I have an unlocked Cingular 8125 (i.e. HTC Wizard). I am currently 'connected' to my desktop but I am unable to sync. I have read many posts on here and elsewhere and I am unable to find an answer to my question.
Here are the pertinent facts.
I have Activesync 4.2 beta installed. No other PPC devices are on my system. I have deleted my partnership several times. I have installed and uninstalled the Activesync program. I have deleted the Activesync directories from my programs. I have emptied out my inbox.
I have soft reset more times than I can imagine (I have not hard reset as I am fearful that I will lock my 8125 and I do not have the unlock codes nor, from the posts, does that appear to be necessary).
My device is connected. It shows up as Windows Mobile Device #8 in the Network Adapters portion of the Device Manager in my control settings.
I can explore on my device.
The options for syncing are just not there. On my desktop or on the device I can hit 'sync' and nothing happens. Nothing.
I am just not sure what to do at this point.
Can anyone help?
Thanks.
Maybe stupid suggestion, but in the Active sync connection settings on your desktop pc, did you enable usb-connections? If not, try that, should help
Yes. In fact, I unplugged the 8125 from a USB hub and plugged it directly into the PC as I read that sometimes the hub can be a problem. I thought I said this the first time, but I had to retype my post.
It did sync the first time. I was in the process of installing third party software when it stopped working. I cannot sync nor install any software (or remove software) at this time.
http://forum.xda-developers.com/viewtopic.php?t=51649&highlight=
I cannot seem to be able to load that file. I can only Explore on my 8125. I can extract the .cab file to my desktop and I can copy the unextracted .cab file to the 8125 (or the extracted files) but I cannot install the program.
Any suggestions?
Have you made sure the correct things are checked under the properties for the network adapter?
"In the "Properties" Window, be sure to uncheck all check-boxes in the "This connection uses the following items:" list EXCEPT for:
* Client for Microsoft Networks
* File and Printer Sharing for Microsoft Networks
* Internet Protocol (TCP/IP)"
Reference this link for more suggestions:
http://pocketpccentral.net/help/as4_tshooting.html
I am still in the same state.
It 'connects' but will not sync.
Again:
I unistalled Activesync
I deleted the folder ...\programfiles\microsoftactivesyc and all the files
I cleared out my garbage can
I checked my firewall exceptions
I checked Norton antivirus and I am not running a firewall there
I checked the Network connections and made sure that the correct three boxes in the properties for the network remained checked
I plugged the device directly into the USB of the computer
I soft reset my device
I rebooted my computer
One thing I do note when checking the properties of the network connections is that windows refers to this as Windows Mobile Device #9. I have deleted all other devices so that only one device is showing up. I am not sure why it still finds this as device #9.
Questions:
Might this be an outlook problem? Should I try and repair outlook?
Might a hard-reset help me? One thing I cannot do even though I am 'connected' is install any programs. It gives me an error message everytime. I can, however, add files to the storage card (e.g. mapopolis maps).
I have an unlocked 8125. I am happy to do a hard reset but I am woried that I will have to unlock the phone again. Does anyone know if that is the case?
Can anyone help me please!
try to upgrade to the most updated ROM - 2.25
it worked 4 me.
Todah rabah.
I will try it
Related
Hi all,
Just spent a VERY frustrating day - read all i could find and learned much more than I wanted to know about PCs (I use a MAc).
Upgraded to wm5 using Build 14343. Now I cannot load anything into the phone using Activesync OR Missing Sync. Activesync won't recognise the phone at all, and I tried every suggestion on the boards - firewall ports, tcp/ip, reinstalling 4.5 then back to 4.2.
It's interesting that Missing Sync (Mac) will recognise and sync but won't allow me to install - .cabs just vanish into the ether.
Is WM5 actually worth it all? It seems like I've lost a lot of useful capability (buttons, camera, etc) for no great reason.
Any solves greatly appreciated. Now I'm going to bed.
Paul D
Baniaczek's WM5 ROM is great for me. It has tons of things way better than the original Wm2003. Connects to ActiveSync without a problem. Try to put that one on the device.
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM5_Home
Better File Same problem
I've upgraded the ROM.
Still no activesync. Ran the troubleshooter.
Said there's an issue with RNDIS not giving an IP address.
I've checked the LAN connection in Network settings but it won't repair.
I'm not even sure that Activesync created the link as there doesn't seem to be the "Connect using WM device" that it says should be there.
What now?
*&^%$* WinDoze. Roll on iPhone OSX.
Ahh. This is clearly an issue with the PC. If you were able to upgrade the rom - that prooves that your cable and your BA is okay. There must be some Antivirus, or Firewall problem. If you're using BitDefender Antivirus, for example, this is a known issue. You need to update it. Other antiviruses/firewalls may have similar issues.
