Related
grrr
what a **** workaround!
that was their response... a **** workaorund that degrades my service..
anyone else had this or any thoughts on it?
Don't switch to GSM, switch to AT&T!
I am not a fan-boy for any of the carriers, but I must say that over the years I have gotten excellent service from ATT - except for when they changed to Cingular, which was a collection of regional companies with regional problems and inability to service - IMHO - a truly mobile client (like I live on the East Coast, but kept a west coast cell number - Cingular couldn't understand or deal with that one)...and the coverage is now better than Verizon's (not to mention the phones and the fact that you can do high-speed data and a call at the same time).
Did T-Mob start pro-rating their release contracts yet?
Don't know.
Am in the uk so cannot get at and t..
boo!
yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.
I'm in Ilford and when set to Auto band miss calls intermittently so can't use that setting reliably. I wondered if there was a way to set the phone to use only 3G so it doesn't keep trying to switch between 3G and GPRS?
I'm from Indonesia and discovered that sometimes when my network switches me to 3G automatically, I can't receive or make voice calls.
So, I went to phone -> menu -> options -> band -> select network type to GSM istead of AUTO or WCDMA
Unfortunately, I left the 3G coverage area before I had a chance to see if it made any difference
fil said:
yep, get the same issues, whereabouts are you? im in rainham, and have to turn off the 3g to get reliable incoming calls and make calls, dont have to go too far and it works ok!
romford / ilford seem to be ok with 3g switched on.
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Same here, in central London - have been ranting about this for some time over at Modaco eg here. Not a clear answer apart from perhaps swapping the handset but its hit and miss
Its a really severe problem and I'm losing the plot a little with it. Gutted.
BTW, if you need a way to quickly switch between the two modes, read http://forum.xda-developers.com/showthread.php?t=345524
There are about fifteen threads about this on here and on Modaco. Its a fact of life with 3g and HTC devices.
It is primarily down to relationship between the network cells and the device.
3G cells are notoriously unreliable and need a lot of maintenance - if you report a problem cell to your network, they may check it out - although they use their own testing to determine which cells need fixing.
Some devices do have weaker transceivers and hence the odd occasion where a device swap helps - but 99 times out of 100 its the network cell. And thus the reason that users find their device works fine on 3g in another location.
Unfortunately bad news everyone. For some ungodly reason the Diamond is only showing G! Not even Edge! From what HTC is telling me they are only supporting 3G on the 2xxx Mhz band? That makes no sense whatsoever! I am willing to try things if anyone has a suggestion but so far not good! Which is weird because I previously reviewed the original Triband TYTN and that at least did get 3G on and off but always had Edge.
http://mobilitytoday.com/articles/htc_diamond_first_look.html
I don't know why you're not getting edge, thats a an extension of GPRS which works over GSM.
As for 3G/UMTS, it never said it suported anything but 900/2100. There's nothing you can do, HTC already said that there wasnt enough space in the phone for the extra antenna's required to support more frequencies.
isnt edge on 1900 ?
yup it is! I would be willing to look into the registry to see if there is a tweak? Any of you have an idea?
no idea my guess would be try forcing 1900 ?
beyond that i wouldnt know
try different area ?
Edge in the US in most areas is 850Mhz, which is the reason I held off on my purchase of the Diamond.
hmmm
interesting but i had bought a original touch in india and that works in most places that i go in the states and i recieve edge
tribalmunky said:
Edge in the US in most areas is 850Mhz, which is the reason I held off on my purchase of the Diamond.
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thats the answer ,,, non us versions of diamond don't operate on 850mhz
so dave did u get an hsdpa signal?
and im sorry u in jersey or nyc?
i forgot
sorry but is there a reg edit where he could force the device to look for 850?
just to see if its hidden..then we can find out if they really left out the radio or not...i really wanted to pick one up ...but if it doesnt have 850 its a no go for me...bummer
No HSDPA signal.. All GPRS!!! 7 hours!!! Call quality completely sucks too..
mobilitytoday said:
No HSDPA signal.. All GPRS!!! 7 hours!!! Call quality completely sucks too..
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that blows sorry dave ....so how r u liking the ui any lag?
BTW dave if anyone has that rom of the diamond that was sent out to reviewers (that had the att bands) would be nice
Mine does show the 850Mhz band but thats not the problem the problem is that this phone ONLY supports 3G at the 900 and 2100mhz band.
The UI is very laggy so far. I am going to use it via Wifi and see if that improves the UI. BUT another weird thing is that I just popped my Tmobile sim in and now get Edge?
mobilitytoday said:
Mine does show the 850Mhz band but thats not the problem the problem is that this phone ONLY supports 3G at the 900 and 2100mhz band.
