i´ve noticed today that my "green or call" button is not responsive.
I have to press many times to enter the phone, and also to select a number in contacts and make that call.
Anyone had this problem?
I made a hard reset because it might be some software i installed and the problem is still there
no one are having or had this issue?
Try a soft reset, the touchpad with the buttons often looses it's way.
tnyynt said:
Try a soft reset, the touchpad with the buttons often looses it's way.
Click to expand...
Click to collapse
Yes i did, and also tried another rom beside de original.
I can say, that some times work and sometimes don´t work that well, but even without a reset it starts to work again but with some flaws.
I´m starting to suspect that this is a normal situation on most of the diamonds and no one has ever talked very much about it
I own my diamond for about a month and it only started to do this a week ago, that´s very very strange.
battax said:
no one are having or had this issue?
Click to expand...
Click to collapse
Every now and them my soft touch panel loses it's way.
Here's what I do to reallign it: either press on the bottom right corner twice or soft reset.
tnyynt said:
Every now and them my soft touch panel loses it's way.
Here's what I do to reallign it: either press on the bottom right corner twice or soft reset.
Click to expand...
Click to collapse
Even with a soft reset sometimes the problem continues.
I don´t understand your ideia, so the call button have something to do with the soft touch (whell?) they are connected?
When you say press bottom right corner, you say press the disconnect button? and it solves the irresponsive call button?
Do you know anyone with a diamond having this issue? It seems to me like a hardware problem.
It´s very very anoying and it drives me crazy.
Today the call button is working flawless, so i don´t understand this, send to warranty or not
Does anyone have issues with the keypad?
I think that some people are starting to have problems with it.
ok this is weird..all my keys aren't working at all incl. the volume key except the home key..even the touch-sensitive scrolling doesn't work. Oh and the phone keypad, compact qwerty and full qwerty (if T9 is on) don't work too......!
ok this is weirder..long press end key works...I suppose my problem is software?
okayyyyyyyy even weirder..it's fixed. I uninstalled Cyberon Voice Commander and Remote Desktop Mobile. I have a feeling it's Remote Desktop. However, it was fine when I first installed both programs so I have no idea what triggered the problem......maybe because I left my phone at the post office?!
attakorn said:
okayyyyyyyy even weirder..it's fixed. I uninstalled Cyberon Voice Commander and Remote Desktop Mobile. I have a feeling it's Remote Desktop. However, it was fine when I first installed both programs so I have no idea what triggered the problem......maybe because I left my phone at the post office?!
Click to expand...
Click to collapse
Some application cause that symthons in the hardware buttons, but in my case i don´t none installed and also i don´t have no app to mapp hardware buttons.
I guess it´s a hardware flaw in my case.
Related
Has anyone come across the problem of a TILT hanging up (could not find common denominator when does this occur) and ONLY the "Start" icon (and the "start" button)is inoperable. i.e. all functions work perfectly, however I have no way of getting to the Start screen - only soft reset. Help anyone
Do you have a password set? Does this only happen after a call? If so, this has been discussed many times - just do a quick search.
If not, I´m afraid I can´t help you with your issue.
Good luck!
djmaven said:
Has anyone come across the problem of a TILT hanging up (could not find common denominator when does this occur) and ONLY the "Start" icon (and the "start" button)is inoperable. i.e. all functions work perfectly, however I have no way of getting to the Start screen - only soft reset. Help anyone
Click to expand...
Click to collapse
I think I had this problem also. I'm not sure what causes it, but it looks like ti appears after I try to use MS Voice Command.
I had this problem. I found it doesn't need a soft reset, just switch it off (hit the power button briefly) and back on again. Fixed it every time. Annoying but not fatal...
I am having a similar problem. I recieved an 8925 with a touch screen that doesn't work. No physical damage, but I noticed there is no start screen. I got it to upgrade to WM 6.1but still no start menu or system settings. It boots to the align screen but of course the touch screen doesn't work so that's all I get. Sometimes I get past that and the rest of the PDA seems to work with the keypad. I have reset it several times and still nothing. I removed the touchscreen and ordered a new one. Hope I haven't spent folishly. If someone has a clue to what the problem is I would be very grateful.
I have a problem with my Kaiser. The keyboard and the front buttons do not work anymore. Only the center front button and the right side stand-by button are working.
