Problem when receiving call - Touch Diamond, MDA Compact IV General

Hello all,
I have got the T-Mobile version of the diamond (MDA Compact IV).
Sometime when my phone received a call and I press the on screen answer button, the other person can hear me speak but I cannot hear them at all. There are also times when I call someone and they can hear me but I cant hear them.
I have checked the volume control and it is on max. The only way to resolved this I find is to reset the phone. At the moment I seem to be doing a soft reset every other day and it is getting a bit annoying.
Any help would be greatly appreciated.

did you upgrade to 1.93 rom ?

Yeah im having the same problem too! i thought it was a rom problem and so i upgraded it to 1.93...things were fine ytd...but today its back to the same old problem...really need help on this...

ROM Version: 1.37.110.3 WWE
i will check the htc page for an rom upgrade tonight...even tho iawgnix is still having the same problem.
kinna glad to know it arent just me having this issue, i thought my phone is broken

Does no one else have this problem??

iawgnix said:
Does no one else have this problem??
Click to expand...
Click to collapse
im havin same problem here!!!thought was rom problem but i flash to almost the rom found here still the problem exist.try to flash the radio also!!pls can anyone advise!!!really need help!!!last resort would be to send it to service center as it may be hardware issues

I have the same problem and send it to Eurotwice for repair. It's there for 10 days and more problems has been found over there. Suddenly the screen and buttons don't function anymore. Eurotwice is still testing and there is no solution yet for this problem.

I have the same problem.
I had to make 4 or 5 softresets a day.
Yesterday I used the new O2-Rom, now it´s fine.
I will check it now for some days. If the errors comes back, I will send it back to O2.

anyone send TD to service centre bcos of tis problem??wats their reply??

if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume

darkenergy said:
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
Click to expand...
Click to collapse
its not the vol control bro!im very sure cos i have been using pda for a few years to understand the basic of using one.i dun tink its even rom related cos as i have mention in my earlier post ihave flash and try all the rom i can find here and the problem still persist....btw im residing in singapore,so anyone from singapore having the same problem??would like to hear some feedback from u guys.thks a million!!!

Temp Fix to this issue.
I have found a temp fix for this problem. When this problem occur during a call, press the middle button (circle button) which activate the screen, then press the speaker icon and you will be able to hear the person on the line and be able to continue the conversation.
Bare in mind, the moment you switch off the speaker, you cant hear the other person again It is very annoying that you have to use speaker in order to get the phone working. But at least you can use your phone meanwhile..
I really hope someone could come up with a permanent fix to this problem.

Hi all,
I have the same problem.
Is there a solution for this problem with an update of the rom ? I have the last official update from HTC (which updates the radio, etc.).
I have this problem many times on a day. My solution by the momment is to do a soft-reset...
Is there any solution updating to other ROM ?
Thanks.

Hi,
I have the same problem too.

Exact same problem here.
Can somebody please help out! I Really do not want to send my HTC for repair.

I don't think you have a choice. I tried changing radios and roms still having the same problem. It sucks ball that this problem is happening on another set of my diamond. The 1st set got repaired and its been functioning well for the past 4 months or so..

Related

PROBLEM : Call drops after first ring?

Hi,
I'm having trouble with my Diamond. When a private number calls, it gets dropped after the first ring, before I get a change to get then phone even out of my pocket?
Its really frustrating... and its starting to do it on number, unbarred numbers?
Has anybody seen anything like this before? It doesn't happen all the time, but its getting pretty consistent!
I'm running SwiftBL 5.6 and Radio 100.05.25
Please help!
DG.
DanGlee said:
Hi,
I'm having trouble with my Diamond. When a private number calls, it gets dropped after the first ring, before I get a change to get then phone even out of my pocket?
Its really frustrating... and its starting to do it on number, unbarred numbers?
Has anybody seen anything like this before? It doesn't happen all the time, but its getting pretty consistent!
I'm running SwiftBL 5.6 and Radio 100.05.25
Please help!
DG.
Click to expand...
Click to collapse
yes, I'm experiencing the same thing too and I'm using the official 1.93 rom.
as far as I know, it doesn't only affect private call and the problem is very random.
What I notice is the phone will keep ringing until you press any button or the touchscreen to answer or mute the call and that's the time the phone will drop the call....hoping to find solution too....
I had the same problem with the HTC 1.93 ROM. Changing radios made no difference. Switched to Swift v5.6 and all is OK. BTW am in UK on Orange.
even with 1.37 rom, i'm also having the problem....wonder does anyone know what's the problem and solution....
I had this problem after I've tried to sort out the 3 sec delay problem... After a Hard Reset and not playing with the 3 sec delay problem everything is fine....
vibecatalin said:
I had this problem after I've tried to sort out the 3 sec delay problem... After a Hard Reset and not playing with the 3 sec delay problem everything is fine....
Click to expand...
Click to collapse
hmm....I didn't mess with that delay at all but still the problem is there...
Lay your phone on the table and try again.
Most comes with the problem in your pocket.
As soon as the phone rings the touchscreen is enabled and it drops the call because it thinks you pressed ignore.
This problem can be solved by s2u2.
I had the same problem and solved it with this program.
It blockes your touchscreen unless you slide it from left to right completely.
Grtzzzz
Yeah, thats exactly it I think... because its always in my pocket, but I have the HTC case, which by the time I've either take it out of my pocket or out of the case, the call has gone!
Does anybody have a link for that app s2u2.
I will try this... because I tried changing the ringer settings and all sorts, and nothing helped! All the iPhone and N95 guys are slagging me at work! Apart from that its by far the best phone in the office
Cheers for the help!
Will report back if I find that and app if it works!
DG
http://forum.xda-developers.com/showthread.php?t=412418
Grtzzz
baraata said:
Lay your phone on the table and try again.
Most comes with the problem in your pocket.
As soon as the phone rings the touchscreen is enabled and it drops the call because it thinks you pressed ignore.
This problem can be solved by s2u2.
I had the same problem and solved it with this program.
It blockes your touchscreen unless you slide it from left to right completely.
Grtzzzz
Click to expand...
Click to collapse
definitely not due to that problem. Numerous time, my phone was not in my pocket but on the desk already. A couple of time when the phone ring, I pick it up and press the answer button(touchscreen and hardware button) but it just drop the call....haizzzz
No one else has this problem?
I'm getting exactly the same problem (I'm using the official Vodafone 1.93 ROM)...really annoying!
I am getting this problem too... anybody have a solution? Whenever a private number comes in, when i click on the answer tab, the call will just disconnect... this is very fustrating...
I also get this issue, always with a private number and sometimes with a stored number. At first I thought it was becuase I was touching the screen when I first took the phone out of my pocket but like someone else said this also happens when its on a table.
Any help would be really appreciated!!
try this forum.xda-developers.com/archive/index.php/t-258109.html

