:lol:
I am happy i have WM5 finally working and sweet on my MDA III, but i cannot syn my device with my outlook, or anything. I have tried with Outlook open, it gives me "Support code: 85010014" i have uninstalled and deleted the folder, repaired outlook and i am not using activesync 4.1 and it is still giving th error message. I also have SP2, everything up to date. I have deleted and created new pathnerships, and uninstalled and reinstalled, still getting the same problem. Please any ideas will help. It is not connecting to an exchange server, i have also read around so i decided to post mine.
Activesync and WM5
Activesync under WM5 is different than under WM2003. You didn't indicate how you were trying to sync, I assume via a usb cradle/cable. With WM2003 the syncronization via a usb protocol. For some reason under wm2005, they decided to switch to TCP/IP.
If you look in your PC's network connections with your phone plugged in you will find a window's mobile local area connection. Unplug the cable and the local area connection drops off. The observation is that you now have to allow this connection through whatever firewalls you have setup. This week when ever I had the firewall turn on ActiveSync would not work. I eventually removed and reinstalled Activesync 4.0 (I was on 4.1) and I assume the installation process configured my XP firewall correctly this time around. Check your firewall settings.
Tried it
I only have the windiws firewall, i even disabled the micrisoft antispyware and it still giving me the same error message
Activesync, WM5 and Windows Firewall
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Re: Activesync, WM5 and Windows Firewall
rschell said:
Check your Windows Firewall exceptions, I have the following exceptions for the Windows Firewall:
ActiveSync Application (WCESMgr.exe)
Activesync Connection Manager (wcescomm.exe)
Activesync RAPI manager (rapimgr.exe)
Activesync Service (TCP Port 26675)
Click to expand...
Click to collapse
Actually I believe you will find it needs ports 5678, 5679, 990, 26675, and 5721. Hope that helps
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Tried it
i have tried it all, it is not working, i have disabled all firewall, something keeps popping up on my pda that it cannot get an ip, i just ignore from reading the wiki. I cannot get MS voice command to work, after install i get an error message, i really want to use WM5, i can do with out voice command, but active sync is very important. i think i will use active sync 3.8 in the mean while see if it works :?
obiesoft,
Are you using OST feature of Outlook? If so, make sure your Outlook client is connected to your Exchange Server during your first sync (i.e. when prompted choose "Connect" not "Work Offline", if not prompted check settings in Control Panel-Mail). Not to be confused with having ActiveSync connect directly to Exchange Server. This solved my problem with 85010014.
Good luck!
i am not using an exchange server, just outlook on a desktop, it syns perfectly on my laptop, so i am trying to find where the problem is. Also, my bluetooth always disconnects, why is this and how can i solve it?
Can i please get more help
Ok, My device synced with my laptop (which connects over wireless to the internet at home). I was happy about this so i copied my pst files from my outlook from desktop to the outlook folder on laptop and it now asks for password to an exchange server??? all this is weird, i just want all my contacts to go in with my calender info. Also the bluetooth is rubbish, it disconnects, any fixes or tricks to keep it up and running? i use HBH 300 headset. Also voice command is installed but when i activate it, it says "voice command ready" and then an error message pops us. I love WM5, but anything to fix these glitches so i can keep using it? Help will be greatly appreciated.
Hmm... sorry, don't have much else to add... might be time to unsinstall and re-install Outlook on your desktop....
Bluetooth
Well i will keep trying with outlook or if worst comes to the worst, enter everything onto my pda by hand. (DAMN).
But besides that, is anyone having problems with bluetooth? mine keeps disconnecting.
chinqui said:
Hi,
I have the same problem too. I just updated to ROM1.60c and ActiveSync 4.1 build 4807. When I try to sync, tt keeps giving me the error code 85010014.
The funny thing is, I have no problems syncing Notes from Outlook. But the other Outlook items like Contacts, Calendar and Tasks are not so lucky.
What's happening? How come only Notes can sync?
Any help is appreciated, thanks!
CQ
Singapore
Click to expand...
Click to collapse
I also have the same problem. It has been driving me nutts for 4 days now. :evil:
WORKING!!!
I have a desktop which i sync my WM2003 with, but since i upgraded, i have been having problems. Now it is working, but this is what i did, nothing too technical
1. I have a laptop which has most of my downloads and programs i write for school and work.
2. I installed active sync 4.0 on my laptop and synced, it worked, but my data is on my desk top
3. on the desktop i went to C:\Documents and Settings\jiggaman\Local Settings\Application Data\Microsoft\Outlook (jiggaman is name of my desktop) and copied the personal data files to the same path on my laptop, then i opened outlook, deleted the dupilcate email accounts and synced, it worked!!
4. It updated my PDA and latop, all this means now is that i have to sync with laptop, not desktop anymore. So if you have another computer, you can try this cause it would not sync for the past 2 weeks with my desktop.
Good luck!
Any ideas on bluetooth? it is still acting up.
Re: Support Code 85010014
Hi there,
I had this problem with a PPC-6700 from Sprint. (EVDO HTC Apache with WM2005) I hacked around a lot, did the repairs, reinstalled ActiveSync, no go. I decided to reinstall Outlook and, for some reason, that did the trick. I also have 2 different versions of Office, Pro 2003 and the Student and Teacher Edition. I think I had problems with installing from the pro cd, but I'm not certain. Not sure if it has something to do with that or not.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
foxnolds said:
I solved my ActiveSync problem with Error 85010014.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Click to expand...
Click to collapse
Foxnolds! You are a genius! This worked for me just as you described - many thanks! My Wizard will be here in 3 days, but for now I was going mad not being able to get WM5 on my pda2k to sync with Outlook until I tried your solution. Voila!
