When the diamond back cover is off, i have noticed two small indended discs with the word "VOID" written on them. They are positioned to the left of the camera lens and to the right of the stylus head.
Has anyone got any idea what these mean?
Is it by any chance referring to the warranty being void due to water damage? (my worst fear. . .)
Probably stickers over screws which void the warranty when removed ie, you've taken thee phone apart.
As above, they mean "void if removed"
yup its the screws. I opened it up to perform surgery on the diamond to improve audio.
ok, thanks for replies, (phew) that puts my mind at ease
lude219 said:
yup its the screws. I opened it up to perform surgery on the diamond to improve audio.
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how did u do that ?
daraj said:
how did u do that ?
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there's a thread around here somewhere...
Basically you unscrew, cut out the plastic covering the speaker.
Those VOID stickers had me worried! I thought I'd done something wrong.
Thank you for the reassurance.
I had a Motorola some years ago where a white area inside turned red, and I was told that meant it had been dropped in water and the warranty was void. It hadn't, and it's still working fine (daughter has it).
whmcal said:
Is it by any chance referring to the warranty being void due to water damage? (my worst fear. . .)
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not VOID due to water damage, but VOID since you removed the screws...
Related
Can any body else with ATT tilt take the battery cover off and see if it says void in white letters in the 3rd hole closer to the right (last one on the right after the antena) very strange I never noticed this before.
Maybe non tilt peeps can see as well. Thanks
AT&T Tilt: The bottom right screw on mine has a void cover over it.
anonova said:
AT&T Tilt: The bottom right screw on mine has a void cover over it.
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Thanks, so I guess its just a VOID cover. Didnt notice it before.
MAYBE ITS A BUTTON TO ENABLE THE VIDEO DRIVERS!!!!!!
Poke it.
I dare you.
Hahaha!! LMFAO!!!!
tyeo098 said:
MAYBE ITS A BUTTON TO ENABLE THE VIDEO DRIVERS!!!!!!
Poke it.
I dare you.
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Lol! Too funny!
Void? Sometimes is about warranty.
Some company, for trying to be sure you won't try to fix something and then decide to give it back to them for an exchange, they put this stickers and the idea of VOID is that, if you remove that sticker, then your warranty is void, cause you tried to "fix" instead of send it to them.
What he is talking about, is NOT a sticker. Its something INSIDE the 3rd home from the right. You have the two GPS plugs on the left, above the camera port, and between the camera port, and the speaker, is a 3rd small hole, and inside says VOID. Again, its not a sticker placed over a hole, but something about 1MM down INSIDE a hole. I have the same "void" showing on my phone.
Good god, seriously? Can't anyone search?
It's a water damage sticker. It turns red/orange if it's wet. Feel free to try it.
It IS a sticker
Gibbage said:
What he is talking about, is NOT a sticker. Its something INSIDE the 3rd home from the right. You have the two GPS plugs on the left, above the camera port, and between the camera port, and the speaker, is a 3rd small hole, and inside says VOID. Again, its not a sticker placed over a hole, but something about 1MM down INSIDE a hole. I have the same "void" showing on my phone.
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It actually IS a sticker. It is made of a hard, brittle plastic that is designed to break up and fall apart if an attempt is made to remove it. My AT&T Tilt had one over the lower right screw. On your phone, the sticker is stuck to the top of the torx head screw, which is recessed about 1mm in the hole.
Like someone else said, if you return the phone and sticker is gone, No warranty return for you.
It is not the water damage sticker. The water damage sticker is yellow/off white, square, and doesn't say "void". It turns red/pink when exposed to water. There is one inside the battery compartment and one or two inside the phone (stuck to the mainboard). They serve much the same purpose, though. If they have changed color, no warranty return for you.
Thanks for the info. I thought that the VOID sticker was part of a shock detection system, that if dropped, moved the void word into view, thus voiding the phone. I guess a big dent in the case does the same job.
