup settings for your device.
*If the sync fails, create a new outlook profile on your desktop. It's a possibility you profile is corrupt. Any part of outlook can be corrupt and not effect outlook as a whole. In your case, your calendar isn't functioning properly.
-Also...if you had your exchange account for a while, check the personal folder file size. It can hold up to 1.96 gb but at around 1.75, 1.8 gb ... outlook may do some weird things. If this is the case, you need to start archiving.
Hope this helps.
My background on topic:
I used to do tech support for Honeywell where 80% were exchange email related. Most of the users used Blackberrys and a handfull of windows mobile users. I provided telephone & remote support with Landesk & Remote Desktop.
Click to expand...
Click to collapse
Glad I could help ... somewhat.
What ever you do, do not upgrade to IE8 especially if you update your calendar with OWA. The new appointment will show up in your calendar but if you've created notes .... the won't sync to your phone.
Other browsers will show OWA in basic mode with only text entries, no HTML support.
Just a tid bit to share .....
ROMeOS 3.1 has worked great for me.
I'm a heavy Outlook user myself. These days I run my own IT Sub-Contracting company and do all my scheduling via OWA.
wireless_one said:
OK, no luck. Entered an appointment with note in OWA, which synced fine with desktop. Adjusted pst size down to 1 gig, deleted and created a new profile in Outlook. Hard reset Tilt, contacted IT at work and no changes to Exchange Server. IT said contact ATT to see if it is something on their end, but I don't see how that could be.
This is a disaster for me.
I really need to have this working.
edit: One more interesting facet: if I just sync the calendars via USB (i.e. deselect MS Exchange and select "this PC"), syncing occurs. This is entirely related to the wireless component of syncing the calendar. Weird . . .
edit 2: well, flahed Duttys Hybrid, and all was good. Reflashed Death V4 and problem returned. Switched over to L26 KaiserDiamond V9 and problem resolved. NO FRIGGIN IDEA WHY. Thanks DWNY for the help, though. I suspect that my Exchange Server has something against Shogunmark.
Click to expand...
Click to collapse
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
bump
wireless_one said:
Ok, this is backi for me. This time with HDIII Sept 17th. Anyone find a solution to this?????
Click to expand...
Click to collapse
Anybody? would love some help!
Not sure if anyone is still having this issue, but the fix for Calendar items created on device not syncing up to Exchange (but sync no problem from Exchange to device), do the following:
1. Go to Start/Settings/Clock & Alarm
2. Change your Time Zone to another zone, and OK.
3. Go into ActiveSync on device, and sync with exchange
4. Go back to Clock & Alarm and change your time zone back to appropriate time zone
5. sync with ActiveSync again.
Problem should be resolved. Has worked for me many of times.
Thanks!
Anybody knows how to get this working on my Diamond
Thx !!
-Dennis...
Outlook anywhere (feature of exchange 2007) is the new name for RPC over HTTPS (exchange 2003) which is how microsoft outlook for a PC desktop connects and syncs with an exchange server.
The PDA equivalent is pushmail, which works a treat !
Runners.dk said:
Anybody knows how to get this working on my Diamond
Thx !!
-Dennis...
Click to expand...
Click to collapse
Go to activesync (on the Diamond, not your desktop). You likely get something saying you want to synchronize with Exchange server, otherwise look in the menu's.
Fill in the details. Remember that if the Outlook webaddress is like ht*ps://exchange.mydomain.com/OWA fill in only exchange.mydomain.com
Be correct if SSL is used etc and fill in other account details.
Be sure a wifi or GPRS/G3 connection is active. Select synchronize. Most likely you get a message saying that the Exchange server must set a security setting on your device. Allow it and it strats synchronizing with Outlook Anywhere.
Quite easy to setup.
You can also set it up via ActiveSync or Windows Mobile Device Center on your PC. Select there to synchronize with Exchange server instead of your PC.
Hi,
My law school uses Microsoft Outlook Web Access (OWA) for e-mail exchange and I am having a bit of difficulty getting it to connect to my ATT Tilt (w/ 6.1 default rom).
The main problem is that unlike my Gmail, the OWA doesn't have any options for enabling forwarding/POP/IMAP.
