HELP
On my Diamond the Internal storage has gone a bit wrong, it all started when i pluged it in my pc to charge it up, after i took it out them later on i went to do sumthing on it and the internal storage folder has changed it name to "Internal Storage 2" but the original "internal storage" folder is still there and i am confused about it
please help
I suppose you connected your Diamond to the PC as an external harddrive and not via ActiveSync. By doing so, the internal storage is no longer visible to the OS as long as it´s conncted to the PC.
I would imagine that during that connection some program running on your Diamond (e.g. Messaging etc.) was trying to access the internal storage, couldn´t find it and created a new folder Internal Storage 2.
Just check what kind of files you have in your Internal Storage2 - might shed some light on the mystery.....
michi123 said:
I suppose you connected your Diamond to the PC as an external harddrive and not via ActiveSync. By doing so, the internal storage is no longer visible to the OS as long as it´s conncted to the PC.
I would imagine that during that connection some program running on your Diamond (e.g. Messaging etc.) was trying to access the internal storage, couldn´t find it and created a new folder Internal Storage 2.
Just check what kind of files you have in your Internal Storage2 - might shed some light on the mystery.....
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Click to collapse
in the internal storage folder there is only theprogram files folder and in that there is RSS Hub folder, in the Internal storage2 folder there is My documents, you tube and a MP3 folder also the internal storage2 folder has the picture of a mem card on the icon like the orignal storage folder used to be like.
And there seems to be the culprit: RSS Hub was doing an update while connected to the PC in harddrive mode > wants to store the update data on "Internal Storage", doesn´t find it so recreates it. After disconnecting from your PC the original "Internal Storage" becomes visible again, but is renamed in "Internal Storage 2" to avoid dublicates......had this happen a few times on previous devices, where the SD card could temporarily not be recognized.
Try to delete "Internal Storage", then rename "Internal Storage 2" back to "Internal Storage" and you should be back in business with all you program links etc. working again!
michi123 said:
And there seems to be the culprit: RSS Hub was doing an update while connected to the PC in harddrive mode > wants to store the update data on "Internal Storage", doesn´t find it so recreates it. After disconnecting from your PC the original "Internal Storage" becomes visible again, but is renamed in "Internal Storage 2" to avoid dublicates......had this happen a few times on previous devices, where the SD card could temporarily not be recognized.
Try to delete "Internal Storage", then rename "Internal Storage 2" back to "Internal Storage" and you should be back in business with all you program links etc. working again!
Click to expand...
Click to collapse
Nice one thanks its all back to normal, i deleted the internal storage folder but could not rename the internal storage 2 folder so i pluged it back in to my pc as a drive then removed it and when it was visable again the phone it was back to normal,
Thanks for you help and the fast responce to my problem
thanks alot for these tips.
jsmith_00 said:
Nice one thanks its all back to normal, i deleted the internal storage folder but could not rename the internal storage 2 folder so i pluged it back in to my pc as a drive then removed it and when it was visable again the phone it was back to normal,
Thanks for you help and the fast responce to my problem
Click to expand...
Click to collapse
I had the same thing happen with "Internal Storage2" showing up. It was caused, in my case, by the phone being connected to the computer in Disk Drive mode and then the phone received something that it wanted to automatically store in the Internal Storage area which was unavailable (in my case it was picture mail). Since there wasn't an Internal Storage area available it created one called "Internal Storage". When the Disk Drive mode phone was released and disconnected it couldn't use "Internal Storage" any more and thus it renamed it to "Internal Storage2"
I didn't think of going into Disk Drive mode again until after I had already tried a soft reset. I removed the Internal Storage folder that had been placed in main memory and then did a soft reset. The Internal Storage without the "2" has come back and is the 4gb storage area.
I can't remove the internal storage folder because it has the internet explorer files, and they are in use. I fix it renaming the internal storage folder to another one (in mi cause almacenamiento interno2 to almacenamiento internozzz because my diamond is in spanish) and after a soft reset the internal storage was again in his correct name.
Related
Inside the Internal Storage, it should have two directory, MUSIC and CONTENT. Could someone upload it?
Are you having a problem with your internal storage folder?
jreach said:
Are you having a problem with your internal storage folder?
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Click to collapse
Jreach, I'm having the same problem as you. I had access to my internal storage and lost it within 20 minutes of receiving the device. I can't reformat using Clean Storage (mass storage cannot be accessed) nor can I see the internal storage using memory, storage card (no card installed message). All of this happened PRIOR to connecting my phone to the pc.
When I use active sync (and Windows Media Player to sync music), I cannot see the internal storage. Windows Media Player doesn't see it either. When I use file explorer or whatever the other option is, I see a removeable drive on my PC. I cannot reformat it. If I double click on it on my xp machine I get an error message saying the "F:\ is not accessible, the file or directory is corrupted and unreadable."
