Hi all. This is my first time I ever write in a forum but I have a serious problem with my Herald (HTC P4350). I bought this device to connect to my University Wireless (secured network working under securew2, no wep key only some protocols et.c.).
The problem is that when i connect I can use the network only for 1 min. Then, although that I am still connected i cant get any downloading. This also happens if I try to connect with a different network in my school (we have 2 options ,secured again) but I can only connect for 1 minute again. Although, the device seems connected if I try to turn off and on, the wireless seems crashed. I tried to update from wm5 to wm6 but the same problem exists in both versions. I ve been searching all over the internet the last 2 weeks but there is no solution available. ( please don't tell me to change from best battery to best performance this not the solution).
Many thanx
I have exactly the same problem with the WLAN-Network at my work.
The only solution i found is using "best performance", and i am direktly beside the Wlan antenna, and have the best possible signal.
But i dont have this problem with my WLAN at Home.
Maybe it is a problem with the security of the Network?
For the WLAN at work i am using following WLAN-Settings
Auth: WPA-PSK and as Datasecurity: TKIP.
at Home i am only using WEP (yes. i know WEP is not very secure)
but there it works also with best battery setting!
beowulf6 said:
I have exactly the same problem with the WLAN-Network at my work.
The only solution i found is using "best performance", and i am direktly beside the Wlan antenna, and have the best possible signal.
But i dont have this problem with my WLAN at Home.
Maybe it is a problem with the security of the Network?
For the WLAN at work i am using following WLAN-Settings
Auth: WPA-PSK and as Datasecurity: TKIP.
at Home i am only using WEP (yes. i know WEP is not very secure)
but there it works also with best battery setting!
Click to expand...
Click to collapse
Thanx for the reply. the thing is that with the WEP i can use internet fine(exept from my Uni which in the Roamnet WEP network my device crashes).
And btw the signal strenght is not a problem when I connect to regular WEP networks at home. Ofc I have set it to best performance just in case...
yes. i think this is a bug with the Herald?
and with best performance, the Battery is empty really fast.
NO ANSWER
PLZ someone respond to my problem. Is there anything that I can do fix that stupid thing?
I have a WI-Fi router at home which works fine with my PC, a laptop and an iPod Touch but I am struggling with the Kaiser.
Now and then I can connect with the Kaiser (usually after a reset) but only once. When I try to connect again it just comes up as 'connecting' and nothing happens?
Using WPA encryption on a Zoom wireless router. Any ideas?
Please use only wep opened 64 bit encription, working perfect!
I can connect to my Netgear with my Kaiser using WPA just fine. This doesn't help you much - sorry - but the device itself does work on WPA.
stmcgill said:
I have a WI-Fi router at home which works fine with my PC, a laptop and an iPod Touch but I am struggling with the Kaiser.
Now and then I can connect with the Kaiser (usually after a reset) but only once. When I try to connect again it just comes up as 'connecting' and nothing happens?
Using WPA encryption on a Zoom wireless router. Any ideas?
Click to expand...
Click to collapse
I had the same problem with NetGear wireless router. I removed everything using only MAC address filtering. Connected but the speed is much slower, sometime even timeout compare to my Dell x50v PDA.
Everything also works fine here. I can connect through WPA2 EAP to my dlink AP, my zyxel router and some other AP.
I had exactly the same problem when I was using TKIP with WPA, but switching to AES solved it.
Thanks for the tips- will have a further play and see if I can solve it
WIFI problem solved
I had the same problem. First connection went fine (asking for security key). Next day no chance to connect. Allways saying connecting and nothing happened.
I played around a while and checked the AP where i could see that the Kaiser connected but didn't get an IP.
Swithcing from TKIP to AES didn't solve the problem for me.
First time i connected i typed the security key in ASCII and it worked. I tried this all the time again and what helped was to use the security key in hex!