The UI is very laggy so far. I am going to use it via Wifi and see if that improves the UI. BUT another weird thing is that I just popped my Tmobile sim in and now get Edge?
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Tmobile is 1900 only so their EDGE has to be on 1900.
my HSDPA in australia works like a treat and call quality is awesome!
For those who are interested I just posted my first day video feel free in checking it out..
At the begining of your video you say that while a GPRS connection is up your calls go to voicemail? Thats not normal behaviour:
Class A devices, which some new devices are, can make/receive calls without dropping the GPRS connection. Just to be clear, data can still be sent/received over GPRS while you're talkiing.
Class B devices, which all other devices are (except the first few GPRS devices made), can handle GSM and GPRS at the same time, but will drop the GPRS connection while a call comes in, or you make a call. They then resume the GPRS connection after the GSM channel is not in use.
Class C devices, can only handle GSM or GPRS one at a time, and you have to manually switch which mode you want. Only the first few devices ever made or Modem terminals are Class C.
Are you absolutly sure about that behaviour because its not a defined class for GPRS.
PS. best quality video so far. With that great lighting you can see exactly how the 'diamond' is on the back. I think the fact its brand new and super clean also helps
Also it seems significantly faster than the coolsmartphone review.. I guess the extra RAM makes a huge difference.
Has a date been tossed around yet for a possible US friendly version launch? Or is this just another one of those cool phones we won't get to use over here?
I am in the USA .. no phone with only GPRS or Edge can take a phone call while in a data connection.. Only 3G can do this in the USA..
Thank you very much for your kind comments about my video.. We try very hard to deliver a good review. I will continue posting more videos as I continue to use the Diamond.. So far for me this phone in the USA is a dudd..
someone1234 said:
At the begining of your video you say that while a GPRS connection is up your calls go to voicemail? Thats not normal behaviour:
Class A devices, which some new devices are, can make/receive calls without dropping the GPRS connection. Just to be clear, data can still be sent/received over GPRS while you're talkiing.
Class B devices, which all other devices are (except the first few GPRS devices made), can handle GSM and GPRS at the same time, but will drop the GPRS connection while a call comes in, or you make a call. They then resume the GPRS connection after the GSM channel is not in use.
Class C devices, can only handle GSM or GPRS one at a time, and you have to manually switch which mode you want. Only the first few devices ever made or Modem terminals are Class C.
Are you absolutly sure about that behaviour because its not a defined class for GPRS.
PS. best quality video so far. With that great lighting you can see exactly how the 'diamond' is on the back. I think the fact its brand new and super clean also helps
Also it seems significantly faster than the coolsmartphone review.. I guess the extra RAM makes a huge difference.
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mobilitytoday said:
I am in the USA .. no phone with only GPRS or Edge can take a phone call while in a data connection.. Only 3G can do this in the USA..
Thank you very much for your kind comments about my video.. We try very hard to deliver a good review. I will continue posting more videos as I continue to use the Diamond.. So far for me this phone in the USA is a dudd..
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well i hate to say it but you should have read up on the specs before you bought it, the phone itself isnt a dud. The DIAM200 will work on 3G 850Mhz in the states and will be released in a few weeks
Hello I bought the Diamond yesterday, I'm very satisfied except for the UMTS signal.
I already have a Touch Cruise (it didn't work in UMTS so HTC repaired it on warranty and now it works like a charm).
In the last 48 hours I had Diamond and Cruise one next to the other, and Diamond has always 2 lines less:
* when Cruise is in HSDPA with 4 lines, Diamond is in HSDPA with 2 lines
* when Cruise is in HSDPA with 2 lines, Diamond is in GSM.
Is this normal?
Many thanks in advance.
J.
Everyone has it i have also a TC and indeed, its shows always 2 lines more then the TD.
Same here my htc diamond has always two lines less than my htc kaiser.
The diamond has really a poor UMTS signal reception. I hope they will be able to boost it with a new ROM.
Same here
before with TC i got 2 lines 3G now non
Thanks for your feedback!
So it seems to be a common problem.
Today I checked during all the day, moving from a city to another city, half the time the Cruise had more lines, half the time they had the same.
Other feedbacks? Thanks
same problem here in austria. before i had full signal with my sony erricson t650i, now with the touch diamond i only have the half signal strength...
Well, it doesnt give many bars, but it works like hell here.
When using it as a modem (I often do on the road) I get speeds upto 150kb/s for browsing and emailing and that is just perfect for everything.
My 3G Reception is also VERY Bad.....
I´m using the latest Radio ROM 1.00.25.03.
Because of this weak 3G Recepion the Diamond changes to GSM very often, this eats the Battery up in about 6-8 Hours.....Even if I don´t play around much and the 3G Coverage here is excellent.....
