Battery or handset? - Touch Diamond, MDA Compact IV General

Hi folks
Post no.1 so please be gentle
I have had my phone for a couple of days now and it seems that i have either a faulty handset or battery and wondered if any of you guys could help me find out which.
Basicaly,when i charge the battery either from the plug in charger or using the usb cable from my pc the progress bar only gets to about 86-87% no matter how long i have it on charge for.Then when i turn it off then on again it says the battery is at 100%.
Earlier i had it on charge for about 2 hours and when i checked it,it was at 87% so i turned it off then on again and it was 100%.
It has been like this since i got it and it is still the same after updating to latest ROM.
I'm hoping that its the battery so I can just get another one because I dont want to have to try and get another handset because most places are out of stock.
Any ideas?
Thanks
Gaz

in some cases the batterie stops charging when its getting too hot (it will still display "Charging" but the Led isnt glowing anymore), but that wouldnt explain why its on 100% after a Soft Reset. Did you tried different Programs to view your Battery status?

Elusiv said:
in some cases the batterie stops charging when its getting too hot (it will still display "Charging" but the Led isnt glowing anymore), but that wouldnt explain why its on 100% after a Soft Reset. Did you tried different Programs to view your Battery status?
Click to expand...
Click to collapse
Thanks for the reply
The only other program i have checked it on is the one that comes with the latest ROM(Batti) and this just says the same.
Even when the status is stuck(say at 85%)the lights in the circle are still indicating 'charging'.
Gaz

Anyone have any ideas what this could be?
Thanks
Gaz

Have you tried actually removing the battery for a minute and then replacing it?

PaulusUK said:
Have you tried actually removing the battery for a minute and then replacing it?
Click to expand...
Click to collapse
Yeah i've had the battery out and back in again but still the same

It seems that its not only me
http://forum.xda-developers.com/showthread.php?t=412177

Related

Dead battery or dead phone?

I did some quick searches but I did not find anything to this issue directly. Anyways, I do not know if this where to post my problem or not. But the other day my TyTn stopped taking a charge. The phone is completly dead. Right now I'm on vacation in a remote location with out access to any local AT&T to get a battery. But the problem is that the battery is not taking a charge. The red charge light is not on or anything. I left the phone on the charger for two days and nights with no results. I ordered a battery but will not have it untill I get home in another week. I have Dutty's 6.1 5.2.19199 UC Compliant ROM on the phone and I've been using it for about 10 days now. Everything was working fine. The phone was getting warm during GPS useage and when charging. Right now I hope that its just the battery. But in case its not, I need to know what my options are. Is the phone dead? What other measures are there to bring it back to life?
I tried charging the phone using the USB from the computer and from the charger direct off the house current with no luck. I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Thanks in advance.
darkmon said:
I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Click to expand...
Click to collapse
That gives a tad of hope. What happens if you remove the battery, put it back in, and then connect the charger, without turning the phone on. If it IS possible to turn the phone on, it should start charging at this point. If the battery was under the safe discharge threshold and that prevented it from charging the phone most likely wouldn't agree to turn on at all.
If you manage to get the charging light that way, leave it on charge for an hour before turning it on again.
If not, wait till you have the new battery. If it works all is fine, if not your charge circuit is probably dead and you'll most likely have to send the phone for repair.
"No Light of Death Syndrom"
Thanks for your reply. So far what I've done is;
1. I removed the batery and left it out for a few hours and let everything sit. A few minutes ago I reinstalled the battery and no change. There is still no light on the phone.
2. I tried touching the battery contacts repeatedly with the battery as per a suggestion from another post on this subject, but it was the "Red Light of Death syndrom". I have the "No Light of Death Syndrom"
After trying to use the reset button and holding the power button and removing the battery, I still have nothing.
Its just frustrating because I do not have a second battery or access to one till I get home in another week! I was just wondering if I could trouble shoot this somewhat untill I get home to know what I'm really up against.
Anyone have good news for my situation?!
The same thing happened to me yesterday with my ATT tilt. Luckily I have a desktop holder with a spare battery charger that works fine. But once the battery is in the device, it will not charge. Have ordered a new batttery but am not sure that it will solve the issue. It may be a software problem. Will keep trying to workaround and keep you updated.
pudonggaijin said:
It may be a software problem.
Click to expand...
Click to collapse
Hardware, rather... There's not much if any software coming into play to charge the battery, especially when the phone is off. If it still doesn't work with another battery (I'm pretty sure it won't as your battery charges on the desktop charger), just send the phone for repair.
I just had the same thing happen to mine. I was useing skype and all of a sudden it just stoped charging. The usb port does not work(charge or sync.) I have tried everything(hard/soft resets, battery removal and play...) to no avail.
Have any of you found a solution????
Figured it out. My usb port went out completely. Have to replace it.