Try to move to another PC, or reinstall your Windows PC. This problem is not related to your BA.
Another idea:
Unplug device, then
Start > Settings > Connections > USB to PC:
Disable the Advanced network functionality > ok
Plug it back
This will make your PDA connect to the PC via a Serial link (Like Wm2003 used to), rather than a network link (Like WM5 uses to).
It's still a PC problem though.
reflash again your pda.
today i had the same problem after one clean intall.
upgraded again with the same rom (the one you can see in my signature) and now, i am able to use active synch.
Ok Some Progress
I disabled the "advanced network functionality".
Active Sync no luck - it isn't correctly installing the hardware in Virtual PC on the Mac. I don't know why.
However, Missing Sync now actually begins to load activesync on the PPC, and then gives this message:
"Cannot start communications with the desktop computer. The communications port is not available. Another program may be using the port, or it may not be valid.
Quit any programs that may be using the port and reconnect. If the problem persists, restart your device using hte instructions provided by the manufacturer."
I remember reading somewhere that Baniaczek had assigned certain ports to certain things. How do I find out which it wants and change it?
thanks guys, we may lick this yet.
Paul D
Same message in VPC
Hooray,
I now get the same message in Virtual PC, after disabling "Virtual switch networking" and restarting the PC.
This means that the issue is now the port on the PPC.
PaulD
That's great..
I don't think so...
In baniaczek's rom, COM6 is assigned to shared GPS, but that can be easily changed from the settings, by setting it to none.
Go with your BA to a real PC that has only WinXP and ActiveSync installed, and nothing else (especially no Antiviruses). And no virtual PC's, as they depend on the host os! It's normal, because if your host OS can't connect, the virtual OS inside will have the same door closed.
I had the same problem before, and I definitely state that this is a PC problem, not a device problem. Same hardware connected to a different PC, will work, you'll see...
Reflashing the rom may help, as it will be detected as a new harware, that your system will let in. But you say you already did that...
Won't actually solve the problem
If I had a PC, that would be the easy solve. I don't, and really need the &$# thing to work on the machine I have.
For the moment I went back to the original Mamaich 14343. I can get .cabs into the phone via the card reader (the original problem on the Mac is that Missing Sync 3.0.2 has installing issues).
that doesn't allow me to load .exe, for which I need activesync, on my Mac, which runs VPC 7.0.2.
I really need to find out why VPC isn't working with TCP/IP.
Baniaczek's ROM is the best apparently, but has a com issue. It is also much easier to installl than any others I've found. I tried Xplode's ROM kitchen but the exe file wont run.
Paul D
hey, reinstall again the rom!
OK OK
Ok Sandstorm, I'll try it when I get the chance. At the moment the phone works but this ROMisn't as good as Baniaczek's.
Thankx for the tips
PauL D
Device won't install
Ok Internet works. TCP/IP works.
Issue now is that the device won't install properly - keeps giving a #10 error (device won't start).
So I can't reflash the ROM or anything until I get XP recognising the connection.
Paul D
turn on the upgrade program, "kill" the active synch running processes in your xp taskmanager, set the device in "bootloader" mode, place it in the crade and run the upgrade.
When i do my upgrades, i never do them with active synch enabled.
upgraded ROM again
Upgraded again - still no change
I flashed again to Baniaczek's ROM. Still will not install correctly in VPC. XP says I have a Generic Blue Angel connected via USB, but will NOT install the WM5 device.
Is this a COM port issue? Can I change that (details please)? For some reason, VPC simply won't recognise the WM5.
I have turned off "Advanced network connections" on the XDA. Nothing. Turned it back on.
I have it set to: server-assigned Ip address.
I have tried to change the IP settings manually, but never had a response. I might fiddle with that again.
AAAAAARRRGH!
thanks all,
Paul D
After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer
Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...
Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.
Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.
There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965
Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.
Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.
I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve
BUMP
I really need help with this!!! I'm pulling my hair out!
Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.
i've got just the same problem! plaese help us!
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.
Hi,
Sorry if this is a basic problem but I'm a newbie and having problems synching. I did post a while ago when my XDA died, but couldn't follow the instructions to resurrect it as it wouldn't sync.
Just had it replaced, and the new one won't synch. So I'm guessing that there must be something wrong with my Outlook or Mobile Device Centre settings.
MDC says that it is synching, but it takes only a split second and nothing gets transfered. I've tried synching only contacts or calendar (only one option) but still the same result.
Any suggestions most gratefully received.
More info needed.....
