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Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Vitruvian said:
Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Click to expand...
Click to collapse
OK - obvious things first, this is either going to be a hardware or a software problem. If it's hardware, you need to return it to the shop as it will still be under warranty. If it's software, we'll be able to fix it with a Hard Reset.
Although a Hard Reset will remove all your settings and personal data, it will put the phone back into the state it was when you bought it. Seeing as the keys worked when you bought it, they should go back to working too!
My advice would be firstly to backup everything you need (contacts, e-mails, etc) onto your PC or your Exchange server. Then press and hold both softkeys and press the reset button with the stylus. Keep the softkeys pressed until you see a white screen warning about doing a reset, then release the softkeys. Press the green pickup button to start the reset, then the green button again when prompted to restart the phone. It will take a while to reboot first time, and then it'll go through the same screens it did when you first opened the box. Re-sync all your contacts/e-mails and you're sorted.
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Perform a Hard Reset. That will rule out and correct any software issues. If it works after that it was the software that was messed up. If it doesn't work after that then its more likely a hardware issue and will need to be exchanged.
Confused Stu said:
Then press and hold both softkeys and press the reset button with the stylus.
Click to expand...
Click to collapse
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
breakx said:
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
Click to expand...
Click to collapse
OK for a soft reset there is a small hole to the left of the usb input on your device. Just simply insert the stylus into that hole and push
For a hard reset hold down both soft keys (first softkey to the right of the green button and the second soft key to the left of the "end" button or red button). At the same time insert the stylus into that little hole and give it a gentle push.
If you actually read wiki there would be a nice diagram there for you.
Oh ...I understand now ... Thank you!
This has happened to me twice. I'm not sure what led to it and I've not been able to reproduce it. I think it's a driver issue. A soft reset fixes it.
Confused Stu said:
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Click to expand...
Click to collapse
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
chipsxj said:
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
Click to expand...
Click to collapse
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
khaytsus said:
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
Click to expand...
Click to collapse
yes..........soft rest many times.......powered off and back on.........removed battery........attempted hard rest, but buttons did not work..........re-flashed phone....still doing it.
Helpme Please My HTC Kais130 (AT&T Tilt) NO RUN , IS DEAD, only power on and ( smart mobility in display black) and no more
helpme please
Hello there, we all understand youre frustration. But for beeing able to assist you everyone need to know what exactly happend here? Where you flashing? Did it fell out of youre pocket? What where you doing last on it and so on. Take 5 minutts or more and provide as much info you can then edit youre post. That is AFTER you have searched and digged trought this board using google aswell for keywords on youre issue.
didnt flash, it was working well suddenly is dead, plug in cable usb,and is the same but on screen appear "smart mobility" vibe and then off
hanster said:
didnt flash, it was working well suddenly is dead, plug in cable usb,and is the same but on screen appear "smart mobility" vibe and then off
Click to expand...
Click to collapse
did u try hard reset?
No , i didnt do it, i dont kwon how to do it?
hanster said:
didnt flash, it was working well suddenly is dead, plug in cable usb,and is the same but on screen appear "smart mobility" vibe and then off
Click to expand...
Click to collapse
I know this is a abiouse question but I have to ask, mate.. You are not running flat on batteries? If you havent flashed youre device, and it wount boot and you got power on it you should check youre waranty on the device. Try to charge it for 10 minuts or so (check that you have charging light on) then try to start it again.
I understand you correctly that you havent HardSPL youre device at all or?
hanster said:
No , i didnt do it, i dont kwon how to do it?
Click to expand...
Click to collapse
u should do a hard reset.
Here is a step by step for u:
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
Remember after performing a hardreset, u will loose all your data on your phome(not on SDcard).
Kaiser_Resets
Back to Kaiser Wiki
--------------------------------------------------------------------------------
Soft Reset
Using a stylus, press the soft reset button at the bottom of the phone
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
Press and hold both soft keys
Using a stylus, press and hold the soft reset button at the bottom of the phone
Keep all three buttons pressed until the keypad lights turn off and then flash
Release the soft reset button while still pressing the soft keys
Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
Finally, press the green call button to perform the hard reset, or press other key to cancel
Bootloader
Press and hold the Camera button
Using a stylus, press and hold the soft reset button at the bottom of the phone
Release both buttons once the bootloader screen appears
did u do it?
this is my phone
this is my phone where is it the soft key
Press and hold both soft keys
I have currently disabled pics so I cant see the pics of your phone.DOnt u have kaiser?
