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HELP !!!! stuck on windows mobile screen

everything was going fine until i installed blackberry connect, after installation there was a atomatic reset and the phone stopped on the windows mobile screen.
what do i do?
i do have the Kaiser tweak and a few other cab files but nothing major
please help!!!

Hi,
Don't panic!
Just do a hard reset and restore the latest backup you made. You did backup your device right?
Cheers,
Cacti

i have done multiple hard resets(push the little button on the bottom) and never get past the green win mobile screen.
no i havent backed up the phone and really dont care about the stuff on it, i just want it to come back on.

By just pushing the button on the bottom with the stylus you're only doing a soft reset.
You need to hold down the two soft keys on the front of the phone while pressing the soft reset button in order to do a hard reset.

now we're gettin somewhere.
its obviously my first time and i need to know what the send key is
thanks

The send key is the green call button.

hiya, I had same problem, and I've try hard reset and anything else u can think of, there was no way out, I had to ring O2 to seek for help, but they told me blackburry its not going to work on O2 stella ( but I was on dutty's 7 touch rom) , so they replace my phone instead.

Need Help!!! How can I fix this?!?!?!

Hi I have an ATT Tilt I upgraded to ATT ROM from HTC site and intalled a couple of cab files derectly on the phone (HTC home, cube, etc) afte installing the kaiser music player i did the soft reset as it asked and now the phone is stuck in an infinite reset loop. How can I fix this?
I know the files are godo becaus eI had installed them previously but had to do a hard reset becasue of syncing problems.
THANKS!

i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps

lindsaydr said:
i think if you try Holding down the two soft keys, then use the stylus to press the reset button for a few seconds, then release the reset button while still holding in the soft keys. The warning message comes on then use the green send key to initiate the data wipe.
hope this helps
Click to expand...
Click to collapse
It worked!!!!! THANK YOU SOOOO MUCH. I thought my phone was dead!
I do have another question. If I doo a hard reset and clean off the ATT extra [email protected]* it will not sync with outlook. If I leave the ATT stuff on it does! Why Is this?!?!?!

Help please! Can't hard reset dead phone

I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?

omk298 said:
I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
Click to expand...
Click to collapse
thats because you are not properly pressing the two soft screens. Do you have big figures? if so you might be hitting the keys next to them accidently and the phone just soft resets when you put style in to hole.
Make sure you don't touch the other keys except the 2 soft keys together at same time and while keeping them depressed insert stylus and than keep this for a second and the restore will come up.
p.s. use chop sticks or something else or grow your nails a little lol so you can press the keys easily

Also make sure the USB cable is not plugged in as the phone will NOT hard reset if it is.

Thanks for the ideas guys, but still no luck. Fairly sure I was pressing the buttons right anyway, but I've tried with a couple of pens, and no USB cable in sight, and it's not done anything different. Any other suggestions?

Will the phone go into the bootloader (hold Camera button while soft reseting)? If so, then just flash a different ROM.

Thank you, that's sorted it!

Good to hear that worked. There have been some isolated reports on the site regarding certain OEM ROMs preventing the traditional hard reset from working. Look like you found one of them!

Need some help ASAP

I was getting ready to flash a new ROM on my Tilt. I thought I had read that you hold the phone key while powering on the phone to do this. When it came up SPL1.0.0liPof was running. Now I cannot power down the phone nor can I find the way to have SPL shut down and reboot.
What do I do???

do a softreset using your stylus and the little hole next to the USB port at the same time

Thanks much. I wanted to experience a hard reset before installing the ROM and ended up in SPL instead.

Well then you did something wrong
To Hard Reset Press and Hold the two Soft Keys "-" and then press your stylus into your Reset Hole.
To Get into Bootloader "SPL" Press in the Camera Button and put your stylus into the Reset Hole.

reset button doesn't work ???

hi,
my mda compact IV does not restart, it stuck on the green screen, nothing is possible
i've tried to hard reset it with volume down+center button + reset, but nothing happens,
is it possible that i broke my reset button; this because i've put an needle in the reset button, the needle went a little bit deeper, but nothing happens,
is there an other way to reset or start up the diamond ???
thanks already,

But only reset work ??
The reset button is in very bad position and is difficult press it

how to press
hi,
shall i press the reset button (on the bottom) with the stylus or with a needle,
or how long must i press it ?
thanks already,

I upload to you this guide for hard and soft reset in pdf file:
http://www.speedyshare.com/918458770.html

If your reset button is dead, you can try to do it like a smartphone.
Battery out
battery in
hold volume down and centre button
press power button for half a second and release it.
keep the rest pressed.
it should go to the hard reset procedure as if you'd used the soft reset button.

Have to say the hard reset for this phone is akward and cumbersome to say the least.

jongi said:
Have to say the hard reset for this phone is akward and cumbersome to say the least.
Click to expand...
Click to collapse
why? don't you have three hands?
something i learned from experience: try and hard reset without the back cover.
much easier to get to the "G spot" (that's how i call it)
to soft/hard reset i am using now software. somewhere in the forum there is a cab with a little app that gives you all the options: soft, hard reset, screen off and pda off.
i found it more and more already included in the new ROMs. so much more easier....
you can see it in swiftbl ROM thread: