Hi,
Sorry if this is a basic problem but I'm a newbie and having problems synching. I did post a while ago when my XDA died, but couldn't follow the instructions to resurrect it as it wouldn't sync.
Just had it replaced, and the new one won't synch. So I'm guessing that there must be something wrong with my Outlook or Mobile Device Centre settings.
MDC says that it is synching, but it takes only a split second and nothing gets transfered. I've tried synching only contacts or calendar (only one option) but still the same result.
Any suggestions most gratefully received.
More info needed.....
Howdy™
It would be helpfull to know what version of Windows Vista (32 bit, 64bit, home basic, home premium, etc....) as well as the version of Mobile Device Center you are using.
Now as far as your problem goes, it seems to me that the issue may well lie with the software on your PC as the issue has presented itself with 2 different devices with the same results. A common step for resolving software issues is to uninstall and then reinstall the program(s) in question. You can do this first for MDC and if the problem persists, then try doing the same with active sync as well. You can re-install the programs either from the Getting Started CD that came with your phone or from Microsoft's own website. Doing so should correct your issues with failing to sync.
I'm assuming you have already checked your personal firewall to make sure WMDC and its components are allowed to communicate.
Find scanpst.exe in your MS Office directory and run it against your mail file (you can get the location from the properties in Outlook). Then delete and recreate your partnership. Corruption in your PST or OST file can cause syncs to fail and is often overlooked.
If that doesn't work, post the error code that AS is reporting on the device.
One problem is that I don't get an error code. Active sync and MDC both say successful sync! I can see all the folders on the phone too.
I'm scanning PST files for errors, then will try again. I'll then try to uninstal and reinstal MDC and Active SYnc if there is still no joy.
Oh, and I've tried running with Firewall off and still the same problem.
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Well, still no success guys.
I've reinstalled WMDC. Latest version at 6.1.6965. Active Sync won't load on Vista, replaced by WMDC. I've deleted partnership and re-paired.
I've run scanpst.exe and repaired the few faults.
I've turned firewall off.
Running Vista Home premium 32 bit.
The bloody thing THINKS it's sync'ed so no error codes, but nothing syncs over. Going proper crackers over this.
danhand said:
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Click to expand...
Click to collapse
Where are the settings Dan? On the PC or the XDA?
Sorry; wrong about the codes. Nothing showing on the PC but on the XDA it says "server could not be reached" shows the code 0x80072EFF.
I think this is the same error code i was getting.
The setting is on the device, under settings / connections / connections "manage existing connections. Then choose te proxy settings tab and uncheck " use a proxy".
Dan
Thanks.
But.... Still not bloody working.
It must be something with my Outlook setup. Any ideas how I might test this out?
I don't know if you've flashed a new rom on it. My phone wouldn't synch when I flashed garmins dk2 rom but synched fine with all others. Try it on another Vista machine and see if it works. If it does, maybe reinstall outlook after saving your data.
Related
Been playing with Activesync and WM5 now for over 4 hours.
My findings are the following.
1) I have seem to have lost the partnership and only way to get it back was to flash the device again and create a new one.
2) I have seem to be able to establish a partnership as a Guest.
3) after refalshing I made a new parnership and connected, added my contacts and started to sync, well it started to look for changes and that was it.
4) My device gives network card gives me a Unable to obatin ip error and I have worked with both the Use Secific Ip and server asgined Ip.
So now I get the feeling that you cant sync with WM5 and outlook 2003 configured with a pst file.
Can anybody confirm that they have been able to download there contacts out of outlook (not server based)?
What is the trick for the network card set up on the device and the windows based mobile device network card on the desktop.
PS Yes I have XP SP2
I can confirm that it works. I did nothing special, it almost worked from the beginning. One thing, that it seems Outlook MUST be your default e-mail client when building a new partnership.
