X1 freezes? or doesn't wake up. - XPERIA X1 Q&A, Help & Troubleshooting

Hey guys,
I'm facing a very weird problem. I'm somehow facing a very weird problem with my X1, when I install ROM's (to be precise: itje's and the energy rom).
The problem occurs quiet often. As you all might know, the display turns itself off if you don't use your X1. However, usually it is supposed to come back to life when you press the "Power"-button. However, mine doesn't react, thus meaning, I have to do a soft-reset in order to get it back to life.
Which is pretty annoying, since I'm missing all my phone calls, and neither do I receive SMS. I asked a friend of mine to phone me, and the calls goes through, however the X1 does not react as it is supposed to be.
Would be great if someone could help me out
BR
CJ

I posted the same problem yesterday
http://forum.xda-developers.com/showthread.php?t=544976
Can i ask you witch radio u are using. i think my problem came after i updated the radio but i'm not shure

I'm actually using the latest Korean one ... 1.16 I guess.

Related

Really Anoying Problem!!! Phone Call Canceled -.-

Hi Guys!
(Sorry for my Bad English, but im German )
I have a really annoying Problem with my HTC TyTN II !!!
My Kaiser is always pluged to the Sync- or Charge-Cable on my Desk. It's also slided up, so i can see the Display all the time.
If there is a incomming Call and i'll slide down the Kaiser, the Call will be Canceled!!!
When i unplug it from the Charge- or Sync-Cable the Phone Call will also canceled!!
I've wrote a eMail to the HTC Support 4 weeks ago, but no answer till today...
Is there a Way to solve this issue?! Maybe a Registry Hack or something?!?
Thx alot!
Greetz,
infernalshade
with the slide problem that isnt a fault as far as im aware as it happens to me (I must admit that it is a bit annoying)
Uhm OK...
Then there is no way to fix it?
I just tried to reproduce these issues with my Tilt, and I could not.
When I slid open-and-up my Tilt and then called it, I was able to slide it closed and back to normal with my phone still ringing. I then repeated the steps with it plugged into USB, and still no problem.
Are you still running a stock (unmodified) ROM? I am running a cooked WM 6.1 ROM, and that could be the solution. I only have access to 1 Tilt, so I cannot test the symptoms with a WM6 ROM.
I have the Original ROM...and i think i don't want to cook my ROM...
Uhm...now i reproduced the Problem again and now it works
Strange!
But thx for help

Ring problem on Diamond

I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
same problem
i have the excact same problem as you, so someone please respond
same problem
me too, absolutely no ring even after reset !!!
probably a stupid question, but have you got the profile set to automatic?
if so, it will go to silent whenever there is an appointment in your calendar.
If not, then ignore me, it was just an idea...
The profile is set to normal. I forgot to mention this. I would not ask a stupid question like that. Thanks anyway.
i have the same problem. during the day, i must restart my divece, once or twice, because my ring disapear. the microphne too, i don t hear the other person that calls me.today i went to my mobile service provider and i changed my SIM, but the problem is sthe same. i have 1.93 ROM, not cooked, is the default one. when i bought my diamond, the problem exist, when i update for the first time with the previous of 1.93 ROM, the problem wasn t.my phone was work divine.now, with 1.93, the NOT RINGING is backpls hlp me.thnx
Why don't you try a hard reset I am sure the problem will go away....
try the original rom from the htc
try to put the original htc rom 1.93 wwe and it will be work
rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse
I have this problem but ONLY after listening to music over a bluetooth headset.
I know this maye sound silly, but when you test your phone to make sure it is going to ring, make sure the volume (buttons of side of the phone) is up full.
A few times I have been in 'normal' made, but the phone only vibrates - this is because I have somehow lowered the volume by pressing the side keys.
May save a a few blushes, you never know!
Help
Please guys, help us solve this problem. I dont know what to do anymore, and it is driving me crazy.
Thanks.
I noticed this behaviour on my Diamond last week. Not sure if it is related but I had similar problems on my old Trinity. When switching between vibrate/silent and normal sound profile Windows would not always register this correctly. Further investigation revealed the the system volume was being updated but the phone/ringer volume stayed at silent. Do you often switch between Silent and Normal?
Never got to the bottom of this on Trinity, although it did improve (happened less often) after I flashed WM6.1 over the original WM5. As there seams to be a silimar issue on Diamond I would guess that its either a WM6.1 problem or something to do with the way that HTC's profile switcher interacts with the OS.
Only thing I can suggest as that next time it happens you check the ringer volume either using the Sounds setting (Settings tab on TouchFlo) if its set to 0% then it may be the same thing.
rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.
I have the same problem. I'm on 1.37 ROM - I only noticed it recently. All other sounds play fine, and the speaker volume is correct and it's not on silent or vibrate.
Phone setting is Ring AND vibrate, but trying Ring only doesn't work either.
I'm disappointed with this phone performance though think it's the Touch Flo. I tried a 1.93 but they took out the transitions - no idea if the ring worked then or not - but it was no faster IMO.
For god's sake a phone which never rings is bloody ridiculous!
I wish I kept on the original Orange UK ROM verison....
I like the idea of a hard reset - but have zero confidence it will work. I do know it will take 30 minutes minimum to set up push mail, apps and all the other stuff again.....
I have a similar problem, posted it HERE
Sounds don't work (ring tones and MP3s), I can't hear my dialog partner and they can't hear me. It's very odd. Only switching off the phone helps. I'm very disappointed with the phone's performance.
This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.
captainsensible2002 said:
This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.
Click to expand...
Click to collapse
Thanks for the advice, but I must go on searching for other solutions; because I bought it in UK and I live in Brazil. That's my problem. It must have other solution.
Nothing to do with the volume
Blazeitup123 said:
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.
Click to expand...
Click to collapse
The ring is set Ring AND vibrate. The problem have nothing to do with witch volume the sound is set or the profile. And I rarely set the fone to vibrate only.
oh f**king great! I hadn't realised this was an issue and have not only unlocked my ROM but also flashed to a new ROM from the original!
Does anyone in the UK have an experience of returning a handset on Orange where this happened?
I can't find a UK Orange Diamond ROM anywhere but have flashed the OliNex Radio back to a stock HTC one......