A faculty member of the IT department had sent out an e-mail last month with instructions on how to sync the OWA with IPhones and I tried to follow his instructions, but the problem I am now running into is that the Tilt requires a server name (I believe it is mail.uchastings.edu) and a domain name (?????).
I would appreciate any help if someone can help me with this. The server will not get the settings itself since I can't enable POP or IMAP.
I set almost everything perfecting, except when I tried to to connect to download mail, it would take me to the page that requested my username, password, and domain name. So i believe I am putting the domain name incorrecting since I tried a variety of my login.
Are you trying to use active sync? That is what it sounds like
netboy said:
Are you trying to use active sync? That is what it sounds like
Click to expand...
Click to collapse
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
I know you can access it through the web because when I attempted to get it working, I followed the following steps:
1. Clicked on Outlook e-mail
2. Server address: mail.uchastings.edu
3. Fails to obtain settings
4. I tell it that it is an Outlook server, not internet e-mail
5. Username: myusername
6. Password: mypassword
7. Domain: ????? (don't know what to put)
8. Asks me what items I want to sync (Mail, Contacts, Tasks, Calendar)
9. I click on Send/Recieve and it takes me back to the screen which asks for items 5-7.
That is the problem I am having and I believe it is probably the domain name that I am messing up on since I have tried to do a variety of my username and it won't work.
The e-mail server (OWA) is Microsoft Outlook, but it is inside a webbrowser. When I click on options, it won't give me a Pop/Imap option so I have to set it up as an outlook e-mail.
Hope that clears some items up.
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
The iPhone is able to sync using the Exchange protocol with its latest firmware that shipped at the launch of the 3G iPhone.
-Edit-
You need to uncheck the option for Outlook to auto detect your settings, and then select Exchange server from the options. I would then contact your school's IT department and ask them for the settings required to setup your phone to sync.
tilt4life2 said:
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
Click to expand...
Click to collapse
by active sync I meant wireless active sync through exchange. I would confirm the server address with the IT department and you will also more than likely need a certificate if SSL is used which it should.
domain I would imagine would be uchastings
From my experience with wireless activesync the certificate is 99% of the problem
Thanks guys for all the help. There is a guy at the IT which I have been e-mailing who is helpful, but the problem is he doesn't have a Tilt so he doesn't know the actual set up. I can post his set-up (which shows the servers, etc step by step) if that might be a bit more helpful to you guys also. I am hoping that once I get a chance to go up, I could meet him in person and see whats going on.
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
netboy said:
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
Click to expand...
Click to collapse
The url for the e-mail is owa.uchastings.edu.
When I got my first e-mail from the IT department exampling how to obtain access to the e-mail server, I was told that for the first time, my username for the e-mail would be uchastings\username. However, now I just user the username without the uchastings\ part to access my e-mail.
Also, would the server be owa.uchastings.edu? The IT rep told me it would be email.uchastings.edu.
Try This
For username just type the username without the domain.
For the domain try uchastings.local and see if that works.
And make sure that the box for SSL connection is not checked.
you might also try a program called Chronobis to sync Outlook OWA to your device.
Its very basic, but gets the job done
NotATreoFan said:
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
Click to expand...
Click to collapse
Not sure where you get this idea? POP3 and IMAP would work just fine if it's enabled, and more importantly, is exposed to the internet. It's not as nice as push email and most companies would not bother to expose it to the internet, but that doesn't mean it can't be done. He may not have access to it on his server but there's no technical reason it can't be done. It's just a standard pop3 and imap server using the standard protocols.
I would like to thank everybody for all the help and I was able to fix the problem with some help from a OWA forum.
The problem I was having is that the username should have been the username alone and then the domain name was just uchastings. That was it.
I have one more question I am hoping someone can help me with.
I use Microsoft Outlook 2007 on my laptop also since I can just connect my school mail and Gmail on there.
When I first connected my ATT Tilt to my laptop, it asked me what I wanted to sync and I choose Contacts, Calendar, Tasks, and Notes. Then I setup my Tilt with the school's outlook web access. It also asked what it should sync and I choose Contacts, Mail, Calendar, Tasks, and Notes.
Now on my Outlook 2007, when I choose Contacts, Calender, or Tasks, it gives me two options for each. For example in contacts, it has Contacts and Contacts from Personal Folder. Same for Calendar (Calender and Calendar from Personal Contacts) and Tasks.
