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Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.
I really had a bad day (past 2-3 days actually) my kaiser has lost sound, cant hear anything, no calls, no music, no system "bleeps", I did hard-reset, flashed diffrent rom, diffrent radio w/e
so its dead, well sound is...dead....
sux
but on the bright side, its a company phone
and since i need my phone, I got a new one.....company paid
got a touch cruise, great phone btw
wish my kaiser could have waited to fail untill diamond was out....
but, maybe someone have a bright idea on how to fix the sound?
cheers
Can't think of anything else; all the things i was going to suggest you have already tried maybe someone with a little more experience than me might be able to help.
Good luck though.
did someone flash their phone to another rom?
ChumleyEX said:
did someone flash their phone to another rom?
Click to expand...
Click to collapse
Did someone forget how to read?
he said he flashed his radio,,, wonder if it was just not a combatible radio
CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse
It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.
ash057 said:
he said he flashed his radio,,, wonder if it was just not a combatible radio
Click to expand...
Click to collapse
errrm, no, I have had the radio for a long time, and I reflashed the stock rom with default radio to check..
I flashed the new radio AFTER I got the problem, I have used same radio for 4-5 months with no issues at all.
pinx said:
It may be a stupid question, but still ...
Did you installed SRS WOW HD?
I lost sound when I installed this program.
Uninstalled it, rebooted, everything back to normal.
Click to expand...
Click to collapse
No, if you read my post you would see that I have done hard-reset and flashed new rom (stock) after I started to have this problem, and I still have it
Sameproblem
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.
CUSTEL said:
Did someone forget how to read?
Click to expand...
Click to collapse
You're killn me here
sjoukes said:
Hi, I've got the same problem here.
I flash to NoThrills Dutch (WM6.1) about a month ago..
Everything worked fine.
No problems at all
At one moment (yesterday) my phone rang. I pressed the green butten. The call was accepted but no sound. I hungup. Called the person back, no sound.
After that happend all sound was lost (speaker, windows media, coreplayer, etc, etc)
Then I performed a softreset. sound was working again. I called someone. Everything was ok. Then I hungup. and the sound was gone again.
So I performed a Hard reset.
Sound was OK till I accepted a call.. and the problem started all over again.
Then I performed a Radio ROM flash. I've tried the following versions:
KAIS_Radinly_1.27.12.11_CustomRUU
KAIS_Radinly_1.64.08.21_CustomRUU < This was my default radio after nothrills update.
POLAR_Radinly_1.58.21.23_CustomRUU.
This didn't solve the problem.
Any suggestions?
Keep in mind that before the problem occured I didn't perform any (rom)updates nor have I installed any software lately.
I perform a softreset every 2 days normally.
Click to expand...
Click to collapse
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.
Yep, happened again.... hard resetting now again to see if happens on 'bare' device!
captainsensible2002 said:
I also have the same problem and have been experiencing it on a number of rom/radio combinations. I have now flashed back to stock bootloader/rom/radio to see if it happens again - it did happen when I was just on stock rom/radion but using hard-spl.
There seems to be a few people now with this problem Unfortunately nobody of any particular knowledge to help fix it. Lots of people are making noises about incompatible radios but I know for a fact that I have been using compatible radios and still getting the problem. If it does it again now it will go back to HTC, but at a bit of a loss as to what is going on.
Click to expand...
Click to collapse
Yesterday I've flashed the nothrills rom twice. First time no luck. the second time everything functioned OK...
I hope it will stay working this time. If not it's back to HTC with the phone..
I am having the same issue starting 2-3 weeks ago. I am also having trouble with all phone functionality in general. The SMS, Phone call, internet. They all work intermittently. Sometimes it work but most of time it doesn't work. Now I am so frustrated that I am planning to take the phone back to vodafone to see whether they can replace mine.
Who here has had the issue that is using MSVC or S2U2, or both?
Hey everyone, watch http://forum.xda-developers.com/showthread.php?t=392606
for a similar discussion.
I think it's going to end up being S2U2.
H
It happened to me on the ATT Death Beta and I do not use S2U2...
Reverted back to L26 V4 Vanilla and all is well again...
I've tried most every ROM available on XDA with most every radio in the last 6 weeks (I used the compatible ones). I even went back to AT&T 6.0 ROM/radio. No luck. Unfortunately I probably can't return it to HTC as I bought my Tilt on ebay and unlocked it to use with T-Mobile... I don't use S2U2 and actually have very vague idea what it is.
I am seeing this on my stock AT&T ROM and Radio, but I am hard spl'd. This also popped up on me about 2 - 3 weeks ago and I can't shake it no matter what ROM I try, even stock.
It seems today I am good but I am not running anything on here - no HTC Home, no MS VC, no S2U2.
I am going to put MS VC on first and go ahead through the weekend to see what makes me break.
Not good news that people WITHOUT S2U2 are seeing this exact problem. I was hoping that was it.
Just to confirm, we have users that:
1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
Can someone confirm they meet all of these criteria? If not, do we have people that hit 2 out of 3?
H
1.) Do NOT use S2U2
2.) Do NOT use MS VC
3.) DO have the problem where the phone will suddenly stop making sounds. Calling people, they cannot hear you, you cannot hear them. Only a soft reset helps and only then for a short while.
1.) Check
2.) Check
3.) Check.... But the soft reset doesn't help...
My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions
hamudi said:
My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions
Click to expand...