I remebered that in Linux you type in the WPA key in ASCII and it is converted into hex. So i converted the string to hex value and .... it's working!
Regards
Waldi
Hi, I've had my Tilt for a while now, and I just updated to the new WM6.1 ROM this morning. However, after the upgrade, I could no longer get the wifi to work. I can connect to the wireless networks (tried different networks both open and secure), but when I try go to a website or use the internet, it just sits there and then says cannot connect. I have tried everything I can think of to fix the problem. I tell it to connect through work and through the internet, and messed with some other setting but that wouldn't do it. I plugged the tilt into activesync and it used the computer's connect just fine. Anyone having or had this issue, or have any suggestions?
Chris
Did you install the remove hidden proxy CAB?
If not, go here and get it:
http://www.4shared.com/dir/6996097/3f1f5d36/cabs.html
It's the removeHiddenProxy4CWS_0522 file
There may be others that do the same thing.
I installed the hidden proxy cab on my tilt, and the wi-fi still isn't working. Any other suggestions on fixing this problem. It's killing me. I though I'd be able to upgrade and reinstall all my files in just over an hour before I ran into this issue.
Update: Okay, I reverted back to the previous WM6 ROM and the wifi worked with absolutely no problem right off the bat. I don't understand what the issue could be and whether anyone else is having the problem. I'm going to try the WM6.1 ROM one more time, and then give up. I have to have wifi because I'm not willing to fork out money for a data plan. Any solutions or suggestions would be greatly appreciated.
change the power mode for the wireless mode to 'Best Performance'. This worked for me. Start -> Settings -> Connections -> wireless lan -> Power mode -> Best Performance.
Work Around For Wi-Fi Problem
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Park said:
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Click to expand...
Click to collapse
Hi, I tried you solution several times, but still could not get the problem fixed. I guess I am just resolved to going back to the WM6 ROM. Thanks for the info though.
@abhijitray: I already tried changing the power settings when I first began having problems, so that's not it.
i have the same problem with my Tilt. But i found that when i connect to my PC with the USB cable, ActiveSync is on, my IE works fine. With Wifi connection, IE is still dead.
maybe an off topic question, but what does the new rom have that the original rom that came with the tilt doesn't? anyone have a link or something, or is it something like better batter performance? thx
i have tilt with the latest official WM6.1 ROM, and have no issues with Wifi.
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
another thing I have noticed on my router is that my Tilt is not sending a hostname along with the DHCP request. Could that be the issue on the WiFi connection? I am wondering if that confuses the router.
Tom
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
pasole said:
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
Click to expand...
Click to collapse
I see the same here - I think that by changing the channel it reboots/resets the router and allows you to try again.
ps. don't worry about your english. If this board was in a different language, I am sure that most people here would not even be able to post a thing.
kojak_nyc said:
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
Click to expand...
Click to collapse
Well, your problem sounds exactly the same as mine (WM6.1 official). Maybe I should have tried a public hotspot, but it just wouldn't work on my home network (I even cut off the encryption and made it open). I downgraded back to WM6 ROM and everything working fine, so I guess no WM6.1 for me.
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
For me, it was the opposite. I could get WiFi to work at my office on Mobile 6.0, but I couldn't get my network at home to work. I have a Wireless-N network at home, and even though I set it to B-G only mode, it still wouldn't connect. As soon as I hit WM6.1, everything was fine.
Unfortunately, this happens more than one would think with Wireless network equipment.
kojak_nyc said:
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
Click to expand...
Click to collapse
Kojak_nyc,
You hit it on the head. It is a router issue, although its not limited to the D-Link router because I have a 2wire HomePortal 1000HW and it also doesn't work. It is also on 802.11b, so that could also be the issue. Something must have changed between in the settings the WM6 and the WM6.1 upgrade. I'll go ahead an inform HTC of the issue (not that they'll do anything).
I believe that the once the tilt is updated to WM6.1, it no longer works on IEEE 802.11b.