Now my question is that are these two connected or is one from my Tilt and the other from Hastings OWA? If I choose to delete one, say from the OWA, will it affect the other? I am asking because all the items in each place (ie Calendar and Calendar from Personal Folder) are the same.
Thanks for the help once again.
My employer hosts a webmail enabled Microsoft Exchange mail server. I am able/allowed to conntect to this server using https://webmail.myemployer.com from all web browsers and from all locations I have ever tried (I travel a lot), except ofcourse from my X1. Neither Pocket Internet Explorer nor Opera works; same result (Error Code 500: Internal Server Error).
I have retrieved the certificate from the mailserver, copied it to the X1, installed it and restarted the phone. Same result (doesn't work, same error code).
Is the access to webmail enabled Microsoft Exchange servers restricted on the X1? Can Exchange block access from cellphones? Is anyone reading this able to access Exchange webmail via SSL?
My ultimate goal is ofcourse to get the mail/calendar/tasks/contacts setup via ActiveSync but realize that I probably need to get this part with the webmail to work first. Colleagues of mine have successfully set it up on their iPhones, but ever since my first encounter with McIntosh back in 1984 ("an error of type -1 has occurred - Abort - Retry") I just can't stand that crap. I have no idea, but I doubt iPhones use ActiveSync.
if you know your Exchange webmail address, a WM phone can automatically configure Exchange. Open ActiveSync and on the right softkey menu, click "Configure Server" and type in your webmail address, username, pw etc and it'll automatically set up your server for push sync. If it works on an iPhone it is definitely enabled.
Close, but no cigar. The ActiveSync setup doesn't work and returns 0x85010004 "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator." I have verified the right settings at least five times. It doesn't work.
Activesync needs to be configured separately on the exchange server to work wirelessly.
Have you tried to put /owa/ at the end of the URL in your browser?
Yes. No luck. When I enter the URL above in the address field of a browser and press enter it eventually (in the successful case) changes into something like https://webmail.myemployer.com/exchweb/... but this is not the case when trying to access same URL from the X1 (then it simply stops with the 500 error code).
Is anyone reading this able to access MS Exchange webmail over SSL with the X1?
This is strange. Have you tried your account on an iPhone? There might be a problem that is isolated to your account only.
Edit: If you are using Exchange 2003 this might be a server problem. Refer to:
http://support.microsoft.com/kb/817379
Yes, I Have
I access my company email account via MS exchange webmail on my X1. We dont use a 3rd party website, just type in the IP address of our server followed by "/exchange", dialogue box pops up for username and password and im in. Nothing had to be set up on the phone but, IE does not work ...has to be Opera and Im currently using the version that came with the phone.
I also had the same issue of Outlook Mobile Access disabled at Exchange, but Outlook Web Access enabled. Try Seven"Out Of Office" OWA connector or eMoze, both of them worked for me. Seven enabled GAL/Directory lookup as well...
Thanks. I tried adding /exchange without luck but was able to atleast get to the login page with the following URL (which I copied from my laptop after successful login): https://webmail.myemployer.com/CookieAuth.dll?GetLogon?curl=Z2F&reason=0&formdir=2. I can enter my user name and password and even click on "Login" before I get the 500 Internal Server Error message.
Strange...
I've also looked at Seven and emoze. Didn't even know they existed. Thanks for the tip! Seven seems operator dependant and as my operator charges €10 per month for it, it kinda fell out of the picture. Emoze can successfully fetch my e-mail through the OWA (webmail.myemployer.com + usr + pwd) and it works like a charm.
Almost...
Emoze has some pretty severe issues with its calendar synchronization in that it handles repeat calendar entries incorrectly. Emoze will keep adding duplicates of these in an eternal loop (about one duplicate per minute). I had to use a tool called Allcleanup to wipe all calendar entries. So a warning there. Also, emoze will add some corny "this mail sent by emoze" on all outgoing e-mails and this seems to be unavoidable, even in the pro version. Plus emoze handles character sets incorrectly (Scandinavian/German characters like ÅåÄäÖö are not translated correct). But if you "just" want to be up to date with your inbox, emoze works fine I guess. I now use GoogleSync and ActiveSync with Gmail and Calendar, emoze for work mail and contacts.