BIG Problem With My DiAAMONDDD!! - Touch Diamond, MDA Compact IV General

Hi im finished here
i bought my diamond from 1 week ago and its locked .. anyway i unlocked it and started to use it .. but after while issues have came up clearly .. the end key light is always on and never turn off .. also its over heated it really burns my hand when i hold it .. and once i open the backside cover and i removed the stylus and stick it near the magnet .. and guess what .. it came off .. all these problems on a new diamond used for only 1WEEK !!
i returned the device to the HTC Service Center .. and they gave me a letter to give it to the shop which i bought the diamond from .. when i went to them they said u lost the warranty cuz u unlocked it .. !! im not even satisfied with this device i hate it !!
i know u cant do somthing here but i love this forum and just wanted to remove this pain from my chest and get some suggestions from u ..

Sorry to ask... but which ROM did you put in after unlocking it? The magnet is fixable with some pasting stuff (be careful not to use something to abrassive, or you might melt the plastic).
Have you Hard Reset the phone after unlocking it?
Once the device works properly, you ain't gonna hate it.
Did you followed ALL THE NECESSARY steps to unlock it safely? Have you let the device near a source of heat and/or moist?
Which RADIO is installed? Which version is you Diamond? AUS, EUR, USA?
Calm down and describe the whole scenario. It's the only way the all-seeing eyes from xda can look properly into your problem.
Needless to say: the fact that you loose your warranty is a well known risk of having the device unlocked.
It took me a long 2 week period to dismiss any possible tech fault, and THEN I started RESEARCHING into unlocking.
[size=-1]As I live in Argentina, mine came already flashed, so that was easy on me to take the risk. But even then, I took all the possible cautions. Of course I'd be mad if something like that happened.[/size]

Sorry to ask... but which ROM did you put in after unlocking it? The magnet is fixable with some pasting stuff (be careful not to use something to abrassive, or you might melt the plastic).
Have you Hard Reset the phone after unlocking it?
Once the device works properly, you ain't gonna hate it.
Click to expand...
Click to collapse
i used duttys rom "Ruu_Signed_Duttys_Diamond_5.2.20749_V2_Full" and the magnet i wont fix it by my self i wont stop asking for a new device .. i didnt buy a device to fix it .. i will request to replace it with new one ..
yes i did hard reset the phone ..
i dont hate the phone .. i just hate it for its flows and the fact that its a NEW and allready have many problems with it .. hardware problems heat and button doesnt work and unstable magnet !! that should not happen..
Did you followed ALL THE NECESSARY steps to unlock it safely? Have you let the device near a source of heat and/or moist?
Click to expand...
Click to collapse
yes i did followed all the necessary steps to unlock it.. and no i didnt let the device near a heating source ..
Which RADIO is installed? Which version is you Diamond? AUS, EUR, USA?
Click to expand...
Click to collapse
my version was 1.37 i think and replaced by duttys rom ..
radio version is 1.00.25.05 i dono what was before but i changed it cuz there was no signal .. and no it works perfectly
Calm down and describe the whole scenario. It's the only way the all-seeing eyes from xda can look properly into your problem.
Click to expand...
Click to collapse
i dont think i will calm untill i have a new device .. its not that easy to pay for an expensive new phone and found problems in it ..
Needless to say: the fact that you loose your warranty is a well known risk of having the device unlocked.
Click to expand...
Click to collapse
didnt understand what you mean by this .. is it true that i lose warranty by unlocking it ? cuz i feel ive been cheated .. they told me before its ok to unlock it .. its a matter of software i cant loose warranty by changing software
As I live in Argentina, mine came already flashed, so that was easy on me to take the risk. But even then, I took all the possible cautions. Of course I'd be mad if something like that happened.
Click to expand...
Click to collapse
I took all the possible cautions too but by being cheated by them
and offcourse everyone would be mad if that happend to one of them
anyway thanks for answering me i didnt expect from anyone to answer u really made me calm about it ..

you automatically lose your warranty on ANY phone when you change your unlock your cell phone or tamper with the original software.

Try again but first flash official ROM and SPL.