I think this is a Dlink issue. I've got a linksys router at home and it connects to that fairly quickly. ssid on that isn't hidden cuz i've got vista machines that have a hard time connecting.
anyway, at work i've got a dlink di624, 802.11g, router and i've not been able to connect the kaiser to it. i think tomorrow i'll do what was suggested and just play around with the channels and find which works. the dlink's set to automatically choose the channel it uses so i'll hard code it for a channel i know the kaiser'll scan for and then see what happens.
if it doesn't work i'll juts keep using the 3g connection... i do have 6GB/mo and haven't come anywhere near using it up.
Experienced similar problem just now. I just upgraded to WM 6.1 and my WiFi connection's been unstable since last night. I have a wireless router with excellent signal on my room and enjoys streaming video before I upgraded to WM 6.1. When I reset the phone it restored WiFi connection again.
Hope you could share some tweaks to resolve this problem.
Thanks.
I've been running 6.1 ROM (Official) now for a month or so and am using a program on my Tilt that uses a lot of data...so while I'm at home I thought I would allow it to use my WiFi router instead of my 3G connection.
I turned on the WiFi and it can "see" my router's SSID. I enter the WPA-TKIP passcode and tell it to connect. It just sits there saying "connecting to network" but never completes the connection to acquire it's IP.
I have even gone as far as setting the IP configuration manually (Static IP) and the TILT keeps trying to connect to the network.
I have a DLink DI-624 that I have had no problems connecting the WiFi when I was running ROM 6.0.
I have done the following in trying to troubleshoot:
- Turned OFF Turbo on the Router
- Configured router for AutoChannel
- Configured TILT for Best Performance
- Rebooted Router AND TILT.
Still no go...Ideas?
I sometimes get this after flashing a new rom. It seems to affect the way it connects to WPA networks but not WEP or unsecured.
You can try changing your security to WEP and see if that works.
But when I need to solve this I usually have to do a Hard Reset and then connect the WIFI first. When it does this the phone seems to be able to auto-detect the network type (i.e without me needing to select it as WPA) and after entering the passcode it can connect.
Yep, go to WEP, this should be enough for most people and has never given me a problem.
martythebrit said:
Yep, go to WEP, this should be enough for most people and has never given me a problem.
Click to expand...
Click to collapse
Unfortunately I can't change my network to WEP. My network is not only my home network but also used for my wife's business...so for security reasons I have to keep the security up.
Drop the security just for a test and see what happens.
I am using the official ATT 6.1 ROM and it works just fine on my wifi, first with WPA-PSK then with WPA2-PSK. You could set your WAP to WEP (say that fast 3 times!) for a 5 minute test and see if it connects. Does your phone connect to other Wifi hot spots? What does ministumbler say about wifi in your area? You may have some interference with a neighbors wifi.
Well...I know that my issue is not limited to my router at home (DLink DI-624). I'm experiencing the SAME issues at work as well.
At work I'm using a NetGear WGT624 v3.
- The security is WPA-PSK (TKIP)...just like at home.
- Broadcasting SSID on Channel 11 (Fixed). There are no routers in nearby offices (I've checked using a wifi scanner on my laptop).
- I've configured a static IP in my Tilt and it just sits there at Connecting...again same as what happens at my house.
- I have also tried using DHCP with no joy.
I'll try the WEP at home to see if it's a WEP/WPA issue.
Unfortunately if it IS an issue...I don't think I'm going to get much joy from HTC on releasing a fix. Maybe there will be some way around it though...I hope!
Make sure you use the correct authentication: Use Smart Card or Certificate. That fixed mine
brynwall said:
Make sure you use the correct authentication: Use Smart Card or Certificate. That fixed mine
Click to expand...
Click to collapse
Here is what I have set in my TILT...
