US htc touch diamond unable to roam? - Touch Diamond, MDA Compact IV General

I bought the US version of the HTC Touch Diamond a couple of weeks ago. It works perfect in the US with 3G enabled on the ATT network.
However, I'm currently out of the country in Belgium and I can't get it to register onto the local GSM network. The phone finds multiple valid GSM networks.
I checked the GSM coverage maps and the networks are on the 900/1900 bands which this phone should be able to configure.
Here are the versions for my phone:
Radio 1.00.25.08
ROM 1.93.422.4 WWE
ROM date 08/13/2008
Protocol 52.33a.25.17W

Check with your service provider to see if roaming is permitted with your contract. They may be able to enable it for you if you ask them.

thanks, ill check with my service provider. under the bsnd tab i only see 850/190 gsm and 850/1900 umts. are the only radio bands nothe i can manually configure unless i flash to another radio nbh file
?

you do need to ask ATT to
"turn on" international roaming @5.99/mo. This is not automatic even if you have enrolled in the unlimited data plan in the US.
Choose AUTO on the band settings for the phone and ignore the two default numbers shown. More numbers can be added and shown on the list but AUTO will find most suitable(including all available in your locations) for you.

Related

At&t Tilt Roaming In Japan

I installed the "AT&T TILT AKU.0.7.0 Cooked ROM Clean+BigStorage" and noticed in the phone settings it is set to AT&T without a choice for selecting networks. When I go to JAPAN will it automaticly find the correct network for international roaming in JAPAN if I call AT&T to set up the international roaming service.

Network Wizard

Network Wizard:"Your current operator (23433) is not supported. You should obtain an update from your device vendor.
Would you like to select another network provider?
When i turned on my dopod this message appeared. I am with Fido, and in Canada, Ontario, Toronto. Is there a way i can manually input settings so that my network wizard can adjust in order to work with fido/rogers? The only list of countries that i see in the network wizard is asian and other operators, no US or Canada.

Help with Tilt/AT&T in S. Korea

Hi, first post, searched a little...need help
I bought a tilt in December from AT&T, an 8900 non camera. I'm in S. Korea and I cannot get service. I have international roam activated and AT&T has confirmed account settings are correct...Here's the deal:
1. Phone searches for a few minutes and the I get an exclamation point.
2. Goto phone settings and see "no service"
3. Change network settings from auto to manual.
4. Phone finds KTF and SK Telecom (the two providers here in S. Korea).
5. Tries to register and generally there is no feedback, but on occasion I have received the message "Cannot read settings from the network. Try viewing settings later or disconnect data connection and try again."
6. Data is not connecting.
7. AT&T technical support (level two after the customer service rep) says the problem with the tilt is I cannot force it to use umts 2100. Then he came up with the idea that my SIM is from AT&T and that's the problem, I have to go get a local SIM from SK Telecom, but I was here in October with a Palm750 and an ATT Sim. Worked like a charm.
I'm stuck....could use any help at all!!!!
Thanks,
Steve
Try this:
http://forum.xda-developers.com/showthread.php?t=370854
Thanks Kyphur...I was just installing the dll when you replied...(further searching) and now i've installed the advanced configurator. Band tab up, wcdma and UMTS 2100 selected....KTF and SK Telecom found and still nothing...
Any ideas? I'm pretty spent on this...
Anyone? this is a real pain in the you know what...I just think there is some stupid setting or something that needs to be change...Helllllppp
BUMP!! Help Please...
marenost said:
BUMP!! Help Please...
Click to expand...
Click to collapse
Are the carriers that you are referring to CDMA or GSM?
The local carriers are WCDMA/UMTS 2100 and I've downloaded the band tab dll from another post and confirmed that I am on the correct band...
I'm almost convinced it is an account problem. As of this morning my phone would continously come up with a "select" network screen (As there are 2 networks here). I select either and get the message "unable to register on the selected network, choose another or change data connection type"..
As I understand it, when I roam, my sim or phone # attempts to register across the local network to my home network and it needs authentication before I can have access...
what do you think?
bump....anyone with experience at all here?
In a simialar boat soon
I will be moving to Korea soon (Military) and I have an 8925 (unlocked) and I am wondering if I will be able to use my phone with either SK Telecom or KTF (both have GSM, I checked.)
If so, will I have to change anything in my phone? I'm using Dutty's WM6.1 Hybrid v2 5.2.19716 with the 1.65.14.06 Radio.