I'm glad I could help you, a little at least.
Unlocking, HardSPL'ing and such UNofficial stuff are warranty breakers.
It's supposed to be updated with Official ROMs (dwnldd from HTC home)
AFAIK you can't brick your phone without having a large ammount of mistakes.
If you want a new one, re-flash it with the official branded ROM that came with your phone... and try to get the old spl back in... (I dunno if that's possible...)
That way you might be able to pass it as a broken one... the resellers should take it back, because they will have to send it overseas... physical damage to the phone should be repaired nevertheless.
The best luck with this, pal. Hope you don't end up stressed up.

boolean22 said:
physical damage to the phone should be repaired nevertheless.
Click to expand...
Click to collapse
If the warranty is voided as in this case it means the manufacturer can refuse repair wether it be a software fault or any physical damage.

Related

XDA MINI S BRICK PHONE

Well i officially have a BRICK PHONE . I tried to downgrade the ROM and now my phone will not even power up. Its not even coming up. Even with a wall charger the phone will not boot up. ITs just a brick now. Does anyone knowif there is any hope or should just use it as a door stopper.
WOW 49 views and no replies. Some one please help. Should i send it to HTC since my warranty is voided. If i should anyone know a HTC support center in the US.
Yes, there is one HTC support center located in Houston.
You can send them email
[email protected]
or call them
1-888-356-2375
(They answer as Tmobile customer care, but are actually a division of HTC).
HTC America
5950 Corporate Dr
Houston, TX 77036
888 482-8725
Hope this helps and wish you luck.
gambino said:
Well i officially have a BRICK PHONE . I tried to downgrade the ROM and now my phone will not even power up. Its not even coming up. Even with a wall charger the phone will not boot up. ITs just a brick now. Does anyone knowif there is any hope or should just use it as a door stopper.
Click to expand...
Click to collapse
I've had an experience when flashing my phone where during the flashing process the battery gets sufficiently depleted that it won't turn on after the flash completes. During the flash process, the battery does not charge, and the reading and writing to flash consumes more power than normal operation.
When the Wizard battery gets depleted, it will not take a charge without some serious effort. I would plug it in to the charger and leave it for at least half an hour. Then, with the power adapter still connected, attempt several resets using the soft reset button. There was a time when I had to do this several dozen times before it "took" and was revived.
You can confirm whether it's a battery problem by trying another battery. Perhaps you can stop by your carrier's retail store and ask to try a battery. If it powers up, then tell them your battery went bad (not unusual) and they may replace it for free.
Thanks for the advise, i ll try that. I knew i could get some help from this forum thanks again guys.
went to the tmobile store tried a new battery it still wont come on. I guess have to call HTC on monday. Might have fried te phone.
Called HTC support and they do not support the xda mini s. Anybody have a suggestions or any third party vendors who can help fix this phone. Please advise.
WOW 400 views and no inputs
gambino said:
WOW 49 views and no replies. Some one please help. Should i send it to HTC since my warranty is voided. If i should anyone know a HTC support center in the US.
Click to expand...
Click to collapse
gambino said:
WOW 400 views and no inputs
Click to expand...
Click to collapse
Maybe if you weren't so sarky people might want to help...some more info might be good. What bootloader from / to and why? Does a computer recognise and install it, what happens when you run a rom update etc etc.
If you have destroyed the bootloader you will need to use JTAG to reflash it and this is not something you can do at home with your own PC so you may have to pay a service centre to correct it.
Richard
I was not trying to be sarky about it. I just need help. I downgraded the ROM from the 2.21 version to 1.X version. After the downgraded the phone booted up and it got stuck at the initail ROM screen. I tried reseting it a couple of time and it kept coming up and it gets stuck from on the ROM boot up screen. So i took the battery out and after i put it back in its not even coming up. There is absolutely no power. Im willing to send it any service center i just need info on where to send it to . HTCUSAINC says they do not support 02 devices. Thanks for at least responding to my thread.
gambino said:
I was not trying to be sarky about it. I just need help. I downgraded the ROM from the 2.21 version to 1.X version. After the downgraded the phone booted up and it got stuck at the initail ROM screen. I tried reseting it a couple of time and it kept coming up and it gets stuck from on the ROM boot up screen. So i took the battery out and after i put it back in its not even coming up. There is absolutely no power. Im willing to send it any service center i just need info on where to send it to . HTCUSAINC says they do not support 02 devices. Thanks for at least responding to my thread.
Click to expand...
Click to collapse
HTC USA probably say that because they are contractually obliged to.