Diamond: 1-2 Bars
Nokia E51: Always full Bars (-87dBm and up)
Hopefully Reception will be better with a new Radio ROM.
If it´s an Antenna issue.........DAMN!!!
I never had a Mobile with THAT bad 3G Reception.
BtW: GSM Reception is fair to good.... could be better also....
Poor 3G signal
That's right,
I have also very poor 3g signal, even though I live in the city area. I have also missed incoming/outgoing calls because the poor 3G signal.
That's not nice
same prob here (big city)
switched manually to gsm not to loose calls
Are you sure this is just 3G and not worse reception in general (ie due to smaller antenna in Diamond)?
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
wcg-tom said:
in auto mode diamond switches to 3G (half signal strength), but one can't call me
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Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
foo said:
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
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yes, got me right.
in my case it's not the mailbox, just a message ("not available" or something like that) because of my settings, but that's petty.
thats why i manually switched to gsm. for using 3g (internet) i have to swith this back again.
annoying!
wcg-tom said:
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
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This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
same here, although i found that switching off umts and just using plain 3g solved the issues.
jwalker said:
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
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yes. when it's stable at full bars or even H, i can use it.
but i deacivated 3g anyway because of powersaving. only using it for web access.
there's a tool for switching 3g in comm manager easily, now i'm happy so far.
So, is it phone or is it just peace of s***?
Hi All
Do you have any fresh idea could it(lousy 3g signal) be hardware or software related issue?
The globe is full of small 3g phones without that kind of problem. That's why I really hope this issue could be fixed with the new ROM radio version...???
I hope I'm right, because if the pain is hardware related, we all have bought pretty expencive peace of crap -not the phone. It is not acceptable if the incoming / outgoing calls are missed!
Same problem, poor 3G reception .
Cruise was far better for receiving 3G signal.
Hope it is software only....
Hey guys ... I was just reading on the SE X1 blog (http://sonyericssonxperiax1.blogspot.com) something about cool X1 accessories and was very surprised when I read this:
"Other accessories include things to boost the phones use, like memory cards, an easily applicator chip to boost signal strength, car chargers to keep your Xperia working while travelling, and many others..."
Now I know that I m one among many here that think that x1 signal strength is very poor .. has anybody heard about this chip before and where can I get it, how much does it cost, how effective is it and how do you use it?
regards
I don't think that blog is official, and I highly doubt those "chips" actually work.
reception on the phone is poor. driving, building, walking... you never know when it's gonna go. pain the jane.
Those signal chips have been around for almost a decade. They don't work but don't take my word for it. Go to ebay and order yourself one.
well .. this blog isn't official ..
plus , i haven't ever faced a poor signal since i've been usin my X1
3aZoOoF said:
well .. this blog isn't official ..
plus , i haven't ever faced a poor signal since i've been usin my X1
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u will, i have fall signal whilst writing a text and by the time i have finished its trying to find a signal, even though i have not moved. im hoping that the r3 firmware improves this in some way, maybe release a new radio for the x1
I have any X1a on ATT and the signal sux. What's really weird I noticed is that the call is never handed off either (3G to E). Instead, it drops the call completely and then goes to Edge.
elee888 said:
I have any X1a on ATT and the signal sux. What's really weird I noticed is that the call is never handed off either (3G to E). Instead, it drops the call completely and then goes to Edge.
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I've heard complaints about this with the iPhone 3G too. Probably an AT&T thing rather than the X1 in particular.
I'm on T-Mobile (so EDGE only), and it's been as reliable as any other phone I've had (aside from T-Mobile coverage sucking in general).
Ganondolf said:
u will, i have fall signal whilst writing a text and by the time i have finished its trying to find a signal, even though i have not moved. im hoping that the r3 firmware improves this in some way, maybe release a new radio for the x1
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As far as I know, the signal strenght problem only affects some countries (UK, some part of USA, ...). It much depends on the operator infrastructure.
Here in Netherlands i dont have any problems with signal on 3g i can browse every where i want
[email protected] said:
As far as I know, the signal strenght problem only affects some countries (UK, some part of USA, ...). It much depends on the operator infrastructure.
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i am in the uk, but my old sony w960i never had a problem. sony has already said that the signal is weaker due to the metal housing of the handset but there is a signal booster in the handset that comes on if it looses signal but sony says if drains more battery
I've the same problems too. I have to switch off the 3G/WCDMA to get the strong signal..btw, I'm from Indonesia..
yeah the signal is bad all my old SE phones had no problems but x1.....
Reception is fine here in Austria too.
And please, stay away from these chips. Only thing they do is stealing your money out of your pocket.
