Tilt e-mails deleting themselves - Tilt, TyTN II, MDA Vario III General

Has anyone else experienced this? I have the tilt and it seems that if I leave an e-mail in the in box for a long time it eventually deletes itself. I had an e-mail with driving directions on it, I left it in my box until I needed it, when I went to view it, it was gone. This is not the first time I have noticed this.

Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.

Also, you will set, as an option, a specific amount of time to retrieve email.
If you want to save one specifically, save it to a different folder.

ChumleyEX said:
Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.
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I didn't realize the PPC would delete e-mails from the inbox simply because they are not on the server anymore. That sux, once it's in my inbox it should stay there until I decide what to do with it.
Thanks though for the tip of moving it to another folder.

In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.

punkhawaiian said:
In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.
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Aha!! That seems to be what I was looking for.....thanks Hawaiian!!

Related

New TiLT Owner - Outlook Exchange Question

Hi all,
I'm sure this has been brought up before, but I thought it would have been fixed in the WM6.
I use subfolders on my exchange server and I am using the exchange connection to my new TiLT to get my email.
When I get email that the sever rules move into a subfolder, I don't get an alert on my device that I have new email.
Is there a way to have an alert on my device when I receive email no matter what folder it ends up in?
Removing my rules is not an option because if all of my email went into my Inbox I would get nothing done.
A
I do the same thing but as far as I have looked, I did not find such thing because the push mail function only alerts of you new mail in the INBOX folder. But you can always go and check the other folders in your Outlook email folders. Just make sure they are enabled on the sync option.
- TKN
I think this is a problem with mobile Outlook itself. My other PDA phone does the same thing.
There must be some sort of reg hack out there so this would work...
A
Why not modify your rule to copy the item into your folder, not move it? That way it stays in the Inbox. Then you can manually delete the items from your Exchange Inbox or wait until the server deletes them automatically. Unless you can locally purge the Inbox after x days automatically.
Yikes, that will double my mail storage... it is a valid work around though.
I'll leave it open to see if a hack is possible, and treat that option as the worst case.
A
If you are using Exchange 2003 or later it should not increase the size. Exchange stores one copy and it just appearers as two to you. If you send an e-mail to ten people in your organization the server only stores one copy. However, this my not apply when users create copies intentionally. Check it out.
Thanks, Lew
Yup, we're on 2007.
Sorted, I'll change the rules.
A

Email Question

I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
brianlb said:
I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
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Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
Farsquidge said:
Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
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would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime. Or is there another program were i dont have to move an email everytime so it doesn't get deleted?
brianlb said:
would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime.
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No, the mail client on WM devices is a very basic cut-down version compared to a PC, you can only move files within each service, not to and from services. There may be 3rd party app's out that do this.
Soz.
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
brianlb said:
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
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I don't personally as I prefer to use pop accounts that I have more control over. I am sure someone else on here will be able to help you with that.
One last thought, do you have another email account with Gmail (not used it myself but some of these give you more than one logon) or even set up another Gmail account called <username>backup and have your mail forwarded by your first to your second (via Gmail online settings) and then set the second up on your WM device also. When you delete from the first, the second will remain!
Just a thought!

Active sync keeps changing emails back to unread

I have an AT&T tilt. It seems like whenever I get an email and I check it on my Tilt, if I move that email from the inbox into its appropriate folder that later on I notice the email is marked as unread again.
If I leave it in the inbox this doesn't happen.
As an example, in the morning when I get up, I check all my email on my phone and then move them into the appropriate folder. But by the time I get to work and check my email on the computer I see that all the folders that I moved the emails too are bold and show that there is an unread message in them. When I check those folders I see the the unread emails are the ones I checked on my phone earlier in the morning and that I already read them.
This is probably something really simple, but it's annoying and I don't know how to fix it. I'd appreciate it if anyone could help me out. Thanks!
BTT
Anyone have any idea on how to fix this? Thanks!
Please? Anyone?
(Exchange) It's because in the AS settings you chose to have your desktop overide your device. This is popular because on older model ppc's with volatile memory if your device died you'd lose evrything when you resync'd via wireless sync with the device overiding the desktop.
(Hotmail, Yahoo, etc...) This also happens because the mail host overides the device. The only way to make the email stop is to perform the read on the host account site.
Thanks a lot for the explanation. That makes sense.

E Mail Deleting

Hi Guys
When i get email on my topaz everything works fine but when i go home and check email on my pc whatever email i received durning the day is repeated but when i look at the mail on my pc, its deleted automatically off topaz next time i send and receive is this right?.
What if i want to keep a email on my phone.
HELP !!!!!
Yes that's right. If you want the emails on your phone then synchronize them with your PC's outlook. Consider your email account on your phone as a temporary store, and your OUTLOOK inbox on your phone as your permanent store.
Ok tks for that.
Is there no way to change like the iphone if you receive it stays on phone till you delete it.?
Tks
What email are you using? POP IMAP exchange or hotmail?
Jim Coleman said:
Yes that's right. If you want the emails on your phone then synchronize them with your PC's outlook. Consider your email account on your phone as a temporary store, and your OUTLOOK inbox on your phone as your permanent store.
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Knowing that i am using Pop email, can I keep the mails on both units? the phone and the pc? i need to have the control over the emails so i can delete them when i need.
Thank you
If you set both your PC and your phone to leave messages on the server when you delete them it should work ok. You'll have to keep on top of your mailbox another way though, deleting the messages via web mail or moving the mails in to folders or something.
Matt.
If you synchronize your Outlook email between your phone and your PC, then you will obviously have copies of your email on both devices and you can manipulate them to your heart's content.
Tks
Thanks Guys all sorted !!!!!!

E-Mail issue

I have a strange email issue on my WP8. I use Yaho Mail if that matters; the problem is that when a new email comes in it deletes the one before so I always only have one email in inbox..
Is it deleting also from the server side? Did you try to delete whole account and setup again?
Loco5150 said:
Is it deleting also from the server side? Did you try to delete whole account and setup again?
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Yeah, I've actually deleted it a few times now. I don't know what is up with Windows Phone where it won't remember my account password even though it is entered correctly; after a while it will say your attention is required and I have to delete it and add it back so it can work. I use to have this issue with Windows Phone 7 and thought that it would be addressed in 8. I'll have to check on the server side.
Okay I found out the issue but I don't get it. When I go to Yaho mail, all my email is in the Trash I moved everything back to the inbox and it shows up on the phone. However when I open my Outlook it sends all of my Yahoo mail to the trash but only online
Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?
Loco5150 said:
Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?
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I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.
sinister1 said:
I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.
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