Some solution for can't charge to 100% (green light) - need confirm!

Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
same problem ! Sometimes it takes up to 14 hours to get the greenlight
guide144 said:
Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
Click to expand...
Click to collapse
This does not fix the problem, I never used TouchFLO and I do have this porblem. Thanks for the suggestion. I guess you where luck the first time you charged it after disabling.
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
guide144 said:
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
Click to expand...
Click to collapse
What I stated on many other threads before:
- Problem is software-related
- Phone will charge normally and change LED from orange to green, when it is powered off.
Have you guys noticed that when charging via USB and a PC it is not a problem and the green light always comes. For me I only see the problem when connected to a wall charger...
R
Had this problem, but it seems to have resolved it self but then again ive installed and uninstalled so many programs could of been any one of them. I wouldnt worry too much windows 6.5 should be coming out soon, we'l all have to do a fresh install then.
If you switch-off the phone for charge, it is no problem.
uncleau said:
If you switch-off the phone for charge, it is no problem.
Click to expand...
Click to collapse
Just like I stated.
It could be different when you charge it using a PC: it sees what way it is charged, as you can turn off charging from USB (Settings -> System -> Energy)..
I did not try this myself, I read about it once, but will try to see what the result is.
Thanks for your comment rakh1, will try.
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
extracrunchie said:
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
Click to expand...
Click to collapse
Some phones don't have this strange behaviour, or do not have it directly, but some do get it after a (short) while..
The same charging problem
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
gordonshamway said:
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
Click to expand...
Click to collapse
You are correct, the phone is actually charged, althrough it says it isn't.
A soft-reset does 'fix' the problem.
I never installed the programs you mentioned, so that can't be the reason. Some other people thought it was related to battery-programs, but I doubt that.
An explaination to why some people do have this problem and some people don't, might be that they have different ROMs. Every country / phone has a different ROM. It could be driver or Windows-build related, so people with a different ROM may have a different build/drivers where the problem does not occur.
What I advice to do is wait for HSPL and upcoming ROMs, where cookers can combine the best builds and (latest?) drivers from the different ROMs HTC already has released.
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Mave^ said:
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Click to expand...
Click to collapse
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Mr_Q said:
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Click to expand...
Click to collapse
I have problem with battery lifetime, when i look under windows/setup/all/power/and the the information tab a complete charge have never been done ?? No info at all ? I use to charge it 10 hours every day, still the battery is emty at 19:00 with just speaking in the phone.
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
gyedema said:
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
Click to expand...
Click to collapse
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
I also have this problem, but only since i upgrade my rom to the latest version from the HTC site. i have a dutch ROM. I think the problem is in the new rom. with the old 1 i did not have this issue
Mr_Q said:
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
Click to expand...
Click to collapse
No; in that case I explained it wrong. My charge bar goes to 100%, and stays there, with the light still orange. After some time (mostly about half an hour or so), the light will turn green. Meanwhile, so while the charge bar is at 100%, the text still says "busy charging" (translated from the Dutch I get).

[Q] Completely drained external/internal battery?

I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
13 views and no reply... I'm gonna shamelessly beg now.. anyone?
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
leonuxury said:
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
Click to expand...
Click to collapse
Is it possible for the battery to just die like that without any warning? My battery was okay before this problem. I've tried it with an external charger and it charges.
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
paul c said:
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
Click to expand...
Click to collapse
I've tried charging without the phone. External charger or desktop charger. Doesn't work either.
Sounds weird, but did you try to hold down the power button for a few seconds to let x1 on? Sometimes I have that too when the battery goes empty and the phone goes off. It doesnt open immediately when I press the button, but have to hold down the power button for a few seconds and than release. Try that for about 5 times. If noting happens, than its not the same problem that I have.
Jaennil said:
I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
Click to expand...
Click to collapse
Hi guys,
I'm having exactly the same issue as "Jaennil". My battery was at 67% when I went to bed but today morning its dead. I dont know how it happend. Usually I get around 2-3 days of battery backup(on standby). Now my xperia is not switching on. Can anyone suggest some solution for our problem...I am now charging the battery using wall charger,but i dont see any battery charging notifications.
Please help guys,
Thanks in advance.
Bobby Thomas

[Q] Xperia E15i / X8 bricked? No charging.

