Database Develop

Wireless Internet Problem: Tilt crashes my laptop's wifi connection

Hello guys,
I was wondering if you could help an extreme newbie.
I just got my tilt a couple of days ago, and with the help of a friend i have installed Dutty's touchflow rom. My problem is the following:
I have a Sony Vaio laptop that connects to the internet wirelessly through my wireless router. My tilt also connects to the internet through the router. However if i connect the tilt to the vaio for an activesync or to charge, the wireless connection on the laptop crashes. It crashes even if the wifi on the tilt is turned off. It can only be restored if i disconnect the phone AND restart the computer.
Did anybody face a similar problem?
Any help would be appreciated.
Thanks.

It's an activesync issue.
When not connected to the PPC , Right click on AS icon in the PC.
Select Connections.
on the bottom you will see.
"Allow wireless connection......"
Mark the check box and your good to go
Nadavi

Hey buddy,
Thanks very much for responding. Tried it but unfortunately no joy. Its like my laptop loses the ability to connect to the router. I can see the connection but it just stays there, tries to get an ip, gets one and then crashes again...
Any other ideas?

what nadavi said, helps when you have problems connectin at your phone not your laptop.
perhaps your problem hs to do woth your network-configuration. AS gives a bridged network-interface trough to your mobile phone, connected via AS.
eventually your real-network-interace-driver or something else has problems with thi network-bridging ... did you tried to install AS 4.2 instead of 4.5 or otherwise?

aalexandrou said:
Hello guys,
I was wondering if you could help an extreme newbie.
I just got my tilt a couple of days ago, and with the help of a friend i have installed Dutty's touchflow rom. My problem is the following:
I have a Sony Vaio laptop that connects to the internet wirelessly through my wireless router. My tilt also connects to the internet through the router. However if i connect the tilt to the vaio for an activesync or to charge, the wireless connection on the laptop crashes. It crashes even if the wifi on the tilt is turned off. It can only be restored if i disconnect the phone AND restart the computer.
Did anybody face a similar problem?
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
I bet you have a Intel 2195 or 2200BG wireless adapter in the notebook? There is a problem with some of the drivers for the adapter and Activesync that makes you wireless network disconnect when you plug your phone in for sync. I had the same problem on my former laptop, it went a way with a driver downgrade!!! if I remember correct
Another way of solving it was installing Trend Micro PC-illin 2007 Internet security. It installs some sort of driver that made it work, it sound crazy I know but it worked with that - I and more people that I know got it working that way but I dont´t like Trend Micros software

Hey easycure,
Thanks for this response. I took your advice and went the opposite direction. I do have a 2200BG adapter, but rather than downgrade, i upgraded the driver.
Worked like a charm. Thanks!!
@edi - thanks for your reccomendation too. In the end i did not need to go that way, but thanks all the same.

aalexandrou said:
Hey easycure,
Thanks for this response. I took your advice and went the opposite direction. I do have a 2200BG adapter, but rather than downgrade, i upgraded the driver.
Worked like a charm. Thanks!!
@edi - thanks for your reccomendation too. In the end i did not need to go that way, but thanks all the same.
Click to expand...
Click to collapse
Yeah it might have been a driver update I did, it was two years ago I had that laptop so I cant remember exactly But I am happy that it fixed it for you - I do remember how frustrating it was

I am having the very same issue. When I connect my Kaiser via activesync the wireless status information immediately appears on my laptop. The internet connection then stops working or only occasionally works. Took me an age to find a related thread! I'm about to update the drivers for the 2200BG adapter so I hope it works!
Cheers

USB device not recognized:Cant connect to laptop..??

laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia

a in yul said:
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
Click to expand...
Click to collapse
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao

thx...
@[email protected] said:
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
Click to expand...
Click to collapse
hello there, first n foremost thanks for your input!
Before trying out your possible solution i tried to connect and for some reason i was able to connect via the device today...??!!
i really dont know why, but will try your soln if this situation reocurrs.
NB: this happenned to me twice in the last 3-4 months, n i never figured out the cause ??
any other advice or ideas gratefully accepted.;

its probably the same as me and loads of other people - the pins have bent on your usb connector - probably caused by using non standard chargers and usb leads. Its been widely reported. The non-standard leads have too much space around them when plugged in and wiggle causing the connector on the tytn II to bend. Try using the lead which came in the box and see if it helps. and try using the charger that came with it too.

