I,ll be using my diamond for 2 weeks until a day I tap the screen and I noted that everytime I tap the screen open the start menu program...always!no matter what I do or tap anywhere on the screen always do the same thing open the start menu and I have to move manually everything by the wheel... so I do a hard reset!! Now I try to align the screen more than 50 times with the finger and with the stylus and nothing work!so if anybody can help me with this problem before I send to the HTC servicing......I appreciate that,thanks
SOunds like a screen failure. I suspect you need a replacement screen.
fernandoii said:
I,ll be using my diamond for 2 weeks until a day I tap the screen and I noted that everytime I tap the screen open the start menu program...always!no matter what I do or tap anywhere on the screen always do the same thing open the start menu and I have to move manually everything by the wheel... so I do a hard reset!! Now I try to align the screen more than 50 times with the finger and with the stylus and nothing work!so if anybody can help me with this problem before I send to the HTC servicing......I appreciate that,thanks
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Have you dropped your diamond somehow?
Related
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
foaf said:
Hi, Just got my MDA Vario III, and it appears the screen alignment that WM runs on first boot will not work. By that I mean its asks me to align the screen, but it will not register the taps with the stylus or fingers.
However, it does know when I touch the screen as it brings it out of powersave. I downloaded this Remote Screen Alignment program, which is able to skip the screen align process, but then when I have done that the taps from the screen are all over the place - because the screen hasn't been aligned. The keyboad works fine for navigation around the menu's.
Does this sound like a DOA device? Or am I missing something stupid?
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It might be a simple loose connection or something trapped between screen and bezel. But I would not be even thinking about that, it would be going straight back under warranty. Thankfully, this is not a common problem with the Kaiser and I think you have just been unlucky.
I assume you have not put on any screen protector that might be causing this behaviour> Otherwise it is a DOA and nothing you can/should do other than return.
Mike
Thanks. I hope its not common! No screen protector, but I did try one first before first boot. I immediately removed it when the taps weren't working. I'll send it back tomorrow, thanks.
Dont tap. Just lightly drag the end of the stylus around each target until it proceeds to the next one.
It's common and should be fine.
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
foaf said:
Thanks unwired. Whilst that does get a response from the TyTn II, and moves the align crosshair, unfortunately it just loops the alignment process indefinitely. Arranged an exchange with T-Mobile without a problem
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If the future device does it, just try what I suggested but be as accurate as you can.
Unwired's method works for me as well. My Kaiser always seems to lose the ability to detect stylus presses (but finger pressure works) every time I use it on a plane which I assume is due to the cabin pressure. When the screen is reset, everything goes back to normal. Has anyone else noticed this, or do I have some defect that is only going to get worse?
I got the second Kaiser, and it happened again. But I immediatley used unwireds method, this time being extremely precise and only moving the stylus slightly. It works fine now, and stylus accurancy seems to be ok.
I still think it's strange, as I have had an HTC XDA before and a tap was sufficient on the screen align process. Furthermore it clearly states "tap screen" not "tap and drag".
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
unwired4 said:
My last three Wm devices (Prophet, Hermes and Tytn 2) have all been reticent to respond to alignment taps... but carefully moving the stylus around the target has always fixed it.
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For me it is more like 'tap-and-hold'. I make a firm tap on the '+' symbol, then keep the stylus pressed on the screen for one second, then release. The '+' then moves to the next alignment point.
Just for the record, I think the problem is common!
I've seen many people who have unresponsive touchscreens, and now I'm one of those unlucky people. And nothing works. And I don't have warranty because I'm in a different country than the purchase country and the reseller here only services phone bought in the Middle East. #[email protected]$#@$#@
I have an AT&T Tilt...until Friday it worked great...It has WM6.1, HTC Home and spb Mobile Shell.... Friday I changed the screen protector from the same pack that I have used for months and then the problems started.... Randomly when I try to touch the screen it appears to lock up, but then the start menu will drop down. The soft buttons work, but then every once in a while the start menu will drop down again. I have soft reset to no avail, but then in an hour or so it will start working fine again. Anyone have any ideas, does it sound like a hardware or software problem? should I hard reset the phone and start over? Help
Thanks
Andy
pull off your screen protector.
chances are you have it touching on a side which causes pressure somewhere else and it (touchscreen) thinks its being touched in a different place.
which in turn makes you believe its locked up, since it does not have multi-touch touchscreen it will not respond because it is perceiving a touch somewhere else.
Thank You...Thank You... I believe that was the problem.....
Pls help me. When i turn on the devise it shows me the windows...then "alignment" and i cant continue.can you tell me haw to continue and turn on the phone?
You have to tap on the cross-hairs firmly with the stylus to align the screen. If you can't tap on the screen then you have a hardware problem and will need to return the phone.
i tap on the screen and the X moves to the corners...but thats all.i tap and tap and it moves and moves and didnt continue to ne next page which i see in the book of the phone
Just keep trying!
sorry for everything i didnt tap exactly at the X thats why i have problems.Now it's ok.
Last night i replaced the LCD screen on my wing as it had cracked a few weeks ago. Installation went flawlessly however, now when slide open or closed, the wing scrolls like crazy. For example, if I go into the calendar, then slide open, the calendar will just start scrolling through the months (to the future, as if pressing the down button on the dpad) and won't stop until I hit another button. Another issue is that the right button (directional) doesn't work unless I push it really hard.
I've taken it apart and put i tback together severla times and still can't figure out the issue. Can someone help me trouble shoot please?
one morething...i've been running the phone just to see what happens, and now it won't go into sleep mode because of the constant automatic scrolling.
please help!
Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
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