Just got my Tilt last week, and of course had to upgrade to PDA Personal Max plan (had been using MediaMax successfully with my Wizard). But I figured the increased cost was worth it, and that also I'd be able to access isp.cingular (which I had used before when I was on PDAunlimited plan)
Couldn't access ISP at first, so I called tech support. Very nice lady said "You were on MediaMax, now you've upgraded to PDA Personal Max but they haven't turned ISP on - I will do that for you". She did, it worked, no problem at first. Download speed reported by DSLReports was in 600's, vs. 400-500 when on WAP (on Denver's very recently activated 3G).
Then 2 days ago it quit working. I called - first guy couldn't understand what I wanted, kept trying to step me through configuration in Connections for WAP - I said I've already got that going, with and without proxy, no problem. So he says "Then what's your problem?" I say I'm paying for it, I should be able to access ISP, please be sure it's turned on. He doesn't seem to have a clue as to how to do this, or why I would want to. Call ended in frustration.
Next guy I talked to said "ISP is only for tethered plans". I said, "Oh, really, then what am I paying extra for my plan vs. MediaMax?" and he gives me the song and dance about how MediaMax is for Smartphones and PDA Max is for PDA's. I said I didn't think he knew what he was talking about and hung up.
So, what is the real deal? Shouldn't I be able to access ISP?
Would like to hear other's experiences - especially if successfully using ISP and not on tethered plan.
Hey I went through the same exact issue with AT&T about this isp vs wap. Reading all the talk about how isp was better I had my phone upgraded to it. Everything was working fine until around the time I got 3g service upgraded to my area. I noticed I could not connect anymore so i went back to the old wap settings and everything went through. I do not think it is because of 3g that I can't access isp anymore it's just the timeframe in which it happened. Anyway now when you call AT&T it is almost like they got brainwashed into thinking that isp is only for tethering plans. Even though I tell them I had this configured to my account before it literally seems like that they had that memory wiped out from their recolection. Anyways I guess I am not too upset since 3g was upgraded to the area however having access to isp and ispda would be really great. If anyone is lucky enough to devise a way to get this feature added to their 39.99 plan that would be awesome. However like cushcalc said earlier and like what I have gone through it seems that now isp is now tied to tethered $59.99 plans instead.
Also I wanted to add 1 thing to this. All reps swear that this does nothing to increase your speed however they have now become so resistant to even add this feature now to $39.99. So if it's really the same thing why all the hassle to give people what they want?
It takes time to talk to the RIGHT rep.
Don't worry, i went through the same thing. Until i spoke with a lady and told her that "my wap settings works correctly, but i don't want to connect it using wap.cingular anymore, i want to be able to connect to isp.cingular." She did go on mention about the tethering and blah blah blah. And i told her "im not tethering, i need isp.cingular because it assigns an IP ADDRESS to my phone so i can access my computer remotely when im away from the office from my PPC Phone." In conclusion, she did some research and it seems like there's two different $39.99 pda unlimited plans. So i told her i want the pda unlimited plan that has isp.cingular support and for $39.99. So in conclusion, i guess the rep needs to know the difference of the two. Not sure if this helps, but that's how i got my isp.cingular to for for unlimited us at $39.99 a month.
Ok, i just got my tilt a few days ago, it's my first pda/smart phone, what ever. Whats does all this mean and how do i check which i have. i'm on a 39.99 data plan.
I've tried accessing isp.cingular many times.
Always fails.
After reading this post I decided to give them a call seeing as I have the 39.99 PDA Plan.
Well after getting transferred a couple times, the guy told me my phone was provisioned to access either of the APN's, wap.cingular or isp.cingular.
I think I will keep calling back every day until I get someone that knows wtf they are talking about.
I need to be able to access my work VPN, and have to have a static IP
I've been back and forth with AT&T on this. I'm also in Colorado (but Colorado Springs, not Denver) and we just got 3g as well.
I called about needing isp.cingular to access my home VPN. The first rep told me I had to get the $79.99 tethering plan. I said no thanks. I called again the next day and got a rep who knew actually knew what she was talking about.
She said that feature could be added to my account for $3 a month. I agreed, she made the changes, and I hung up the phone happy. I rebooted the phone (her instructions) and tried to make a connection to isp.cingular. No go. Same error message I always get.
Can someone on this thread verify the connection settings?? This is what I have:
Access Point
ISP.CINGULAR
Username
[email protected]
Password
CINGULAR1
I haven't tried calling back yet, but maybe I will tonight.