fluffcat1 said:
If you have destroyed the bootloader you will need to use JTAG to reflash it and this is not something you can do at home with your own PC so you may have to pay a service centre to correct it.
Richard
Click to expand...
Click to collapse
OK, who are i-mate's service agent in the US? Ring them. Explain you know how they don't service the XDA mini s, but it's a JAMin or whatever, and you're over from the UK where you work etc so can't send it back to o2 immediatley, a rom upgrade has gone wrong and you've corrupted the bootloader, you have downloaded the rom files and will strip the phone to the circuitboard if they would be so kind as to flash your rom file on it via JTAG if you made a donation to the charity of their choice etc etc.
So make it out that they have to do little work other than plug the JTAG onto the board and click 'ok' and you may get away with it.
If they do go for it, strip the phone, send the extracted rom files on CDr, thank your lucky stars and don't do it again. If they don't go for it, try the next HTC device service agent you can find until someone does.
Although people have JTAG equipment outside HTC the contact points are not labelled / listed in the service manual so you need them or their authorised agents to be able to do this.
Richard
Thanks for the advice you have been a great help im going to look for a Imate service center in the US. thanks again . Has anyone ever had any work done by the pocketpctechs.com please advise
gambino said:
Thanks for the advice you have been a great help im going to look for a Imate service center in the US. thanks again . Has anyone ever had any work done by the pocketpctechs.com please advise
Click to expand...
Click to collapse
I don't know if PPCTechs have JTAG capability for wizard. Ring them and ask. If they say '"huh? all our boxes have tags on them sir" or similar walk away...
You need someone that not only has a JTAG flash kit but also knows where the testpoints are on the wizard board. I don't sadly :-(
And I really would offer to strip the board down before sending - that's an hours' labour in some places!....
Richard
Thanks you are being such a great help.Wow its getting even closer to a brick phone huh.Well im still looking i have no idea where to find a repair center for this o2 xda mini s.Ill try club imate like u said in earlier.thanks again. i owe u one
gambino said:
Thanks you are being such a great help.Wow its getting even closer to a brick phone huh.Well im still looking i have no idea where to find a repair center for this o2 xda mini s.Ill try club imate like u said in earlier.thanks again. i owe u one
Click to expand...
Click to collapse
Unless you have a specific reason not to send the device back to o2 why not ring the UK XDA helpline for a quote? They do out-of-warranty repairs. +44 808 100 3427
If you are the original purchaser the warranty should still be valid - just don't mention you tried to flash it, says it stopped working.
Shipping insured to the UK should be no more than $25.
Richard.
I might just have to do that . It was a gift , but i know want the person to know that i tried to flash the phone. But at this point ill rather send it back to O2, than go thru all this stuff. Thank you soo much for ur inputs.
fluffcat1 said:
gambino said:
WOW 49 views and no replies. Some one please help. Should i send it to HTC since my warranty is voided. If i should anyone know a HTC support center in the US.
Click to expand...
Click to collapse
gambino said:
WOW 400 views and no inputs
Click to expand...
Click to collapse
Maybe if you weren't so sarky people might want to help...some more info might be good. What bootloader from / to and why? Does a computer recognise and install it, what happens when you run a rom update etc etc.
If you have destroyed the bootloader you will need to use JTAG to reflash it and this is not something you can do at home with your own PC so you may have to pay a service centre to correct it.
Richard
Click to expand...
Click to collapse
Hello Richard!
Could you please tell me more about JTAG? What does JTAG stand for and what JTAG can do. Its unlucky that now i have a dead O2 MiniS like Gambino because of doing the same thing he did (downgrade ROM). Will my phone become alive if i change the Flash ROM Chip?
BR
yes its unfortunate . I was trying to downgrade the rom. Whats exactly happened to yours. Has anyone else haad this problem and if you did were u able to revive it.
gambino said:
yes its unfortunate . I was trying to downgrade the rom. Whats exactly happened to yours. Has anyone else haad this problem and if you did were u able to revive it.
Click to expand...
Click to collapse
I did use the newromupdateutility_wizard_noid.exe with custom ROM (Button's) to flash my O2 Mini S (it was with German ROM 2.21 and i wanted to downgrade ROM in order to unlock CID and reflash with English ROM). The process went Ok and when the phone restarted i got
IPL 1.0. xx
SPL 2.21.xx
OS 1.54xx
and a boot screen with a glass of beer !!!!
Then the phone hang up, i think because of incompatible SPL and OS
I took out the battery trying to get into bootloader and reflash with another ROM but the phone did not power on. Now its totally a DEAD BRICK.
yup thats the same thing that happened to me. Anybody else have any input if this ever happened to them

