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Hi,
I need to start by saying I'm not at all good with technology. I'm old. I got this device to shave 10 years off my age and start texting. I've searched this forum for an answer to my question but can't find it. The AT&T support folks are totally hopeless, and the HTC support folks wouldn't help me because I am having a Blackberry Connect issue. RIM won't help me because AT&T doesn't have a support contract with them! So....help please!!
Problem #1:
I got my AT&T Tilt and set up IMAP for my gmail account. It showed up on my "today" screen and worked beautifully. Then I set up my Blackberry enterprise account so that I could receive work email- it also showed up on my "today" screen. Set up worked. HOWEVER....now ALL of my email, including my personal Gmail, is going into my Blackberry folder. Of course I do not want to mingle personal and work email, but can't seem to fix the problem. Any suggestions?
Problem #2:
Also, Blackberry Connect forces one to set a password, and now when my phone goes to sleep for 30 seconds and I wake it up, instead of seeing the "today" screen I am being forced to enter a password. Is there a way around this?
Lastly, if I am set up to receive work email, does that mean that work can see my personal emails (assuming I get problem #1 solved) and text messages? If so, I'm going back to carrying around my work issued Blackberry and this personal device for everything else.
Many, many, many thanks in advance for helping this old dog learn new tricks!
AT&T's data group should be able to help you out. They support both the Tilt and Blackberry Connect. Keep complaining until they move you to a higher tier support.
I think your first problem may be becasue you have your BIS (blackberry internet service) setup to take your gmail account into your blackberry. Go to http://www.mycingular.blackberry.com/ log on and delete your gmail account if it is shown there.
Second problem is more difficult so you might want to try on www.blackberryforums.com. In my case, the blackberry it policy (set by corporate) requires the password and the timeout period. If that isn't the case with your company, you can disable the password or change the timeout. I'm not sure how to do it with Blackberry Connect software through. You can also look on the Tilt to see if that is requiring the password. Go to Start, Settings, Personal tab, click on Lock.
Last issue, if your email comes through the blackberry enterprise server, the company can see it, text, email, im. If it is on your Tilt's mail applicatoin, they can't see it. That is my understanding and you may want to check elsewhere.
Regards-Michael G.
Hi Guys!
I've search the forums to find the best solution there is for Push Email, but I haven't been able to find much. I do not have an exchange server myself, so I'm looking for a service or something of that sort.
I signed up for MobiPush, and it works great, but the only issue I have is that my ActiveSync always stays on, and keeps my GPRS connection active 24/7. Is that how it should be? Isn't that a battery drain, is there a better way to do it?
Thanks! and apologies if someone has asked this before!
Go for/to: www.mail2web.com
Free service! Very good and stable.
If you want a connection in MS Outlook you have to pay but its worth the money in my opion.
Succes!
Thanks I'll check it out.
When you check via ActiveSync, does your GPRS connection always stay active?
No. But is is a opion in KaiserTweak to keep connection alive. Is a hit for your battery!
Yeah..I don't want it to stay alive..i think its pointless for it to stay alive all the time!
My KaiserTweak is set at 1 Min for disconnection, but it doesnt really disconnect the connection!
jatin.ahuja said:
Yeah..I don't want it to stay alive..i think its pointless for it to stay alive all the time!
Click to expand...
Click to collapse
If you find it pointless to stay alive all the time, why you wanna have pushmail then?
well..i do want push email...because of work..but I was hoping there would be a way it would disconnect the GPRS and then reconnect it when there was a new mail..hehe somehow!
jatin.ahuja said:
well..i do want push email...because of work..but I was hoping there would be a way it would disconnect the GPRS and then reconnect it when there was a new mail..hehe somehow!
Click to expand...
Click to collapse
There is a way - an SMS can be sent to tell you that there is a new message.
I use push email (www.exchangemymail.com - not the cheapest, but it does have postini filtering...) and find that battery life is OK, but I typically charge mine in my car an hour in the morning and an hour in the evening, that's all I need and I have 3G on all day.
jatin.ahuja said:
well..i do want push email...because of work..but I was hoping there would be a way it would disconnect the GPRS and then reconnect it when there was a new mail..hehe somehow!
Click to expand...
Click to collapse
Microsoft offers push email through their Live Services. I have a @live.com account and get push email,but again,it seems activesync is always connected and Kaiser tweaks will not help. And the battery takes a big hit. Also, you better have an unlimited data plan or your wallet will take a big hit too.
Read this article (about half way down)[1] It explains how the mobile Phone sync with the exchange server. In essence a http connection is kept open at all times. It used to be (in 5.0/exchange 2003 times) that the connection with the mobile was an SMS sent from the server. That means that every email cost you 1 SMS. Depending on your plan that can be very expensive)
It goes through this cycle:
1.) mobile http request to exchange server with timeout info
2.) exchange server checks for new mail
----> no new mail: server waits until timeout then send an empty reply. The mobile then starts anew at 1.)
