Segment of touchscreen on Milestone not working? - Motorola Droid and Milestone Q&A, Help & Troublesh

Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!

Lesiroth said:
Hello,
I'm not really sure if anyone encountered this before..
Suddenly today in the morning, I notice my Milestone's touchscreen is acting up.
I can't reach the menu button at the bottom of the screen. It always chooses Phone or Web Browser button instead :/
I use search to get to Dev Tools and Pointer Locations, and I realize there's a segment, about 1 third of the touchscreen, in the middle, unresponsive to touch.
I tried cleaning the screen, clearing cache, rebooting, it made it work temporarily, but then it returned again. I changed to stock 2.1 SBF, still no change. And now, its stuck in this state, I can't get it to work even temporarily..
I really dont want to send it to Customer Service, is there anyway to solve this?
Thanks!
Click to expand...
Click to collapse
Same with me, i can't reach from menu in a bottom side to upper side, maybe 10mm dead space + 7mm right side from bottom side to upper side.
Please help me!!
Sorry my english is not good

It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..

bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
thanks but no fix it for my phone

I had the same problem sometime last year, which I eventually fixed by clearing cache partition and rebooting a bunch of times.
Unfortunately, the problem re-appeared today. So far, rebooting and clearing cache hasn't worked.
By any chance, have any of you installed the WiiMote Controller App? I was convinced that was what was doing it to my phone. (maybe not, as I never re-installed it though)
I'm about to flash the sbf file, but as Lesiroth said, that might not work

i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!

I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).

haroldz123 said:
i believe u r having GHOST TOUCHSCREEN syndrome
my touchscreen sometime do not response to my touch
it just went berserk!
the notification bar keep sliding up and down
if im in the menu, it goes up and down too!
sometime i cant unlock the screen bcos it do not respon
however, some chinese users found that this could be due to ripped/ torn ribbon
just google it
it is widely reported too!
Click to expand...
Click to collapse
my problem seemed to be disappeared after i soft reset n use stock rom
i tot launcher pro was the culprit but it is not
so i re-install LP n use for 1 day
d only problem i had was when i went for a jog, i tucked it on my waist (no in the pocket).
after that the screen stop working at all, i have to reboot by taking the battery a few time.
after 30 min or more, the problem was gone.
tis could be due to the stress applied to the screen when im joggin (as it it as "touched" while im jogging).
however, i removed beautiful widget n its addon too, dat could the source of the problem as well.
SOLUTION: soft reset, use stock rom / launcher for 1 day
if it still persist, it could a hardware problem

jtnw said:
I just want to say that I have fixed my Droid's touchscreen problem (or maybe it will re-appear in another six months).
Anyway, I just set the screen brightness to max and screen timeout to 30min and let the battery drain. I took the battery out for a second and then charged the phone with the USB that came with the phone over the wall socket.
I think the USB wire is the culprit (I was using a BB one for a while).
Click to expand...
Click to collapse
I am glad that you solved your problem. Unfortuntely the past week or so has been a really busy time for me, I could not focus on this problem. I will try your solution, although I still think it is a broken digitizer on my part.

maybe the problem is the digitizer..
try to change rom or wipe it first..
if the problem still persist i think its the digitizer..
use only the original charger..

OMFG that worked on my phone!!!
bietoff0728 said:
It happen to me last 2 weeks while helping out a friend's Milestone. After i flashed a kernel, the whole screen is not working. Trying to flash back to stock ROM,custom ROM,etc but still the same.
By accident i press and hold both BACK key(the bottom left) and SEARCH key( bottom right) and ON the phone. I let go of the the two,BACK and SEARCH key after the phone is completely ON. To my surprise, it works!!! Until now the phone has no problem with the touchscreen.
I hope you guys can try this out or is it an coincidence,I don't know..
Click to expand...
Click to collapse
----------------------------------------------------------------
A segment of my phone covering the home button went dead two weeks ago.. and duuuuude did this work!! its super smooth as ever!!! thanks a ton!!

Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App

silverslasher said:
Mine did the same exact thing! The entire strip from the home button to the top of the screen no longer works!
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance

Related

Milestone Touch Screen acting wierd

well when im only using touch keyboard the corners and edges dont work
P,L Backspace, Go, The whole bottom, A, i
Its a common problem. I had the same. Unfortunately your touch screen is dying. Replace.
Sent from my Milestone using XDA App
Welcome to the club, apparently some people fixed it by warming their phone, putting it in rice, or replacing their digitizer.
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
well it seems to be working fine now
0667 said:
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
Click to expand...
Click to collapse
happens to me EVERY week
0667 said:
i have another kind of problem: sometimes the screen begins it's own life, like somebody quickly touching it (solves with on/off button).
And sometimes i touch it in some point, but it thinks, that i touch it in another.
Disappointing, but not annoying.
Click to expand...
Click to collapse
Got the exact same problem, send it for repair. Apparently they found corrosion in my internals, though I really have no idea how liquid got in there. There is no spillage or any sort happen to my phone.
Oh well that means goodbye to my Milestone and back to stone age for awhile.
I had this same problem a week ago, and it happened all day long. It happened that my screen was wet (don't ask me how, I don't know), and now it's working just fine
Well if your touchscreen are not responding well to your touch, or if you feel that a ghost has been playing around on it (eg. "like somebody quickly touching it"), then it's a symptom that the touchscreen is faulty and it's time to replace the digitizer or buy a new phone
I faced the same problem sometime. In this case, reboot the phone may fix this problem.
If it doesn't work, I think you have to replace the touch screen.
nowforever said:
I faced the same problem sometime. In this case, reboot the phone may fix this problem.
If it doesn't work, I think you have to replace the touch screen.
Click to expand...
Click to collapse
+1
Had one issue like this in 3 months, 1/5th from the top of the screen wouldn't respond anymore, no matter the program. The issue went away after rebooting the phone.
I am facing the ghost touch problem or the right side is not working at all. First time, it started on it's own but last night, while it was connected to the PC the nightmare began. I don't know what the heck should I do, because I don't have money to spend on new digitizer. Last time the problem was solved by letting the phone in a dry place (it wasn't dropped in water or so). I hope this time will work too... BTW, pressing the on/off button seems to fix the issues for ~3-4 seconds. Anyway, Moto sucks .
neato4u said:
Well if your touchscreen are not responding well to your touch, or if you feel that a ghost has been playing around on it (eg. "like somebody quickly touching it"), then it's a symptom that the touchscreen is faulty and it's time to replace the digitizer or buy a new phone
Click to expand...
Click to collapse
Are you sure this isn't the flex cable problem?
If it is the flex cable problem, where can be found to buy and replace? Because I am sure that is less expensive than replacing the whole digitizer.
I had the same problem, but it's more than a month that I recharge battery with a Samsung wall charger (700mAh power), it completely desappear.
One week ago I charged the battery with the USB cable and the problem reappear, desappearing only after a reboot.
It's NOT a flex problem for sure, our phone is very susceptible of current variations when charging. If the problem still remains after unplug and reboot, I suggest to try with another battery.

[Q] Phone works, screen does not yet sometimes it does

Hello
One night I was using the phone without doing anything special , some video watching . Phone went dark, tried to reboot. Blank Screen and the capacitive buttons flash. Left it to charge all night, in the morning it started but after I pressed the lock button blank screen but phone still working and receiving input.
Took the battery and SD card out left it for 30 seconds then started it again, Stuck at LG logo. Repeat , phone started ... Pressed lock button once then again to unlock , screen wouldn't start.
Used LG Mobile Update recovery tool to restore it ... Didn't solve problem. Sometimes it does not even start , just flashes buttons, other times it does without screen and last all works even the screen until first time goes dark , in the last two cases I can use LG On-Screen Phone without trouble, in doing so I installed a proximity sensor test app to see if it was causing my screen to not come back on , the sensor looked fine.
Facts:
1. Two day old Optimus Black p970, worked like a charm until stated problem
2. The app that checked proximity sensor showed the sensor to be free when my hand wasn't on it
3. The warranty laws in my country are idiotic so I would do or buy anything rather than send it so they can give me a new one in 3 months.
4. Tried another battery from another Optimus, fully charged nothing different.
5. Stock rom.
Do any of you fine people have some ideas on how to fix this? Thanks in advance
Hi there...
Sometime ago [1 year and a half or so~] I worked at a cell refurbishing facility [there were samsung, motorola and palm devices from sprint] and that problem you have was quite usual. Blank screen, still the phone is somehow usable like reciving calls...
There's this thing called "flex" which is the connector between board and display and that is what we fix, most of the time not even "fix it" just getting it in the right place...
This happen because of excesive use in those sliding or clamshell devices, in OB could be for overheating, you could try to fix it yourself or pay $20 usd [that's what it cost here]
Would that connector explain the fact that sometimes it doesn't start at all? hmm I am thinking now and I guess if it moves and somehow the phone feels it has not display connected it could fail to start... Anyhow thank you
actually yes, it could be only for the flex [some devices don't start at all when not having display or keyboard if there's any] but since our OB is not sliding nor clamshell type probably was overheating.
you say you have stock rom, well now I'm using CM7 but when I was at stock and after using the phone a few minutes it felt warm and some more minutes [like playing gunbros where you need to use both hands and a lot of movement] it was really hot and had to stop playing for a while.
what I'm trying to say is that because of overheating flex could have moved, but because of overheating too may have move something else, you couldn't belive the huge number of micro-things that reside in the board.
so if it's only the flex, it's an easy task to do, just unplug and plug again, but if it's something else it's quite hard to know just looking at it, you need to do some electric measures and stuff, the recomendation is to take it to a tech center or something
Hi. I Have same issue. Two times when i press power buton, butons flashing and screen still black. Phone not responding. I must remove baterry.
Sent from my LG-P970 using Tapatalk
Hi there, got the same problem too with my optimus black. Screen goes flickering, shut down don't do any good, and the phone temperature is kinda hot. But in my case it work after I clean some cache and data in the phone storage through LG OSP. After that, the phone temperature back to normal and the phone screen back to normal also. I believe that in my case the phone is overheated.