The soft buttons are the ones next to gren and red phone buttons and above messaging and internet buttons.
im doiin that but dont do anything, dont show a message for reset phone what more can i do, can i repair with any software, any test mode , any flash
hanster said:
im doiin that but dont do anything, dont show a message for reset phone what more can i do, can i repair with any software, any test mode , any flash
Click to expand...
Click to collapse
just be sure u are doing the hardreset right. Some guys had problems, cause they had big fonger and they were pushing not just the soft buttons but also a buttons that are around them.
Hold these two soft buttons, then stick the stylus to the hole and hold it there antil a white screen appears where is the message shown. Then push the green phine button.
http://www.mediafire.com/?rc3vbcqdtbh
here you go a video
http://www.mediafire.com/?lrgmtzy4mat
here you go a video of problem the my HTC
hanster said:
http://www.mediafire.com/?lrgmtzy4mat
here you go a video of problem the my HTC
Click to expand...
Click to collapse
Ok, I have seen the videos. Did u try the reset with the kaiser closed?
I remember a thread with similar problem, will try o find it and post back.
PS: In the first video, u have three hands!!
OK, I found this one:
http://forum.xda-developers.com/showthread.php?t=374388&page=3
Similar problem, does your kaiser reboot continuosly or the screen just flashes.
Your best bet is to read the whole thread, try to learn something about mtty and contact gsleon.
Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars. I do have the kaiser tweak and HTC 5 button homepage thingy. The title bars didn't change right away so I turned the device off and on. Yet when i turned it back on, it freezes on the ATT startup page and displays the three different numbers on the bottom corner, i think they're some kind of IP or radio. Does anyone have any ideas on what is wrong with my phone? I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!
chadwick47 said:
Hey, Just recently I tried to change my windows mobile theme, just the color of the title bars.my phone? ....
.....I'ved tried taking the sim card and battery out for awhile and attempted to do a hard reset with the two soft keys and reset button, but nothing happens when I hold the buttons. Any help would be great, I need to use my phone!
Click to expand...
Click to collapse
I'm really surprised that a hard-reset did not restore you to OEM settings...
WHEN you get restored to where you want it... Try: http://rapidshare.com/files/68506785/UI_TWEAK.ZIP
It works awesomely!
It even catalogs all .tsk files and U can export as well.
Best of luck!
trb
just an FYI:
HTC Kaiser - TyTn II - T-Mobile Vario III
A software option is also available. Start> Settings> System> Clear Storage.
Type 1234 in the box and tap YES.
===> OR <===
Press and hold the Left & Right SOFT KEYs and at the same time use the stylus to press the RESET button. Release the stylus but keep pressing the SOFT KEYS until you see the Hard Reset warning screen. Release the SOFT KEYS and then press the LEFT PHONE KEY.
Not from me, credit:
http://www.4winmobile.com/forums/wi...ow-hard-reset-your-wm-device-device-type.html
Just to be clear, the soft keys are those two above the keyboard when the device is slid open....? right? Also should the device be powered on when I do this? How long to I have to hold down the buttons? Thanks for all the help!
Thanks I was able to do the hard reset, I didnt know the correct soft keys.
People,
I tried searching, but since almost every thread mentions "soft resets" and "app's" and "prog's" I could not find anything.
I'm looking for a simple way to do a soft reset without opening my cover. So a single software button somewhere would be fine if it would let me do a soft reset.
Is there anything out there that can do this?
You don't need to open the cover to soft reset.
There's a button in the stylus "hole" (where you put your stylus in the diamond) to do this.
dmsr66 said:
You don't need to open the cover to soft reset.
There's a button in the stylus "hole" (where you put your stylus in the diamond) to do this.
Click to expand...
Click to collapse
I know, but I hate it... I just want an easy button...
Chris1974 said:
I know, but I hate it... I just want an easy button...
Click to expand...
Click to collapse
Software button accepted sir ?
dmsr66 said:
Software button accepted sir ?
