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My first full day using the phone. Hadnt had an issue until this evening. For some reason i can not make a call. Im in an area that only gets edge, but it shows i have three bars. When i try to make a call it never rings or says connected, it simply ended after about 7 seconds or so. I can however browse the internet or watch my slingbox on the phone so it seems my connection is good. I tried a hard reset, but issue remains. If i try to make a call it will go through maybe once out of every 20 attempts.
I saw a few similar threads, but nothing like this. Anyone have any thoughts?
apparently there is a huge outage in the NYC metro area with cingular. So, thankfully its not the phone. way to go cingular!
im having a similar problem on fido in Vancouver, tho i dont think its as bad as yours. intermittent phone use at best.
I am having the same problem as well. It just says dialing but no tone. I remove the battery and it works again. But a day later and then it starts to act up again.
I was advised to update my sim card since its 3 years old now.
I am with Fido in Montreal Quebec Canada.
I'd been using my Tilt when it succumbed to the RLoD. I went through the warranty exchange process, and received my new (refurbished) Tilt.
Inserted my SIM, booted the thing up. It was weird - I live in a place where I get 4 bars and full 3G, at least on my old Tilt. This thing was connecting, disconnecting, and everything in between. The antenna icon either has 4 bars, an exclamation mark, or three moving dots beneath it at any given time. I was able to catch one quick call from someone, but everything was rather dodgy. I didn't even bother to try the data connection.
Must be a radio problem, right? It had 1.27.12.11 preloaded. So I flashed HardSPL, flashed radio 1.27.12.17, flashed Dutty's DualTouch V3 Final. Hard-resetted and went through setup. The connection problem was worse! Couldn't make calls, couldn't receive calls, couldn't send text messages (still haven't tried data).
Upped to radio 1.27.12.32, but the service is still spotty.
I doubt this is the problem, but do I need to call AT&T and "reregister" my new handset's IMEI number? What else could it be? Did I just get burned by the same reason this handset was probably refurbed in the first place?
Any advice would be great before I spend all the time restoring this thing to factory specs and then spending another hour and $12 to get yet another Tilt ASAP.
Thanks...
PS - Just tried data. This thing can't even connect long enough to get the weather in the HTC Home Plugin.
try this, I havent read it, but maybe you will find there a solution(if its not a hardware problem).
http://forum.xda-developers.com/showthread.php?t=349375
Mikulec said:
try this, I havent read it, but maybe you will find there a solution(if its not a hardware problem).
http://forum.xda-developers.com/showthread.php?t=349375
Click to expand...
Click to collapse
Thanks - that's the first place I looked.
My phone showed 4 bars when I woke up this morning, so I called my voicemail. The call IMMEDIATELY ended, and the four bars were replaced by an exclamation mark.
I'm going to restore it to factory condition and most likely return it... this phone is messed up.
So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Sure
Welcome to AT&T.
I left verizon (due to their crippled hardware). I get virtually no signal in various parts of L.A. including my home. You place a call, their signal goes to zero, your call ends.
At least that's my 0:00 story.
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Subversive Asset 2.0 said:
I would like to reply to this...because I've been having this problem with AT&T consistently since I've come back to school (I go to school at Texas A&M in College Station)
I guess I could copy and paste a lot of stuff about it, because I've done a lot of posting about it on AT&T's forums...but I'm too lazy so I'll just put the link.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=76225&jump=true
My problem, however, is that when I have this condition, I cannot make OR receive calls (received calls go to voicemail, and although I see that I have a missed call or a voicemail message...I can't call the voicemail or I get Call Ended 00:00)
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
I hope my topic on AT&T's forums has some helpful information
Click to expand...
Click to collapse
It sounds like the information on your SIM card could use an update.
Call AT&T and ask them to send an OTA to your SIM. If you don't have a current IRDB, your phone may not be picking up the correct tower or signal in your area.
I am not actually using it with AT&T... I use it with Telcel, a Mexican Cell Phone Network Service Provider, because it is where I live =).
Anyway, got it to work after a while. I went to Settings (Personal tab) > Phone > Services
I updated the data there; I also "re-found" my network in the network tab, but I'm pretty sure the first procedure got it going.
Tanks for your time.
When my phone was working, I tried to call AT&T locally, but they didn't know what was going on and didn't find anything wrong with the "network"
Subversive Asset 2.0 said:
What I found was that whenever I'd call, the icon in the upper right hand corner (the one with the signal bars) would change from having bars and the phone icon to having bars and the 3g icon...it looks as if the phone TRIED to start dialing as a phone call, but changed to data, which knocked out the call.