I read here on the forums that it can be a software problem? I didn't made any rom update or other chages, I used the phone as it was from the start. After 2 months of using I got this problem with the keyboard. Any advice or should I get the phone to the Service?
I tried soft reset and after that a hard reset (I backed up the data with Sprite), but the problem persists.
Another thing: not making any changes in keys mapping I noticed that the right side stand-by button was mapped for voice recording! That was quite strange, when I activated the screen in the same time it began recording voice. I correctly remaped the button as it was, but again I don't know how it changed by itself...
when you did the hard reset, did you restore your backup right away? or did you test the buttons right after the hard reset?
I've testet the buttons before making the restore. They had the same problem: not working and the stanby button was also mapped as voice recording.
geovadim said:
I've testet the buttons before making the restore. They had the same problem: not working and the stanby button was also mapped as voice recording.
Click to expand...
Click to collapse
after a hard reset the power button was set to voice recording? When you refer to the standby button, do you mean the power button?
If in deed you did a Hard Reset then the device would be back to default settings. If you are getting the power button mapped to voice recording then your device is f**ked up badly, or at least the ROM is trashed.
you sure you didn't try to flash your rom or SPL?
smittyofdhs said:
after a hard reset the power button was set to voice recording? When you refer to the standby button, do you mean the power button?
Click to expand...
Click to collapse
No, after the hard reset the voice recording was still mapped... When I reffer to the stanby button I mean, yes, the power button.
smittyofdhs said:
If in deed you did a Hard Reset then the device would be back to default settings. If you are getting the power button mapped to voice recording then your device is f**ked up badly, or at least the ROM is trashed.
you sure you didn't try to flash your rom or SPL?
Click to expand...
Click to collapse
Absolutely not! I am not a informatician to play with this kind on mods and installs. I only had my software (YM, iGo etc). Never tried to update or change the rom or the SPL.
If it is like you say, this it can't be repaired in the service?
the same problem, but i have a little more strange things:
- device still mapping power (standby) button for voice commander, even after few hard resets without restoring any previous data
- holding power button mapped for record, so after hard reset, even before aligning screen, device starts recording
- when i'm on a desktop, pressing twice power button (off/on), device going to calling screen and trying to found contact that starts with "edfc"
- when i'm in contacts, pressing twice power button (off/on), device trying to found contact in search, that starts with "edfc"
- keyboard doesn't work, front buttons also too
- when i'm typing any message in notes, for example, i can't erase it - backspace button on virtual keyboard doesn't work also
So, what are you thinking about that? Can anyone help me?
Added:
- can't get into bootloader screen (power+camera+reset)
- in Android front buttons are works, keyboard - too, except 4 buttons. guess which? e,d,f,c
Added:
- re-flashing SPL and few ROM's doesn't help
Anyone?
Or I need get prepared to buy another one?
definitely sounds like a hardware issue. you could disassemble it and check if there are any lose connectors
ok. i've checked with another motherboard and the problem is - ... motherboard. can't be more specific right now, i'll try to find out more.
sigh.....sounds spendy. Been having the same issues, if its the motherboard dont know if i should just hold out on fixing it for a touch pro 2 and use my old nokia for a while. hmmmm, hopefully its not something super spendy. Never thought i would miss my tilt so much T_T
Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Vitruvian said:
Hi,
Just last friday I got my new Tytn II and yesterday I discovered that the Backspace button on my soft keyboard didn't do anything anymore. All other soft buttons where working fine. Then opening the slider key board and trying the back button it didn't work either. Same goes for all (!) keyboard buttons. Then tried the green and red buttons, the tilt wheel and finally all hard buttons on the device. Only the power on/off button works.
The phone can be operated using the stylus. No problems there . I only installed Tom Tom, Remote Desktop and Google Maps. I am thinking of returning the phone to the shop, but my personal data and settings will be gone I think.
It seems like the driver that triggers hard button functions in windows is missing, broken or just plain ignorant. Anybody any ideas on how to troubleshoot and repair this?
Thanks for the trouble.
Cheers,
Donald
Click to expand...
Click to collapse
OK - obvious things first, this is either going to be a hardware or a software problem. If it's hardware, you need to return it to the shop as it will still be under warranty. If it's software, we'll be able to fix it with a Hard Reset.
Although a Hard Reset will remove all your settings and personal data, it will put the phone back into the state it was when you bought it. Seeing as the keys worked when you bought it, they should go back to working too!