Can bent pins be fixed?
Hello -- I'm one of those people with a non-recognition problem. Is it possible to fix the bent pins? My problem seems to have begun around the time I lost my original USB cable. Now, all the cables I have -- ones that have been specifically sold to work with my HTC Tilt -- have the symmetrical, sort-of-trapezoidal mini-usb connection, rather than the rectangle-with-one-corner-cut-off shape of the original cable. I should say these cables do charge my device, but none of my computers recognizes it as a USB device.
Help?
Thank you,
J. Georgia

bent pins continued
I should add that the charging cable that originally came with my phone has the same connector shape, so I'm not sure what's going on.

USB Device not recognised
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.

axeman said:
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
Click to expand...
Click to collapse
Unfortunately this is no soution for me. I seem to have this problem as well, since about two weeks.
I use two notebooks (Dell & Acer) and both do not show any activity when connecting my Kaiser to the original USB cable. The device is not even switched on when I connect it, nor does this happen when I connect it to the (original) cable in my car, which did work before.
Charging works fine, both in the car and when connected to both notebooks, but no Sync at all.
I have tried another USB-cable with the same result, so I suspect some hardware-problem causing me to be unable to copy files between my notebook and my phone and worse, rendering me unable to flash a new ROM onto it.
Who knows what to do next?

I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia

I have had similar problems with my touch pro in the past, even bluetooth internet sharing eventually gave up the ghost.
I tried a myriad of leads and then eventually reinstalled active sync- which did the trick.

USB sync not working
[email protected] said:
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
Click to expand...
Click to collapse
I've had the same problem with my first Tilt. There's multiple threads that detail this known problem. Some seem to be due to bent pins, some are general hardware failures (possibly the USB controller). There are some HardSPL images out there that have a "force usb" option enabled. This never worked for me, but it might be worth a shot for you.
...a word of warning....
If you end up reflashing your phone (via MicroSD) and the flash goes bad, you may be stuck, as many of the solutions for repairing a bad flash require you to USB sync. My first Tilt was a victim of this after a bad stock ROM flash that left my device without audio, and unable to flash via MicroSD.

replace usb board
you need to replace your usb board. It will run you less than $10 if you do it yourself. you can get the board on ebay

really? 4 years later?

Tytn II charging and usb problem?

Hi guys,
i have one very strange problem regarding TYTN II. It is almost new device, barely used but following things are happening:
1. Can not be charged while it is switched ON. In order to charge the battery i have to turn device OFF and than to connect it to the charger. Red light is instantly on and charging.
2. While it is ON and i connect it to the PC using USB cable, it is not recognized from operating system (it is not charging as well, it will charge though if i switch it OFF, same as with charger)
I can connect to my Tytn II using bluetooth and i have some questions.
Can i do HARDSPL 7 while conected to Tytn II via Bluetooth?
I want to upgrade my ROM using upgrade from SD card because obviously upgrade can not be performed using USB cable.
I did hard reset before i put this issue on the forum, can this be caused by the software or only hardware?
Thanks for input.
Jeremija

Check the settings->System->power. check whether the option "When device is turned on,do not charge the battery when connected to the pc" is selected. if so unselect it.

Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.

jeremija_de_niro said:
Already did that before first post, that option is not selected.
It is not only charging but TYTN II is not recognized while connected to the computer via usb cable.
this tytn ii is getting charged only and only if it is switched OFF, source can be computer or original charger.
I can get connected via bluetooth for data and my other question is if i can do HARDSPL 7 through bluetooth conection?
thanks.
Click to expand...
Click to collapse
If its vista system then you probably need to disable the advanced USb functionality and try again.
To your next question, i havent seen anything till now that talks about flashing through bluetooth.

it is happening on both, vista and xp.
that is interesting question actually. Did anyone tried to flash over bluetooth connection, without using cable?
I would certainly prefer to use cable but my tytn ii does not get recognized when connected with the cable.
thanks

What have you done on the PCs to prepare them first?
Have you installed the software in the box on your PC before connecting the USB cable (Activesync 4.5) for Win XP desktops or the latest Windows Mobile Device Centre for Windows Vista? You need these before it'll connect/sync even though it's possible to use bluetooth without it.