----> mail arrives before timeout: server sends the the reply immediately with information which folders to sync. After syncing the whole process starts at 1.) again
Short answer: Yes your GRPS connection will have to be always on BUT if there is no mail there is only a minimal amount of data used. Also using a 6.1 rom helps a lot with battery life (at least in my experience).
[1] http://www.geekzone.co.nz/content.asp?contentid=4638
waht about mobipush!? ist free an it works!
I use SEVEN mail. It's the actual product behind cingular's ExpressMail, but you can get a newer version by joining the beta (neverending, it seems) for Seven at http://preview.seven.com
I too use the Seven product. It ROCKS!!!
Seven makes my phone sluggish
gai-jin said:
I use SEVEN mail. It's the actual product behind cingular's ExpressMail, but you can get a newer version by joining the beta (neverending, it seems) for Seven at http://preview.seven.com
Click to expand...
Click to collapse
Thank you all for the response! and sorry for the delay!
I installed Seven and I feel its a lot better than MobiPush, but I feel like when I click the Messages tab on my phone (from HTC Home), it takes forever to open it up!
Do you guys feel that too?
For some a better puch mail soultion
If you have gmail or any other email account that allows you to set it to automatically forward email. And if you have unlimited text messaging on your phone plan then the solution I use might be useful for those who want a push email function.
There is a small program called QoreFunctions Pusheffect. Its for WM devices and this is part of the solution. You can find this online to purchase
In general here is how it works. Your cell service provider offers you a email address that takes emails in but delivers them as text messages on your phone.
1. In your normal email provider set it to forward every email you get to the email address that your phone provider delivers emails as text messages.
2. Install and configure Push effect according to the instructions they offer and your done.
Here's what happens. Email hits your regular email account. That forwards email to your cell phone text message account. A text message arrives on your phone. Push effect reads the text message and can tell it came because there is email waiting in your regular email account. It then triggers your mobile email to connect and pick up your email from your regular account.
This all happens in just a few seconds after the mail hits your regular email account.
The benefits are it works with Lot's of email services and does not require exchange in any way. It also is not polling your email account so no extra drain on your battery
I love it and it works great!!!
www.emoze.com
nouf' said!
jatin.ahuja said:
but I feel like when I click the Messages tab on my phone (from HTC Home), it takes forever to open it up!
Do you guys feel that too?
Click to expand...
Click to collapse
That has nothing to do with push mail. That's just a bug or something in HTC Home. Try clicking the Messaging icon in Programs or mapping a hardware button to it. You will see how fast the messaging application comes up. But for some reason when you try and invoke messaging from that icon in HTC Home it takes several seconds. I don't know why.
http://forum.xda-developers.com/showthread.php?t=379440
the same sms technique was developed by a fellow xda developer and offered for free! try it, it works great. best to have unlimted text and data though if you go this route. also means you dont need to have your data connection on all the time, save battery!
set up kaiser tweaks so your data connection disconnect after every xx minutes. set your email to forward new mail to your SMS address. when you get the notification of new mail on your device, it launches poutlook and checks your mail. then after xx minutes your connection turns off. works great! connection only when new mail comes in.
in the program there is a simple config you have to set up so the program knows which sms notification to trigger poutlook so it doesnt open outlook on all sms notifications you have. usually notifications that are for new mail have specific text in the subject and body and you can use that to distinguish emailed forwarded sms from regular sms you get from friends.
cehck the thread i posted for screen shots of the program, its easier then my discriptions makes it look! haha: http://forum.xda-developers.com/showthread.php?t=379440
the only other way to use it without sms is to have your connect on at all times. there's a trade off and depends which route you want to go.
Seven notification alerts!
Hi Everyone!
Thanks for all your help! So I've started using Seven, and everytime I get an email, I have a little red icon on my taskbar (on top) and my phone vibrates. Is there a way to turn these notifications off?
Thanks!
Jatin
Friends,
How can I remove the security password at boot-up? When I sync'd exchange to my device, it asked me for the password to protect my device.
I want to use a third party app and not the crappy M$ password feature.
Is this possible to remove?
Please advise!
tvos
That M$ password is the 4 digit or the alphanumerical password you setup when you first turned on your device. You can disable it by going to Settings>Personal>Delete everything in every field and uncheck "Prompt if device unused for" and you're good
Kraize
true and I understand that... what if you have a outlook exchange profile that forces the password.. can you still turn it off after the sync with exchange?
tvos
I remember seeing a reghack to fix this.
The policy only used to refresh itself if you soft restarted the phone, or turned Direct Push off
I'll see if i can find the thread again
thanx...
i understand security is part of the protection but it's annoying...
I think if the security at startup could be configured gui based and have different ways for logging in, it would make the experience tolerable.
tvos
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
volleykinginnc said:
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
Click to expand...
Click to collapse
1. I don't know of a way to bypass this. There might be some sort of hack, but not one I know of.
2. If you Export your registry, then change the max time drop down and re-export your registry. Now diff the two files with a win diff program, such as WinMerge. The only difference should be the max time. See if you can hack in a bigger value.