HTC TYTN II Warranty return

Hello people... I read all the stuff here and I start to:
1. install Hard SPL 3.56 from here http://forum.xda-developers.com/showthread.php?t=396922 all went ok
2. I've proceed to Security Unlock from here http://forum.xda-developers.com/showthread.php?t=361236 all went ok
3. I flash Dutty's rom and latest radio - all went ok
with a minor problem 3G HSDPA and Video Call stopped working. I read from the net that many people had this problem and the way to resolve is to send back to warranty (the phone worked with 3g until I flash and unlock him).
4. I read and proceed like here http://forum.xda-developers.com/showthread.php?t=335568 but phone show on three screen HardSPL 3.56
Now I download the original rom from here http://www.htc.com/www/SupportDownload.aspx?p_id=13&cat=2&dl_id=21 and flash him, I proceed to relock from here http://forum.xda-developers.com/showthread.php?t=361236 all went ok, but in the three screen I have : KAIS130 on first line, SPL-3.28.0000 in the second and CPLD-8 in the last line.
My question is: CAN I SEND HIM NOW FOR WARRANY RETURN NOW ?
Zaf said:
Hello people... I read all the stuff here and I start to:
1. install Hard SPL 3.56 from here http://forum.xda-developers.com/showthread.php?t=396922 all went ok
2. I've proceed to Security Unlock from here http://forum.xda-developers.com/showthread.php?t=361236 all went ok
3. I flash Dutty's rom and latest radio - all went ok
with a minor problem 3G HSDPA and Video Call stopped working. I read from the net that many people had this problem and the way to resolve is to send back to warranty (the phone worked with 3g until I flash and unlock him).
4. I read and proceed like here http://forum.xda-developers.com/showthread.php?t=335568 but phone show on three screen HardSPL 3.56
Now I download the original rom from here http://www.htc.com/www/SupportDownload.aspx?p_id=13&cat=2&dl_id=21 and flash him, I proceed to relock from here http://forum.xda-developers.com/showthread.php?t=361236 all went ok, but in the three screen I have : KAIS130 on first line, SPL-3.28.0000 in the second and CPLD-8 in the last line.
My question is: CAN I SEND HIM NOW FOR WARRANY RETURN NOW ?
Click to expand...
Click to collapse
honestly, i dont think they care what the spl is as lng as the rom is the default rom. ive sent mine back for warranty by just flashing the stock at&t rom and they didnt even check the spl
This should have been posted under the existing thread for returning devices to their original state for warranty.
Short answer: Yes.
Thank you for your answer. Tomorrow I'll send the HTC TYTN II to the warranty return.
Not to sound funny...but I would smash it. lol I know it sounds like I'm being a smart ass, but I would.
Or what I have been told to, from someone tha works in an AT&T store.
"Just tell them you dropped it in a lake and you dont have it to return it."
Just make sure you have the phone turned off when you do that. They send a test out to that phone.
zz_3.14_zz said:
Not to sound funny...but I would smash it. lol I know it sounds like I'm being a smart ass, but I would.
Or what I have been told to, from someone tha works in an AT&T store.
"Just tell them you dropped it in a lake and you dont have it to return it."
Just make sure you have the phone turned off when you do that. They send a test out to that phone.
Click to expand...
Click to collapse
Until he mentions that water came into contact with the phone... Please think before offering ridiculous advice.
zz_3.14_zz said:
Not to sound funny...but I would smash it. lol I know it sounds like I'm being a smart ass, but I would.
Or what I have been told to, from someone tha works in an AT&T store.
"Just tell them you dropped it in a lake and you dont have it to return it."
Just make sure you have the phone turned off when you do that. They send a test out to that phone.
Click to expand...
Click to collapse
warranty DOES NOT include lost phone, unless you are suggesting sending back a water dripping phone for them to fix
NotATreoFan said:
Until he mentions that water came into contact with the phone... Please think before offering ridiculous advice.
Click to expand...
Click to collapse
Eat me.
This is what I was told by a customer service representative of AT&T.
Please read before you quote and call someone out.
Zaf - you are fine you can take your phone back - best luck
mbarvian - hello ... some technicians are weirdos they dont look at SPL but some of them they particularly look for changes in its properties i was in my agnet last saturday and apparently all technicians now must validate ROM and SPL before taking the repair request! they just look for a reason to void our warranties... so it is recommended we revert our spls before going to agnets
zz_3.14_zz said:
Eat me.
This is what I was told by a customer service representative of AT&T.
Please read before you quote and call someone out.
Click to expand...
Click to collapse
