Hi everybody,
maybe you can help me out.
somehow the name of the internal storage (card?!) changed ... i think it
happend as i unplugged my diamond and replugged it very fast. now the
internal storage is called internal storage2 and the programms installed on the
storage can't be accessed because the device looks for the folder called
internal storage and not internal storage2 ... anybody has got an idea how to
fix this !?
Hard Reset
if that's the only possible then i'll do it ...
thx!
Hi all,
My problem with Diamond is that I can not access to 4GB storage memory. When it is disconnected from usb the 4GB can not be found anywhere. I tried formating also but storage not found. When I connect Diamond to pc via USB, then there is also not found as disc in windows. I tried to restart diamond but it didn't help.
Please help.
Thank you.
Tom
you need to hard reset it
OK thank you, I will try it. But I thougt that hard reset doesn't touch storage card. Doesn't it only reset ram and rom 256MB?
Yes but your problem is with the system, not with the 4GB themselves (which are NOT a storage card btw).
When it is disconnected from usb the 4GB can not be found anywhere
Anywhere? That's pretty diffuse and can mean... anything. If its not in explorer under internal memory (shows up as a folder, not a drive), then yes you got a problem. Likewise if you connect via USB file system (not activesync) and it doesnt show up as a drive, again you got a problem.
antiktom said:
OK thank you, I will try it. But I thougt that hard reset doesn't touch storage card. Doesn't it only reset ram and rom 256MB?
Click to expand...
Click to collapse
You can choose from reset only ram or reset ram and format 4GB internal storage.
i think you must format internal storage too.....
murklor said:
When it is disconnected from usb the 4GB can not be found anywhere
Anywhere? That's pretty diffuse and can mean... anything. If its not in explorer under internal memory (shows up as a folder, not a drive), then yes you got a problem. Likewise if you connect via USB file system (not activesync) and it doesnt show up as a drive, again you got a problem.
Click to expand...
Click to collapse
yes the folder "internal storage 2" is not in the listing of folders (of course diamond is not connected to pc)
and when I connect it to pc and choose "disc" (not active sync) then it is not found ....the letter is created in pc but it is not accessble.
nushuth said:
You can choose from reset only ram or reset ram and format 4GB internal storage.
i think you must format internal storage too.....
Click to expand...
Click to collapse
When I try to restart diamond and run format 4GB internal storage then the program said that somethink like "no internal storage found".
looks like you have a serious problem.
you might need to take it for repair.
contact your supplier.
Hi all!
I did hard reset (I chose hard reset with deleting NAND - volume down in hard reset menu) and now the storage works fine. I am very happy that I don't need to send Diamond to service.
Have a nice day and thanks for all advices.
Tom
same problem -
is there anyway to avoid HR???
antiktom said:
Hi all!
I did hard reset (I chose hard reset with deleting NAND - volume down in hard reset menu) and now the storage works fine. I am very happy that I don't need to send Diamond to service.
Have a nice day and thanks for all advices.
Tom
Click to expand...
Click to collapse
Please explain what you mean by "deleting NAND". Thanks.
Same problem, sigh....
One thing I notice is if I browse the windows device itself on Windows XP Explorer I can see the folder for the storage card. I can open it but its empty.
Jreach, I'm having the same problem as you. I had access to my internal storage and lost it within 20 minutes of receiving the device. I can't reformat using Clean Storage (mass storage cannot be accessed) nor can I see the internal storage using memory, storage card (no card installed message). All of this happened PRIOR to connecting my phone to the pc.
When I use active sync (and Windows Media Player to sync music), I cannot see the internal storage. Windows Media Player doesn't see it either. When I use file explorer or whatever the other option is, I see a removeable drive on my PC. I cannot reformat it. If I double click on it on my xp machine I get an error message saying the "F:\ is not accessible, the file or directory is corrupted and unreadable."
Given that, I suspect we will not be able to fix this and must return our Diamonds to Sprint. Please let me know if you find a solution. Thanks.
ptsar said:
Please explain what you mean by "deleting NAND". Thanks.
Click to expand...
Click to collapse
It was just written in menu when selecting hard reset. reset with deleting NAND and reset without deleting NAND.... I think the NAND is the 4GB memory.
I know how to fix it!!!
Hi,
i have same problem with this. I formated storage card with windows XP and this is the problem!!! After i didnt see storage card in diamond explorer. I try everything Soft Reset, HR, edit register and nothing. And this help me with problem: Format Sotrage card with this program "HP USB Disk Storage Format Tool". Google it and you will see.
BUT the capacity of storage card is now only 3,6 GB. I dont know how to fix it,but is better then nothing.
Sorry for my bad english.
Is it a Sprint Diamond? If so, I just got out of the same boat.
Try http://www.htc.com/us/SupportDownload.aspx?p_id=148&cat=2&dl_id=436 - the Diamond Storage Fix.
labsONE said:
Is it a Sprint Diamond? If so, I just got out of the same boat.
Try http://www.htc.com/us/SupportDownload.aspx?p_id=148&cat=2&dl_id=436 - the Diamond Storage Fix.
Click to expand...
Click to collapse
"Please use the correct device to install this Hotfix program!"
I have Touch Diamond. Not Sprint Diamond. But thanks for reply.
Internal Storage vs SD Card Slot
I seem to come across an increasing number of issues with internal storage. Can it really get corrupted or have a limited life span just like the MicroSD cards? I am using a diamond and am contemplating upgrading to the Touch HD but the latter does not use internal storage. I was wondering which is more superior in terms of durability. Of course, I can also wait for the Asus P835 which has both. Any advice and views will be much appreciated.
Thanks.
2 Meichel
Well done! Your HP USB Format tool worked! Thanx mate!
Hi,
I accidentally formated the internal storage of my brother´s diamond while hard-reseting it (I help him flashing ROMs and didn´t know the option to format the internal as well..)
Is there a way to restore the lost data on the memory ? Does PC Inspector reconize the Diamond´s internal storage ?
thx in advance for a reply
Martin
Try these http://www.cgsecurity.org/wiki/TestDisk and http://www.cgsecurity.org/wiki/PhotoRec.
The reason I recommend this, is because I have successfully recovered images from a formatted camera SD Card, and the Diamond 4GB Storage acts like a USB Flashdrive.
thanks, but it didn´t work. Though I acted as described in the Wiki I got nothing...
During file transfer from my PC to my Diamond the process was stuck, then i have looked on my diamond and couldn't find Internal Storage via file explorer.
via memory manager there is a message of " Total memory card: not installed".
so I did a Hard reset but still there is no Internal storage, also tried to format the Internal Storage but there was no access.
PS, My diamond is not a sprint.
how can I recover my Storage?
eyalo4x4 said:
During file transfer from my PC to my Diamond the process was stuck, then i have looked on my diamond and couldn't find Internal Storage via file explorer.
via memory manager there is a message of " Total memory card: not installed".
so I did a Hard reset but still there is no Internal storage, also tried to format the Internal Storage but there was no access.
PS, My diamond is not a sprint.
how can I recover my Storage?
Click to expand...
Click to collapse
If I'm not mistaken, when you have the phone connected to your PC as an external hd, you cannot access this storage on your phone because "it's in use" by your PC. When you connect via Activesync though, you can access the external storage.
Solution
Found the answer from a sprint forum. This fixed the problem for me.
http://www.htc.com/us/SupportDownload.aspx?p_id=148&cat=2&dl_id=436
Just follow the directions.
Hi,
I accidently formatted my internal SD card on my Galaxy, there were still some photo's wich i would like to save.
I know external SD cards can be mounted on computer and then recover files by using recuva or something similiar.
I cannot mount the internal SD as a disk in windows however..
Is there any way i can recover these files after a delete or format, or is it all lost forever?
Andoididdy said:
Hi,
I accidently formatted my internal SD card on my Galaxy, there were still some photo's wich i would like to save.
I know external SD cards can be mounted on computer and then recover files by using recuva or something similiar.
I cannot mount the internal SD as a disk in windows however..
Is there any way i can recover these files after a delete or format, or is it all lost forever?
Click to expand...
Click to collapse
Maybe if you're lucky.
Try with "Disk tool 6.x".
Depends upon the format carried out for example windows current quick format does not wipe data and can be recovered using something like Recuva tool .
Windows full format since Vista destroys the data .
I would try a recovery tool in the hope that its a quick type format but i dont know what format Android uses .
jje
any link to that ?
is it marketplace or windows app?
the problem is that i cannot mount the internal SD as a disk in windows.
For external SD its different, just put it in a slot and its recognized as H:\ or something then recuva can scan it.
internal SD isnt visible as driveletter. or is there a possibility?
Recuva via google its free .
View internal SD card via USB Mass Storage Mode .
jje
Thanks alot!
Didnt knew there was an option to mount as usb storage mode.
recuva found all missing photo's and movies.
My girlfriend almost killed me yesterday as there was almost 7 months of photo's on the phone.
you made her and me very happy!
Great. Plz mark the thread as solved as it helps people in a better way
Sent from my GT-I9003 using XDA App