Thanks
Dave
problem is that everytime you try to sync with your corporate email (which will be as items arrive if your talking about push), it will check the enforcement, if its not there it will prompt you that its going to enforce it again, just means that if your find a hack you will need to keep applying this hack unless you automate it....
That's what I thought...is there a hack to automatically apply the password. Where in the registry is the time...If I leave it named as "1 hour" but the actual time is say 10 hours...would that work?
there's a default sync policy thats set on the Exchange server. The only effective way to make this change is by editing that policy. There may also be legal ramifications for the company if the device is found to have been hacked to circumvent the autentication. Does the company need to adhere to Sarbanes/Oxley compliance?
grrrr....yes we are under Sarb Ox regs....I will have better luck winning the election than getting corp policy change...Any other software Ninjas that have an idea?
Where you're likely to end up is locked out once your IT department finds out your device is out of compliance.
Good point and I don't want that. Ok so I deleted off the server from active sync and soft reset but still have a grayed out password check box in the lock setting. Now that it's gone how do I go back to standard configuration? Please don't tell me hard reset.....
any software ninjas out there?
This may be a dumb way to go about it but maybe you should pose the issue to your IT department. I doubt that you are the only person who has email on his phone. Good luck.
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
We have the same issue here at work. YOU HAVE TO SET A PASSWORD to your Tilt otherwise the email exch server wont let you ... .
Since you don't want to type it every single time:
<start> <settings> <lock>, set it to 12 hours and you should be fine.
If not, DELETE the outlook account (sure be NOT connected through active sync), soft reset the phone, set a password, soft reset again and re-establish the outlook account. Sync the first time "through the air" not USB, say YES to the security enforcement request and you should be fine.
As far as I know there's a new extension for enterprise mail server 2007 which can be enabled by your IT guys that it WILL ENFORCE password request on any connect - THAT you have to check with them.
since we are on the issue of password protection & exchange policies.
everytime I reboot my ppc tilt, I am prompted with the password to access the phone. I know this is for security purposes but it is annoying.
I use exchange on my tilt ppc for my phone that is through my own domain exchange account.
How can I disable password entry?
please advise.
tvos
I guess with xchg even with min. security settings there's no way to bypass the password after boot and sync with an xchg server. Simply use an easy PIN (4 numbers) and call it done. There are more annoying things in life for me...
i am sure there is a way, but just wondered if someone knew off hand as a quick post. i have a simple four digit password already....
tvos
volleykinginnc said:
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
Click to expand...
Click to collapse
Then Tell Them I challenge them to an IT Technician Face off! Because if they are only supporting Crackberries, they are phonies!
Real IT People, like myself, Have all phones working IN harmony. Tilt, Crackberry, iPhones(shudder).
Using a registry editor (I use PHM), navigate to \hklm\security\policies\policies and look for the value name “00001023″. Change the data from ‘0′ to ‘1′
This will give you control back to set it how you please
Thank you thank you thank you thank you.....I was about 1 day away from a hard reset! Muuuuucho gracious that was sooooo irritating.
I'm on the other side of the fence here, being a PM who defined pin enforcement as a security requirement for implementation. I'm glad to see that there isn't a hack to get around this because we need this to prevent a SoX or FDA audit finding.
Inconvenient for the users, yes. But it has to balance against the companies IT security policy.
A possible workaround that we have shut down. Forward the mail you want to see on your device (high importance, specific senders, etc.) via outlook rules to a third party email (gMail, Hotmail, etc.) and then dload from there and kill your exchange sync all together.
my .02
there is a cab somewhere that is called "zenyee.com stay unlock" that is what I use. It seems to do the same as the registry hack posted above.
I had the same problem and it was really a headache until I found the file attached below. After installing it, go settings/lock and uncheck the "prompt if ..." box.
Hope it works for others
Has anyone figured out a way to select which sub-folders sync to the device? It seems like the mail client chooses sub-folders at random. So instead of getting my business sub-folders which I really need, I get my Junk Mail folder and Outbox. Whoopee! And you can't even move emails from the inbox to a sub-folder???
And yes, I know about Touchdown. But I guess us tightwads who don't want to shell out $20 for what was already supposed to be there have to wait for the Froyo ROM.
JH2 ROM, rooted, etc. Just got my Captivate two weeks ago. Haven't been on XDA since my i-mate Jam five years ago. Good to be back.
I have an issue worse then that...
I have rules and alerts setup on my exchange to move new email to folders per user or per vendor or company, left unread. The native mail client can't handle any of that. I have since disabled all rules and have the email come to the inbox. Then every friday i run the rules at once to cleanup my inbox. It isn't to bad, but annoying. Wish the email was a bit more complex then what it is...
I have tried touchdown and it is OK. I had to remove it because it was just getting so slow. It took over 3 seconds from pressing the send button before the screen would change. It drove me nuts.
you may have to do what I did and just have a huge inbox.