Battery completely discharged and now the phone does not charge, there is not even LED indicator light. I have tried all suggested button pressing combinations, taking battery out, etc. — to no avail. The firmware is original, without rooting. Charger works fine.
Before the battery discharged, there was a notice on the phone that an update was available — I ignored it while roaming — could that be the problem?
Shall appreciate any suggestions.
t-68a said:
Battery completely discharged and now the phone does not charge, there is not even LED indicator light. I have tried all suggested button pressing combinations, taking battery out, etc. — to no avail. The firmware is original, without rooting. Charger works fine.
Before the battery discharged, there was a notice on the phone that an update was available — I ignored it while roaming — could that be the problem?
Shall appreciate any suggestions.
Click to expand...
Click to collapse
shut down your phone and charge.. i have same problem like you .. but everything ok now..
abambotaq said:
shut down your phone and charge.. i have same problem like you .. but everything ok now..
Click to expand...
Click to collapse
Does not work. The phone is off and completely irresponsive. Any other suggestions?
t-68a said:
Does not work. The phone is off and completely irresponsive. Any other suggestions?
Click to expand...
Click to collapse
Plug it in and leave it for some time. The led takes a little time to light up. If it doesn't work then as long as your charger is ok the battery have died. Either buy a new battery or buy a new phone.
stamatis said:
Plug it in and leave it for some time. The led takes a little time to light up. If it doesn't work then as long as your charger is ok the battery have died. Either buy a new battery or buy a new phone.
Click to expand...
Click to collapse
A new phone is, I guess, the best solution... But still I am curious what has happened — are there any geeks up there who know?

Battery Problem pls URGENT HELP!!!