Hey man... take it easy. I'm not trying to offend anyone here. You need to be a little more comical when suggesting someone drop their phone in water in order to facilitate getting a replacement device.
Now, speaking as someone who has been through 15+ warranty exchanges with AT&T/Cingular over the last 3 years, I'm gonna have to call BS on your original statement. One of the first things a representative asks you on the phone is: "Take a look under the battery. Is there a pink strip anywhere in the area?"
Here in romania they not change or repair your phone if you drop it, lose, steal, make underwater photos or whaever other stuuf like that.
They change or repair if you have problems without harm him.
NotATreoFan said:
Hey man... take it easy. I'm not trying to offend anyone here. You need to be a little more comical when suggesting someone drop their phone in water in order to facilitate getting a replacement device.
Now, speaking as someone who has been through 15+ warranty exchanges with AT&T/Cingular over the last 3 years, I'm gonna have to call BS on your original statement. One of the first things a representative asks you on the phone is: "Take a look under the battery. Is there a pink strip anywhere in the area?"
Click to expand...
Click to collapse
lol Its cool bro. My B for going off. I thought i was putting a bit of comical spin on it. But the interwebs doesn't convey that very well.
Oh, and dude, thats a LOT of phones in 3 years. lol. I swear on my life the guy at the store told me to just tell them that its at the bottom of a lake and make sure the phone is tuned off. This way you dont have to turn in the phone. The reason the guy told me this is because I wanted to get a new battery for my smt5600 and it was going to cost more than the phone itself. Thats what they told me to do. So I dunno.
Anyway, im cool. I have no beef with you....that is unless you're going to bring some mashed potatoes and gravy...Oh, and tell me about this 'pink strip'. I've never heard of such a thing...llol I even pulled my battery to see if there was something there. Is it to tell if the phone go wet or somethng?
zz_3.14_zz said:
lol Its cool bro. My B for going off. I thought i was putting a bit of comical spin on it. But the interwebs doesn't convey that very well.
Oh, and dude, thats a LOT of phones in 3 years. lol. I swear on my life the guy at the store told me to just tell them that its at the bottom of a lake and make sure the phone is tuned off. This way you dont have to turn in the phone. The reason the guy told me this is because I wanted to get a new battery for my smt5600 and it was going to cost more than the phone itself. Thats what they told me to do. So I dunno.
Anyway, im cool. I have no beef with you....that is unless you're going to bring some mashed potatoes and gravy...Oh, and tell me about this 'pink strip'. I've never heard of such a thing...llol I even pulled my battery to see if there was something there. Is it to tell if the phone go wet or somethng?
Click to expand...
Click to collapse
There is a white strip under the battery of all AT&T phones. It turns pink if exposed to water/moisture. The reps will try to trick people into admitting there is a pink strip because they don't mention that it's normally white. I always cut them off and say "no the phone has not gotten wet", before they can even finish the question.
Do you carry insurance on your phones? If so, then it doesn't matter what happens to it, they'll still replace it.
NotATreoFan said:
There is a white strip under the battery of all AT&T phones. It turns pink if exposed to water/moisture. The reps will try to trick people into admitting there is a pink strip because they don't mention that it's normally white. I always cut them off and say "no the phone has not gotten wet", before they can even finish the question.
Do you carry insurance on your phones? If so, then it doesn't matter what happens to it, they'll still replace it.
Click to expand...
Click to collapse
Yes I do. Well, my tilt anyway. lol and Now I see what you're talking about with that white strip. It looks like a little piece of tape. lol thats funny, I'll have to remember that.
jahrami said:
Zaf - you are fine you can take your phone back - best luck
mbarvian - hello ... some technicians are weirdos they dont look at SPL but some of them they particularly look for changes in its properties i was in my agnet last saturday and apparently all technicians now must validate ROM and SPL before taking the repair request! they just look for a reason to void our warranties... so it is recommended we revert our spls before going to agnets
Click to expand...
Click to collapse
I will most likely send my phone back with a changed spl. My micro usb pin must be damaged since it will no longer be recognized by computers. There is no real way to revert back to normal, just the stock rom... and then reflash and take the battery out half way. I am hoping someone can verify this is no problem in the U.S. ? Thanks

Have i bricked my phone?