Yes, on XP is installed Active Sync 4.5 and on vista i am using is latest Windows mobile device center.

Did you try disabling Advanced Network Functionality on the phone?
So other than trying what was already suggested and disabling Advanced Network functionality on the phone, I think it's time to call your countries HTC Support people.
FWIW whether or not you can use Advanced Networking Functionality is determined by the capability of the USB ports on your desktop PC. When I first got my TyTN II I couldn't get it to connect/sync at all and through trial and experimentation I came across the disable advanced networking workaround. Even with it disabled though I still found my Activesync connections to be unreliable and subject to frequent disconnections. I was using the native (and old as the hills) Via Appolo Pro USB 1.1 ports on my motherboard. I decided to upgrade to USB 2.0 so installed a quality NEC chipped PCI USB 2.0 adapter card. That means I now can use Enhanced Networking Functionality and I have not had an Activesync connection fail since. It was well woth the £9 it cost me for the card.

Everything is clear, thank you very much for your replies and advices. I`ll try to find HTC authorized service and let them judge
Thanks once again.
Jeremija

Is WiFi on?
My Vodafone v1615 (Kaiser) will not connect over USB if WiFi is enabled. No connection problem when WiFi is disabled via Comm Manager. Suggest you try this.

I tried everything i could think of, with or without sim card, with flight mode on, with GSM on but wireless off, name combination i tried it. Gave the phone to the friend who has exactly same model to try with his battery and if that does not work than i`m out of ideas except to send it for service.
I also noticed that if i leave phone on charger and OFF, red light lit for charging.
It can sit on charger for 24 hours but light does not change color to green (Full battery) but remains red.
I believe there is a problem either with battery or some component which is tightly connected to the usb socket/battery.
Will post results on monday/tuesday when i get my phone back.
Thanks everyone for input.
Jeremija

Same Problem
Just so you know i have EXACTLEY the same problem as you Jeremija... i have NO idea what is Causing it have you had any glory yet??
Kindest
Ben

Same problem as well
I just got my phone yesterday, and it had the same problem out of the box
it will not charge unless it's completely off, and it will not sync through a usb cable, when i connect it through USB it just keeps restarting, If anyone can come up with a solution short of returning my brand new phone back to the factory I would greatly appreciate it

USB charge & sync problem
What you have with your phones must be a hardware defect. I have the exact same problem with my Tytn II, but I know how it happened -- out of full stupidity. While at work, I connected it to a mini USB plug to charge, however to my surprise I found out that it was not 5v but 12v. I bought two external chargers and two extra batteries and I've been carrying around a pair of charged batteries since then. To be honest, because the phone notoriously drains the batteries very quickly having spare batteries is more practical than pluging it in and waiting for it to charge.

horrible problems with my USB cable and diamond

hi,
I think my cable or port on my diamond is a little screwed, active sync stopped working just a week after I got the phone.
I posted the problem here:
http://social.microsoft.com/Forums/...c502e361-e0e4-4d26-9ead-7f2680ff160e/?lc=1033
I got Nothing so far. I did all the active sync troubleshooting I could when I noticed that when I charged my phone, the dialog to choose active sync or disk driver shows up!!? As if i plugged it into a pc, also I do plug is into any ANY pc as a Disk Drive, it doesn't work at all.
IOW.. when I connect my phone to *charge* a dialog shows up asking me whether I want Active Sync or Disk Drive as if i connected it to my PC. Nothing happens after that, and it will not connect to active sync or disk drive to ANY Pc (tried multiple pcs).
What could the problem be? Should I try htc tech support?
Please help, this phone is only a month old!
Thanks so much
Gideon

Ok.....I'm not sure what you're trying to say. What's the message you get on your screen when you connect your phone to the pc via activesync?