Howdy™
It would be helpfull to know what version of Windows Vista (32 bit, 64bit, home basic, home premium, etc....) as well as the version of Mobile Device Center you are using.
Now as far as your problem goes, it seems to me that the issue may well lie with the software on your PC as the issue has presented itself with 2 different devices with the same results. A common step for resolving software issues is to uninstall and then reinstall the program(s) in question. You can do this first for MDC and if the problem persists, then try doing the same with active sync as well. You can re-install the programs either from the Getting Started CD that came with your phone or from Microsoft's own website. Doing so should correct your issues with failing to sync.
I'm assuming you have already checked your personal firewall to make sure WMDC and its components are allowed to communicate.
Find scanpst.exe in your MS Office directory and run it against your mail file (you can get the location from the properties in Outlook). Then delete and recreate your partnership. Corruption in your PST or OST file can cause syncs to fail and is often overlooked.
If that doesn't work, post the error code that AS is reporting on the device.
One problem is that I don't get an error code. Active sync and MDC both say successful sync! I can see all the folders on the phone too.
I'm scanning PST files for errors, then will try again. I'll then try to uninstal and reinstal MDC and Active SYnc if there is still no joy.
Oh, and I've tried running with Firewall off and still the same problem.
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Well, still no success guys.
I've reinstalled WMDC. Latest version at 6.1.6965. Active Sync won't load on Vista, replaced by WMDC. I've deleted partnership and re-paired.
I've run scanpst.exe and repaired the few faults.
I've turned firewall off.
Running Vista Home premium 32 bit.
The bloody thing THINKS it's sync'ed so no error codes, but nothing syncs over. Going proper crackers over this.
danhand said:
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Click to expand...
Click to collapse
Where are the settings Dan? On the PC or the XDA?
Sorry; wrong about the codes. Nothing showing on the PC but on the XDA it says "server could not be reached" shows the code 0x80072EFF.
I think this is the same error code i was getting.
The setting is on the device, under settings / connections / connections "manage existing connections. Then choose te proxy settings tab and uncheck " use a proxy".
Dan
Thanks.
But.... Still not bloody working.
It must be something with my Outlook setup. Any ideas how I might test this out?
I don't know if you've flashed a new rom on it. My phone wouldn't synch when I flashed garmins dk2 rom but synched fine with all others. Try it on another Vista machine and see if it works. If it does, maybe reinstall outlook after saving your data.
First of all, I've tried searching numerous places but can't seem to duplicate my issue. My issue is, of course, is that I am getting sync errors from HardSPL.exe/Automatic Flash when trying to HardSPL the phone.
I am using ActiveSync and the phone is Connected and Sync'd - both the phone and ActiveSync reporting the phone is sync'd. I can explore the phone and the folders, etc.. located on the phone. However, when I try to run HardSPL.exe on my PC -> Automatic Flash Mode I am getting Fatal Error - The phone is not sync'd with the PC. I have unchecked Fast Data Connection; I'm not in Flight mode; Internet is active on both PC and Phone (tried on and off); Firewall and Anti-Virus are off; Hard Reset the Phone; I've re-installed Active Sync, as well as Deleted/Re-Installed my Mobile Device Profile.
I am at a loss. Any ideas? If I overlooked something please refer me.
Thanks
E6BAV8R said:
First of all, I've tried searching numerous places but can't seem to duplicate my issue. My issue is, of course, is that I am getting sync errors from HardSPL.exe/Automatic Flash when trying to HardSPL the phone.
I am using ActiveSync and the phone is Connected and Sync'd - both the phone and ActiveSync reporting the phone is sync'd. I can explore the phone and the folders, etc.. located on the phone. However, when I try to run HardSPL.exe on my PC -> Automatic Flash Mode I am getting Fatal Error - The phone is not sync'd with the PC. I have unchecked Fast Data Connection; I'm not in Flight mode; Internet is active on both PC and Phone (tried on and off); Firewall and Anti-Virus are off; Hard Reset the Phone; I've re-installed Active Sync, as well as Deleted/Re-Installed my Mobile Device Profile.
I am at a loss. Any ideas? If I overlooked something please refer me.
Thanks
Click to expand...
Click to collapse
could you quote the full error message? you are probably getting two messages, I would need to see the exact error text of the first message.
and as for the second message that you are probably getting - is it offering the enablerapi CAB link by any chance? (btw you didn't mention whether you installed the CAB file or not. this may be needed to get it going.)
PS: it would have been better to post in the main Hard-SPL thread
Usually I've seen this problem solved by ensuring you are running with admin rights as well as confirming that you uncheck the high speed sync option for activesync on USB.