Hahah almost right after I got my tilt, i poked that gently and it went through.
*Facepalm*
What is the void sticker under the battery cover on my TILT? Is it supposed to be showing?
As a guess...I'd say no.
Usually that happens when a sticker that needs to be removed to open the device is removed, leaving behind the word void repeated several times. It's impossible to replace the sticker and lets the service outlet know you've been fiddling. If you haven't been fiddling, I'd be worried you have a badly recon'd unit...
Steve-C said:
As a guess...I'd say no.
Usually that happens when a sticker that needs to be removed to open the device is removed, leaving behind the word void repeated several times. It's impossible to replace the sticker and lets the service outlet know you've been fiddling. If you haven't been fiddling, I'd be worried you have a badly recon'd unit...
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WHAT THE ****.....
I ordered a refurb to replace my brand new TILT and my new Tilt has the VOID STICKER showing under the battery cover.
I haven't done ANYTHING under the cover, only flashed a ROM. It works perfect. Now I'm scared i can't return this because of that stupid sticker for some reason showing!!!
So either my new or old tilt is messed up
Its ok, relax. Im guessing your talking about the void sticker that is covering the screw in the left bottom corner? My Brand new tilt from att has it too. Its so you cant get in with out takin the sticker off. Cheers!
The void sticker should be covering one of the #5 torx screws on the back. In order to open the phone, you would have to remove the void sticker, thus voiding your warranty. No worries everyone has a void sticker not just you.
Oh that lil sticker! Bout 1mm big? I hadn't even noticed it before! I thought there was another sticker that when removed revealed the word void. That little thing seems awfully easy to remove and replace. Not going to try though! Sorry for the panic!
It's definately normal - my MDA Vario III has exactly what you describe showing (and has done from the box).
It's only normal if you're talking about the little black sticker with white letters covering the screw.
If you're talking about the white sticker behind the battery & it has Red letters saying VOID, then you need to worry. That is the moisture meter sticker & it means your device has been wet enough to activate the sticker.
ha, yeah thats the one. phew...thanks guys.
now to find out why my refurb I got has no sticker....
warranty dept just asked me color of same sticker....I truthfully said whitish but slightly greenish...i thought all I needed was a battery/charger for my dead phone but they said phone needed replacement...I noticed black VOID capscrew right after hanging up...googled up you guys. I was warned warranty void if moisture damage. Does no red VOID mean no chance they will try to say moisture involved and deny warranty? ( another post said they tried him) should sticker have been brighter white? I dont want any surprises after I send mine back.
Hello all, while drunk at the beach this weekend I accidentally went into the water with my Touch Diamond in my pocket... stupid... I know, did I mention I was drunk? Anyways, the current issue at hand is what to do with my screwed up cell phone.
I took the backing, battery and SIM card out of the phone and let it dry out as much as I could since the weekend. When I turned it on this morning, the "smart mobility" text appears for a few seconds, but the phone shuts off shortly after that. Do batteries usually break from water damage, as well?
If anyone has any advice for me I would greatly appreciate it. Does anyone know of a legit place that can repair this? Is there anything I can do to try and remedy this problem? Or would you recommend I just sell/ditch this one and get a new phone? Thanks a lot.
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
Disassemble your Diamond completely (manual floating around somewhere in this forum), clean all pieces using one of these isopropanol-brush-thingies, reassemble, turn it on - and pray. Any year - a new battery might be a good idea. No promises on anything of that though. The diamond is a very integrated piece of technology and you might have short-circuited something on one of the PCBs really. No guarantee that everything will work as usual even if the device comes up as well.
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
That's true, I meant to say insurance, heh.
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
I have the same problem with my Tytn 2. It got wet during the "Oranje" Party in Basel, when the firemen were "cooling" down the fans...
It boots..but as soon as it has booted, you here a lot of "bling..bling..bling.." and it shuts down.. the batterie doesn't charge..
