Please help - screen randomly becomes nonresponsive - but only partly - please read - Galaxy Note5 Q&A, Help & Troubleshooting

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?

I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
Sent from my KYOCERA-C6745 using Tapatalk

Related

Touchscreen Not Responding / Malfunction

I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.
have you tried a hard reset?
Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.
Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.
Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.
It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.
Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks
yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02

Start bar disappears

Ocassionally, the whole of the start bar across the top of the screen vanishes, it just goes blank and nothing is visible or clickable along the top (ie, all the little icons such as battery, signal indicator, start button, etc). Rebooting the phone restores it. Anyone else come across this before and is there a solution?
Mine occasionly does that, and the other odd thing it does is leave the small keyboard symbol at the bottom of the screen, not very often but once it's there it's a nightmare to shift, it eventually sorts itself out without soft reset, no idea why it does it, there seems to be no consistency to when it happens either.
Mine does this too but i found opening and closing the camera (which i have on a soft key) brings it back again.
Fatboyfun said:
Mine does this too but i found opening and closing the camera (which i have on a soft key) brings it back again.
Click to expand...
Click to collapse
I shall try that. This little start bar problem has been doing it more than usual in the last couple of days.
It happened again just now and I hadn't assigned my camera yet. HOWEVER, I have tomtom assigned to the today screen and opening and closing tomtom brought the start bar back.
I think any full screen program should do it, maybe it just needs to be refreshed which doesn't happen with a non full screen program
Fatboyfun said:
I think any full screen program should do it, maybe it just needs to be refreshed which doesn't happen with a non full screen program
Click to expand...
Click to collapse
It happened again a moment ago. This time I clicked on 'No unread messages' on the today screen (I don't use touch flo at the moment btw just standard WM interface) which brought up my text messages and returned the start bar.
This is why we all love Windows Mobile lol

Stuck on lock screen.... Android 2.1/2.2

So, I downloaded and launched it perfectly... everything so far i tried is working fine except the lock screen... Some times when i press the Cancel key the button lights lid up but there is nothing on the screen and sometimes it appear the lock screen but nothing happen....
Do someone have any solution to this...
Thank you.
I have the same problem. I have been reading that possibly going back to an older kernel / roofs fixes this problem but have not seen and confirmed reports.
Can anyone confirm this and what version?
Thanks
Same problem at me. Both builds are running very fine for some tine but after that are running slow.I don't know why. Maybe is somehow related with the lockscreen problem?
I have this problem as well i get lucky if i manage to move passt the lock screen and the OS runs really slow it takes like 20 seconds just to open the app screen and the app screen laggs like no to morrow how come so menny ppls can get it to run just fine but i cant it makes me sad face
+1 one for me... I have got a TOPA100, it's almost impossible to wake up the device, sometimes the lockscreen is visible, but it's impossible to move the unlock slider. Usually I need about 10 times and something around 5 Minutes to wake up the device.
Same problem here, would be great if this can be fixed...
RaZz0r12 said:
I have this problem as well i get lucky if i manage to move passt the lock screen and the OS runs really slow it takes like 20 seconds just to open the app screen and the app screen laggs like no to morrow how come so menny ppls can get it to run just fine but i cant it makes me sad face
Click to expand...
Click to collapse
For me it's the same and the battery runs only for one hour, I think a (system?)process is running with 100% CPU time. I am new to android, so I don't know where to look.
Same here on an AT&T Pure. Sure would love to get this fixed however I'm reasonably noob to the Android world (not completely novice to linux in general, and I have successfully flashed my AT&T TyTN II thanks to this site.) Fixing this would be a huge help!
Thanks
More specifically on my device I encounter. The following:
- Turn screen off via end button.
- Turn on screen via call button.
HW button lights come on for a few seconds then cut themselves off.
Screen does not turn on at this point.
- Turn on screen via call button again
- Screen comes on with HW button lights
about half the time screen is unresponsive and will not all me to unlock with swipe of finger
Other times will accept input and unlock to the home screen
When unresponsive repeating entire process above will likely allow me to unlock successfully.
Thanks!
Sent from my AT&T Pure using XDA App
same
my screen never wakes up
end up using soft reset to windows mobile
(it could be something to do with startup??)