Problem when receiving call

Hello all,
I have got the T-Mobile version of the diamond (MDA Compact IV).
Sometime when my phone received a call and I press the on screen answer button, the other person can hear me speak but I cannot hear them at all. There are also times when I call someone and they can hear me but I cant hear them.
I have checked the volume control and it is on max. The only way to resolved this I find is to reset the phone. At the moment I seem to be doing a soft reset every other day and it is getting a bit annoying.
Any help would be greatly appreciated.
did you upgrade to 1.93 rom ?
Yeah im having the same problem too! i thought it was a rom problem and so i upgraded it to 1.93...things were fine ytd...but today its back to the same old problem...really need help on this...
ROM Version: 1.37.110.3 WWE
i will check the htc page for an rom upgrade tonight...even tho iawgnix is still having the same problem.
kinna glad to know it arent just me having this issue, i thought my phone is broken
Does no one else have this problem??
iawgnix said:
Does no one else have this problem??
Click to expand...
Click to collapse
im havin same problem here!!!thought was rom problem but i flash to almost the rom found here still the problem exist.try to flash the radio also!!pls can anyone advise!!!really need help!!!last resort would be to send it to service center as it may be hardware issues
I have the same problem and send it to Eurotwice for repair. It's there for 10 days and more problems has been found over there. Suddenly the screen and buttons don't function anymore. Eurotwice is still testing and there is no solution yet for this problem.
I have the same problem.
I had to make 4 or 5 softresets a day.
Yesterday I used the new O2-Rom, now it´s fine.
I will check it now for some days. If the errors comes back, I will send it back to O2.
anyone send TD to service centre bcos of tis problem??wats their reply??
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
darkenergy said:
if you turn down the ring volume it also switches off the system sound ( very annoying!)
when in a call try turn up the volume
Click to expand...
Click to collapse
its not the vol control bro!im very sure cos i have been using pda for a few years to understand the basic of using one.i dun tink its even rom related cos as i have mention in my earlier post ihave flash and try all the rom i can find here and the problem still persist....btw im residing in singapore,so anyone from singapore having the same problem??would like to hear some feedback from u guys.thks a million!!!
Temp Fix to this issue.
I have found a temp fix for this problem. When this problem occur during a call, press the middle button (circle button) which activate the screen, then press the speaker icon and you will be able to hear the person on the line and be able to continue the conversation.
Bare in mind, the moment you switch off the speaker, you cant hear the other person again It is very annoying that you have to use speaker in order to get the phone working. But at least you can use your phone meanwhile..
I really hope someone could come up with a permanent fix to this problem.
Hi all,
I have the same problem.
Is there a solution for this problem with an update of the rom ? I have the last official update from HTC (which updates the radio, etc.).
I have this problem many times on a day. My solution by the momment is to do a soft-reset...
Is there any solution updating to other ROM ?
Thanks.
Hi,
I have the same problem too.
Exact same problem here.
Can somebody please help out! I Really do not want to send my HTC for repair.
I don't think you have a choice. I tried changing radios and roms still having the same problem. It sucks ball that this problem is happening on another set of my diamond. The 1st set got repaired and its been functioning well for the past 4 months or so..