PDA Connect can connect to isp.cingular. PDA Personal Max cannot. You need to have them change your plan to PDA Connect and you'll be able to access isp.cingular again.
Someone who can connect to ISP, go into your wireless account screen and get the Plan name. Mine is: PDAPERUNL1500MSG and I can't connect to ISP.
here is the weird part, when I activated my phone and called in for it, the rep told me the PDA plans were EXACTLY the same, same cost, everything else the same, except one included 1500 messages. I made him repeat it and said "So there is NO difference whatsoever except one has 1500 messages included?" He said Yes, so I went with it. But I'm willing to bet, the one w/o 1500 messages allows you to connect to ISP.
Ugghh...
Read my post above yours again. That's exactly what I'm saying. I currently have a tethering plan, but I used to have PDA Connect Unlimited and could use isp.cingular also.
You CANNOT use isp.cingular with the PDA Personal plans.
URPREY said:
You CANNOT use isp.cingular with the PDA Personal plans.
Click to expand...
Click to collapse
Then why did the AT&T rep tell me I could, but it would cost me an additional $3 a month?? (see attached pic)
Flapjack said:
Then why did the AT&T rep tell me I could, but it would cost me an additional $3 a month?? (see attached pic)
Click to expand...
Click to collapse
Did it work? Just because a front-line support person tells you something doesn't make it true.
Flapjack said:
I called about needing isp.cingular to access my home VPN.
Click to expand...
Click to collapse
I'm on the media max plan and VPN just fine.
I've personally done both IPSEC and PPTP vpn on wap.cingular
DLD
URPREY said:
Did it work? Just because a front-line support person tells you something doesn't make it true.
Click to expand...
Click to collapse
Obviously, I have to follow-up. The charge is there, for "static IP", which is promising. I will call tomorrow if I have time.
RacerX10 said:
I'm on the media max plan and VPN just fine.
I've personally done both IPSEC and PPTP vpn on wap.cingular
Click to expand...
Click to collapse
I can't seem to make it work! I can connect from another network w/o issues, I just can't from my phone. The only place I see to add the VPN connection is under my "Work" network settings....
If someone would enlighten this OLD dog, I would like to see if my TiLt will connect with the isp.cingular.com
Only problem and reply I can use would be to tell me how and where to adjust the settings.
Be kind.....newb at play with my new toy!
Try this
Try and call them and ask them to set you up on this one "PDACnctUntlAdd" that is the exact name i got when i went to the features page on my at&t account online. And it's only for $39.99 and my isp.cingular works perfectly with 3g connections.
Out of curiosity I tried changing my Tilts MEdia Net settings to go to isp rather then wap, and couldn't make a connection.
Portland Oregon Area, with the 39.99 PDA Personal w/ 1500txt
I get 500-900 on the 3G out here, 80-150ish on EDGE, and around 1.6mbps on my wifi connection through my cable internet. No complaints!
Would like to know what kind of a change this would make though, other then the IP assignment.
Bubbacs
In your Settings / Connections / Connections screen, click "manage existing" and then edit Media Net. First screen is to change name, 2nd screen is to assign wap or isp.
I may be reitterating some information here, but I can tell you as a fact, APN isp.cingular is being reserved for either PDA Connect Unlimited, or a Data Connect plan. If you are any of the PDA Personal plans, access to isp.cingular WILL BE TURNED OFF. There are however, a VERY small number of users that (by shear luck) didn't have isp.cingular turned off when they changed from PDA Connect Unlimited to PDA Personal Max.
My advise is.. if you can't get isp.cingular to work, quit beating your head over it and change your plan to PDA Connect, or get a laptop card plan like I did.
I did a long research thread on this at the at&t forums. I cannot access that site anymore, but maybe someone else could dig up a link.
GWelker62 said:
I may be reitterating some information here, but I can tell you as a fact, APN isp.cingular is being reserved for either PDA Connect Unlimited, or a Data Connect plan. If you are any of the PDA Personal plans, access to isp.cingular WILL BE TURNED OFF. There are however, a VERY small number of users that (by shear luck) didn't have isp.cingular turned off when they changed from PDA Connect Unlimited to PDA Personal Max.
My advise is.. if you can't get isp.cingular to work, quit beating your head over it and change your plan to PDA Connect, or get a laptop card plan like I did.
I did a long research thread on this at the at&t forums. I cannot access that site anymore, but maybe someone else could dig up a link.
Click to expand...
