Mail question and is my hero dying - Hero CDMA Q&A, Help & Troubleshooting

The mail question first. Is there any way to configure the mail account so that it leaves a copy of the message on the pop server? I would like to be able to check mail from my other account on my hero but I don't want it to download the message from the pop server and then delete it from the server. That way I can retrieve the messages with my outlook program as well when I am at home. The only setting I saw about deleting mail from the server when sending.
And now to the other part. I have noticed over the last couple of months(it is getting worse) that when the phone is plugged in and I try to do anything involving the keyboard or pushing buttons my phone acts crazy regardless of whether it is plugged into the pc or the charger. Sometimes the screen freezes or the keys will have like a 30 second delay or it will just reboot itself. NO I am noticing that I am getting random reboots. Once when I was watching a video on the internet. Another time it rebooted while i was checking my mail. This is happening at least 3 or 4 times a week.

Go into the Mail program. From there, push menu, more, then settings. Click on send and receive, then uncheck Delete mail on server. That's the only setting I see.
As far as your phone acting crazy, try a different rom if you're rooted.

Dave2582 said:
Go into the Mail program. From there, push menu, more, then settings. Click on send and receive, then uncheck Delete mail on server. That's the only setting I see.
As far as your phone acting crazy, try a different rom if you're rooted.
Click to expand...
Click to collapse
Yeah I'd suggest a different ROM. What are you using now?

I have tried the Fresh 2.1, then 2.3.3 and it happened on both roms and I did do a factory reset between rom flashes. I am currently trying the cyanogen 6 rom. And eventhough I am not running app2sd I went ahead and replaced my sd card as well and that didn't stop the rebooting and random freezing.

Related

Secure SMTP

Howdy,
I am having trouble using smpts with our servers here at work. It sometimes works and most of the time does not. When it does not work I get a generic message about not being able to download messages or the account info is not right. Obviously the account info is right as I can occasionally send. Sending and receiving are set up for secure access to our servers. When we watch the server logs sometimes what we see is that the phone connects and then does nothing. Other times we never even see a connection attempt. Of course now and then it will send the mail like nothing is wrong. Sometimes it seems that a soft-reset helps to send mail ONCE, and then it is hosed again. The soft-reset does not always work either. I did not try to use secure email when I had the stock ROM, has anyone done this?
Anyone using secure email on the Cingular 8125 (built in mail client) and having issues? I'm running the Molski beta 3.2 rom and typically have the phone overclocked to 240. I've tried dropping the overclock but that did not seem to help the issue.
C
Certificate
I had to install a certificate, provided by my company, to receive email.
We have a certificate on our server but the weird thing is that every now and then the phone will send the mail. When it works it works as expected and we see the log in and file transfer in the server logs. Otherwise it either connects and then just seems to drop the connection or does not even show a connect attempt.
How/where did you install your cert?
Cy
Sorry but I dont understand the problem.
I assume you are trying to use push technology with an exchange server 2003 sp2.
If so the certificate you need is the one installed as the security check on the server. In my case this is a self generated one using a domain name I own. Some people use a more secure one that can be purchased.
A good place to start with this problem is to go to the mobile settings on the exchange server and turn off the security, this will allow you to check this is a certificate issue, you need to check the obvious as well, firewalls etc..
I use secure IMAP and secure SMTP on summiter's last rom and it works fine most of the time. Sometimes it won't connect, but i think that is either a cingular issue or it also seems to happen if my push email (Exchange) is doing some random activity on my phone. It is definitley more reliable than trying to view my hotmail...
My phone prompts me about the certificate every once in awhile. I just click yes and move on. It prompts me after rebuilding the phone or randomly every couple of weeks, usually after a reboot.
what protocol are you using for receiving email on the phone? pop or imap?
try it on a 2.xx rom and see how it goes.
We do not use exchange here. This is not a push setup. I have the phone checking for mail every 5 minutes. We have a very customized Linux server running sendmail. As I mentioned earlier, the incoming pop3s is working great. But most of the time I get an error on the phone when trying to send using smtps. About 1 in 5-10 attempts will go right through. It is very strange that on our server we do not see much in the way of details. It has to be something about the phone/cingular service. When we check the functionality of our server config using a desktop client configured for secure send/receive it works every time.
Cy
"Why do we always seem to get these intermittent problems?"
weird. if mine is going to have trouble it just won't connect at all. once it starts downloading email, it will send as well. Try the new 3.3 rom and see if it works for you with that one. Mine is working great on there
Yes, I loaded the new 3.3 yesterday and it seems to have fixed the issue. Although now I am having trouble with Cingular's IPs not resolving so our server won't forward my emails. :/ But, that is another issue.
Thanks to everyone for trying to help me with this issue.
Cy