Backlight turns on!! Tilt WM6.1

I have an AT&T tilt and I just upgraded it to the WM6.1 ROM from the HTC webpage and since then I have noticed that when I turn of the screen, all of a sudden it just lights up for a sec and turns off again, without any reason, is there a way to fix this, do i have to flash it again? what do I have to do?
i have the same issue, seems like after i flashed it happened.. any ideas?
one cool feature is that when it flickers, if u press the screen constantly, it flickers.. like a strobe light.. lol
I have the same problem. It's annoying because I think I'm getting a text or call. and usually I don't receive texts, i have to see it light up then press the mail button to see if I have a new text. ARGH.
My Tilt does the same thing. It's a whiteish-gay light. It'll come on for short bursts or I'll notice it on in the middle of the night, and who knows how long it's on until I notice it.
I had upgraded to WM6.1 a while back, and didn't have any issues, but had to hard reset my Tilt and it has been doing it since.
It doesn't do it all the time, either. Weird.
Mine Does The Same Thing
I hope there is a fix some time for this ..
I'm glad i am not the only one, but havent found a fix yet
I seem to remember there being an issue with screen flicker when the Tilt first came out, I think it was related to having Telnav selected in the today screen items tab. Try removing the checks one item at a time from the items tab, I doubt it will be as simple as a software conflict but it could be worth trying.
I had an issue with SPB Pocket Plus on my today screen, once I moved it in to a tab on SPB Shell the issue disappeared.
Fixxed?
I dont know if it just stopped doing it, I am not paying attention anymore or if one of the many things I did finally worked, but the truth is i havent seen it do it again, Thanks to everybody
It been happening on my Tilt since I got it last month.
This is happening on my tilt too... only after upgrading to 6.1. Glad to see it is not just me, but very concerning that this is a problem directly in the 6.1 TILT rom.
Bump........
Any body have any luck on this? I continue to have this problem.
Adding my voice and another symptom
is anyone else having this problem:
1. lock the tilt by tapping 'device unlocked'
2. tap the power button.
3. the backlight comes on, no picture but instead of flashing it stays on draining the battery
4. tap the power button to turn the tilt back on
5. tap the power button to turn tilt back off again
6. tilt stays off.
the issue did not change with the backlight hotfix.
Maybe try another ROM
Finally, i found others with this stupid glitch
I thought it was a hardware error, so i had AT&T send me a warranty/replacement, and guess what... comes out of the box and STILL DOES IT! Has anyone with this problem tried installing a DIFFERENT ROM, like one from the XDA forums? I'm about to try that, because i am fed up with this. I will report if it works. ARG!
Sorry for the ranting. but in a way, i'm relieved. that there are others with this problem
... It might pay to just go back to Windows Mobile 6.0.....
-=ZYXTIA=-
Different ROM fixed problem, but just had more problems after. Sorry guys.
Me Too...
I am glad that I have found other people with the same issue as me. I thought it was just my phone, as I do a lot of backups and restores after I do something stupid with my phone and I also use a lot of beta/unstable software, and figured it was caused by these. However, it only happened after I upgraded to 6.1 stock ROM. Maybe somebody can figure out exactly why this happens, and then we can come up with a fix. I am just happy that I'm no longer alone with this issue
-Dave
I'm very pleased to know that it isn't just me experiencing this stupid backlight issue.
It started happening the second I upgraded to WM6.1
Funny thing is, it only happens to me if I Lock the phone (keys) and turn off the screen. If I just turn off the screen without locking, the backlight stays off.
It would be really great if someone could come up with a fix for this that doesnt require me to reflash my phone with some cooked up rom
has anyone tried this hotfix?
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=269
i'm experiencing the same problem, will try it and post back as soon as i can
edit: didn't work. got some error about it couldnt remove the old customization tool or something like that
Running the AT&T 6.1 ROM and silly thing turns on by itself at 12 midnight. No connection to anything as I leave it in Flight Mode. Only goes off after I hit the Power Button. Drains the battery down to about half by the time I leave for work at 7AM.
Really is annoying!
Possible Solution
If you are still under warranty, call up AT&T warranty replacement (Customer service is 1-800-331-0500, and just ask for warranty department), and tell them you have this problem. TELL THEM YOU THINK IT IS A HARDWARE ISSUE, and they will send you a replacement, refurbished Tilt. The next one will also have WM6.1 on it, and do the same thing. HOWEVER, it is AT&T policy that after two replacements, instead of getting another one the third time, they give you a refurb of a DIFFERENT MODEL. That is how i got the AT&T FUZE (a.k.a. the HTC Touch Pro, a.k.a the "Raphael"). It doesn't have that problem. But otherwise, i have no other suggestions. i'm just sick of having AT&T screw up the phone's software, and then try to pass it off as quality.
Mine comes on exactly at midnight!
Annoying as hell...and the light from it wakes me up from across the room.
Mack

Strange audio issue

It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?

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