Dead Touch Screen??

Hello,
My Touch screen doesn't respond to touching since an hour ago.
I see no logical reason for this fault,
My screen is guarded and nothing happend to it.
I tried to remove battery and insert it with no luck, I booted my phone into CWM touch recovery, and it also doesn't recognize touching.
update2:
The problem appeared again.
just flash a kdz to return to stock rom
naeem86 said:
just flash a kdz to return to stock rom
Click to expand...
Click to collapse
The problem appeared again I tried a lot of times to remove battery&insert but it doesn't help.
Please help me.
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
ohadz said:
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
Click to expand...
Click to collapse
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
N00BY0815 said:
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
Click to expand...
Click to collapse
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
ohadz said:
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
Click to expand...
Click to collapse
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
N00BY0815 said:
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
Click to expand...
Click to collapse
I'm going to take my phone back to carrier
But there's very strange thing: the touchscreen rarely works.
I removed the battery for a night and when I got up in the morning and I inserted the battery and turned the device on, for a few seconds the touch worked . What does it tell about phone?
I've just received my phone from repairing, and my touch screen has been replaced.
I'm a little disappointed because I expected for getting new phone(I have a warranty). I've also noticed that the screen is a little thicker, about few mm, which is weird.
Is it right that phone with replacement touch screen won't be as smooth and good as normal one, or not necessarily?
Same problem of Freezing screen
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
some things i did a few days before this happened:
1. flashed CWM recovery successfully.
2. installed a lot of apps and happened to fill up the SD card.
3. installed a new ROM Gingerbread Repackaged V20N
I can still get to S/W Upgrade but all I need is the Bootloader Mode. I honestly dont think this would be a digitizer malfunction since it works well in a given time. It's like it lagggggs much and unresponsive. I cannot get past the lock screen. Any ideas or any other way to get to the B/L mode? Thanks.
arzakem said:
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
ARZAKEM i have the very same problem too i was also doing the same stuff which you atempted and end up with none responsive touchscreen.
my phone is since then lives in a my draft in the kitchen and i was also curious about the malfunctionality because it worked sometimes and other times not.
I just thumbled upon the post when i search the web i know its too late to ask but could you please please tell me what you done with that phone ???
I ordered a new touchscreen from ebay and it will arrive soon but i was wondering wether you managed to fix it or not? could you please tell me what was the real problem did you replace the touchscreen or is it not the touchscreen?
Click to expand...
Click to collapse
I have this problem occasionally as well, but only occasionally and only with cm10
Sent from my LG-P970 using xda app-developers app
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
albertwesquer said:
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
Click to expand...
Click to collapse
You need to indicate your current ROM. Then can the issue be accessed
Sent from my LG-P970 using Tapatalk 2

Please help - screen randomly becomes nonresponsive - but only partly - please read

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
Sent from my KYOCERA-C6745 using Tapatalk

touch screen sensitivity?

Anyone having touchscreen sensitivity issues? I'm having ghost swipes galore while trying to scroll up and down a page like Google now or Facebook. Try swiping left and right on the home screen. On mine it just started to not respond anymore after a couple of times. Even if I go to the multitasking page, I'll try and swept away each open app and it'll just start to not register. This is while not plugged in btw. I really love the phone otherwise and want to keep it but I'll have to return it if this is a common problem. Is this an issue with the phone or just me? If it is just mine then I'll just exchange it and hope I get a better one.
Actually it is much more prevalent while charging. I also forgot my Moto mod battery pack charges constantly and my cause grounding issues also. Let me know if it's just my phone y'all!
I had these issues initially, especially with the bottom of the screen and the back button, but after a couple reboots they're totally gone. Try a hard restart (hold the power button until it restarts). I use a turbopower mod so i don't think its that.
My charging cord doesn't work.I just bought 3 days ago and it will not turbo charge
Sent from my Moto Z3 Play using Tapatalk
Natejka7273 said:
I had these issues initially, especially with the bottom of the screen and the back button, but after a couple reboots they're totally gone. Try a hard restart (hold the power button until it restarts). I use a turbopower mod so i don't think its that.
Click to expand...
Click to collapse
after reboot initially it's better but then it returns after a few minutes. is it the same for you? does it return? anyone else having this problem because I'm trying to determine whether I should take this back or not and get it exchanged.
Problem was an isolated incident and I'm happy to announce that I exchanged the faulty phone for another and this one shares none of the problems said above. So in short, if you're having screen sensitivity problems, send/take your phone back for a new one.
It's flawless now! I freakin love this phone!

Categories

Resources