diamond shuts off during phone call,it's only possible to soft reset

Hi everybody,
Today I experinced a very strange problem with my Diamond (for the second time):
During a phone call ,suddenly the diamond shuts off and the only possible thing to do was a soft reset.
The on/off hardware button did not work.!!
Did anybody experience such serious problem ?
Thanks in advance
P.S :ROM 1.93 (coocked) and Radio 1.00.25.08
yes me too..
my htc TOUCH diamond is all working ok EXCEPT IT resets itself during making and receiving calls, at least once a day
and then i have to wait for it to boot up again
it is really embarasing for me as the people who i talk to think i purpofefuly hang up on them
i dont know what is the problem, i have good reception, (t-mobile - Macedonia)
everything else with my diamond is working flawlessly
but this auto reset during calls at least once a day, and sometimes the inability to answer incoming calls no response from the touchscreen
can someone advise me if anyone of you run into this problem sometime?
i am afraid if it is hardware because theyt are not good service technicians over here, i am afraid to give it to them, cause they will return it scratched or something worse. no good experience with repair sevices here.
as for the firmware i have the standard updated firmware from the htc site of july 2008
please advise any software solution?
and help will be greatly appreciated
best regards..
Jap, had the same problem (check my problem thread http://forum.xda-developers.com/showthread.php?t=424648 ), amongst others. I had o2 return it to HTC. This was 10 days ago. I'm still waiting for my repaired phone. As soon as I get it back and an error report is submitted to me I will let you know what was wrong. The problem is pretty serious and I doubt that it's just a software problem.
I assume the best thing to do is to return the phone
it will not be a new phone, returned from service
i paid 500 euros brand new for this device 2 weeks ago
and it started resetting itself during calls the second day i bought it..

Strange audio issue

It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?

X1 freezes? or doesn't wake up.

Hey guys,
I'm facing a very weird problem. I'm somehow facing a very weird problem with my X1, when I install ROM's (to be precise: itje's and the energy rom).
The problem occurs quiet often. As you all might know, the display turns itself off if you don't use your X1. However, usually it is supposed to come back to life when you press the "Power"-button. However, mine doesn't react, thus meaning, I have to do a soft-reset in order to get it back to life.
Which is pretty annoying, since I'm missing all my phone calls, and neither do I receive SMS. I asked a friend of mine to phone me, and the calls goes through, however the X1 does not react as it is supposed to be.
Would be great if someone could help me out
BR
CJ
I posted the same problem yesterday
http://forum.xda-developers.com/showthread.php?t=544976
Can i ask you witch radio u are using. i think my problem came after i updated the radio but i'm not shure
I'm actually using the latest Korean one ... 1.16 I guess.

suddenly the call microphone is quiet

i hope my question is in the right place here.. if not, i'm really sorry.
I am a very frequent user of this forum and of custom roms.
I flash a new rom ever 2-4 days, and try to get the "best" solution.
few days ago i noticed that my callers don't understand me well anymore.
i tested it with another mobile phone and most time it's impossible to understand.
i hope anyone can help me.
wfg Axos
I have same problem..is there anyone who can help........plz
thanks
thank you to everyone who looked to this thread.
I have the same problem, I notice this after my bluetooth headset got disconnected. if it is connected it works ok, but not disconnected. Im thinking that it's something with the rom. dont remember which rom i got, but this is the second rom for me. The same both times, and it's 6.5 im using.
anyone got a clue what the problem is?
i fixed the problem today... after several attempts with reflash with no luck. i realized that the sound output was looped back somehow because when i pressed some dial keys the reception phone got the keys, but no sound.... strange, soo i also tried to play some music for my friend, and voila the microphone just turned on again.
I have no idea why or how i did, but now it works again, even with switching bluetooth headset on and off.
Hope the microhone stays this way.
only one day after i wrote this, the microphone died again :-( i have restored the phone to original rom, the same problem so to bad it must be an hardware error. I will send the phone to service. We will see if they can fix it. Good luck to you other guys.

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