Activesync 4.0.0 b4343
Outllok 2003 (11.5608.5656)
Mamaich's patched wm5 rom + fixes
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
mamaich said:
I also have no problems with outlook 2003 and AS4. Firewall or some other program can block the connection.
But I've setuped ActiveSync to sync directly with exchange server.
Click to expand...
Click to collapse
Good for u that u have an exchange srvr
Thanks for the feedback.
At this moment in time I will forget the Outlook sync and work on the connection to the device.
1) When I installed AS4 and attached my 1.40 device I was able to browse the device (and hence load the partion application).
2) When I upgraded to WM5 I have been unable to connect and if I can I can only get a conection as guest.
What do I see.
1) On connection for cradel a new network card is installed on my desktop, its is the "windows moble device" , configured to auto and since it finds no DHCP isntall an APIPA address and acts as a DHCP
2) On whatching the device in the network connections "Remote-Ndis-Host" Set to Auto I see under the IP address a mac address and then a APIA address which seems to be the same as the DHCP on the Desktop.
(Cant remember when I saw it).
So the device sometimes shows me connected (seen by the arrows at the top) sometimes comes up with Can't get an address. However the desktop AS4 is still connecting.
Seems that I have a conflict in the AIPA which should not be the case as that is not what it was built for.
I will try fix IP on both sides and bridging the netsworks, also turn off the firewall.
Find it hard to belive that I could see the device with AS4 and rom 1.40 and now cant with WM5.
Oh sorry, I actually forgot to turn off the fire wall. Everything is ok after I did that....
WM5 and AS4.0 are working seamlessly.......
I Had the same problem, after installing WM5 on both my XDA & XDAiis my ohone wouldnt connect to my desktop. I have AS4 installed on my notebook and that works fine. (it looks like the proble happens only on the PC used for installing WM).
I suggest removing AS4 and re-installing it.
Good luck
Well I will be dammed.
I turned off my firewall PC-cillin Internet Security 2005 on the computer that installed the rom and bingo.
So the firewall worked ok with the AS4 and 1.40 but not after upgrade WM5. Must be something new in the WM5 rom. The device says its connected the desktop only says its trying to connect.
Here are a few more things that I tried
Installed AS4 on my multi boot Laptop XPSp2 Partiion, had Windows firewall enabled all default settings, saw device and paired (did not have office so could only explorer device). And it worked
On Laptop XPSp2 partition were I installed WM5 and was able to connect to device with AS4 and rom 1.40 before the upgrade: I gave Device a fix Ip and Wireless Network connection on Laptop a fixed IP in a different network. Could ping both from PC but not connect with AS4. Tried to bridge the two networks (not that it was need) but did not help. Tried the same segement with fixed IP and still no luck.
Reinstalled AS4 many a time, reflashed it also many a time and still could not connect.
Well that was Fun... NOT
Hi @ all, when I'm trying to install AS4 on my Computer, I get the following error:
"Setup not complete. The wizard was interrupted before Microsoft ActiveSync 4.0 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit the wizard."
I've tryed it on my computer and on my mobile computer. Both have a legal Windows XP with SP2 and all current updates from WindowsUpdate.
I can't find a conclusion, maybe someone can help me
Hi,
same problems as MDAIIIUser here.
I tried AS 4.0 on 2 different Notebooks and 1 Desktop PC. No problems with WM2003. Best result I was able to get was on a Notebook with XP Pro SP2. I could explore the device but no syncing anything.
The other 2 PS´s weren´t able to connect at all.
Any ideas ?
Greetz from Germany
TOM
Well my problem is that my active sync takes ages to sync the contact and calender. Well i do have 900+ contacts but with WM2003SE that used to take a couple of minutes. Can someone enlighten on this.
Thanks.
Hemant.
The answer is that unfortunately the Persistent Storage (Flash Memory) although a benefit in so much as it will stop you from losing all your data in the event of a battery drain is also 10x slower than RAM. This is where the database resides for Pocket Outlook and you will see the speed difference when doing large file operations such as this.
Don't panic too much as after the first sync it will probably not make a great difference to normal syncs which will only update a few items each time.
There are some great links for stuff on Persistent Storage over at buzz's site ->Here<-
Bebbo,
Thanks for ur reply. The thing is that even my first sync hasnt finished yet and it takes a lot of hours to sync each one. Anyway i am trying to finish this weekend.
Thanks.
Is there a possibility that as4 cannot sync contacts with outlook2002?
Because I just can sync files and media. Most important things like contacts,
calender, task etc. don't work. Am I the only one with this problem?
Same problem as told by MDAIIIuser
Dear MDA-IIIuser I am facing same problems as you have written in your letter.
I Tried to give IP address manually it did not work.
Desperately, I tried to reinstall Active Sync 3.8; it did not detect my PPC.
I was able to synchronize my contacts....every time when I hard reset but after that nothing,,,,,,,,
although the Icon of LAN card showing incoming and outgoing data it remains in the phase of "connecting".
I tried to bridge to LAN card, it did not work.
If you will get any solution please let us know..
Thanks..
Well I amanaged to sysnc my contacts and my problem was my own firewall PC-Cllin 2005 which I needed to turn off.
Fire wall??
I am using Zone Alarm Pro, I was thinking on this line....I turned of (I turned off the windows fire wall also)...but problem remain same
shall I uninstall Zone alarm and see the responses??????????? :? :?
Well I checked my device with AS4 XP2 with Firewall (its default) and I could see my device, I did not sync as I had no office on it.
I was able to see the device with AS4 and Rom 1.40 so some thing is different with WM5.
Anything to do with ports must be off, also make sure you are connected direct.
Try it for what its worth!
I am also having this problem. I have assigned my PPC to obtain a server assigned IP address since i am syncing with two device. Every time it syncs it gives me an error that the server couldnt assign IP. Any luck on that.
Also all those people having problems where your computer is not syncing outlook entries, here i what you can try to do. Open your Outlook 2003 and then click tools and then click detect and repair. Once it is finished you will see that it can sync your outlook entries now. I hope this helps.
This is because your outlook 2003 has to be the default mail client or it wont sync your entries. Again of the dirty tricks of M$. :roll:
Hi Guys,
I have a rather odd problem. I am using a WinXP SP1 laptop along with Norton Internet Secruity 2005.
I just purchased a jasjar and installed the activesync 4.0 program that came on the CD. When i begin to synchronise, i get the following message:
"You will only be able to sychronise files, folder and other non-Outlook items right now. If you want to synchronise email, calendar, notes, tasks, contacts, please disconnect the device, install and run Outlook and then synchronise again". Well the funny thing is outlook is already running and used to work fine with my PDA2k.
Outlook is my default client for all of the above. I even tried disabling the firewall, still no luck. Can you guys help me out here, its really bugging the hell outta me.
Appreciate any input.
Best Regards,
UD.
I have an unlocked Cingular 8125 (i.e. HTC Wizard). I am currently 'connected' to my desktop but I am unable to sync. I have read many posts on here and elsewhere and I am unable to find an answer to my question.
Here are the pertinent facts.
I have Activesync 4.2 beta installed. No other PPC devices are on my system. I have deleted my partnership several times. I have installed and uninstalled the Activesync program. I have deleted the Activesync directories from my programs. I have emptied out my inbox.
I have soft reset more times than I can imagine (I have not hard reset as I am fearful that I will lock my 8125 and I do not have the unlock codes nor, from the posts, does that appear to be necessary).
My device is connected. It shows up as Windows Mobile Device #8 in the Network Adapters portion of the Device Manager in my control settings.
I can explore on my device.
The options for syncing are just not there. On my desktop or on the device I can hit 'sync' and nothing happens. Nothing.
I am just not sure what to do at this point.
Can anyone help?
Thanks.