Segment of touchscreen on Milestone not working?

Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Lesiroth said:
Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Click to expand...
Click to collapse
Same with me, i can't reach from menu in a bottom side to upper side, maybe 10mm dead space + 7mm right side from bottom side to upper side.
Please help me!!
Sorry my english is not good
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
thanks but no fix it for my phone
I had the same problem sometime last year, which I eventually fixed by clearing cache partition and rebooting a bunch of times.
Unfortunately, the problem re-appeared today. So far, rebooting and clearing cache hasn't worked.
By any chance, have any of you installed the WiiMote Controller App? I was convinced that was what was doing it to my phone. (maybe not, as I never re-installed it though)
I'm about to flash the sbf file, but as Lesiroth said, that might not work
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
haroldz123 said:
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
Click to expand...
Click to collapse
my problem seemed to be disappeared after i soft reset n use stock rom
i tot launcher pro was the culprit but it is not
so i re-install LP n use for 1 day
d only problem i had was when i went for a jog, i tucked it on my waist (no in the pocket).
after that the screen stop working at all, i have to reboot by taking the battery a few time.
after 30 min or more, the problem was gone.
tis could be due to the stress applied to the screen when im joggin (as it it as "touched" while im jogging).
however, i removed beautiful widget n its addon too, dat could the source of the problem as well.
SOLUTION: soft reset, use stock rom / launcher for 1 day
if it still persist, it could a hardware problem
jtnw said:
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
Click to expand...
Click to collapse
I am glad that you solved your problem. Unfortuntely the past week or so has been a really busy time for me, I could not focus on this problem. I will try your solution, although I still think it is a broken digitizer on my part.
maybe the problem is the digitizer..
try to change rom or wipe it first..
if the problem still persist i think its the digitizer..
use only the original charger..
OMFG that worked on my phone!!!
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
----------------------------------------------------------------
A segment of my phone covering the home button went dead two weeks ago.. and duuuuude did this work!! its super smooth as ever!!! thanks a ton!!
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
silverslasher said:
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance

Question Screen will stop responding to touch

I dont know why, but sometimes my screen will stop responding to touch. I can still use the top and bottom of the screen, but the 90% in between the top and bottom lip of the screen wont respond until i restart the phone. This can happen once a week or three time a day, seemingly at random. Anyone know about this problem?
I had this happen the other day and it really surprised me - exactly where you said as well. The top & bottom worked, but the middle was dead. I did have a little skuzz on the phone, so I spat on it & wiped it off and that brought it back to life. Not sure if that was truly the problem, or if it was just coincidence. Which screen protector are you using?
burnxtc said:
I had this happen the other day and it really surprised me - exactly where you said as well. The top & bottom worked, but the middle was dead. I did have a little skuzz on the phone, so I spat on it & wiped it off and that brought it back to life. Not sure if that was truly the problem, or if it was just coincidence. Which screen protector are you using?
Click to expand...
Click to collapse
At the moment i dont have a screen protector on, ive had the problem with and without screen protectors. Its so weird, its like the screen just dies.
Hopefully it's just a background app/service and not a hardware issue. I'd try freezing the snot out of background apps - particularly anything that didn't come pre-packaged with the phone - and go from there. Should this work, enable a handful at a time until you find the culprit. Pretty much anything can lock up an app nowadays, particularly keyboards and the like.
Below is my "final" list of frozen apps on a11 and the phone performs exceptionally. No root & no security broken. This is a preset file for ADB AppControl - I hope this helps.
When you say freezing, do you mean adding to deep sleep or removing with adb?
DS1000RR said:
When you say freezing, do you mean adding to deep sleep or removing with adb?
Click to expand...
Click to collapse
I mean freezing/disabling via adb. I only remove once I'm completely comfortable with a practiced configuration.

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