This needs to go in the Wiki.....
-- Bob
jaxf250 said:
This needs to go in the Wiki.....
Click to expand...
Click to collapse
I'm glad it worked for you also.
I have since chosen to "Delete Mobile Device" from ActiveSync as I did not like the name it had chosen. I then disconnected, went to PDA
Start->Settings->System->About->Device ID
then set it to want I want it to read. :wink:
I then connected to ActiveSync and predictably saw the new connection wizard, BUT it warned it could not see Outlook at all! It suggested I install a version of Outlook etc. even though it was visible and running on my desktop! :evil:
I connected anyway - Contacts, Tasks, Calendar, Notes options greyed out. :roll:
Rebooted PC XP Pro SP2 and now ActiveSync options were available. I enable Syncing of Contacts, Tasks, Calendar and Notes. Resynced and got the dreaded 85010014 error status again! :evil:
UnInstalled and Re-Installed Outlook 2003 from the Office Suite but did not reboot PC. ReSynced and this time I get Windows PC: Attention required Error 8503001f :evil:
Microsoft ActiveSync said:
Cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected.
Please open Outlook using the appropriate profile.
Support Code:8503001f
Click to expand...
Click to collapse
Maybe a reboot is required... So I'll post this and see... :roll:
I have now found that uninstalling the Outlook component from Office 2003, rebooting then re-installing Outlook component to be effective 90% of the time in curing ActiveSync errors.
To solve the hardest 10%, I have found that I need to update the Windows\system32\MAPI32.DLL which only can be done without Outlook or WCESMgr.exe running. (Use Windows Task Manager to kill them first)
See zip file of the MAPI32.DLL that always works for me, even if the existing version says it's identical (i.e. from Windows Copy Dialog).
I now have two XP SP2 PCs syncing up to WM2003SE XDA II and my WM2005 i-mate Jasjar.
P.S. I found a solution to AvantGo over sized text in WM2005, use Tweaks2K2 .NET version 3.15.0 feature #75-Double Pixeling deactivation for individual programs in VGA Devices.
I now manually sync via WiFi on my Jasjar using "AvantGo Connect" application, like I manually sync WeatherPanel as required as GPRS charges are criminal in this country!
Contacts wont sync on upgraded BlueAngel
I upgraded to WM5 and things are good so far. I had some trouble Syncing with 4.1 on my pc but not with my laptop. The problem now is that I have only been able to get my contacts to sync partially. Ive looked through the posting, but I have not been able to find any solutions. Any one out there know a way around this problem or a solution I should say.
Sysload
At work i synchronize and update my Wings with Exchange (through Onebridge). At home I want to synchronize my wings with a home pc, I want to update the home pc with email, calendar and contacts from my Wings. Once connecting Wings to the home pc usb-cable, ActiveSync starts to synchronice, and synchronizes calendar and contacts to the home pc Outlook 2007 perfectly. A checkmark is also put on "Email", but my email is not synchronized and updated in my home pc Outlook 2007! Why is that? Could somebody please help me out?
Are you using the same version of outlook at work as you are at home? 2k7? I know with word 10 if you save it as a docx it will not open in the older systems and your phone might not be registering outlook 2k7 for some reason?
Just a thought.
The only connection my wings has with Outlook is at my home pc, through ActiveSync. At work I synchronize directly with Exchange, not with Outlook.
This is what i want for contacts, calendar AND EMAIL:
Wings -> ActiveSync -> Outlook2007 (at home PC)
But only contacts and calendar is synchronized, email is not. Why is that?
Hmm I dont sync anything so I cant help too much, but with the phone connected fire up active sync and under the tools > options there are a bunch of check box's for what you want synced, make sure email is checked and anything else pertaining to it?
I have tried checking and unchecking those boxes...., tried reinstalling outlook2007, reestablishing the activesync connection... still only contacts and calendar are copied to outlook2007.... email is not.
I had a problem with connecting htc and PC via BT. So I decided to set it up from begining in my phone and in PC in ActiveSync. I deleted sync profile in ActiveSync and I did it also in HTC. During deleting in HTC there was a message that it will be deleted only the sync profile not data (contacts, calendar), BUT it happend! ;o( After that all my contacts and calendar items were deteted from my phone. But all data I can find in Outlook.
So I tried to create new sync profile. BUT during synchronization ActiveSync doesn´t find any changes in contacts and calendar, so no new contacts and calendar items are copied to my phone. But I have any in my phone! So there is no way to get contacts from Outlook to my phone. ActiveSync ,,think" that I have all contacts in my phone.
I have tried all to solve it. Reinstall ActiveSync, hardreset my phone, but nothing help. Can anyone help me? How to persuade ActiveSync to copy all contacts from Outlook to my phone?
Thanks
Since you mentioned that you have tried to hard reset, the only culprit left is your Outlook. How about creating a folder in your default Contact folder and move everything in there. Then establish a new sync partner and sync. Finally, move back the contacts into the original folder.
No, it doesn´t work. ActiveSync doesn´t see contacts which are not directly in the main folder Contacts or next to it. I tried to create new contact, but ActiveSync didn´t also synchronize it. So I can synchronize any. The solution can be to remove ActiveSync from the memory and registry completely, not only uninstall. Is there some way how to do it, except formatting of harddisk? I have used Registry cleaner and Registry fix, but nothing helped. It is really difficult to use my Diamond without contacts...
P.S. !!!!!!!!!!!! PROBLEM SOLVED !!!!!!!!!!!!!!
My last idea was right - I tried to set up my PC to the recovery point before installing of ActiveSync (2 moths ago) and now SYNCHRONIZATION IS O.K. and all contacts are copied from Outlook to my Diamond!
This can help someone in the future. ;o)