You recommend to open and clean it with alcool? Actually I'm not sure if it was washed by the firemen or by my own alcool .ehhehe..
I have a Diamond now, but if I get it back to work, I would sell it on ebay.
Regards
dajudge01 said:
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
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There is a watersensor inside the diamond. They'll notice that the device has been in the water.
wardy said:
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
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Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Firstly remove the battery and SIM, please do not try to power up or charge again as you might have already damaged it beyond repair.
Isopropanol or IPA is what you need (100% Alcohol), you can get this from your local chemist for about £5 a bottle.
You need to strip your phone down completely and use an anti static PCB brush to clean the whole lot (Buy it from Maplin), submerge it in a plate of IPA (excluding the screen) while cleaning. As for the warranty sticker remove this by first heating with a hair drier, then uing a Stanley knife point to remove it.
Once it’s all been cleaned and dried in air, re-assemble and power up. If it fails to work take it back for a warranty replacement. As the warranty sticker is intact, and all the evidence of water damage will have been removed, they should replace it for you without a problem.
nairb011 said:
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
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Pretty sure? I would check if I was you before doing anything else with it. If insurance doesnt cover water damage, what does it cover? Phone insurance is so expensive i thought they covered everything like theft and accidental damage, I thought the idea was a warranty wont cover you if you break the phone but insurance will.
I'm thinking it may be an idea to check before you do anything else so they dont say "Well we cover water damage, but now youve taken apart the phone we cant cover you"
Antimus said:
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
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Seriously you are not hoping warranty will cover "swimming with the diamond"...
imranbashir_uk said:
all the evidence of water damage will have been removed, they should replace it for you without a problem.
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All the evidence, that is, apart from the water-sensitive tab which I am assuming you didn't know about...? (behind the tab for attaching a strap)
Mathew
webmice said:
Seriously you are not hoping warranty will cover "swimming with the diamond"...
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or doese he mean "Swimming Diamond" ... Is that a new feature we overlocked? I think it's time for another entry in the tweaklist... *rofl*
My warranty does not cover accidental water damage, that is for sure.
I charged the battery up over the weekend and tried turning it back on, and, to my utter amazement, the phone completely powered on. I got to all of my menus and was able to use all of the programs that I opened, even the WiFi worked.
However, the functionality of the touch screen is quite screwed up. I don't know if its shorting out or what but there are basically "ghost taps" and other unintentional actions happening all the time. For example, if I were to just leave it at the home screen it would eventually scroll to another menu, open the start pull-down menu, automatically open the calendar and start doing random ****, etc.
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
nairb011 said:
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
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Maybe try to re-calibrate the touch screen?
Don't give up hope, sometimes these things can take days, even weeks to fully dry and become functional. My mom had a sony ericsson somethingorother that she loved, dropped in the tub, didn't work for like a month or more... She'd check it every week or so to see, and slowly the features started coming back... Little by little, more and more buttons would respond (without activating 2 or 3 at a time). Well, long story short (too late?) works 100% now. I don't think water damage is a reparable occurrence, but DON'T sell your Diamond for parts or anything like that, keep it around and check back periodically. Best of luck.
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
deuillevent said:
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
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Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Black93300ZX said:
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
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See post #12
Haha you're all over it... Yeah, I had a feeling they'd have something in the phone, they'd never make it THAT easy.
I know the G1 has two water damaged stickers. One on the side, and one on the main board. I also know T-Mo wont accept it if the one on the side is pink/red. What I don't know is, if the one on the side is white, and the one inside is pink, what will happen then?
If you don't know, then you don't know right? Will they still charge your account if you sent it in for a replacement?
Ideas, own experience, or thoughts?
So you opened up your phone to see the if the mainboard has water damage? Wouldn't that void the warranty already.
xsnipuhx said:
So you opened up your phone to see the if the mainboard has water damage? Wouldn't that void the warranty already.
