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I have an unlocked Cingular 8125 (i.e. HTC Wizard). I am currently 'connected' to my desktop but I am unable to sync. I have read many posts on here and elsewhere and I am unable to find an answer to my question.
Here are the pertinent facts.
I have Activesync 4.2 beta installed. No other PPC devices are on my system. I have deleted my partnership several times. I have installed and uninstalled the Activesync program. I have deleted the Activesync directories from my programs. I have emptied out my inbox.
I have soft reset more times than I can imagine (I have not hard reset as I am fearful that I will lock my 8125 and I do not have the unlock codes nor, from the posts, does that appear to be necessary).
My device is connected. It shows up as Windows Mobile Device #8 in the Network Adapters portion of the Device Manager in my control settings.
I can explore on my device.
The options for syncing are just not there. On my desktop or on the device I can hit 'sync' and nothing happens. Nothing.
I am just not sure what to do at this point.
Can anyone help?
Thanks.
Maybe stupid suggestion, but in the Active sync connection settings on your desktop pc, did you enable usb-connections? If not, try that, should help
Yes. In fact, I unplugged the 8125 from a USB hub and plugged it directly into the PC as I read that sometimes the hub can be a problem. I thought I said this the first time, but I had to retype my post.
It did sync the first time. I was in the process of installing third party software when it stopped working. I cannot sync nor install any software (or remove software) at this time.
http://forum.xda-developers.com/viewtopic.php?t=51649&highlight=
I cannot seem to be able to load that file. I can only Explore on my 8125. I can extract the .cab file to my desktop and I can copy the unextracted .cab file to the 8125 (or the extracted files) but I cannot install the program.
Any suggestions?
Have you made sure the correct things are checked under the properties for the network adapter?
"In the "Properties" Window, be sure to uncheck all check-boxes in the "This connection uses the following items:" list EXCEPT for:
* Client for Microsoft Networks
* File and Printer Sharing for Microsoft Networks
* Internet Protocol (TCP/IP)"
Reference this link for more suggestions:
http://pocketpccentral.net/help/as4_tshooting.html
I am still in the same state.
It 'connects' but will not sync.
Again:
I unistalled Activesync
I deleted the folder ...\programfiles\microsoftactivesyc and all the files
I cleared out my garbage can
I checked my firewall exceptions
I checked Norton antivirus and I am not running a firewall there
I checked the Network connections and made sure that the correct three boxes in the properties for the network remained checked
I plugged the device directly into the USB of the computer
I soft reset my device
I rebooted my computer
One thing I do note when checking the properties of the network connections is that windows refers to this as Windows Mobile Device #9. I have deleted all other devices so that only one device is showing up. I am not sure why it still finds this as device #9.
Questions:
Might this be an outlook problem? Should I try and repair outlook?
Might a hard-reset help me? One thing I cannot do even though I am 'connected' is install any programs. It gives me an error message everytime. I can, however, add files to the storage card (e.g. mapopolis maps).
I have an unlocked 8125. I am happy to do a hard reset but I am woried that I will have to unlock the phone again. Does anyone know if that is the case?
Can anyone help me please!
try to upgrade to the most updated ROM - 2.25
it worked 4 me.
Todah rabah.
I will try it
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.
Whenever I connect my Tilt (Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
Re-post because no one answered: Weird Activesync Issue
Whenever I connect my AT&T branded Tilt (with Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
tk123456789 said:
Whenever I connect my AT&T branded Tilt (with Original WWE HTC TYTN II rom 1.56.405.5 and radio 1.27.12.11 flashed on it) I sometimes get Activesync to connect and sync, and other times it just gets stuck saying "connecting" and the activesync icon is spinning and green permanently. In order to get out of that I have to pull the usb plug, but then the Tilt freezes and I have to do a soft reset. Then after that it connects and syncs fine for a few times and then it has the problem again. I have tried it with the "enabled advanced network functionality" checked and unchecked, and still the same issues. Although, I only tried it once with the box unchecked. Also, what I noticed is that when it is syncing and checking for changes on the device, it reads through my "favorites" like two times beofre it says "connected". I have other PPC synced on other computers and they never read completely through the favorites, once or even twice.
Any help greatly appreciated.
Thanks
Click to expand...
Click to collapse
First, a suggestion: Bump your old thread. Don't start a new one!
What other applications do you have running in the background? You said it syncs for a couple of times after soft-reset, so, I am wondering if you have any other applications causing the problem.
Lots of things could be causing your problem. Here are some things for you to try:
1. MOST IMPORTANT: Make sure that you plug your device directly into the computer. Do not plug the device into a USB hub or other device. If you are using a laptop, do not plug the device into USB ports in your docking station. More technically, make sure that the port you are using is a Root USB device, not a Generic USB one. This make quite a difference in Vista, because locking your computer or having a UAC prompt while you are connected to a generic USB device seems to interrupt the connection.