Click to collapse
Is this the correct one G? http://forums.wireless.att.com/cng/board/message?board.id=cingular&message.id=49092#M49092
OK, isp.cingular and a real ISP has been discussed quite a bit in the past, especially after the new rom came out and the PDA Personal Max data plan. And this is when the trouble started. Many users lost the ability to use a real ISP and some didn't. Some of the fixes posted worked for some and others it didn't.
For me none of the fixes worked but using APN wap.cingular really did what I needed, so I decided to leave it alone. After I decided to upgrade my data plan to Data Connect, I now NEED to use isp.cingular. I cannot log in my company's VPN unless I use APN isp.cingular. So I was bound and determined to make it work. After much reconnaissance I found all the answers right here on the at&t forums. But there are many pieces to the puzzle and they were spread out all over the place. This is going to be an attempt to put the pieces all in one place so the picture will come together.
Update 05/06/07 1:40pm
I put this information together with the assumption of readers having some working knowledge of Windows Mobile 5 and mobile phone usage. If you are a complete NOOB to the whole WM5 thing this information will create more questions than answers. I am far from being a tech guru and if I can half learn this stuff with both my brain cells, then most other people can too. But still..... noobs enter at your own risk.
The Connection Profiles
Now, the new rom sets up the two network connections, "My ISP" and "Media Net". Refer to here Browser/internet Settings There is a link in that page also for configure and use the My ISP profile. For the MEdia Net connections follow the instructions to the letter. Now the My ISP instructions differ from what the new rom sets up automatically. (and if you call CS the data guys will walk you through those settings in that link) The new rom will have the settings for a "real ISP" connection. You will notice, if you follow those instructions it has you change a couple of things. For one it has you change the APN isp.cingular to wap.cingular. Well this won't give you a "real ISP" connection but it will make the My ISP profile work for web browsing. I did a survey of users on who had "My ISP" working and the ones that answered yes, I bet they were still using wap.cingular in the MY ISP profile. So they were/are not getting a real ISP connection. I will quote from that settings page and maybe it will give you clue on it's purpose for using wap.cingular in the My ISP connection profile:
# Additional features such as Wi-f and device based e-mail along with other 3rd party applications may not be compatible with the proxy settings associated with the MEdia Net profile.
# If there are connection issues with e-mail and/or Wi-Fi, configuring and using the My ISP profile as displayed below may resolve connectivity issues.
# Configuring the AT&T 8525 to use My ISP will disable MEdia Net (WAP) web pages when My ISP is used for connectivity. However, regular Internet (HTML) web page browsing will function as normal.
Now the best I can figure, all this does is give two profiles and both use APN wap.cingular, but one uses a proxy server and one doesn't. Which brings me to my next category.
The Proxy Manager cabs
There are two cab files in a folder called Proxy Manager, under your programs menu. These two cab files enable and disable the proxy settings via a registry edit. Now, to me, if I continue to use the MEdia Net connection for all internet use, and utilize these cab files to disable and enable the proxy, I am doing the same thing as above by setting up those two network connections and swapping back and forth from them. Now once you have the My ISP connection profile set up with "real isp" settings it will be no longer necessary to use these cab files. All you have to do is switch back and forth from MEdia Net and My ISP. The MEdia Net profile has the proxy settings built in and you will have to use it if you want access to the Media Net home page.
http://home or http://device.home
Now on to the next topic....
How Do I Get A "Real ISP" To Work?
After it is all said and done, the bottom line is you have to be on the right data plan. From what I have learn't, you have be on a PDA Connect Unlimited, or a Data Connect Unlimited before your account is provisioned to access through isp.cingular. There are a lucky few that when they switched to PDA Personal Max, isp.cingular was not turned off (lucky dogs who's names we shall not speak ). But if it is turned off, CS will NOT turn it back on untill you get on the right data plan and that is the FIRST step. PERIOD Once you do have the right data plan and isp.cingular is "turned on" then it is as simple as setting up My ISP with the "real isp" settings. And thats it! For a recap of those settings refer to RonAnnArbor's post here. You can consider this post a supplement to Ron's.