G1 Bricked? or not I think Yes...have you Solution for me
hi, i'm new on this forum
G1 Bricked? or not I think Yes...have you Solution for Me?
no fastboot access
no recovery access
press home and power nothing
press camera and power nothing
logo t-mobile stay on the screen
when i press scroll and power blue led mode appear
i have flash my phone many times and no problem
to day big problem, after flash my radio 1.5 for a radio 1.0, because problem with wireless connection, and Now after the reboot my phone no respond
do you have any idee for my problem
perhaps: goldcard solution or.....???
Please thank's for help
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
Click to expand...
Click to collapse
thanks you for your rapid ask, but i sure , exist a solution for the brick.
my phoneis not guaranteed because I bought it used
SNIFFF
There's no current solution for a brick. A brick is a brick and you're done. Sorry
I had the same issued as you are having i was also stuck on the t-mobile logo screen because of the radio update, and yes my phone got brick. but since i had insurance on the phone i took it to my local t-mobile made up some excuse that my phone stop working and they gave me a brand new one in store for free. gotta love the extra at 5 dollars you pay for insurance saved me from buying a new one lol.
Yup, you've got a brick. Most common brick actually, downgrading radio 9/10 times seems to leed to a brick. Currently there are no working fixes. There are rumors that either a serial->USB cable might help fix a brick or wiring up a jtag setup. There's info about both on the interwebs but neither has been proven to work on the dream yet afaik.
Here is my question. What were you doing before the brick happened? By chance did you install the special spl?
alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
Click to expand...
Click to collapse
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.
speoples20 said:
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.
Click to expand...
Click to collapse
How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...
alritewhadeva said:
How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...
Click to expand...
Click to collapse
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.
cidica said:
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.
Click to expand...
Click to collapse
Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)
alritewhadeva said:
Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)
Click to expand...
Click to collapse
simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.
just tell them your phone wont boot up if you cant get to recovery or android screen neither can they on your phone so they will never know what u did to it
cidica said:
simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.
Click to expand...
Click to collapse
Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it
alritewhadeva said:
Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it
Click to expand...
Click to collapse
I work for T-mobile and telling them you broke the hardware on the phone is NOT covered under warranty. The manufacture's warranty only covers phone defects not people dropping their phone. A touch screen going out is an example of hardware covered under warranty. Software is covered under warranty as well and all you have to say is the phone won't boot past the G1 screen. Thats all you have to say.
All right. I rest my case then O mighty T-Mobile worker. No sarcasm haha.
Yeah its true, you do have to be careful if you plan on using the warranty route if its not totally legit, but then I suppose it differs depending on region. Over here in the UK it covers quite a few things like accidental dropping of the mobile, water damage etc. Which reminds me, I need to add my mobile to my monthly insurance policy...
The insurance isn't really worth it =/ Even if you claim it you still have to pay 130$ here in NY
Blimey... I pay £6/m (thanks to my credit card policies) instead of the usual £9/m that covers the mobile phone over accidental damage, theft, water damage, software damage etc. However if I do make a claim I think its £30-£40 for a replacement G1.
HELP! Is my g1 bricked?
After reading a few other thread I believe my g1 is bricked.
I was trying to install Superhero G3. After installing the radio provided in this thread:
http://androidcommunity.com/forums/f56/official-hero-g3-build-rom-18471/
My phone hung at the T-Mobile g1 boot logo.
I can't get into recovery or anything.
I bought the phone from craigslist, so I don't have a warranty or anything. My parents would kill me if they found out I have to buy myself a new phone.
PLEASE I hope there is something I can do to fix this.

DEAD Galaxy Tab. Samsung Center said the Motherboard problem.