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Based on the HTC repair manual, on page 96 of 113 (or search for water), it shows there are (2) water damage stickers. But whats interesting (too me) is the one on the side says "this label assemble by vender" while the one on the board doesnt.
There seems to be a few of these white stickers that say pass everywhere. I'm not sure if they are water damage stickers or not.
Found this interesting piece on Sony's website:
"In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
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It's obvious they will void your warranty if you leave the covers open and damage your phone. But what happens if one of the covers starts leaking due to, i don't know, being old and losing its rubber seal's tightness ? Clearly, it is not designed to be used in a shower etc, but rather survive accidental contact with water - but still, if it's IP rated it means we should be able to do it, or just "wash" our phones if they get dirty - goodbye cleaning cloths.
All water-resistant devices are very tricky if we look at warranty conditions. I'm just wondering how will Sony handle this one - is it possible to tell if the phone was damaged because the user screwed up, or because the water resistance failed somehow.
Have you guys had any experiences with IP-certified devices before ?
Akiainavas said:
Found this interesting piece on Sony's website:
It's obvious they will void your warranty if you leave the covers open and damage your phone. But what happens if one of the covers starts leaking due to, i don't know, being old and losing its rubber seal's tightness ? Clearly, it is not designed to be used in a shower etc, but rather survive accidental contact with water - but still, if it's IP rated it means we should be able to do it, or just "wash" our phones if they get dirty - goodbye cleaning cloths.
All water-resistant devices are very tricky if we look at warranty conditions. I'm just wondering how will Sony handle this one - is it possible to tell if the phone was damaged because the user screwed up, or because the water resistance failed somehow.
Have you guys had any experiences with IP-certified devices before ?
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+1
Anyone?
sent from Giant Killer Galaxy Note 2
Sv: Water resistance and warranty ?
Interesting thought there. Sony is going to have a tough time when the inevitable cases of warranty come up. It'll be nearly impossible to determine, where the fault lies, say tur covers get bad over time.. Unless they dry it up, and test the waterresistance of the covers.. But who knows.. They might just declare it void at will.. Lot of companies tend to do that..
Sent from my SGPT12 using xda app-developers app
lol yall think they are actually going to cover water damage?? yall are crazy
there is no way those flaps are going to hold for 2 years strong if you open and close them everyday to charge your phone....people would just be claiming water damage warranty every few months just to get a new phone....i dont see sony shelling out $700 phones because there is no way to tell if the flaps are open or closed during the time of water damage they are always going to say its your fault and not honor the warranty and you really have no way of arguing with them....
they are clearly stating your warranty is void in the case of water damage for a reason....waterproof or not you wont be getting a warranty replacement if the water does actually mess the phone up
i would never get this phone wet on purpose....
djq said:
lol yall think they are actually going to cover water damage?? yall are crazy
there is no way those flaps are going to hold for 2 years strong if you open and close them everyday to charge your phone....people would just be claiming water damage warranty every few months just to get a new phone....i dont see sony shelling out $700 phones because there is no way to tell if the flaps are open or closed during the time of water damage they are always going to say its your fault and not honor the warranty and you really have no way of arguing with them....
they are clearly stating your warranty is void in the case of water damage for a reason....waterproof or not you wont be getting a warranty replacement if the water does actually mess the phone up
i would never get this phone wet on purpose....
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I will sue Sony for that as I have decided that I will hardly open those flaps..always use dock for charging and m already always use bluetooth headsets !!
sent from Giant Killer Galaxy Note 2
djq said:
lol yall think they are actually going to cover water damage?? yall are crazy
... they are always going to say its your fault and not honor the warranty and you really have no way of arguing with them....
they are clearly stating your warranty is void in the case of water damage for a reason....waterproof or not you wont be getting a warranty replacement if the water does actually mess the phone up
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maybe in the country you're living in.
djq said:
i would never get this phone wet on purpose....
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if sony would act the way you said, then it doesn't matter if you got your phone wet by purpose, accident or waterproof failure