I'm sorry, I was freaking out just a little while writing that. I rephrased some of it.
I get the same dialog "Active Sync or Disk Drive" when I connect it to my PC, but nothing happens after that, and it doesn't work on any pc at all. And its driving me nuts, to send a file to my phone from my desktop(my main computer) I have to connect it to my laptop via a lan wire, then send the file over there, and send it from the laptop via WiFi to the phone! ! =X
Oh btw, I've also tried other mini USB cables. Same thing.
Thanks so much
Gideon

What version of activesync are you running? Download the latest version from here. Activesync runs on all OS versions from Win 2000 SP4 upto XP SP3. If you have Vista installed on your machine try this link.
Would you be able to paste a screen shot of the error message and the dialog box?

I use the latest 4.5, but that does'nt seem to be the problem.
It doesn't work as a Disk Drive on ANY computer? There isn't any message or error, on the phone I get the dialog "Connect To Pc" dialog, I choose DISK DRIVE but it doesn'nt work, not on MY pc not on ANY PC!! ='( And just nothing happens.
I've given up on active sync, i've read every post here on xda and elsewhere, I simple can't get it working, I don't have active sync on my pc now. On my laptop with *Vista* however, the windows mobile device center manages to connect and sync with my phone via *bluetooth* only
Thanks so much.
Gideon

Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.

[email protected] said:
Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.
Click to expand...
Click to collapse
You cant take out the diamond's memory, it's build in internal memory m8, not like the touch pro's microsd or anything so he wouldnt be able to try/ do that
I've had active sync problems as well, I normally find it's simply the sh*tti microsoft OS's/ programme's problem & if you re-install or update the active sync prog or windows mobile centre if your using vista, it then see's the diamond again no problems & let's you then set it up correctly, so I'd try all that 1st before you go phoning htc or your carrier to complain m8

Had the exact same problem with my Diamond.
The fix was; return to reseller/change of mainboard in the phone.
A known problem with some Diamonds according to the technician who did the repair.

Humm, I ran into a similar problem with my Diamond when I bought it less then a week ago. Nothing happened when I connected the with the bundled cable though it did work at first. So I took a normal one (from the ps3 controller to be exact) and it worked fine, I've not messed with the bundled cable since.

Solution for me
Hi,
I had this exact problem, wouldn't sync with any PC/laptop tried all the active sync's and tried all the options in there. Also tried multiple cables and still no joy.
This needs sending to HTC for them to fix. Go here:
http://service.europe.htc.com/Tracking.aspx and book it in for repair.
This is a known fault that happens with these phones and they fix it without charge.
However, don't be like me and try and fix it yourself, otherwise you'll be £70 lighter. I thought one of the mini usb prongs wasn't making contact (as it still charged ok) and after messing about the little plastic in the mini usb port came out. HTC said I damaged it and so had to pay for repair. If I had just left it alone they would have fixed it.
Also when they fix it they should load on for you Rom 1.93 which I'm finding is making the phone so much better. Its worth the money I've had to pay just for that TBO its soooo much slicker now.
The reason why this fault has developed (that some people have said) is that some car chargers are delivering too much power for the port especially when plugged into the car charger and then starting your car. I've seen that the normal charger delivers 5 volts and 1 amp so i've bought a car charger that does the same volts/amps from here:
http://www.dealextreme.com/details.dx/sku.688~r.53733725
I've used it once and it hasn't fried my Diamond yet. (it did however come up asking to activesync or usb drive when it was plugged in unlike the standard charger which doesn't prompt at all)
You also buy the official car charger which is more £££
You'll be without your phone for a week at least and you'll have to install your apps on it again.
Hope that helps

Hi,
I know this is an old thread, but thought i would add what i found as google brings this thread up when you search for this issue. I read through the solutions and through i would remove and reinstall mobile device centre. I found it had gone! Dont know why. I didnt uninstall it and havent ran a system restore etc. Anyway i reinstalled it and problem solved I think Bluetooth might have also been interfering.

problem with usb connection

Having this problem:
When device is connected to any PC, nothing is detected at either end. Nothing happens (except power to the phone).
Tried switching between activesync and disc drive modes, with or without advanced network functionality, but the problem is prior to that.
I have to say these WM devices are pretty unreliable, I've had USB problems on more than one of them, compared with none on any other usb device.
Grateful for any help.

when you say you change modes, do you mean that you change it in the settings or when you connect the USB a screen pops up?
I am having the same issue. My phone is basically useless, I don't have warranty to send it back to HTC either.