Help me before I go insane

So I have had the ATT Tilt for a few months now. I love it, it does everything I need, how ever a few things are driving me insane about the phone. Please help figure these out.
btw I upgraded to WM 6.1, everything was fine for about 2 weeks and now it is acting up.
1) I know this isnt related to windows mobile upgrade, but when I send a text, is there any way to stop it from notifying me "message sent" alert?
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
3) When turning the screen display on, sometimes it turns on then off real quick. Its fine if I try it again and is only a fraction of a second, but when it does it 5 times a day, it gets annoying.
4) This is a big one that I cant stand. Every 10 minutes it tells me "you have such and such messages unread" notification. Granted there might be some email that is unread and I understand it, but how do I disable those notifications from popping up all the time??
One more question and it is a bit off topic. Help me understand how a ROM works. If I install a new ROM, that doesnt get rid of WM6.1 but more changes the interface of the pda right? If I change the ROM, will I still have all my normal functions of the pda? (camera, 3g, calender, etc....) Please help me understand how it works and what would be the most stable ROM.
Thanks everyone!
Sounds like someone needs to look at KaiserTweak for at least one problem.
The ROM is everything. It's windows, it's the software on it, the addons.. ALL OF IT. Of course you can add to it yourself but it's everything that you had on your phone when you turned it on after a flash. If there was no ROM at all you would just have empty memory on your phone.
I'm sure someone will have something more scientific to say but thats really all you need to know about that.
ChumleyEX said:
Sounds like someone needs to look at KaiserTweak for at least one problem.
Click to expand...
Click to collapse
I couldn't agree more.....
Here is another link for your reading pleasures......
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
bhaz413 said:
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
Click to expand...
Click to collapse
What are you using for your smtp server? cwmx.com? If so, that server is notoriously unreliable and has been known to be down for a couple of days. I experienced my last straw several months ago and since then, I have been using my ISP's smtp server (my ISP allows this; not all ISPs do).
Having stated that, though, on a few occasions I had solved the problem by simply deleting the account on my phone and re-setting it up. On those occasions, cwmx was fine; it was just something with my account setup on the phone. Like you, nothing was changed by me, but obviously something got corrupted/damaged somewhere.
My recommendation to you is to use your ISP's smtp server and if you are unable to do so, then try deleting and re-setting up the account on your phone.
I have the same problem with sending emails.
Its not the smtp server, it does not matter what SMTP server it was, but its WM6 itself.
The only way I know to solve it is to delete the email account, and enter everything again. Which is a nuisance because you have to type the email that you wanted to send, all over again.
this looks promising, I am giving it a try once I get home.
Do report as well if you can get it to work.
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix

[APP] Seven - very fast e-mail pushing service

So i was just introduced to this program the other day. It works great, i get my e-mails on my phone just a few seconds later. It doesn't seem to lower my battery life much at all, and it was very easy to setup.
http://community.seven.com/main.php
register and download the beta. I've been using this for about 3 days and i've gotten about 50 e-mails through this service and i always check the times and it's never more than a minute later.
I would like to get a consensus about how well this works for others. I'm using Gmail and it forwards very fast.
UPDATE: Just wanted to add, do not install this if you have XpressMail installed on your device as they use some of the same files they both will become unusable.
before i try
how does it work?
is it constantly connected to data? or does it send as a text or what?
i knew i forgot something, i've got my Touch pro on a constant Edge connection with constant data enabled. I'm not 100% positive the data connection is needed but i think you do. Other Idle Imap apps, i've tried needed constant connection.
I've been using this for a while now and it does require a constant connection, but it is a lot less power hungry than other push solutions or even the native POP / IMAP connections. Seven basically creates e-mail accounts within the native messaging application, so there's no need to have an additional application. It allows you to setup multiple e-mail accounts to be pushed, including Google Apps.
And for those of us that change roms regularly, Seven saves your account information (sans passwords) so that you don't have to start from scratch everytime you flash a new rom.
One thing to note is that Seven is essentially in permanent beta, so there will be times when it goes down for upgrades, maintenance or bugs. But that doesn't happen very often and they are usually pretty good about communicating what is going on and when to expect a solution.
Been using this for a year and it's the best! Woohoo! I love this!
I tried emoze, pushconsilient, and web2mail. I like "SEVEN" out of all of them. I get my email on my phone before my outlook does on my pc.
Thanks!!
It's really COOL and i can now check the gmail and even the company mail (OWA)!
Very nice!!
does it do "better"then Emoze?
I use Emoze now for a year and i have no problem.
Does it use less more power?
i've just tested, but i like Emoze more then Seven.
Emoze connects een fast as seven, but now i get also mine appointpents ect. synced.
So i keep it with emoze.
Seven is the dev company that supplies AT&T with Good Mobile Messaging and such. They sell the product (serverside) to the Cell carriers, who inturn rebrand it and "sell/offer" the service to the carrier's susbcribers.
I have been using it for 3 years for multiple accounts... no more desktop redirectors.
It currently uses a data connection, but in the future it will work via SMS triggers
gr8 share thank you
A few days ago, I started using it for both my Gmail and my company mail (via OWA).
At first, it took a few minutes for new mail to show up in either. Now, I'm finding that new messages in my gmail are showing up almost instantly (under a minute at least), but work messages are taking between 5-15 minutes (I can confirm via the desktop that they are indeed in the inbox).
Anyone else see this sort of delay?
is this based on Exchange 2007 aka HTML emails? Doesn't seem to let me into the FAQ's before creating an account...
I use this service and i love it.
i'm glad to see so many people who support and use this App, and those of you who don't use it i recommend it.
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
goes this get around the gmail issue where sent messages also appear as new unread emails?
bravo261 said:
goes this get around the gmail issue where sent messages also appear as new unread emails?
Click to expand...
Click to collapse
Seven does not have this problem. Additionally, the sent messages get saved in your sent folder on gmail.
pandaboyy said:
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
Click to expand...
Click to collapse
Do you keep HSDPA going? I keep it on an EDGE connection and i don't get much heat at all.
It's a shakey time for anyone who sees this thread to try it out, though. They did some sort of heavy maintenance Monday, and although their status updates say everything's back, I'm not sure it is. I'm seeing big delays in getting my gmail via imap through them. I suspect it will be worked out soon, though.

Email stuck at "receiving headers"

Hey, I'm getting really bugged by this problem here.
I recently went to energy 1.3 and when I hit send/receive in my yahoo emails it logs on and sits at "receiving headers" for about 3 minutes before it gives up. I cant get it to download any of my emails. Anyone have any insight on this? I have no clue, maybe its a connection setting?
I know that when I load up the rom for the first time it says multiple connections found and it makes me pick from some weird ones (tracfone, voce) I usually pick voce to get it to go away then I go to the connection wizard and select ATT. I'm lost :-(
Solution! Clear all Yahoo! emails out of the phone, and start over. It somehow got hung up when I changed some email settings. It seems to be working fine now.
Wait so there's a limit to how many emails you can have on your phone? I had the same problem with my gmail account. It wouldn't let me dl any more emails after a certain limit. I thought it was a software problem.

Push technology?

