So I have had the ATT Tilt for a few months now. I love it, it does everything I need, how ever a few things are driving me insane about the phone. Please help figure these out.
btw I upgraded to WM 6.1, everything was fine for about 2 weeks and now it is acting up.
1) I know this isnt related to windows mobile upgrade, but when I send a text, is there any way to stop it from notifying me "message sent" alert?
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
3) When turning the screen display on, sometimes it turns on then off real quick. Its fine if I try it again and is only a fraction of a second, but when it does it 5 times a day, it gets annoying.
4) This is a big one that I cant stand. Every 10 minutes it tells me "you have such and such messages unread" notification. Granted there might be some email that is unread and I understand it, but how do I disable those notifications from popping up all the time??
One more question and it is a bit off topic. Help me understand how a ROM works. If I install a new ROM, that doesnt get rid of WM6.1 but more changes the interface of the pda right? If I change the ROM, will I still have all my normal functions of the pda? (camera, 3g, calender, etc....) Please help me understand how it works and what would be the most stable ROM.
Thanks everyone!
Sounds like someone needs to look at KaiserTweak for at least one problem.
The ROM is everything. It's windows, it's the software on it, the addons.. ALL OF IT. Of course you can add to it yourself but it's everything that you had on your phone when you turned it on after a flash. If there was no ROM at all you would just have empty memory on your phone.
I'm sure someone will have something more scientific to say but thats really all you need to know about that.
ChumleyEX said:
Sounds like someone needs to look at KaiserTweak for at least one problem.
Click to expand...
Click to collapse
I couldn't agree more.....
Here is another link for your reading pleasures......
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
bhaz413 said:
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
Click to expand...
Click to collapse
What are you using for your smtp server? cwmx.com? If so, that server is notoriously unreliable and has been known to be down for a couple of days. I experienced my last straw several months ago and since then, I have been using my ISP's smtp server (my ISP allows this; not all ISPs do).
Having stated that, though, on a few occasions I had solved the problem by simply deleting the account on my phone and re-setting it up. On those occasions, cwmx was fine; it was just something with my account setup on the phone. Like you, nothing was changed by me, but obviously something got corrupted/damaged somewhere.
My recommendation to you is to use your ISP's smtp server and if you are unable to do so, then try deleting and re-setting up the account on your phone.
I have the same problem with sending emails.
Its not the smtp server, it does not matter what SMTP server it was, but its WM6 itself.
The only way I know to solve it is to delete the email account, and enter everything again. Which is a nuisance because you have to type the email that you wanted to send, all over again.
this looks promising, I am giving it a try once I get home.
Do report as well if you can get it to work.
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
Related
Howdy,
I am having trouble using smpts with our servers here at work. It sometimes works and most of the time does not. When it does not work I get a generic message about not being able to download messages or the account info is not right. Obviously the account info is right as I can occasionally send. Sending and receiving are set up for secure access to our servers. When we watch the server logs sometimes what we see is that the phone connects and then does nothing. Other times we never even see a connection attempt. Of course now and then it will send the mail like nothing is wrong. Sometimes it seems that a soft-reset helps to send mail ONCE, and then it is hosed again. The soft-reset does not always work either. I did not try to use secure email when I had the stock ROM, has anyone done this?
Anyone using secure email on the Cingular 8125 (built in mail client) and having issues? I'm running the Molski beta 3.2 rom and typically have the phone overclocked to 240. I've tried dropping the overclock but that did not seem to help the issue.
C
Certificate
I had to install a certificate, provided by my company, to receive email.
We have a certificate on our server but the weird thing is that every now and then the phone will send the mail. When it works it works as expected and we see the log in and file transfer in the server logs. Otherwise it either connects and then just seems to drop the connection or does not even show a connect attempt.
How/where did you install your cert?
Cy
Sorry but I dont understand the problem.
I assume you are trying to use push technology with an exchange server 2003 sp2.
If so the certificate you need is the one installed as the security check on the server. In my case this is a self generated one using a domain name I own. Some people use a more secure one that can be purchased.
A good place to start with this problem is to go to the mobile settings on the exchange server and turn off the security, this will allow you to check this is a certificate issue, you need to check the obvious as well, firewalls etc..