My advice would be firstly to backup everything you need (contacts, e-mails, etc) onto your PC or your Exchange server. Then press and hold both softkeys and press the reset button with the stylus. Keep the softkeys pressed until you see a white screen warning about doing a reset, then release the softkeys. Press the green pickup button to start the reset, then the green button again when prompted to restart the phone. It will take a while to reboot first time, and then it'll go through the same screens it did when you first opened the box. Re-sync all your contacts/e-mails and you're sorted.
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Perform a Hard Reset. That will rule out and correct any software issues. If it works after that it was the software that was messed up. If it doesn't work after that then its more likely a hardware issue and will need to be exchanged.
Confused Stu said:
Then press and hold both softkeys and press the reset button with the stylus.
Click to expand...
Click to collapse
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
breakx said:
Where is "the reset buton" that can be pressed with stylus? I have read that on the XDA-Wiki page too, ...but I can't understand what is "the reset buton" (maybe is the power buton ...but I don't need the stylus for press it )
Click to expand...
Click to collapse
OK for a soft reset there is a small hole to the left of the usb input on your device. Just simply insert the stylus into that hole and push
For a hard reset hold down both soft keys (first softkey to the right of the green button and the second soft key to the left of the "end" button or red button). At the same time insert the stylus into that little hole and give it a gentle push.
If you actually read wiki there would be a nice diagram there for you.
Oh ...I understand now ... Thank you!
This has happened to me twice. I'm not sure what led to it and I've not been able to reproduce it. I think it's a driver issue. A soft reset fixes it.
Confused Stu said:
If the phone won't respond to the softkeys when you reset, and instead begins a normal reset, then it's definitely hardware. It could simply be a connector that's come loose, but opening the phone up will invalidate your warranty - so in your case, as it's so new, I'd say return it back to the shop and get a working one.
Good luck.
Click to expand...
Click to collapse
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
chipsxj said:
this has happened on my wifes tilt/8925......worked fine on the way home then after she got home the green pickup button the end call button the windows button and the ok button have all stopped working. I thought it would be hardware but flashed anyway. remapped a couple of other buttons to bring up dialer.............do you think this may be a connector also.......or something more detrimental?
Thanks
Click to expand...
Click to collapse
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
khaytsus said:
Did you soft reset? I have this happen on my Tilt sometimes, but it's always fine after a soft reset.
Click to expand...
Click to collapse
yes..........soft rest many times.......powered off and back on.........removed battery........attempted hard rest, but buttons did not work..........re-flashed phone....still doing it.
This morning I woke up to find that my kaiser's buttons were non-responsive. after about 2 min of testing, I found that only two buttons on my kaiser worked, the power button, and the center button (it acts like the windows button now WTF???). Also, when I power on the device, I see the dialer pop up, and the following W on the far right, wich is replaced with S, then Z, then X. (can you say WTF???) The touch screen works perfectly, and none of the keys on the keyboard work.
I would love suggestions on what to do to fix it (I am not afraid to take it apart, I just need a torx-5 bit), and barring that, suggestions on a new phone.
See here: http://www.youtube.com/watch?v=oMv3VONt0R4
Fenny said:
This morning I woke up to find that my kaiser's buttons were non-responsive. after about 2 min of testing, I found that only two buttons on my kaiser worked, the power button, and the center button (it acts like the windows button now WTF???). Also, when I power on the device, I see the dialer pop up, and the following W on the far right, wich is replaced with S, then Z, then X. (can you say WTF???) The touch screen works perfectly, and none of the keys on the keyboard work.
I would love suggestions on what to do to fix it (I am not afraid to take it apart, I just need a torx-5 bit), and barring that, suggestions on a new phone.
See here: http://www.youtube.com/watch?v=oMv3VONt0R4
Click to expand...
Click to collapse
Try hard reset first.
solution..!
hi
first try soft reset, and if that doesnt work then uninstall some program and after each uninstall soft reset
if this doesnt do it for the device then there only one option---->HARD RESET
regards
Hi,
maybe it's a an issue using a creen locker like Sunscape, ThrottleLock or S2U2. Try uninstalling them (it), could help.
Well, I soft reset it a couple of times, same result, I can't hard reset it, because the button combination does not work, and neither does clearstorage. it looks like it's a hardware problem to me.
