E-Mail issue - Windows Phone 8 Q&A, Help & Troubleshooting

I have a strange email issue on my WP8. I use Yaho Mail if that matters; the problem is that when a new email comes in it deletes the one before so I always only have one email in inbox..

Is it deleting also from the server side? Did you try to delete whole account and setup again?

Loco5150 said:
Is it deleting also from the server side? Did you try to delete whole account and setup again?
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Yeah, I've actually deleted it a few times now. I don't know what is up with Windows Phone where it won't remember my account password even though it is entered correctly; after a while it will say your attention is required and I have to delete it and add it back so it can work. I use to have this issue with Windows Phone 7 and thought that it would be addressed in 8. I'll have to check on the server side.

Okay I found out the issue but I don't get it. When I go to Yaho mail, all my email is in the Trash I moved everything back to the inbox and it shows up on the phone. However when I open my Outlook it sends all of my Yahoo mail to the trash but only online

Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?

Loco5150 said:
Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?
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I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.

sinister1 said:
I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.
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Related

Email Question

I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
brianlb said:
I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
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Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
Farsquidge said:
Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
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would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime. Or is there another program were i dont have to move an email everytime so it doesn't get deleted?
brianlb said:
would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime.
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No, the mail client on WM devices is a very basic cut-down version compared to a PC, you can only move files within each service, not to and from services. There may be 3rd party app's out that do this.
Soz.
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
brianlb said:
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
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I don't personally as I prefer to use pop accounts that I have more control over. I am sure someone else on here will be able to help you with that.
One last thought, do you have another email account with Gmail (not used it myself but some of these give you more than one logon) or even set up another Gmail account called <username>backup and have your mail forwarded by your first to your second (via Gmail online settings) and then set the second up on your WM device also. When you delete from the first, the second will remain!
Just a thought!

outlook account type(updated 9/24,unresolved)

How come the newest version of outlook(possibly the outlook enhancement) doesn't let you switch from imap back to pop access? My imap has been disabled on gmail's site for months now yet my phone wont let me switch back to pop. Any possibilities?
any takers? if this helps "imap" is disabled when I check my settings for gmail on their URL however my device's outlook still sets up as imap and if i try to make a dummy account to default to pop and modify all the fields it fails to retrieve any email even though send/receive/authentication is fine
here's an update, i tried working this out in the registry and i goofed somehow even though i imported back the original settings. I use gmail once again but somehow it's still registered in outlook, just unlisted in account display. Now even though it's unlisted i can't recreate the gmail account and stick with imap until this is resolved
Outlook account type(update 9/24 but unresolved)
why is outlook so complicated for winmo?
dyetheskin said:
why is outlook so complicated for winmo?
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yes MS usually is ...for gmail when you are setting up the account dont type in the full address for example in [email protected] remove the m from the com...it should give you the option to manually configure gmail with the POP option enabled..of course you will need to correct that once you are configured
i tried this already. once it's configured back to pop and i do send/receive,it goes through but won't pull any data yet it syncs completely.i know this because i email myself and i don't get it in my inbox however if i go on html version it appears
dyetheskin said:
i tried this already. once it's configured back to pop and i do send/receive,it goes through but won't pull any data yet it syncs completely.i know this because i email myself and i don't get it in my inbox however if i go on html version it appears
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Hmmm will need to research this one...ill try it on my handset and see if i can replicate the issue...will let you know if i can find a fix
try using the 2nd newest garmin rom,i'm on the naked version

Tilt e-mails deleting themselves

Has anyone else experienced this? I have the tilt and it seems that if I leave an e-mail in the in box for a long time it eventually deletes itself. I had an e-mail with driving directions on it, I left it in my box until I needed it, when I went to view it, it was gone. This is not the first time I have noticed this.
Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.
Also, you will set, as an option, a specific amount of time to retrieve email.
If you want to save one specifically, save it to a different folder.
ChumleyEX said:
Um, most of the time the emails are removed from the phone once the email has been checked from a computer. Email clients on a computer delete the mail from the server and pocket outlook doesn't.
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I didn't realize the PPC would delete e-mails from the inbox simply because they are not on the server anymore. That sux, once it's in my inbox it should stay there until I decide what to do with it.
Thanks though for the tip of moving it to another folder.
In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.
punkhawaiian said:
In the E-Mail setting there is an option you set for how far back you want to check your mail. Set it to all and your e-mail should remain in the inbox.
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Aha!! That seems to be what I was looking for.....thanks Hawaiian!!