Maybe stupid suggestion, but in the Active sync connection settings on your desktop pc, did you enable usb-connections? If not, try that, should help
Yes. In fact, I unplugged the 8125 from a USB hub and plugged it directly into the PC as I read that sometimes the hub can be a problem. I thought I said this the first time, but I had to retype my post.
It did sync the first time. I was in the process of installing third party software when it stopped working. I cannot sync nor install any software (or remove software) at this time.
http://forum.xda-developers.com/viewtopic.php?t=51649&highlight=
I cannot seem to be able to load that file. I can only Explore on my 8125. I can extract the .cab file to my desktop and I can copy the unextracted .cab file to the 8125 (or the extracted files) but I cannot install the program.
Any suggestions?
Have you made sure the correct things are checked under the properties for the network adapter?
"In the "Properties" Window, be sure to uncheck all check-boxes in the "This connection uses the following items:" list EXCEPT for:
* Client for Microsoft Networks
* File and Printer Sharing for Microsoft Networks
* Internet Protocol (TCP/IP)"
Reference this link for more suggestions:
http://pocketpccentral.net/help/as4_tshooting.html
I am still in the same state.
It 'connects' but will not sync.
Again:
I unistalled Activesync
I deleted the folder ...\programfiles\microsoftactivesyc and all the files
I cleared out my garbage can
I checked my firewall exceptions
I checked Norton antivirus and I am not running a firewall there
I checked the Network connections and made sure that the correct three boxes in the properties for the network remained checked
I plugged the device directly into the USB of the computer
I soft reset my device
I rebooted my computer
One thing I do note when checking the properties of the network connections is that windows refers to this as Windows Mobile Device #9. I have deleted all other devices so that only one device is showing up. I am not sure why it still finds this as device #9.
Questions:
Might this be an outlook problem? Should I try and repair outlook?
Might a hard-reset help me? One thing I cannot do even though I am 'connected' is install any programs. It gives me an error message everytime. I can, however, add files to the storage card (e.g. mapopolis maps).
I have an unlocked 8125. I am happy to do a hard reset but I am woried that I will have to unlock the phone again. Does anyone know if that is the case?
Can anyone help me please!
try to upgrade to the most updated ROM - 2.25
it worked 4 me.
Todah rabah.
I will try it
Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem
First, mobile device center quit working on my new HP touch desktop. I have deleted everything and started over. I've had issues since the Vista on that machine is 64bit rather than 32.
I can connect via USB and view my files on my Diamond, I simply can't get Outlook (trial version) to connect.
It was working but now it decided to die and no matter what I do (including an hour on the phone with HTC tech) can I get it to work.
NOW, my 32bit Vista on my laptop gives me the following message:
"Synchronization could not be completed because one or more objects were in use. Please close all programs on your device and this PC and try again."
There's nothing (application-wise) running other than activesync. I've deleted partnerships and started over. and I still get this same message.
Can anyone PLEASE tell me what the F*CK is going on??? I absolutely freakin' hate activesync and windows mobile device center bull****.
Frustrated,
Mark
I just did a hard reset and I get the same error message. So I'm assuming that the problem is with my laptop, not my Diamond.
Anyone have any suggestions?
Thanks,
Mark
Hi
I had a similar problem where my Diamond would Sync fine at home but for the life of me I couldn't get it to Sync with my work machine, one day it just stopped working.
All the troubleshooting guides I found suggested to make sure that under..
Start, settings, connections, USB to PC
The 'Enable advanced network functionality' was checked, mine already was.
So I unticked it and tried a Sync and lo & behold it synced. I then re-enabled the check box and it was still Syncing.
This was after many deletions & recreations of the partnership, and even uninstalled the Mobile Device Center, all the while it would connect and I could browse the device, just no syncing.
Hope you get it fixed.
Cheers
Dude, I think that fixed it!!!
I clicked it and tried it several times to no avail....
I did a soft reset and it seemed to work.
Thanks,
Mark
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?