Connects to: The Internet
Hidden network: NOT checked
Ad-Hoc: Unselectable (Grey)
Auth: WPA-PSK
Encry: TKIP
Use IEEE: Grey (Non-Selectable)
EAP: Grey (Non-Selectable...but Smartcard or Certificate IS in the box)
(Still at work...will test WEP when I get home)
(I'm home)
Ok...Now I know for SURE that this is a WPA issue with the TILT running the AT&T ROM 6.1 (Official).
I changed my home router from WPA-PSK (TKIP) to WEP.
Made the needed changes in my TILT to change it from WPA to WEP and entered the correct key.
* IT CONNECTED TO THE ROUTER! Whoo Hoo.
I change nothing in the router except from WEP back to WPA and again I'm stuck at "connecting" on the TILT.
Ideas?
At least you know
And Knowing Is Half The Battle
clstan said:
(I'm home)
Ok...Now I know for SURE that this is a WPA issue with the TILT running the AT&T ROM 6.1 (Official).
I changed my home router from WPA-PSK (TKIP) to WEP.
Made the needed changes in my TILT to change it from WPA to WEP and entered the correct key.
* IT CONNECTED TO THE ROUTER! Whoo Hoo.
I change nothing in the router except from WEP back to WPA and again I'm stuck at "connecting" on the TILT.
Ideas?
Click to expand...
Click to collapse
Is a backing up everything and doing a hard reset too much hassle? Make sure you connect to a WPA Wifi first before installing any other programs. Its the only way I could fix it... =/ As recommended I always do another hard reset straight after flashing a new rom now.
Hey...someone...somewhere has mentioned that there might be a WPA issue in relation to removing the AT&T Bloat. Is there anything to this? I HAVE removed my bloat on my Tilt.
I don't want to have to re-Hard my Tilt...but will if I have to...but only as last resort.
What fixed with my DI-624
I found that I had to upgrade to the newest ROM from D-Link. (I had original ROM from 5 years ago.) I found that the PSK password (using WPA2) could NOT contains shift-numbers such as $, %, #. I converted the symbols to numbers (and letters)and it works fine now. I have had no problems since.
segaza said:
I found that I had to upgrade to the newest ROM from D-Link. (I had original ROM from 5 years ago.) I found that the PSK password (using WPA2) could NOT contains shift-numbers such as $, %, #. I converted the symbols to numbers (and letters)and it works fine now. I have had no problems since.
Click to expand...
Click to collapse
My home router is a DI-624 Rev E. The ONLY Firmware for the E Rev is 5.00 and I'm running it.
Even though not completely secure...my WPA password is a 20 character, lower case entry...no strange characters or whatever.
*Well folks...I had just installed the 6.1 Rom onto my Tilt about a month ago...so I don't have that much installed...and I can always reload it. So I HardReset and followed by removing bloat. WPA WORKS NOW! (Insert "Twilight Zone" theme music here.)
All in all...it just seems strange to have to HARD Reset my phone to get something like this to work again.
Hi there, i've been trying to get wifi to work on my x1 all day. really annoying!
I've got a netgear wgr614 as a wireless router. The x1 finds the wireless network. but when i put in the RIGHT wep key, x1 simply goes from available to connecting, and shortly after to available again! neither ie nor opera works.
Then i deliberately tried a WRONG wep key, no popup saying it's a wrong key.
so then i switched off wep, leaving wireless network unprotected. I tried to connect again, futile! goes from available to connecting to available again! I tried options such as Internet, Work, using PEAP option and what not. Simply won't connect to my network! strangely enough, i plugged it to pc with usb cable and it loads webpage, finally. But i really need wifi! Any thoughts? Many thanks in advance! this is driving me crazy. should've got an iphone
Forgot to add, I use the generic UK R3A rom.
anyone will contribute some input? greatly appreaciated!
have you tried to change from wep to wpa and restart the procedure?
When I 1st got my X1 I had the same WiFi connection problems.
A soft reset of both devices (phone & router) mysteriously fixed it. It's been fine ever since.