hotmail account

hi everyone, my question is how do I set-up a hotmail account,when I configure a mail account opens up IE or Opera and from there a access the mail account. With WM5 didn´t do that, I could access the mail account with in the phone without opening the browser.
When I press the mail funtion it doesn´t show the account I already set-up,in this case, hotmail, it shows it empty(no accounts)
any help with this?
thanks
i had problem with this also. Apparently you can only set up one hotmail account on your phone. If let say you deleted it by accident and try to re-add it will not work, instead it will go through the Windows Live website like you stated.
Only solution to fix this is a hard-reset
bigbro168 said:
i had problem with this also. Apparently you can only set up one hotmail account on your phone. If let say you deleted it by accident and try to re-add it will not work, instead it will go through the Windows Live website like you stated.
Only solution to fix this is a hard-reset
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but when I go to the mail function it doesn,t show any account,it´s empty
travigne said:
but when I go to the mail function it doesn,t show any account,it´s empty
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did you set up an account before but deleted it afterwards?
bigbro168 said:
did you set up an account before but deleted it afterwards?
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I did,t, perhaps the first owner,I got this phone today as second hand, I haven´t done any hard reset because looking through it is pretty much all the memory empty
travigne said:
I did,t, perhaps the first owner,I got this phone today as second hand, I haven´t done any hard reset because looking through it is pretty much all the memory empty
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oo then maybe the owner did set an account before but removed it. If that is the case you will not be able to add a new hotmail account.
My suggestion to you is just do a hardreset, unless there are some things the old owner put in there you might want. If that is the case just plug the USB cable into your computer and copy and paste whatever you want from the phone to your comp as backup
I haven,t done the hard reset because there is no signs of anything being in the memory. When I go to mail function and add new account, I entered the hotmail account and password and then next and shows settings found for hotmail.com,then press next again and goes straight to the browser. I go back to the mail function and again is empty, no account added
Either hard reset or uninstall then reinstall windows live on your phone.
mmmhhh86 said:
Either hard reset or uninstall then reinstall windows live on your phone.
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I can do that,but it will still opening mails trough the browser and not as a separate program like it did in WM5?
If you uninstall windows live and reinstall it, then it shouldnt open your mail in an internet browser anymore. Just make sure you have only one hotmail account. The first one will open in the application and if you add others, you will be redirected to the hotmail website.
I just did a hardreset because of touch screen problem. Then I saw this thread, and got my hotmail account working too!
I got the phone from BELL, brand new, but couldn't set up my hotmail accout. It was the same problem: directly go the browser!
Now I love my Diamond even better. It was my gameboy, now it is in business!
Hii.
It´s possible have 2 hotmail account´s on messages menu???
I can´t add 2 or more account´s.
Tankh´s.
i'm having some problems with the hotmail account, somethimes doesnt want to connect through wifi and opens a 3g connection instead..
hotmail fix...
the easiest way I've found is to simply use the "get xpress mail" function... may or may not work for all, but it is at least a 50-50 shot!
altcineva2009 said:
i'm having some problems with the hotmail account, somethimes doesnt want to connect through wifi and opens a 3g connection instead..
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What's "get express mail" function?
Give me more details please.
Thanks
Microsoft's hotmail/live/msn support pop3 now.
U can simply use the outlook by setup a new count such as [email protected], and pop3 server as pop3.live.com(maybe, I don't rember), then change the mail address back to [email protected].
The second way is using windows live with messenger.
I access two hotmail accounts, just set as normal but it asks the first time for the address put [email protected], then it lets you setup pop3 and smtp else it detects the address as live and sends you to the browser. edit the address after and all should be ok. ps details here for pop3
http://email.about.com/od/windowslivehotmailtips/qt/et_pop_access.htm