Hi all. My TAB is dead already. it's dead just normally not because of flashing or rooting process etc. The battery drain to below 10% before i go to sleep and left it without charging it. I don't think its the cause it's dead.
Btw, when i wake up tomorrow morning, i found it dead then, i connect it with the charger but nothing happen. no lights, no display, nothing show up.
After trying all the combination of keys that i found on google to wake it up, it still not helping.
For info, my Tab is already being rooted and flashed with Overcome 2.0.1 ROM from the first day i bought it a months ago. Its act like a normal before its really dead.
So, I send it to the Samsung Center (Malaysia). After a week, i got a call from them and they said my Tab Motherboard is fault/burn because of 3rd party software that i install on it. I think they mean the rooting & unlocking the Tab. So that, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard if i want.
what you think guys? Does rooting/flashing a Rom will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
k0sh said:
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
Click to expand...
Click to collapse
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
alisabki said:
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
Click to expand...
Click to collapse
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
k0sh said:
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
Click to expand...
Click to collapse
oooppss. its your thread..
my wife already know the Tab is dead. now she blabbering bla bla bla
..........//
btw, k0sh, do you think i can send the Tab to them as you prefer on your thread for Hard Brick? it cost about $50 + shipping cost. Maybe its around $70-$100... but i still confuse, it's really my tab motherboard is really burn or they just TAIK?
btyork said:
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
Click to expand...
Click to collapse
ya i know it. they will win. even i dont OC & even its brick because of their hardware faulted. but from what i see, they are likely to transfer the cost of repair to me because i'm rooting it. oh my~
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
maybe its just their excused? i will try to fight them tomorrow when the tab is arrived.. trying my luck!
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
bongski55 said:
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
Click to expand...
Click to collapse
so, u are not using overcome?
alisabki said:
so, u are not using overcome?
Click to expand...
Click to collapse
As my sig says it....no longer as I have no use for it.
And even the Pitbull, one of the brains behind Overcome had posted about UNDERCLOCKING here and here.....it isn't just me....
alisabki said:
Hi all. My TAB is dead already. Dead normally not because of flashing or rooting etc. The battery drain to below 10% before i go to sleep. I just left it without charging it. I dont think its the cause.
btw, when i wake up tomorrow morning, i found it dead then trying to charge it but never happen. no lights, no display, nothing show up.
after trying all the combination of keys that i found on google to wake it up, nothing happen.
My Tab is rooted and with Overcome 2.0.1. I already rooted it and using this ROM on the first day i buy it a months ago. Its act like a normal before its really dead.
so, i send it to Samsung Center. After a week, i got a call from them and they said my Tab Motherboard is fault because of 3rd party software that i install on it. I think they mean rooting & unlocking the Tab. So, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard.
what you think guys? if rooting will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
Click to expand...
Click to collapse
kinda similar with mine....now my gtab still on samsung centre. this morning tried to check it out and it was told that i will receive new korean battery & new machined
the customer service told that before i upgrade to gingerbread (also in samsung centre) my gtab is being rooted??
the question (in my case), is it possible to detect that my gtab was rooted since they (samsung centre) already upgrade it?
well alisabki, its kinda hard in your position....have you tried to look after the mother board on ebay/amazon perhaps? to get the alternatives price?
last night i just read (forgot the sources) that cost to build gtab is only $241 (part+labor)
come to think of it, i guess frequent flashing and trying new kernels may cause wear and tear to the tab. refers to my response here : http://forum.xda-developers.com/showthread.php?p=14765324#post14765324
The service centre person told me they replaced the motherboard and the battery. I am staying stock for now.
Well folks,
Just pick up my gtab and it os i got new korean battery and new machine dunno what they mean with machine here i guess same with u, motherboard with free warranty power.
They said,"my gyab was being rooted" but they already upgrading to gingerbread so they helped me with free warranty.
Imho, my case happened because i had install couple application that required root such as adfree,quikreboot,etc and perhaps the officially gingerbread doesn't comfortable enough which is i haven't rooted
Fel good to be back with this magnificent 7
genuine asia gingerbread
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Well, i love Overcome Rom. Its getting better and better. Yap. Like Pitbull, im also the battery-wh*re.. i dont care so much about its performance. Im not doing heavy stuff/work on it. i got my nexus one btw to trying or playing overclocking etc... im just using my tab to surfing, file transfering/dropbox, movies, and even games sometime which i think it's 1ghz power is still doing its job.
What is my really problem is they (samsung center) say my warranty is void because of 3rd party software that i install on it. i think its just their excuse. the overcome rom that i use is already a month old. nothing wrong with the 3rd party software that i've install.
Declan79, its possible to detect if we root it or not. in my case, they just change the motherboard and they will turn it on just like normal. for example, my pc dead because of the motherboard. i change it to the same model and walla.. its fixed! its the same concept..
the cost to change the motherboard is cost me around USD263.27 which is more expensive + no warranty. so what? everything is expensive in my country.
you're so lucky Declan. even you void the warranty by rooting it, u still got it repaired for free..
connexion2005 said:
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
Click to expand...
Click to collapse
yes, you know what, im the person who asking on your facebook page about my Tab. Im the Malaysian guys..
btw, im still find a local JTAG service that will reduce the cost first...
and i don't know if it is true my tab motherboard is 'really' burn or what...
af974 said:
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Click to expand...
Click to collapse
u bricked it on the Odin process?
and, i'm waiting the news badly!. hopefully, u got to use the warranty as i will fight the samsung guy hardly!
never bought the samsung phones ever... it very risky..