If I connected to the internet, then I would get the H sign (so I know that 3g works). If I try to call with the H symbol, then the call connects every time.
If I use bandswitch, then I can eliminate the problem by FORCING the phone to go into 3g (UMTS) mode OR by FORCING the phone to go into Edge (GPRS) mode...the problem only exists when the phone is in auto mode (on bandswitch) or if bandswitch isn't installed. My problem is that bandswitch isn't a free program...so I only have a few more days of the trial before it expires.
Click to expand...
Click to collapse
Under phone settings, there is a tab titled "band" (assuming you have it set to be shown, i think kaiser tweak/ reg editing can expose it) that you can switch between gsm and wcdma (G/E or 3g/H). I had that same problem when i first got my phone. i changed out sim cards a time or 2 and finally got everything working when i manually set the radio to one or the other. I've updated the radio a few times since then, but i still keep the switching manual, in an attempt to conserve battery power (I only need 3g/H when i'm online).
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Subversive Asset 2.0 said:
The problem with that is that AT&T branded Tilts never have this tab "band" and kaiser tweak doesn't expose it (I don't know what specific registry edit would expose it)...so I can't just switch between gsm, umts, etc.,
** Of course, I didn't check for an updated version of kaisertweak. One of the topics says it hasn't been updated in a while even though it has?
Yes, even WITH the latest version of kaisertweak and the latest version of the XML, turning on band (and then softreseted to make the options stick) does not make a "band" tab
Click to expand...
Click to collapse
curious, did you run the decert cab to allow unsigned code to run on your phone? could that be stopping changes from occuring?
heh, time to jump into the 'VOID' then? hardspl it and join the ranks of those who haven't bricked their phones yet! I guess i was lucky to have the band tab on the htc version.
I'm not sure how I would even know if I've run the decert cab or not?
Even though I guess this is the namesake of the site, I wouldn't want to change my ROM even though the AT&T ROM is doubtlessly inefficient as (insert inefficient thing here). To me, unless I know why the problem is happening, then attempting any solution seems counterintuitive (like giving the man the fish instead of teaching him).
So AT&T suggested just randomly sending a new SIM card (yet I know from other people's experiences that that doesn't necessarily end the problem) and AT&T has suggested to others that they get a new device (which has also not necessarily ended the problem.) These are just as shallow solutions until I know why the problem exists in the first place.
Jimmyy said:
So I fanally got my Kaiser yesterday And It kicks @$$ XD
I live in Mexico, So it is an unlocked unit, and it recognized my local cel network as soon as I turned it on with the local carrier's sim (telcel).
One problem though: I can receive calls, but not make them... after dialing, I get the call dropped about 5 seconds later without tone that says "Call Ended" with time 00:00.
Anyway to fix this =(
I've tried the search and nothing popped out. Thanks! =)
- Jim
Click to expand...
Click to collapse
Hey Jim,
I wonder how no one has pointed it out till now, but MAYBE it could be a problem with the Radio rom in ur phone.
Have u tried upgrading to a different RADIO? do u know which version it is?
The following radios have been doing great with ppl around here...
1.27.12.17
1.27.12.32
You can download them from here:
http://forum.xda-developers.com/showthread.php?t=349375
Try flashing one of the above mentioned and see if that solves ur problem!
hope this helps!
I guess you were addressing Jim, but I think I simply need to know if 1.27.12.11 for Radio is a known faulty radio (because that's the radio *I* have...so if other people know it to be faulty, then that's great for research)...and why? If so, then that would be the reason why it doesn't work (which is what I'm looking for) and then I'd be willing to switch easily.
But not before then.
Checking the radios topic, it seems as if no one reports a problem with 1.27.12.11
so...I don't know if switching is going to fix anything
I'm putting my problem on hold...it seems like it can transition better now and call out or receive calls better.
I've had the same problem with Telcel until I upgraded my SIM card to a 4.0.
The replacement costs $110 pesos (about $10 USD) and it's a quick and painless procedure!
Note: I still get the occasional call drop, but it improved things dramatically.
Try it out!
Cheers from Tijuana!
Rayan
my friend, I have the same radio 1.27.12.11
and the same problem.
I just found this topic searching why my phone do not work at 80% of the time, the mobile provider here in argentina recently told me "your phone have a problem" so I'm in crisis.
Let'see what happen updating the rom / radio / etc !!!
Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada
same also with hd7 in tmo usa
same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem
No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App
Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
Click to expand...
Click to collapse
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Click to expand...
Click to collapse
Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.
I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
Click to expand...
Click to collapse
did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.
I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.
Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC
I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.
i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)
I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.
Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
Click to expand...
Click to collapse
yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo
It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.
Ok everyone figured I'd come here to where the experts live. Haven't been here in awhile.
Recently my S8, wifes S8, and our sons S8+ all have the same issues.
The first issue is texts get stuck "sending". This happens with WiFi on or off, with wifi calling on or off, and I even tried changing off LTE to just 4G/3G/2G and even 2g in settings to see if that would help. I'm on the latest firmware from TMO ending in QEF, well we all are.
The other one is apps like FB and others aren't alerting but they will show the number of alerts even after they've been checked. I've reinstalled these apps and the problem persists, and then I can reboot my phone or wifes phone and all the alerts start working again for awhile and then die eventually.
The texting issue though persists and is random when it will hang and when it doesn't.
According to TMO rep at the store it's a bug in the firmware with bixpy that was pushed out, but I frankly don't buy it and figured I'd hit the guru's up here and see if you guys have any thoughts.
Thanks in advance guys and gals....
I too have had the random "texts get stuck sending" issue. I haven't had it in a while though (now that I've said that I'm sure I will).
I unfortunately don't have any suggestions.
I ended up using googles version of messages due to this. Only on stock text app do i have any problems anymore. I also noticed on the stock app that my phone would say "sending" when the other side would actually get it, but it was at random.
You don't have a cellspot repeater or router do you? Last time I had it, my device was hung and needed reboots. Just a thought.
Thanks for the feedback, yes I have a cell spot, but I also have the issue other areas of town too with no real specific place thatbit always happens.
I'm going to reverse back from the qef firmware and see if that resolves things. This has been so annoying, and it just started about two weeks ago.
Thanks again everyone.
I have had the same issue with sending texts too. I have been using the stock messenger app. I may just switch to textra.
Same issue here. A temporary fix, try turning on airplane mode and off. Works for me a times
Also happening to me on the XAA firmware (have unlocked NA variant) with the stock messaging and Google messages.
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
rabilancia said:
So I'll ask the question begging to be asked (at least by me): How does one disable this messaging app and use "stock messaging" app?
Thanks in advance....
Click to expand...
Click to collapse
Just get a app disabler for Samsung from play store like BK Disabler.
If I were you, just download Android Messages. It's simple and fast.
However, I do not recommend disabling stock messaging, unless you don't like getting EAS (Amber/Weather/Presidential Alert)
Having the exact same issues and it's driving me crazy because I really like this phone. I don't get notifications for any of my apps but when I open them I can see the new messages. A reset seems to fix the problem but it only lasts about an hour before it starts doing the same thing. I've tried using different messaging apps but the same thing. And the fact that I don't get notifications for other apps it can't just be a text messaging issue right?
Happened to me for almost 2 months but haven't had an issue in about a week. Called t mobile, they created a ticket and said they'll be working on it. Few days after speaking to them, problem went away.
This has been happening intermitantly for me as well. It's been bad the past three days. I'm currently in coversations with T-mo's engineering team and they seem to be coming up with a bunch of dead ends. It's not a location based thing as it's been happening over a 20 mile radius in the past few days for me. Other people on T-mo network that I'm freinds with or I work with aren't having any problems. I'm wondering if just a fresh SIM card could solve it?
I have data connection although it seems a little sluggish compared to when I originally got the phone. Similar to OP I've tried all the "G's" modes, with wifi calling on, with it off, with cellular network preffered with wifi calling on and off. With Textra, with stock messaging app. I've factory reset to no avail. I've pulled and re-inserted the SIM card to no avail. This is incredibly frustrating for a flagship phone on a network where I've had no previous issues.
UPDATE: T-Mobile sent me a new SIM card and that seems to have cleared up the issues. Not sure if it just hapened to coincide with T-Mo tower fixes or anything else like that in my area but I'm back to normal operation. Anybody else experiencing this I recommend you push customer service to send you a new sim.
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
balthuszar said:
my husband and i are having a strange issue where we can message pictures and video clips to other people that don't have the s8, or aren't on tmobile and they'll send and receive just fine, but when we try to send to each other, the first attempt to send fails, but the second attempt goes through?
Click to expand...
Click to collapse
i had same problem one of you is not using stock message app, if you check it ull find pictures all there i think its new messages plus thing