Many people are having issues with connecting with Windows 7. I think there are solutions, but most of those people don't post replies when they solve their problems...

I have been able to connect to Windows XP, then suddenly one day it stopped for no apparent reason. So I don't think the OS is the problem in this case.

how about your guys try to checke the windows firewall setting first?
on the exception list, make sure all related activesync task are selected.
then try again.. hope that help

Tried that - in fact, turned off my firewall entirely - still no luck.
Device connects, and comes up as an "unknown device". Nothing else in Windows 7 sees it - not WMDC, or File Explorer, or anything.
This is really disappointing - how can a Windows Mobile device not work at all with a Windows OS?

i also have my firewall turned off, even worse thing is that the computer doesn't even recognize that a device has been plugged.

Same here, shaks 4.3 ...

I can't believe that Windows has this device listed as compatible with Windows 7. It isn't working, period.

mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.

romagnus said:
mine stopped connecting to vista one day but would charge. I went an got another usb to mini usb cord at the PX and plugged it in and it now connects with my laptop and my mac. replace your cord before you start hard reseting.
Click to expand...
Click to collapse
I've tried several cords... but thanks for the advice.

i contacted HTC and asked them how much for repair w/o warranty, this is their response:
We apologize for any issues you are experiencing with your device and would be happy to assist. While warranty coverage would depend on a diagnosis by one of our certified technicians, based on the problems symptoms you have provided, costs for repairs could range from approximately $373.00 to $428.00. Please contact Customer Care at 1-888-617-1113 for service options and to set up an RMA for repair if desired.
this is hilarious, fking HTC ppl make sh*t w/ no technical support and charge ridiculous for repairs. i dont know what they thinking

had the same problem...tried everything to fix. i am with Verizon. Went to my Verizon store. They called in for me which resulted in Verizon sending my a replacement (refurb) which ironically(?) turned out to have a different issue. Back to store...another call...sent me a brand new diamond. everything ok so far. don't deal with htc....go to your carrier.

I've done a hard reset on my diamond, but the usb problem remains. Now I'm thinking it's a mechanical problem. I'll try and clean out the hole somehow and see if that helps.

I'm using windows 7 64 bit and the latest Windows Mobile device Centre with the Windows Firewall on and I have no problems connecting my HTC HD and Diamond.

To all of you who still struggle on UBS connection.
Here's my solution based on reading forums for almost two weeks and trying hundreds of settings. I'm using Windows 7 Ultimate.
First you have to set regional settings on both PC and device on English.
1. Make suse you select ONLY ActiveSync under Settings/All Settings/Connections/USB to PC/ NO OTHER SELLECTIONS.
2. Tick "When the device is turned on, do not ...." under Settings/System/Power ( later, when establish connection for couple times you can uncheck it)
3. If Using NOD 32 disable Treat Sence and Disable detection of Potentionaly dangerous programs ( if using other antivirus disable similar options - they block connections they think are dangerous)
4. On your PC Uninstall ALL USB controlers and Hubs.
5. On Your device on home screen check and stop all programs running.
6. Turn OFF PC.
7. Connect USB cable to PC USB port and to phone.
8. Turn on PC and wait untill Windows instals all the usb stuff. If everything is OK Windows should recognize and install HTC PPC .... The WMDC or ActiveSync should start automatically. IF not start it manually and disconnect and connect usb cable on ppc. Wait untill it connects and HAVE FUN !!!
First couple of times you should be carefull not to move the phone or cable so you wont lose connection.
Hope this helps others, since I managed to get it work for myself.
Happy New Year to all of You!

will try this tomorrow,
btw, what's NOD32 and WMDC?
thanks for the post

OS -> Windows 7
PPC-> Mobile 6.1
Unchecked the "Enable advanced network functionality" box.
Until that it would connect just under Disk Drive option, Now it runs just fine with active sync too. Thank you