2. Make sure that you have "Advanced Network Funcationality" enabled.
2. Make sure that you have the latest version of ActiveSync or Windows Mobile Device Center (Vista). If you are using Vista, the current version is 6.1. This version has some updated drivers that seems to help immensely with stability.
3. If you are using Vista, make sure you have all the latest OS updates installed. There was a Windows Update sometime back in November of 2007 that fixed some serious bugs in the USB drivers in Vista.
4. If you have Windows Firewall Client for ISA installed, do a search on the Microsoft website for possible problems with interactions between ActiveSync/WMDC and the firewall client.
Hope this helps.
Cardyin
In my experience - a year with an 8525 and 5 months with the Tilt - having "Advanced Network Functionality" disabled, gives more consistent positive results when syncing to a PC running XP.
OK.
Sherpa: I have no other applications running in the background. I always close all apps before a sync out of habit.
Also, I am not sure how to bump the thread.
Cardyin: I plug directly into my laptop, don't use a USB hub or anything. I don't have a dcoking station either.
I have the latest version of activesync: 4.5
I am using XP SP2.
I have no firewall.
dgduris: I have tried it both with "advanced network functionality" enabled and disabled, same results.
Thanks for responses
Anyone have any ideas about this problem??
Are you sure you don't have a firewall running? I have a similar problem with ZoneAlarm if I forget and leave the firewall on High security. I have to switch it to Medium security in order for ActiveSync not to freeze up like that.
I am positive, and if it was the firewall, it would do it all the time, not just every four or five syncs.
Anyone else have any ideas??
Anyone at all??
I can't solve the problem but I could advise as to a quicker way to get it synced when it decides to play up.
When mine does the interminable "connecting" business, I click on the "stop sync" button. It usually takes 20 seconds or so to stop.
I then click the "sync" button (same button) and the device always syncs immediately.
I don't know why it does this - and it does it a little too often for my liking - but that solution works for me.
It's a lot quicker than disconnecting and soft resetting too.
1) You say you dont have a firewall... I assume you mean other than the windows firewall. Try turning that off and then plugging it in. If it connects then you know it is a firewall issue. You can manually add the sync apps and ports to the firewall exlcusion list.
2) Try disabling the device lock if you use it. I had a shortlived problem with a pin lock blocking syncing. I disabled the pin, synced and then re-enabled the pin and it worked fine afterwards.
Tried that too...
Sparrowhawk said:
I can't solve the problem but I could advise as to a quicker way to get it synced when it decides to play up.
When mine does the interminable "connecting" business, I click on the "stop sync" button. It usually takes 20 seconds or so to stop.
I then click the "sync" button (same button) and the device always syncs immediately.
I don't know why it does this - and it does it a little too often for my liking - but that solution works for me.
It's a lot quicker than disconnecting and soft resetting too.
Click to expand...
Click to collapse
Thanks Sparrow. I found that out myself before as well. But I am sure there is another way to fix this.
OK
unwired4 said:
1) You say you dont have a firewall... I assume you mean other than the windows firewall. Try turning that off and then plugging it in. If it connects then you know it is a firewall issue. You can manually add the sync apps and ports to the firewall exlcusion list.
2) Try disabling the device lock if you use it. I had a shortlived problem with a pin lock blocking syncing. I disabled the pin, synced and then re-enabled the pin and it worked fine afterwards.
Click to expand...
Click to collapse
Right, all I have is the windows firewall. I will disable that and try a few syncs.
As far as device lock or pin, I have none setup on my Tilt.
But Thanks for the responses.
Seems like at least one other person is having this issue. See Sparrowhawks post...
Anyone else have any ideas?? I tried the above advice and still not syncing correctly.
I have tried all the suggestions here and nothing is working. I can get the device to sync only about 3 or 4 times, and then it just keeps saying "looking for changes". I have the AT&T Tilt, with the original WWE HTC rom flashed on it. The way I have to get around this is to click "stop" on my PC and then wait abut 2 to 3 minutes for it to stop attempting to sync, and then when I click on "sync" on my PC it connects no porblem. Or I have to unplug the usb cable and soft reset the device, what a pain!
Anyone have any other ideas please?
I just noticed something else that may help identify the problem.
When I connect the usb cable to the device I get a pop up message from my laptop telling me that my wifi connection is connected and signal strength is good. This message is on the laptop, and then the device will not sync and keeps saying 'looking for changes' forever.
BUMP>>>>>>>>
Hi,
Sorry if this is a basic problem but I'm a newbie and having problems synching. I did post a while ago when my XDA died, but couldn't follow the instructions to resurrect it as it wouldn't sync.