Chaosstorm said:
Here in Netherlands i dont have any problems with signal on 3g i can browse every where i want
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The problem is not with browsing... you barely notice a drop in the speed or change from 2.5G to 3G.
The problem is when calls drop or everyone else around you seems to get reception and you're still tapping 'please resend message'.
Might seem like a small problem to some but I'm doing around 2000 minutes a month and it get's on your nerves.
I like the phone so am looking for a fix / update.
Cheers,
DrSpain
Same in Belgium... No problem with the signal Strenght, often I am in HSDPA mode
tricky42 said:
I've heard complaints about this with the iPhone 3G too. Probably an AT&T thing rather than the X1 in particular.
I'm on T-Mobile (so EDGE only), and it's been as reliable as any other phone I've had (aside from T-Mobile coverage sucking in general).
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This really seems to be an AT&T Problem. My X1 hands over 3G (actually 3.5) and Edge quite well during calls. I have here a low 3G signal, but good Edge signal. 3G is prefered so I´ve an handover quite often.
I'm on Vodafone in the UK and while my colleagues on the same Network have a signal using other phones, my X1 invariably does not. I usually have to go to the other side of the office to get a signal. Hope new firmware can sort the problem out.
Darkwolfde said:
This really seems to be an AT&T Problem. My X1 hands over 3G (actually 3.5) and Edge quite well during calls. I have here a low 3G signal, but good Edge signal. 3G is prefered so I´ve an handover quite often.
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I've got ATT/X1A in NYC and have no problem unless I'm in some basement. Perhaps the OP has limited himself by selecting a particular band and/or network type? I know if I purposely select WCDMA my 3G will drop because it's pretty spotty out here. Call quality is perfect if I have them both on Auto.
New firmware isn't going to fix it. It's a hardware issue caused by the build of the device, structure and materials used etc - they are blocking the signal slightly.
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
Are you talking wifi signal or 3g signal?
mrHD2 said:
Are you talking wifi signal or 3g signal?
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I'm talking about 3G/H. It's such a shame. I really liked this phone, but designing the antenna on the battery cover is a huge flaw. What were they thinking?!!??
I also have the signal strength fluctuations. I have tried everything: changing the SIM card, changing operators (Swisscom and Sunrise), changing settings GSM alone, WCDMA alone, and GSM/WCDMA auto, and soft reset. The only thing I have not yet tried is a hard reset.
I wonder if somebody else has the same problem? The consequence of this problem is that often times the quality of the calls is lousy and/or the calls are dropped.
Please help me..
Have to say, my signal level is dreadful compared to my bog standard Nokia mobile phone in low signal areas, I get no signal on my Inc S while 2 or sometimes 3 bars on my Nokia. It's really spoiling an otherwise brilliant device. One thing I was wondering is if changing radio from the 22_M to the 27_M might help, anybody know what the difference between them is ?
and, data does not work over 50% of the time on gprs, but fine on hsdpa/3g/edge, don't know if that's also down to poor signal reception ?
I had the same problem with my IS. when the internet connaction GSM/WCDMA auto i had many unexeptable call ends. I put the internet connection to GSM only and every thing is ok. Acording to info i have the problem is in some operaters new software when the network type changes the telefone cannot change it normaly.
After visiting other fora, I have a crucial question to ask: is the reception problem (fluctuating bars, dropped calls, WiFi disconnecting) a generalised problem, or, rather, is my phone faulty, and therefore should I have it repaired?
HTC update the radio module immediately....
atn_chargers said:
Hi guys, I just got my Incredible S yesterday, and I absolutely love this phone!! The only problem so far is the fluctuating signal bars. I'm not sure if this topic has been discussed here, but it seems to me that when I hold the phone...my signal gets weaker. When I put the phone on down..the signal gets stronger. Does a rubber or silicone case help as far as limiting signal interference?
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Click to collapse
I also believe that the desire s has this same problem they are similarly designed devices now running with very similar software.
even though at times signal can be great without moving it can drop to nothing and I'll lose all signal, which I believe has caused me miss several calls as they've gone to voicemail rather than ring on the phone.
I'm hoping that an upgrade to the phones radio will fix/improve this over time (the optimistic outlook)
Sent from my HTC Desire S using XDA Premium App
signal
its the antenna design =Fail , put it flat on a desk and dont hold it and watch your signal go up pick it up and its like an hour glass going down
I am now arriving at the conclusion that sound quality and dropped calls (and bars fluctuating) can be explained by a connection problem when using GSM/WCDMA Auto. The problem disappears when using GSM Auto. Any views?
Same here, but it is better on "wcdma only" either. I'm suspectinig it has issues only when switching between wcdma and gsm