I use secure IMAP and secure SMTP on summiter's last rom and it works fine most of the time. Sometimes it won't connect, but i think that is either a cingular issue or it also seems to happen if my push email (Exchange) is doing some random activity on my phone. It is definitley more reliable than trying to view my hotmail...
My phone prompts me about the certificate every once in awhile. I just click yes and move on. It prompts me after rebuilding the phone or randomly every couple of weeks, usually after a reboot.
what protocol are you using for receiving email on the phone? pop or imap?
try it on a 2.xx rom and see how it goes.
We do not use exchange here. This is not a push setup. I have the phone checking for mail every 5 minutes. We have a very customized Linux server running sendmail. As I mentioned earlier, the incoming pop3s is working great. But most of the time I get an error on the phone when trying to send using smtps. About 1 in 5-10 attempts will go right through. It is very strange that on our server we do not see much in the way of details. It has to be something about the phone/cingular service. When we check the functionality of our server config using a desktop client configured for secure send/receive it works every time.
Cy
"Why do we always seem to get these intermittent problems?"
weird. if mine is going to have trouble it just won't connect at all. once it starts downloading email, it will send as well. Try the new 3.3 rom and see if it works for you with that one. Mine is working great on there
Yes, I loaded the new 3.3 yesterday and it seems to have fixed the issue. Although now I am having trouble with Cingular's IPs not resolving so our server won't forward my emails. :/ But, that is another issue.
Thanks to everyone for trying to help me with this issue.
Cy
Hi everyone
Have been using the Diamond for a few days now and have noticed a few quirks here and there. Mostly are software issues that I think will be ironed out in later releases of the ROM but for now there are a few issues that I was wondering if anyone else was having.
I have my own Exchange server running and have Direct Push/3G on constantly. The only issue is that sometimes i get the mail come through via Direct Push while sometimes it doesnt. In those situations I have to push "sync" in active sync for it to grab the new mails.
My settings are on "as item arrives" for both peak and offpeak and the status in active sync is shown as connected. This worked perfectly on my Trinity and Direct Push has never missed a beat once.
Anyone else experiencing similar issues?
The only time I ever experienced this is when O2 had a data outage in the UK yesterday. Other than that it has worked flawlessly.
Have my own exchange aswell, and haven't any problems so far !
Have you tried checking the peak times in the options for activesync?
not Diamond-related at all (since I don't have one yet) - but are you perhaps roaming networks sometimes?
had a customer with this issue and there is an extra option 'sync when roaming' (at least in WM5) - syncing manually worked in other networks without option enabled
HKC\Software\HTC\Manila:
PushMailOn : default value is "0" ( OFF)
PLease chech this value in your registry. I wonder if this settings might affect push mail avaiability for you.
I would set to "1" and soft reset to confirm.
I have the problem also! I had no problems with a TyTN II being used on the same Exchange server, but the diamond has a mind of it's own.
The peak time is on the default 8am to 8pm and reverse for off peak. But I dont think this affects it since I have it on "as item arrives" for both.
I dont have "use above settings when roaming" ticked since I'm in a very well covered 3G zone. The "H" icon is constantly on where I am.
I havent tried the reg edit yet SecureGSM, thanx for the tip. I will try to isolate the problem and do that for a last resort.
Is your problem consistent or inconsistent vas79?
I have noticed something but not sure if my paranoia or what but I have a feeling the time size affects it. If you have it large at the default size the mail comes in fine. But when you minimise the time to see more calendar items, the mail does not direct push. I'm still testing this so i'll post result after a few days of use in both.
Well it consistently doesn't work!
I very rarely hear the email alert when the phone is in standby. When I turn the phone on a unlock no email then within 10 seconds email will come in and get the little icon by the Mail saying how many new emails.
Alternatively I'd go to Activesync and it would say last sync'd at XXX rather than connected. I then select Sync which it does then it stays connected until next time.
If I go to the comm manger it says Direct Push is on and Data Connection on.
I can live with it, because i assume it's a bug and it will get fixed!..
My major gripe is it doesn't ring straight away, takes 3/4 rings to get going and ring. I have missed so many calls because of this!
i have been using Diamond with Exchange Server 2007 pushmail via GPRS since 1st June. There is no problem so far.