Just had it replaced, and the new one won't synch. So I'm guessing that there must be something wrong with my Outlook or Mobile Device Centre settings.
MDC says that it is synching, but it takes only a split second and nothing gets transfered. I've tried synching only contacts or calendar (only one option) but still the same result.
Any suggestions most gratefully received.
More info needed.....
Howdy™
It would be helpfull to know what version of Windows Vista (32 bit, 64bit, home basic, home premium, etc....) as well as the version of Mobile Device Center you are using.
Now as far as your problem goes, it seems to me that the issue may well lie with the software on your PC as the issue has presented itself with 2 different devices with the same results. A common step for resolving software issues is to uninstall and then reinstall the program(s) in question. You can do this first for MDC and if the problem persists, then try doing the same with active sync as well. You can re-install the programs either from the Getting Started CD that came with your phone or from Microsoft's own website. Doing so should correct your issues with failing to sync.
I'm assuming you have already checked your personal firewall to make sure WMDC and its components are allowed to communicate.
Find scanpst.exe in your MS Office directory and run it against your mail file (you can get the location from the properties in Outlook). Then delete and recreate your partnership. Corruption in your PST or OST file can cause syncs to fail and is often overlooked.
If that doesn't work, post the error code that AS is reporting on the device.
One problem is that I don't get an error code. Active sync and MDC both say successful sync! I can see all the folders on the phone too.
I'm scanning PST files for errors, then will try again. I'll then try to uninstal and reinstal MDC and Active SYnc if there is still no joy.
Oh, and I've tried running with Firewall off and still the same problem.
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Well, still no success guys.
I've reinstalled WMDC. Latest version at 6.1.6965. Active Sync won't load on Vista, replaced by WMDC. I've deleted partnership and re-paired.
I've run scanpst.exe and repaired the few faults.
I've turned firewall off.
Running Vista Home premium 32 bit.
The bloody thing THINKS it's sync'ed so no error codes, but nothing syncs over. Going proper crackers over this.
danhand said:
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Click to expand...
Click to collapse
Where are the settings Dan? On the PC or the XDA?
Sorry; wrong about the codes. Nothing showing on the PC but on the XDA it says "server could not be reached" shows the code 0x80072EFF.
I think this is the same error code i was getting.
The setting is on the device, under settings / connections / connections "manage existing connections. Then choose te proxy settings tab and uncheck " use a proxy".
Dan
Thanks.
But.... Still not bloody working.
It must be something with my Outlook setup. Any ideas how I might test this out?
I don't know if you've flashed a new rom on it. My phone wouldn't synch when I flashed garmins dk2 rom but synched fine with all others. Try it on another Vista machine and see if it works. If it does, maybe reinstall outlook after saving your data.
Heya guys, what would you suggest in terms of a program that is a good alternative to active sync. i'm getting really really pissed off with active sync claiming that some of my stuff is not matching and it resyncs and wipes all my special ringtones as well as my contacts in my Peoples tab in tf3d.
I share your frustration but have found a sort-of solution. When you get the error "There has been change made on your server that requires re-syncronize all items on your device" I do a hard reset. You will loose all your changes since the last sync, plus you have to reload everything.
Many may dissagree with me on this, but here is how I have deleted this problem.
1) Hard Reset
2) Set Owner Name
3) Connect to PC and Sync. Do not disconnect from PC.
4) Open Active Sync or WMDC and change your Sync content to your preferences and let it sync again.
5) disconnect from PC and turn off "Advanced Network Conection or Enable faster data synchronization" (depends on WM version) on the phone: Start>Settings>Connections>USB to PC
6) Soft reset, and you are good to go.
7) reload all apps.
Personally I do not reload from a back-up as I find the problem can reappear. Others may find this overkill, but this problem bugs me so much, I am wiling to go to consderable effort to get rid of it for good. If you ever turn on the fast/advanced connection again, the problem will resurface.
I think the problem has to do with the high speed data transfer. Probably a polling timing or something. I think the PC or Phone is looking for a response and not getting it fast enough which causes the full resync. By disabling the advanced or faster USB connection, it works fine for me.
Other uses have also reported that syncing via BT eliminates the problem,but I have never tried this.
I used to get this about every 4-5 weeks, but since I maded the changes described above, I have not had the problem for over a year unless I forget to turn off the advanced/fast usb sync after a ROM flash.
Hopefully this will work for you as well. It is frustrating when you cannot trust the phone to keep your data entered between syncs.
Doug M.
I would suggest using PIMBackup, it runs from your phone and saves everything or just the items that you choose onto your storage card. It is way faster saving and retrieving your contacts than active sync, It also allows you to restore without a computer so if you mess up your phone and have to do a hard reset when you are away from your computer you can get your contacts back without going out of your way to get to a computer