I9000 Damage by Water ?!

So i bricked my phone and it seems like that nobody can help me ...
My Phone shows no reaction i don't know if a USB JIG would help.
---------------
I pay every 3th month for an insurance (If my phone get damage by water)
so if i let my phone fall into water they would send me a new phone ?
ps.: Sorry for my bad english :ssss
OH wrong section sorry i report .... was before on Q&A
Try the jig first. It's cheap. Just order one off ebay.
Also make sure that your warranty really does cover water damage. As far as I know there is no warrranty that covers water damage, though I suppose your carrier might offer additional coverage in return for extra charge.
Driv said:
So i bricked my phone and it seems like that nobody can help me ...
My Phone shows no reaction i don't know if a USB JIG would help.
---------------
I pay every 3th month for an insurance (If my phone get damage by water)
so if i let my phone fall into water they would send me a new phone ?
ps.: Sorry for my bad english :ssss
OH wrong section sorry i report .... was before on Q&A
Click to expand...
Click to collapse
you have insurance?... the no need to worry... they will fix it.. if it`s not fixable, they will send you a new one
that`s how insurance works.
are you sure you can't acess Download mode? either way try the USB JIG first
I have warrenty from the market i bought it from and an extra warrenty for water and fall damages
the normal warrenty goes until 13.08.12
siky_dude said:
you have insurance?... the no need to worry... they will fix it.. if it`s not fixable, they will send you a new one
that`s how insurance works.
Click to expand...
Click to collapse
You mean if i let it fall into water ?
just bring it to the warranty and chill out, insurance will fix it
But what if they see that i flashed a coustom rom ?
Then you get a very very big invoice ...
Unless if they can fix it, they won't be able to tell that you are on a custom rom.
lasickui said:
just bring it to the warranty and chill out, insurance will fix it
Click to expand...
Click to collapse
+1
they should not matter on what you're flashing,
can not check
my phone got also water damaged. i changed the whole front panel for under 100 euro and it worked. i think its cheaper than the price you must pay trough insurance. if you need more information, i can help you!
Sent from my GT-I9000 using XDA
I don't know if u get it but my phone hasnt a waterdamage it ist just bricked.
So i wan't let it fall into water so maybe i'm lucky and get a new phone..... Know what i mean ?
haha=DD stupid me *biiig facepalm*
how badly bricked? showing up any lights?
Sent from my GT-I9000 using XDA
Download mode works ?
nothing works
it is like there is no battery in
Just bring it to them, dude! If they know you've flashed custom rom, that mean your phone fixed. Just take the phone and say good bye. Will they put you in jail? If they do don't worry. Just tell them I buy your phone because of custom roms, if there were no custom roms every phones just look and do the same **** like each other, if every phones look and do the same **** so instead of buy this costy phone why stupid I buy another cheaper 10 time than. You know I am like addicted of flashing custom rom. I flash every new rom as soon as it posted. I think my phone will be brick like you, man. But I don't care, as long as I feel good )
Sent from my GT-I9000 using xda premium
Dude don't worry this is YOUR phone you buy it with your money so you can even put a dragon in there and trow it in the lava its yours. so try to fix it if you believe you can. the are lots of people here that they are able and will help you just.(i got the same problem with you my phone wont open and wont do a thing its like i Shot it with a shotgun and i have not found a solution yet )if you can't fix it they will fix it i mean will relapse it (i think)
by the aether hand if you don't feed like trow it in the water find a good service and let the professionals do there tricks or you can buy a new one but before you do 1 of all those things think it big time and know that what ever you do its your choice and you consequence if are any
ps try The Dev. section for your Devise
thanks for so many replys.
I have ordered an USB Jig and it it probaly arrive tomorrow.
But if it wont work i will bring it to the shop and look what they can do...
So my USB Jig is here but it won't work -.-
I do anything wrong ?
1.Battery out
2.battery in
3.USB Jig in

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