Get Your Live (Hotmail, Live, MSN, etc.) Email Without Using Live

Microsoft FINALLY opened up the POP3 ports for Hotmail, Live, MSN, etc. accounts. That means that we can get our email on our devices again without installing that stupid Live program.
This is especially great for me because the newer version of the Live Mobile program was crashing my Manila and freezing my email tab so I had to uninstall it.
I just set up my hotmail account and it worked immediately.
Here's what you need to do:
1. Create a new mail account
2. Don't put the real domain. For example, for hotmail, I put "hormail" because the device will automatically tell you to go to live.com to set it up. You can change your email address after you put in the server settings.
Here are the settings:
POP server: pop3.live.com (Port 995)
POP SSL required? Yes
User name: Your Windows Live ID, for example [email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com (Port 25)
Authentication required? Yes (this matches your POP username and password)
TLS/SSL required? Yes
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Click to collapse
Do all of this and click "Finish" then go back in and change your email server back to what it should be.
Click Send/Receive and you will get your mail.
Thanks to Lifehacker.com for the news.
http://lifehacker.com/5151551/hotmail-enables-pop3-for-us-users
This is great! Thanks for posting this, now I can free up a few megabytes on my device. I have always hated that I couldn't check my email on older devices that didn't support the live application, like my Mobilepro 900C. I was never a fan of the live app anyway, as I could never choose what happened to my mail on the servers if I deleted it on my device. Thanks,
Dave
How to get *all* sent emails to show up
Thanks for the heads-up regarding this. I'd heard Hotmail were going to offer a more standard form of POP/SMTP access one of these days. I've configured my Kaiser accordingly and it shows all my received emails fine and emails I've sent from my Kaiser fine but emails I've sent from my desktop PC do not show up in sent emails on the Kaiser. Is this what others are getting as well? How do I get all of my sent emails to show up as well?
Yea, only emails sent from the device will show up.
Glad to see other people find this useful as well.
You're welcome.
thank you so much
thank you so much i have wanted to have both of my hotmail accounts on my device for ages.
josefcrist said:
thank you so much i have wanted to have both of my hotmail accounts on my device for ages.
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Click to collapse
No problem. I'm really glad to have my hotmail back also.
For some reason, I can't get this working in Thunderbird on my laptop though or even on Outlook.
-haze- said:
No problem. I'm really glad to have my hotmail back also.
For some reason, I can't get this working in Thunderbird on my laptop though or even on Outlook.
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Click to collapse
hmm well good luck with that.
Synchronizing folders
I'm can setup my MSN e-mail accounts using the method mentioned earlier.
However, none of the my personal MSN e-mail folders show up for me.
They do if I set up the MSN e-mail using HTTP protocol (and use Adrian HTTPMail Provider) instead of POP3 protocol.
Does anyone know how to get the personal e-mail folders to show up and synchronize using POP3?
-haze- said:
Microsoft FINALLY opened up the POP3 ports for Hotmail, Live, MSN, etc. accounts. That means that we can get our email on our devices again without installing that stupid Live program.
This is especially great for me because the newer version of the Live Mobile program was crashing my Manila and freezing my email tab so I had to uninstall it.
I just set up my hotmail account and it worked immediately.
Here's what you need to do:
1. Create a new mail account
2. Don't put the real domain. For example, for hotmail, I put "hormail" because the device will automatically tell you to go to live.com to set it up. You can change your email address after you put in the server settings.
Here are the settings:
Do all of this and click "Finish" then go back in and change your email server back to what it should be.
Click Send/Receive and you will get your mail.
Thanks to Lifehacker.com for the news.
http://lifehacker.com/5151551/hotmail-enables-pop3-for-us-users
Click to expand...
Click to collapse
Man good looking for this -haze-. I read so many post here & there but yours did it for me!! Yea Yea..
best info ever
Thanks for posting this information. I have been searching for just this trick for quite a while and works like a charm A+
info is good but..
i cant still done this on my handy.
oh iam so silly

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