Given that, I suspect we will not be able to fix this and must return our Diamonds to Sprint. Please let me know if you find a solution. Thanks.
description: During file transfer from my PC to my Diamond the process was stuck, then sot reset i have looked on my diamond and couldn't find Internal Storage via file explorer.
via memory manager there is a message of " Internal Storage: not installed".
i dont have backup of Internal storage and i don't want to format it. how i can safe my Diamond?
thx
Internal Storage disappears when you connect USB
Hi
When you connect USB, you get two options - Disk Drive and Active Sync. If you connect as Disk Drive, the PC takes over and it cannot be seen inside the explorer of Diamond. Better connect with Active Sync for transferring data.
this works try it. google htc diamond internal storage hot fix.
I also have the problem that the internals storage can not be found anymore. I tried everything including double hard reset,... - internal storage could not be formated because it was not found or "not installed". I can connect my Diamond to the PC via ActiveSync but not as a storage device (harddisc).
Cant`t install the sprint hotfix on my german Diamond either (wrong device message).
There is a chance that your internal storage is infected by some virus. The virus for windows desktop versions might not affect Windows mobile, certain times, it could block you from accessing your internal storage.
I had this issue with my Symbian phone (nokia N91), where i got infected by an autorun.inf file, and symbian was unable to access data from the builtin harddrive.
I had this problem last night. Here's how I fixed it:
Connect the phone via USB, and select Disk Drive.
Go into Windows Explorer and wait for the drive to show up. Don't try opening it!
Just right click the drive and wait... When I did this, this step took 10 minutes!
When the menu finally loads up, click Format.
You should be able to leave the defaults that come up. But here's the settings to the best of my memory.
Format: Fat 32, Allocation: 4032 (or something like that), check Quick Format then click Format. And wait some more...
For more info read: http://forum.ppcgeeks.com/showthread.php?t=67255&highlight=lost+internal+storage
Post #7 was helpful.
During file transfer from my PC to my Diamond the process was stuck, then i have looked on my diamond and couldn't find Internal Storage via file explorer.
via memory manager there is a message of " Total memory card: not installed".
so I did a Hard reset but still there is no Internal storage, also tried to format the Internal Storage but there was no access.
PS, My diamond is not a sprint.
how can I recover my Storage?
eyalo4x4 said:
During file transfer from my PC to my Diamond the process was stuck, then i have looked on my diamond and couldn't find Internal Storage via file explorer.
via memory manager there is a message of " Total memory card: not installed".
so I did a Hard reset but still there is no Internal storage, also tried to format the Internal Storage but there was no access.
PS, My diamond is not a sprint.
how can I recover my Storage?
Click to expand...
Click to collapse
If I'm not mistaken, when you have the phone connected to your PC as an external hd, you cannot access this storage on your phone because "it's in use" by your PC. When you connect via Activesync though, you can access the external storage.
Solution
Found the answer from a sprint forum. This fixed the problem for me.
http://www.htc.com/us/SupportDownload.aspx?p_id=148&cat=2&dl_id=436
Just follow the directions.
My HTC touch diamond's internal storage name was changed to internal storage2, due to that programs installed on internal memory stopped working. Please tell me how can i change the name from "Internal Storage2" to "Internal Storage".
Thanks in advance!
Same problem here. First it changed to "internal storage2", after that i reinstalled the most needed apps into this storage. Now the internal storage renamed itself again to "internal storage3" ???
Don't panic
It happens , happened to me a couple of times , it has smth to do with the way it sees the internal storage while connected to a PC . you should not reinstall all your apps ,but rename the Internal Storage from your PC or from your phone as i remember and a softreset should do the trick .
let me know if it works as i may have forgotten a step .
Today I'm gonna transfer pictures and videos from my Xperia V to my computer after a long time and delete some files in my internal storage because it said it is 100% full.
When I connected my phone, it was via MSC or mass storage mode. Knowing that I cannot access the internal storage when on mass storage, I disconnected my phone and switched to MTP to access the internal storage. After making the changes I wanted and just returned to "My Computer"..... I noticed that It indicated that my SD card is 29.4GB free out of 29.4GB.. I just ignored this and thought that maybe it was just an error. I switched back to mass storage and it stayed the same.
How is this possible? All of my files from my SD card are gone when I'm not even deleting anything!!! I downloaded a data recovery program though and it retrieved some of the files but my videos weren't recovered
What could be the problem? I'm so upset about this, it is driving me crazy. Please help me.
It is the risk of using mass storage mode. I stopped using it a while ago.
KelseyKanitz said:
Today I'm gonna transfer pictures and videos from my Xperia V to my computer after a long time and delete some files in my internal storage because it said it is 100% full.
When I connected my phone, it was via MSC or mass storage mode. Knowing that I cannot access the internal storage when on mass storage, I disconnected my phone and switched to MTP to access the internal storage. After making the changes I wanted and just returned to "My Computer"..... I noticed that It indicated that my SD card is 29.4GB free out of 29.4GB.. I just ignored this and thought that maybe it was just an error. I switched back to mass storage and it stayed the same.
How is this possible? All of my files from my SD card are gone when I'm not even deleting anything!!! I downloaded a data recovery program though and it retrieved some of the files but my videos weren't recovered
What could be the problem? I'm so upset about this, it is driving me crazy. Please help me.
Click to expand...
Click to collapse
The same thing happened to me yesterday, however I haven't used it in mass storage mode...
Is there a solution to get my data back? Fortunately I only had music on it, so there was no important lost.