Hi all, please can you help me with this!?
Firstly when my phone boots or is taken out of sleep mode it immediately activates voice record as if this button has been pressed. It then opens the dialler and types ‘EDFC’. If I open pocket word and then wake the phone up it also types ‘EDFC’ before doing the above.
My keyboard is not working and the only hardware buttons that function are the power button (only for a while), the camera button and the silver select button in the middle of the d-pad. The jog wheel and silver directional d-pad buttons occasionally come to life. The others don’t work (green call and red end buttons, ok, windows etc).
When I use the standard keyboard SIP on the screen the directional buttons and delete do not function?!
I’ve reverted to a stock ROM to make sure this isn’t the problem.
It appears as though my Kaiser thinks these buttons are being depressed, but I’ve checked them and they click normally and release when pressed (even though they don’t perform a function) so nothing is stuck down etc….
I’m going to use AE Buttons to try and unhinge the button functions for now, but it would be great if someone has any suggestions!!
Thanks in advance.
Update - AE Button won't unhinge the buttons or change their function to anything else (e.g. nothing). I can't stop this from happening every time the phone boots/wakes up!
Help!
Mine got the same symptoms last week except it opens quick something or other,and then the dialler dials 2547.The screen for my pin then comes up,which I can enter normally.Home screen fires up normally but the keyboard will not work or any buttons except the silver one in the middle.Searched a bit and this problem is very common although I cannot find a solution anywhere.Can someone please help
AE button didn't work?
When mine did that, I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!
That's the only solution I have. It's worked for me 2x.
Also try pulling the battery for 20 seconds or so and restarting. That has fixed my touchscreen not working after it gets spashed 3x. Yeah, my phone is old and abused, but keeps working.
Will
wasilvers said:
"I reset all the hardware buttons (not the keyboard, just the buttons reachable from the outside. A soft reset and viola!"
Click to expand...
Click to collapse
Thanks for your replies - I've got Orange sending me another one in the morning now and sods law it's just stopped happening.... Taking the replacement anyway in case it happens again.
For my knowledge, how did you reset the buttons? I deleted some registry keys to completely stop them working (although I couldn't find the registry keys for the red and green buttons).
Searching on Google there are quite a few reports of this, but no one has ever posted the cause!
I am having the same problem... please help. My phone is going crazy. I did a hard reset but still didnt solve the problem....
I am also having this issue. Phone starts typing EDFC and then initiates the voice recorder. I reflashed various ROMs and regardless of what was flashed.. initially they appeared okay, then it started happening again. I also tried hard and soft resets. Nothng has worked so far.
I resorted to disabling the keys and some of the applications which I dont use which appear to be getting started/run (Voice recorder for one). So far I havent had the issue, knock on wood.
I think this is more than likely a hardware error. My tilt is actually pretty old so I wouldnt be surprised. If someone finds either the cause or a workable solution please post. Im trying to hold off until January when my contact expires to get a new HTC.
I searched and searched but found no solution for this and ended up getting the phone replaced.
HTC seemed to know nothing of such a problem....
Have you tried whacking it?!!?
Hope you get it sorted.
brandall said:
Have you tried whacking it?!!?....
Click to expand...
Click to collapse
Hmm, yes, but I don't see how that helped my phone.
lol, all jokes aside, my friends, I ask in this thread as well,
what is causing this problem? I ran into this issue after ALL my buttons stopped working (except for the power).
I installed a new rom (I forget which one), and still nothing works except for power button.
It would be even better if someone knows the solution!
-Calling for Help-I'm still convinced it is a software/registry problem...
Okay, so there's no solution available for this weird problem of ours.
On the bright side, however, it is amazing that we can still use the phone, even after it requires servicing (some way or another). I have accepted this handicap that has been placed on my phone for now, simply hoping it will grow out of it one day.
But something isn't right. When I looked in the registry (trying to follow some directions I found within the wiki for when your keyboard STILL doesn't work properly), there was a discrepancy between what was supposed to be found in the registry and what was actually there. It wasn't that the values were wrong, it was the names of the values that were different. Why could this be?
Or even if you have moment of time, and you have an AT&T Tilt, and it works perfectly, maybe you could write up a run down of what you have hanging around in that section of the registry?
Hey, just so I can be sure, is there some place I can cross check what I have in my HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP with what is supposed to be there in a fully functioning AT&T Tilt?