Unable to roam on Three (3g) Australia - Help Please

I have a HTC Touch Diamond P3700 which I think was sourced from Hong Kong. I use it on the Hutchinson 3 network in Australia and am unable to get Roaming (on Telstra network) going. I am currently on hoidays in Noosa and there is no Three coverage here and the phone will not switch to Roaming. I had installed the Hutchinson 3 official Rom (I was able to get this on the phone by first flashing Olinex Hard SPL).
Current Installed Firmware...
ROM Version = 1.93.861.4 WWE
ROM Date = 11/21/08
Radio Version = 1.09.25.23
Protocol Version = 52.51.25.26W
Model = HTC Touch Diamond P3700
The above ROM is Hutchinson 3 Aus with a different Radio version. I have also tried to Roam with the stock Hutchinson ROM.
With the above setup, the only Network Type I can select are WCDMA or Auto. GSM/UMTS band options are UMTS (900+2100) + GSM (900+1800) and Auto. I have installed advanced Comm Manager which enables me to turn off 3G in the hope that the phone would Roam on Telstra GSM. When I do this the Network Type selection is blank.
I have also flashed Duttys 5.2.20764.1.4.3_V4_Full_MSVC [2.03] and was able to view a full range of UMTS and GSM bands and had WCDMA, Auto and GSM as an option in Network Type.
I have also tried the following Radios:
1.00.25.05
1.13.25.24
1.11.25.1
1.09.25.23
1.00.25.06
1.12.25.16 (couldn't get this one to work)
I am not scared to try flashing different items, but am really lost as to why I can't get Roaming (on Telstra network). I suspect the version of my Diamond does not have the necessary hardware to use the required Band.
Can anyone give me a tip as I am now lost and Hutchinson won't help me as I didn't buy the phone through them. Even being a customer (2 phones) for 3 years + doesn't not count (might be time for a new provider).
Any help would be greatly appreciated.
Thanks, Paul
I am with Three also, they really suck, dont they?
Have you tried changing the radio to 1.08.25.20? thats the best I have found for use with 3. This should enable the GSM option under network connections. Actually I specifically remember that the GSM option (or antoher) was different for me on your type of radio...
let me know how you go.
I am with Three using an imported Diamond, radion 1.09.25.23 but the official one for Three Australia also worked fine to me. I roam onto Telstra a lot cos not in a good coverage area.
Have roamed across europe and no problems. Is it the data connection or the voice that you need? If the data connection is the problem then maybe download a new connection setup cab and try to update that. Sorry, not much use I know!
Still no luck
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
pbwhi0 said:
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
Click to expand...
Click to collapse
Paul,
Try going to Setting>Phone>Band tab and select 'GSM', then 'Auto' or the apprpriate band for roaming.
Thanks dieselpower89
I have tried all that. Also changed the ROM 5 or 6 times. Radios that and a few more. It is as if the phone will only recognize the Three network and nothing else. It will not pick up any other networks. Very strange.
why u dont give a try to upgrade to the official one(2.03.707.2)?
maybe it wil help u
Albert_betet
2.03.707.2 is not available for Australian networks. I tried to download from htc.com but it rejected my serial number as not compatiable. I have tried the latest Hutchinson ROM which is still current on the htc.com website (Australian) and whilst it works on my phone, the roaming doesn't activate.
might be a sim card prob. im on 3 with a diamond from overseas as well. before i kept losing receptino and it would reconnect when i powered up the screen. and also it would say no reception but i could go on 3 internet and stuff. Just go to the 3 store and they will give u a brand new sim card for free then callup customer care and tel them to transfer your service onto your new sim card. only took like 3 minutes in total.. and the call centre is 24hrs
Thanks JexL,
You're a champ!! My wife's sim card has been roaming in her iPhone so I put her card in my phone and didn't find a network at first. I went to SETTINGS |PHONE and then Network tab and there was another option for either Auto or Manual select a network. I selected manual which then found the 3 available networks here in Noosa. I chose Telstra and then Roaming became available. I turned off the phone and swapped back my card. Turned phone on and Roaming was found immediately. Funnily enough I don't have the auto/manual network selection option. But the phone works so that is the main thing.
Thanks again to all that helped.

Can't get 3G on my Nexus One

A month ago I bought a Nexus One phone on eBay (so it came from USA). Now the thing is that I am stuck in EDGE, and can't use the 3G network of my operator (Movistar). I live in a zone where there is no 3G service so I didn't notice it at first, but when I go to another zone, one with 3G, I'm still in EDGE!
Is it because I use the Movistar network? Should I switch to another service provider (Nextel or Claro)? or do I have the wrong phone for my country?
Yup. I'm pretty sure that's the reason...Phone from US with US (att or tmobile) bands. Vodafone is the carrier overseas that carries the N1 I think...
try to dial *#*#4636#*#* in dialer
then go into "Phone Information" -> "Set preferred network type"
is that set to GSM only?
Find out what version of the phone you have. One has tmobile 3g the other att.
Find out what bands the 3g are on in your country etc.
My bet is you got the tmobile USA version. And your network uses same bands as att in the states. Chances are all the networks their are on the same band.
momomok said:
try to dial *#*#4636#*#* in dialer
then go into "Phone Information" -> "Set preferred network type"
is that set to GSM only?
Click to expand...
Click to collapse
Nope, it shows a lot of options, and it is set to 'WCDMA preferred'.
albundy2010 said:
Find out what version of the phone you have. One has tmobile 3g the other att.
Find out what bands the 3g are on in your country etc.
My bet is you got the tmobile USA version. And your network uses same bands as att in the states. Chances are all the networks their are on the same band.
Click to expand...
Click to collapse
So I am screwed :S I should ask the seller for the version of the phone (even though I think I can find it under the battery: PB99100).
How can I know the 3g bands in Peru? Is there nothing I can do?
PB99100 is the T-mo version...
Yeah you have the wrong version. You need the att version for 3g to work in peru. Sorry

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