I am using BlackBerry at the same time. Basically pushmail arrives later than blackberry for 1.5 secs, I am sure all mails can be arrived to my Diamond in these 2 weeks.
vas79 said:
Well it consistently doesn't work!
I very rarely hear the email alert when the phone is in standby. When I turn the phone on a unlock no email then within 10 seconds email will come in and get the little icon by the Mail saying how many new emails.
Alternatively I'd go to Activesync and it would say last sync'd at XXX rather than connected. I then select Sync which it does then it stays connected until next time.
If I go to the comm manger it says Direct Push is on and Data Connection on.
I can live with it, because i assume it's a bug and it will get fixed!..
My major gripe is it doesn't ring straight away, takes 3/4 rings to get going and ring. I have missed so many calls because of this!
Click to expand...
Click to collapse
hmmm ok, seems like you have a different problem to me. Mine actually says "connected" but mail just doesnt get pushed out or rather Diamond doesnt get the message. Have you made sure that you have "as item arrives" in the schedule (in activesync) for both peak and off peak?
yuhaohuang said:
hmmm ok, seems like you have a different problem to me. Mine actually says "connected" but mail just doesnt get pushed out or rather Diamond doesnt get the message. Have you made sure that you have "as item arrives" in the schedule (in activesync) for both peak and off peak?
Click to expand...
Click to collapse
Yep, everything says "as item arrives" also tried ticking even when roaming, when i'm not!!
Actually today it has said connected everytime I've checked!
Only thing I changed yesterday was one of the registry tweaks to improve touchflo 3d performance.
When the UK rom drops and we can load it I will see then!
UK Rom here and seeing exactly the same issues!
Mine has been working fine too...
Hey, I'm getting really bugged by this problem here.
I recently went to energy 1.3 and when I hit send/receive in my yahoo emails it logs on and sits at "receiving headers" for about 3 minutes before it gives up. I cant get it to download any of my emails. Anyone have any insight on this? I have no clue, maybe its a connection setting?
I know that when I load up the rom for the first time it says multiple connections found and it makes me pick from some weird ones (tracfone, voce) I usually pick voce to get it to go away then I go to the connection wizard and select ATT. I'm lost :-(
Solution! Clear all Yahoo! emails out of the phone, and start over. It somehow got hung up when I changed some email settings. It seems to be working fine now.
Wait so there's a limit to how many emails you can have on your phone? I had the same problem with my gmail account. It wouldn't let me dl any more emails after a certain limit. I thought it was a software problem.
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection
The mail question first. Is there any way to configure the mail account so that it leaves a copy of the message on the pop server? I would like to be able to check mail from my other account on my hero but I don't want it to download the message from the pop server and then delete it from the server. That way I can retrieve the messages with my outlook program as well when I am at home. The only setting I saw about deleting mail from the server when sending.
And now to the other part. I have noticed over the last couple of months(it is getting worse) that when the phone is plugged in and I try to do anything involving the keyboard or pushing buttons my phone acts crazy regardless of whether it is plugged into the pc or the charger. Sometimes the screen freezes or the keys will have like a 30 second delay or it will just reboot itself. NO I am noticing that I am getting random reboots. Once when I was watching a video on the internet. Another time it rebooted while i was checking my mail. This is happening at least 3 or 4 times a week.
Go into the Mail program. From there, push menu, more, then settings. Click on send and receive, then uncheck Delete mail on server. That's the only setting I see.
As far as your phone acting crazy, try a different rom if you're rooted.
Dave2582 said:
Go into the Mail program. From there, push menu, more, then settings. Click on send and receive, then uncheck Delete mail on server. That's the only setting I see.
As far as your phone acting crazy, try a different rom if you're rooted.
Click to expand...
Click to collapse
Yeah I'd suggest a different ROM. What are you using now?
I have tried the Fresh 2.1, then 2.3.3 and it happened on both roms and I did do a factory reset between rom flashes. I am currently trying the cyanogen 6 rom. And eventhough I am not running app2sd I went ahead and replaced my sd card as well and that didn't stop the rebooting and random freezing.