I have tab s 8.4 lte model. Got it new. I was getting 3-4 hours of screen timing which was ****,
I did the back cover removal procedure and disconnected and reconnected the battery connector to see if it fixes the problem.
I then started tne device and draimed the battery to 0%. I then connected charger and charged the tab for over 5 hours. Just now i saw that it showed 100% charged.
I removed the charger and switched the tab on and it says 1% battery...WTFFFFF???
I connected charger again and now it says 9% left.
WHAT IS HAPPENING?? CAN SOMEONE PLS HELP ME?
Its probably not reading the battery correctly. Have you tried recalibrating and drain and chargeing it for like a couple times?
DUHAsianSKILLZ said:
Its probably not reading the battery correctly. Have you tried recalibrating and drain and chargeing it for like a couple times?
Click to expand...
Click to collapse
How to do that? How to recalibrate? And btw its now not going above 11% charge although it has been connected to charger for over 8 hours now... :crying::crying:
What should i do pls some one help me....
aami.aami said:
How to do that? How to recalibrate? And btw its now not going above 11% charge although it has been connected to charger for over 8 hours now... :crying::crying:
What should i do pls some one help me....
Click to expand...
Click to collapse
Im guessing your rooted. Well go into the play store and search for battery recalibrate. Pick one and install. Then follow what it siads to do and it should clear your battery stats. Now about the charging, i had a phone that didnt go above 50percent charge. So what I did is let it drain completely till it cannot turn on with the power button. Now just use a different charger or somesort and let it charge fully and dont turn it on till its at 100 percent. Then try and turn it on without the charger and see if it reads correctly.
DUHAsianSKILLZ said:
Im guessing your rooted. Well go into the play store and search for battery recalibrate. Pick one and install. Then follow what it siads to do and it should clear your battery stats. Now about the charging, i had a phone that didnt go above 50percent charge. So what I did is let it drain completely till it cannot turn on with the power button. Now just use a different charger or somesort and let it charge fully and dont turn it on till its at 100 percent. Then try and turn it on without the charger and see if it reads correctly.
Click to expand...
Click to collapse
Man i have done all what u asked me to do.
I used battery calibrator app and recalibrated it and then charged it for 4 hours to 100%.
Now i remkved charger and switched on the tab and it says 100%. After 2 seconds it says 71% and then 61%. I m typing this msg and it is saying 36% all in under a minute. What to do now? I have used a different charger as well but its not fixing. Can some one help me what to do now???? Its so ****ing annoying cause its only 3 days old tab and i already have several scratches and now the battery is ****ed up.
Pls some one help me what to do
aami.aami said:
Man i have done all what u asked me to do.
I used battery calibrator app and recalibrated it and then charged it for 4 hours to 100%.
Now i remkved charger and switched on the tab and it says 100%. After 2 seconds it says 71% and then 61%. I m typing this msg and it is saying 36% all in under a minute. What to do now? I have used a different charger as well but its not fixing. Can some one help me what to do now???? Its so ****ing annoying cause its only 3 days old tab and i already have several scratches and now the battery is ****ed up.
Pls some one help me what to do
Click to expand...
Click to collapse
Now completely drain and charge it for about 2 times. If that doesn't work then it might be something loose with the battery.
DUHAsianSKILLZ said:
Now completely drain and charge it for about 2 times. If that doesn't work then it might be something loose with the battery.
Click to expand...
Click to collapse
i have done that. its not doing anything. i have used 3 different chargers and cables and its not charging at all. it says its charging when i connect the charger but when i turn it on, it says 1% battery and then it powers off. is it hardware issue now? i think it is.
im ****ed because there is NO samsung official repair centre where i live and other around here the local ones are ****!
Had same problem custom kernel fixed my problem i have tab s10.5 lte battery drained from 100 to 0 in 40min
---------- Post added at 04:16 PM ---------- Previous post was at 04:09 PM ----------
If u dont want to try custom kernel install advanced battery calibrator from play store and try with that it seemed to help with tab s aswell
Yeah resetting the fuel gauge could help. Try sky high kernel
Hi there. I also face exactly the same problem as you. Today I open the back cover and disconnect and connect the battery connector. But my Tab S become worst. Does your tab become better?
ayenzel said:
Hi there. I also face exactly the same problem as you. Today I open the back cover and disconnect and connect the battery connector. But my Tab S become worst. Does your tab become better?
Click to expand...
Click to collapse
This is software problem not hw problem opening it up wont solve anything if u have not rooted it and knox is 0 then go take it back and demand new one or put custom recovery on it and flash custom kernel
Urmet77 said:
This is software problem not hw problem opening it up wont solve anything if u have not rooted it and knox is 0 then go take it back and demand new one or put custom recovery on it and flash custom kernel
Click to expand...
Click to collapse
Its not software problem. I have flash the stock firmware and wipe everything and reset still the same. I also put custom rom also doesnt fix it. Still the same. I guess I got the defective one. Custom kernel also no use.
Gee wilikers Beav, could it be a bad battery?
ayenzel said:
Its not software problem. I have flash the stock firmware and wipe everything and reset still the same. I also put custom rom also doesnt fix it. Still the same. I guess I got the defective one. Custom kernel also no use.
Click to expand...
Click to collapse
Then your best chance is to rewert it to stock and hope that they wont check knox count in warranty repairs.
I'm guessing you have a micro sd inserted.
Check your battery stats. See if "media server" or "indexservice" is in a high percentage. Turn it off. Tha saps the battery more faster than Sylvester says "suffering sukatash!"
Heavy usage results into 4 hours batt average
If all else fails looks like you have a faulty battery
HI... How things athithi going on? Can't you replace by your self the battery? Someone knows where to buy an OEM battery?
My 8.4 battery is doing really weird things.
It'll be at say 34% and then plummet to 5% and shutdown.
So i plug it in, and the battery meter icon will pop up saying theres 25% battery available!.
I turn on the tablet and use it normally again. Very odd/
i had this issue once , the battery went crazy , auto reboot after a few minutes, then i went to customer service and they said that this issue was common :v They fixed the battery connector and it was normal again :v
Download battery monitor, this is probably the most comprehensive battery app available. It will tell you if your battery is actually charging and not just the phone detecting the charger being plugged in. It measures mah, if this doesn't change then the battery isn't charging
https://play.google.com/store/apps/...monitor&pcampaignid=APPU_M-GyVIHrIpbxaIamgdAD

Categories

Resources