Something About PIE
Now lets assume you got on the right data plan and isp.cingular is provisioned, and the My ISP profile is set up to use the "real isp" settings but it DOESN'T WORK! You pull up PIE to view a web page and it times out and displays one of those dreaded error messages. Have no fear I found the answer on the at&t forums too. But credit for it should go to the folks over at the XDA site. (man there are some pretty tech savvy folks over there! I wish I was as knowledgeable as those guys) There are some settings in the registry for PIE to auto detect proxy settings. Let's keep it simple and say PIE is "hard coded" in the new rom to always use wap.cingular. So if your connected to isp.cingular, well... you get the picture. That may not be technically accurate, but I think it will be easy for most to understand. (at least for my two brain cells it is ) You will find that everything else that needs access to the internet will work, like email, weather programs, but one will assume they have no internet access if PIE doesn't work. Now lets fix that too, but it will take a registry edit to do it. If you don't know how to do registry editing, I suggest you get a reg editor like Resco or Total Commander and learn how to use it. Now here is what you do. Go to:
HKCU \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings
There will be a Dword labeled "EnableAutoDetect". The default value that detects the proxy is "0", you can change it to a "1" but I recommend deleting the entire entry. Also after a reset go back and make sure it is gone. Sometimes the changes don't stick and you will have to do it again. Another thing to remember is DON'T use the Proxy Manager cabs again. The enable proxy cab will re-write those settings back in there.
Update 8/5/07 8:25pm: I have experienced an anomaly of the "EnableAutoDetect" Dword showing back up in the registry after a soft reset. No proxy cabs were used to cause it. At this time I have not figured out the "why" because it happened only twice. I will edit this update if I find the cause/fix. For right now I thought users should be aware of it and delete it again if necessary.
The Technical Side of APN (Or, what's the difference between isp.cingular and wap.cingular?)
Instead of me spouting off a lot of Geek language and acronyms I don't really know, I am going to link to this page. I have posted this link before and the entire page is some really good infomation. For the information related to the title of this paragraph, scroll down to the section labeled "There are two Cingular access points".
Multimedia Messages
If you want ot send/recieve MMSs, this "real isp" connection is not going to work. For over all web browsing, email, weather updates, ect, the MEdia Net profile should work just fine. I leave mine on MEdia Net most of the time. It is only when I am going to tether, or if a web site is acting flaking (that's a techincal term you know) I will switch over to My ISP. If you are connecting through My ISP when a MMS comes in, it will be a text message directing you to www.viewmymessages.com. (As of this writing this is how it seems to work)
Yep, that should be it. Of course all I can see is my ticket to Banville, but from your copy and paste, that should be the one.
FYI, some of the links from the copy/paste are not functional. But you should see them on the OP on the at&t forum.
The full thread can be found here.
OK, I did a search and came up with nothing.
I feel dumb for asking this, but can't figure it out on my tilt. I don't have the unlimited data plan because ATT rapes me $45 to have it, so how do I put a password so that whenever it tried to connect to the ATT data network, it will popup with a password screen and ask me to enter it, otherwise it won't connect.
Thanks in advance.
I don't know of anyway to lock the data connection. There are some kiosk programs that will let you lock tha applications that may call for data though.
Well when I had my 6700 on verizon I could edit the connection settings and put a password for the data. There has got to be a way to do this. Pretty disappointing if its unable to work that way. I can't be the only one who has ever wanted to do this.
If your just wanting to prevent it from connecting unless you allow it to prevent random charges then this is what you need.
NODATA
http://www.modaco.com/content/Pocket-PC-Software/246171/New-FREE-Utility/
Hi guys
I've got a question regarding the diamond, though it could also be possible that this is only a windows mobile question. Is it possible to *only* allow data-connections via WLAN and *not* GPRS/UMTS/whatsoever? I want to use this thing at home and at university but how does the diamond know which connection it should use? I don't want any byte sent to my provider which is quite expensive. What happens if I open Opera and WLAN is not connected? Does it auto-connect with $money-printing-machine-for-o2 or does it then tell me "hey, you are not connected. try within a WLAN-cloud"?
Thanks
Tunnelblick
if you remove the isp settings for gprs/3g/whatever
it will never use it for data
Ah, thanks! This is what I always did with my old mobiles. I thought you had to do a magic dance with wm to achieve what I wanted.
Does anyone know anyway to get opera to ask which connection to use when I fire it up?
I have search already but have only found something about 'My Work Connection' but that does'nt work.
Like th OP stated but I need to keep the data settings so I can use them when WIFI is not available.
Thanks in advance
Creeky
Is there any utility like this?
Is there any utility, which will do the next:
If any program want to conect to internet it will ask me first how do I want to connect: Wi-Fi, 3g, GPRS? And I will choose...
I'm also looking for a solution for this problem.
Currently I has diabled the mobile data traffic by choosing an unconfigurated network at the "Programs that connects automaticly to Internet should connect with" screen.
This is fairy ok due to me rarly using other networks than wifi. But IF I do, I don't want to have to mess around with the network settings. I want an "choose your network" popup message.