Click to expand...
Click to collapse
That's what I'm looking for, I see now I didn't explain it very well, sorry for that...
psShutXP has soft reset.
Here you go, I made especially for you D) in 30 sec a little app (mortscript)
Just unzip where you want, and launch softreset.exe
I Didn't tested it but I think it'll work
Or you can just press the power button for some 5 seconds and the device will ask if you want to turn it off. Answer yes and you are done with your soft reset... it takes a little bit more time, but its safe and will turn off your applications so you don't loose any data...
Assign psShutXP to soft key and you have soft reset and hard reset and turnoff screen and sleep device all in one.
There is a quick app that you can put in your programs menu.
http://forum.ppcgeeks.com/showthread.php?t=38269&highlight=softreset.ppc2003
Just hold down the power button for 3 seconds.
Baxter said:
Just hold down the power button for 3 seconds.
Click to expand...
Click to collapse
this is my favorite. its psShutXP mapped to 3 sec hold power button, and has proper red cancel not the green.
thanks to holyfox. i have been using this for months!
nice, i will give this a try. thanks for all your responce...
ShutXP is it for me, works great... No more fiddling with the stylus poking the hole...
Thanks for sharing!
Howto hard reset / Soft reset?
Soft reset:
Poke your stylus at the reset button.
Hard reset:
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Another way of doing it is hold the two buttons and poke your stylus at the reset button, then on your keyborad press r
Dont have the reset button using the ROM from XDA
(Nov 21) Touch-IT X1 M-HD 1.1 <<<UP NOW>>>
The reset button isnt a software feature, its a physical button, located under the battery cover in the middle of the stylus silo.
Check your X1 manual, its all described in there.
Bit of a silly question here but im fairly new to WM, after owning my X1 since for a while now, i've installed all manor of rubbish on it testing bits and bobs out.
Just wanting to know a few things about the reset if anyone could confirm them:
Soft reset:
Just resets the device and boots back up as normal without removing anything?
Hard reset:
Removes everything back to factory default. Though I have heard people not being able to use GPS and messaging/internet. Mine was not a branded device so I imagine it should be fine.
That's about right.
hello
can i just clarify here then - if u soft reset, then u will not lose any files/pictures/programs/softwares etc in ur phone?
cheers
fifa84 said:
hello
can i just clarify here then - if u soft reset, then u will not lose any files/pictures/programs/softwares etc in ur phone?
cheers
Click to expand...
Click to collapse
A soft reset is the same as turning the phone off, then back on.
Dare1 said:
Soft reset:
Poke your stylus at the reset button.
Hard reset:
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Another way of doing it is hold the two buttons and poke your stylus at the reset button, then on your keyborad press r
Click to expand...
Click to collapse
Your methods are lies. They don't work.
poetryrocksalot said:
Your methods are lies. They don't work.
Click to expand...
Click to collapse
It works ! I've done it a couple of times now.
williyung said:
It works ! I've done it a couple of times now.
Click to expand...
Click to collapse
What am I doing wrong? Why doesn't it work?
poetryrocksalot said:
What am I doing wrong? Why doesn't it work?
Click to expand...
Click to collapse
You have to hold the 2 keys mentioned and the power button "all at the same time" then release the power button first. after that press R on your keboard, that should do the trick. tried it and it works
Keep the soft keys HELD DOWN until the color screen shows up.
laurence0609 said:
You have to hold the 2 keys mentioned and the power button "all at the same time" then release the power button first. after that press R on your keboard, that should do the trick. tried it and it works
Click to expand...
Click to collapse
Thanks for this specific method.
How do you know if its worked, the phone turned on straight away when i held down the left and right button and power, should it do that?
why do people reset their phones daily or just alot? wat does it do for u?
Soft Rest, Hard reset .. 1 finger
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
marekriedl said:
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
Click to expand...
Click to collapse
Doesn't work for me (Smaberg's Touch X 10.1)
The key thing people are doing wrong is holding down the power button and the two soft keys when hard resetting. make sure you let go of the power button straight away! (continue to hold the soft keys!)
marekriedl said:
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
Click to expand...
Click to collapse
100% work for me
thanks for wonderfull sharing