Click to collapse
Are you performing a hard reset after the rom installation?
Also what applications have you installed?
Next time post this in the thread where the rom is, try to stick to forum rules
Also what do you mean your keyboard is broken? Is it simply not functioning at all or are you typing a sentence and " it cmes out lke tis"
oops thanks, I'll post it in that thread. Basically I've been using it for good 5 months and no other applications have been installed.
Keyboard is not broken...the send/end/email/windows start buttons wont work...only the touch screen works.
and yes i hard reset it after the installation
seems like the problem is not with custom rom/firmware and its with the phone in general.
I'm now running stock firmware and the butons still dont work and it acts weird as soon as i turn on (example - goes to phone mode and dials EDFC, and then opens voice recording and starts recording small clips for every 4-6 seconds until i bring it complete stop)
hamudi said:
seems like the problem is not with custom rom/firmware and its with the phone in general.
I'm now running stock firmware and the butons still dont work and it acts weird as soon as i turn on (example - goes to phone mode and dials EDFC, and then opens voice recording and starts recording small clips for every 4-6 seconds until i bring it complete stop)
Click to expand...
Click to collapse
Sounds like one of your buttons is stuck. Maybe try dusting the button area with canister air duster? Hope you don't have to do defective exchange, but that might be in the cards.
cushcalc said:
Sounds like one of your buttons is stuck. Maybe try dusting the button area with canister air duster? Hope you don't have to do defective exchange, but that might be in the cards.
Click to expand...
Click to collapse
I will try that tonight,
Might have to take it into a cell repair store...the drawback is i bought it off a local user, i will give HTC a call.
i love this phone
hamudi said:
My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions
Click to expand...
Click to collapse
If i read you correctly, reinstalling the OS fixed it temporarily right? Maybe you got a corrupted file download and should redownload it again? It seems odd to me that the buttons would work short term after a reinstall.
Also , you can try other roms aside from Dutty's ( while his certainly is nice ) there are many alternatives. Pick one that has the radio included just to make sure you dont have some sort of firmware corruption. Also update Hard-SPL to the newest here.
Just a few things you could try
pyraxiate said:
If i read you correctly, reinstalling the OS fixed it temporarily right? Maybe you got a corrupted file download and should redownload it again? It seems odd to me that the buttons would work short term after a reinstall.
Also , you can try other roms aside from Dutty's ( while his certainly is nice ) there are many alternatives. Pick one that has the radio included just to make sure you dont have some sort of firmware corruption. Also update Hard-SPL to the newest here.
Just a few things you could try
Click to expand...
Click to collapse
Yea I tried that too, but now it just wouldn't work...I formatted the memory car but i couldn't format the device, i called HTC and they asked me to send it in and they will take a look at it and said will fix it. I have to return everything back to stock and see how it goes.
Thanks guys
Happened this morning, I noticed that my diamond2 is not responding when pressing the power button as usual... black screen!
It wakes-up in two cases:
1. soft reset with the stylus.
2. removing the battery and putting it back then pressing the power button.
This happens after I leave it turned off for 5 minutes. It is working fine as long as I don't turn it off. When it is off 5 minutes then no response!
Note: I am using the latest htc rom.
Don't know if this is a software or hardware problem. Any help is much appreciated.
I have actually had a fairly similar problems with my TD2. Not regular and not at spercific times like after 5 minutes but there have been times when my screen doesn't want to turn back on, the device is still on because it still make some of the regular sounds, eg the ping on the home button but the screen is dead.
Like you it will only wake again after a battery out reset, sometimes after several attempts.
I'm pretty sure this is hardware related as like you i'm on an official rom. The first time this happened was after using the phone as a modem and it got quite hot so i think perhaps heat is loosening the connection to the screen, only a guess though so any other opinions welcome.
After trials for 8 hours, I figured out a work around.
I Forced the mobile to work in the GSM only band, from that moment, it is back to normal... 3G is important to me, but I think I will wait until the WinMobile 6.5 is out for our TD2... may be this will solve the issue!
Hard reset it at least once..... That may take care of the freezing issue.
tomtommy306 said:
Hard reset it at least once..... That may take care of the freezing issue.
Click to expand...
Click to collapse
did not solve the problem! could this be a network problem or the device's radio rom?
My phone did the same, i disabled the TouchFLO and it worked Fine
mkh1983 said:
My phone did the same, i disabled the TouchFLO and it worked Fine
Click to expand...
Click to collapse
This one also did not solve the problem. Any other suggestions!
Problem solved
As I guessed, it was a network error and problem sovled after changing my Sim Card and getting a new updated one from the Service Provider!
Now my TD2 can sleep well and get back whenever called
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I have the same problem and i notice that sleep everytime who i use Alarm(clock)...
Noticed that??????
Some times alarm clock sound doesn't work.... the audio level is high...
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
The same problem
cassper1 said:
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
Click to expand...
Click to collapse
My TD2 starts the same problem . After some standby time the power button stops working. I tryed to re-flash ROMs , Hard Reset, Change the battery, and nothing solve the problem. The Power Button not working! The only way is soft reset... Any idea?
This is referred to as the "Standby of Death"
The only fix I am aware of is to flash a custom ROM.
hello guys. there is no need to flash a new rom. i had same issue, but hard reset and backup restore helped me. try this on your phone. for back-up, use sk tools
http://www.s-k-tools.com/index.html?sktools/m_feat.html
This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...