Hey guys, I've been lurking around the forums for a while, (rooted my G1 the day I got it, thanks guys!)
Before my G1, I had a blackberry, with "push email". It seemed cool, I could send an email to my blackberry address, and get it in seconds. It might have taken longer, I just didn't realize it because I had no web-access to my blackberry address.
Now, with the G1, I get that you have control over whether or not your gmail syncs (seems to be every 5 minutes), but I keep hearing about "push gmail", suggesting that gmail sends a token to your phone telling it you have new gmail.
This doesn't seem to be the case, because my phone doesn't tell me I have new gmail until it "syncs" again.
Do I just have an idiotic fantasy-land idea about "push technology"? Is the ability to have your cell phone's gmail app check for new mail every 5 minutes what they mean when they say "push"?
Because if my mail client still has to check every 5 minutes, that still sounds like "pull".
Not trying to start any arguments, android is awesome!
umaro said:
Hey guys, I've been lurking around the forums for a while, (rooted my G1 the day I got it, thanks guys!)
Before my G1, I had a blackberry, with "push email". It seemed cool, I could send an email to my blackberry address, and get it in seconds. It might have taken longer, I just didn't realize it because I had no web-access to my blackberry address.
Now, with the G1, I get that you have control over whether or not your gmail syncs (seems to be every 5 minutes), but I keep hearing about "push gmail", suggesting that gmail sends a token to your phone telling it you have new gmail.
This doesn't seem to be the case, because my phone doesn't tell me I have new gmail until it "syncs" again.
Do I just have an idiotic fantasy-land idea about "push technology"? Is the ability to have your cell phone's gmail app check for new mail every 5 minutes what they mean when they say "push"?
Because if my mail client still has to check every 5 minutes, that still sounds like "pull".
Not trying to start any arguments, android is awesome!
Click to expand...
Click to collapse
Try Seven. It's the best that I can think of at the moment.
http://community.seven.com/main.php
Gmail is push. Check Settings --> Data Synchronization. Note that there is NO time setting. Check Gmail --> Settings --> Labels. Note that the ONLY time setting is in DAYS, which indicates the time period over which you should have sync, i.e., things older than X days won't sync (though they WILL download.
Also note: If your network connection drops, then the connection with the gmail server is broken and push email will be broken until the connection can be re-established. Naturally, you don't want the thing to keep on trying over and over again (draining your battery) to make a connection when it isn't available, so it just tries every once in a while. Once the connection with the gmail server is back, THEN push comes back.
For example, I have no data plan since in canada it just costs so much that it simply isn't worth it -- which means that all my data goes over wifi. In order to conserve battery, I have it set to turn wifi OFF when it is both unplugged AND screen off. During this time, it obviously doesn't get push email. When the connection comes back, it may take a little while before it logs back in to gmail and restarts synchronization. If it is already signed in, then email delivery is literally within a couple of seconds.
Note: it signs in upon forced synchronization (manual or periodic), which is why you observe that email is delivered only after a synchronization. It doesn't synchronize unless it is either disconnected, or you initiate a manual forced synchronization.
Email is pull. This is a separate app from gmail and should not be confused. This would have the option under Account Settings --> Email check frequency.
If you want non-GMAIL push email, I suggest k9mail BETA. It does, of course, have the same limitations as the gmail app in that it can't synchronize unless there is a network connection present.
umaro said:
Hey guys, I've been lurking around the forums for a while, (rooted my G1 the day I got it, thanks guys!)
Before my G1, I had a blackberry, with "push email". It seemed cool, I could send an email to my blackberry address, and get it in seconds. It might have taken longer, I just didn't realize it because I had no web-access to my blackberry address.
Now, with the G1, I get that you have control over whether or not your gmail syncs (seems to be every 5 minutes), but I keep hearing about "push gmail", suggesting that gmail sends a token to your phone telling it you have new gmail.
This doesn't seem to be the case, because my phone doesn't tell me I have new gmail until it "syncs" again.
Do I just have an idiotic fantasy-land idea about "push technology"? Is the ability to have your cell phone's gmail app check for new mail every 5 minutes what they mean when they say "push"?
Because if my mail client still has to check every 5 minutes, that still sounds like "pull".
Not trying to start any arguments, android is awesome!
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