:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
I am running HTC TyTN II, Windows Vista Business and WMDC 6 (and alternatively 6.1). I cannot complete sync with Outlook 2007. Always get locked on at Calendar sync. Anyone with same problem, or solution. I have tried numerous suggestions and posts relating to synch issues; none worked. tks,
Same problem, on both Vista Home Premium and Active Sync 4.5 on Win XP SP2 ("Attention Required" error). I think there are some other threads relating to this. It's really annoying!
i thought if you had vista you couldnt use activesync. you need windows media center or something like that
in my case I am using WMDC6. and also used WMDC6.1
Problem is the same in both cases.
neva dinova said:
i thought if you had vista you couldnt use activesync. you need windows media center or something like that
Click to expand...
Click to collapse
Read it again ' on both Vista Home Premium and Active Sync 4.5 on Win XP SP2 '
I had the same issue too on XP . Installed Outlook 2003 all is well
is this an HTC issue only?
My guess a Microsoft Outlook 2007 issue
I'm syncing Calendar, Contacts and Tasks between Outlook 2007 and my Tilt using LapLink PDASync. PDASync lets me sync my 'personal folders'. By default, WMDC only lets you sync your exchange folders, which I don't want to do.
I am using Vista Ultimate & Outlook 2007. I sync my Tilt (stock Rom) via Windows Sync Center (part of Windows Mobile Device Center) and have no problems of any kind.
Ive been getting sync errors for about 2 weeks now using outlook 2007 and WMDC 6.1 It used to be fine then suddenly stopped working, yet my qtek 9000 and my MDA Vario both sync fine, both have wm6 roms. so it must be a kaiser bug
I have Vista Business and Outlook 2007. The only time my sync fails is when I have Outlook open. If it is closed, there is no problem.
I was having problems with WMDC 6.1 after upgrading it from WMDC 6.0.
I've been having more luck after removing it and re-installing though. I think I remember some sites saying that there is an option to doing with enabling scripts for personal folders, which could be blocking the connection between activesync/WMDC.
I'm on Vista, WMDC 6.1 and Outlook 2007 (not the full office suite).
Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?
met3ora said:
Hi, this might not belong in this forum but hopefully my question can be answered quickly.
I have all my contacts in Outlook 2003, and ActiveSync is set up to sync contacts, but when my Tilt and computer sync, the contacts from my outlook don't go onto my Tilt. Conversely, I made a contact on my Tilt and synced, and I could not find it in my Outlook.
How do I get the contacts from my Outlook 2003 onto my Tilt?
Click to expand...
Click to collapse
If you are having problems with Outlook sync, I would suggest this if no-one else comes up with an alternative.
Make sure you have the latest A-sync (4.5xxx) installed.
Back up your phone with SPB or something similar if you can.
Delete the Activesync association in 'Activesync' on your device and then go through the process of setting it up again when you connect to your PC/laptop.
Once this is done, select 'Replace all data on device...' which will give a CLEAN sync and will put all data from your PC/laptop back on your device.
I tried that, and it didn't seem to work. The phone sync's fine, but nothing goes onto the phone. Thanks for the suggestion, though.
OK, one last thought.. If you have tried this before, your PC may be holding the association name.
Before you connect the phone, Open Activesync on the PC, go to 'File' 'Delete Mobile device' and remove all references...
May work?
I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.
met3ora said:
I tried both.
I flashed to the HTC rom from the Tilt rom. Looks like I'll be flashing back to Tilt to see if that's the problem.
Click to expand...
Click to collapse
Really wierd?? you cant sync at all??
It SAYS it's all synced, but the contacts are not on my phone.
edit: Looks like it wasn't the rom's fault. The Tilt rom also won't sync my contacts.
same problem with AS
same here
since i upgrade my xda iis to pdaviet wm6. i just select the contact to be synchronize. in AS its show syncronize 150 contact, when i put my device on the cradle.
but when its done. nothing seem to be copied
i try to add 1 contact manualy in my device and sync, it copied to outlook. so the opposite, when i add contact in my outlook, it copied to my device contact. but not the rest ...
i havent try with other rom nor other ver outlook
i use winXP SP2 with ms outlook 2007. my xda on pdaviet 5.80.02 WWE, ROM date 12/06/07
any sugest would be helpful
regards
I had the same problem with activesync saying it had copied over over contacts but nothing appeared (using outlook 2007 by the way).
So i plugged it into another laptop that had outlook 2007 installed and it synced no problem over activesync
So i guessed that there was some sort of courruption or error on my main desktop pc.
Fixed the whole problem by installing the latest office service pack.
Syncs perfectly now
sync problem with tilt
I had a problem sync'ing the tilt- xp/pro and office 07
I finally found out there were other versions of office on the machine, and apparently it didnt know where to point to outlook.
Uninstalled previous versions of office, cleaned the registry, and like magic, it worked fine.
Many hours spent finding this out. Had help from Mr. Bean.
I hope this helps.
Greg
help
If I do this will I lose all the contact on my phone? Sim?
also what file is this: Activesync association......which file do I delete?
for some reason since yesterday i couldnt sync with my laptop running vista anymore...it connects..and under wmdc it says connected but when it trys to sync the sync center just says sync failed...i've searched around and played around with the settings..such as unchecking the usb to PC box..the enable advanced network...i've tried deleting and re-creating a new partnership and it still wouldnt sync..now my phone has no contacts appointments in the calender but its all on my laptop...
edit: i am able to send files back and forth and use the file explorer...just cant get it to sync
any other settings i should look at?
i've read another thread that looked into the wifi which i did and had no success..
any other ideas?
edit: i'm playing around with what to sync..and its for some reason contaccts and calender it wont sync...if i uncheck those and just check lets say...mobile favs under wmdc...it'll sync no problem...i wonder whats causing this?
edit:still playing around with no advance..but for some reason if i just go to the calender or contact on the phone it freezes...maybe that has to do with it not syncing..because mobile favs n notes are syncing
Same here
I am having a similar problem. As far as I can tell mine sync's but I still get an error at the end. Not sure what isn't syncing.
I have the same problem but only with Contacts. Calendar and tasks sync normally. I'm using an original ROM WM6.0 in a Kaiser. and ActiveSync 4.5 with Outlook XP in a Windows XP SP3 machine (Works fine in my other computer with the same configuration). Do you know about a possible cause?
Not much help but I think I remember seeing threads somewhere that talked about sync problems due to corrupt calender/contacts files either on the pc or the device. Also I think it's temperamental about where your contacts etc are stored.