Database Develop

No 3G

Hi all,
Could someone please advise me?
I bought my TyTN II in early December 2007 and everything was fine until about a week ago. Since then I can't get a 3G connection -- either phone or data. I tried my Sim card in my old SPV M700 and was able to get 3G but no HSDPA.
Is this a problem with my Kaiser and would HTC do be able to do something about it?
Has this happened to anyone else?

perhaps you disabled 3g,
in the phone settings you can choose if you want only gsm or also with 3g...

Does your network support HSDPA?

I have the same problem.
When I'm staying in non-3G zone, than I can use only phone and EDGE and my operator is EMT.
When I'm staying in 3G zone, than my operator changing to "3G EMT" and I can't use neither phone nor 3G.

Sorry I didn't explain things clearly.
I am with Orange UK and everything was fine until 1 week ago -- 3G, HSDPA etc all worked fine. I have not made any changes to the settings, although I have had to now because if I opt for 'Auto' in the band tab in phone options, I get GSM but then am unable to get any data connection at all -- I get an error message saying "cannot connect due to unknown reason". If I select GSM as band then I am able to get GPRS but no 3G/HSDPA.
I have tried the phone in various places -- even in a different city yesterday, but no joy.
I suppose I will have to ring HTC tomorrow and see what they say

I dont know if you read your PM. Look at your Control panel and read the messege I sent you.

Send it to me too pls. )

US htc touch diamond unable to roam?

I bought the US version of the HTC Touch Diamond a couple of weeks ago. It works perfect in the US with 3G enabled on the ATT network.
However, I'm currently out of the country in Belgium and I can't get it to register onto the local GSM network. The phone finds multiple valid GSM networks.
I checked the GSM coverage maps and the networks are on the 900/1900 bands which this phone should be able to configure.
Here are the versions for my phone:
Radio 1.00.25.08
ROM 1.93.422.4 WWE
ROM date 08/13/2008
Protocol 52.33a.25.17W

Check with your service provider to see if roaming is permitted with your contract. They may be able to enable it for you if you ask them.

thanks, ill check with my service provider. under the bsnd tab i only see 850/190 gsm and 850/1900 umts. are the only radio bands nothe i can manually configure unless i flash to another radio nbh file
?

you do need to ask ATT to
"turn on" international roaming @5.99/mo. This is not automatic even if you have enrolled in the unlimited data plan in the US.
Choose AUTO on the band settings for the phone and ignore the two default numbers shown. More numbers can be added and shown on the list but AUTO will find most suitable(including all available in your locations) for you.

Unable to roam on Three (3g) Australia - Help Please

I have a HTC Touch Diamond P3700 which I think was sourced from Hong Kong. I use it on the Hutchinson 3 network in Australia and am unable to get Roaming (on Telstra network) going. I am currently on hoidays in Noosa and there is no Three coverage here and the phone will not switch to Roaming. I had installed the Hutchinson 3 official Rom (I was able to get this on the phone by first flashing Olinex Hard SPL).
Current Installed Firmware...
ROM Version = 1.93.861.4 WWE
ROM Date = 11/21/08
Radio Version = 1.09.25.23
Protocol Version = 52.51.25.26W
Model = HTC Touch Diamond P3700
The above ROM is Hutchinson 3 Aus with a different Radio version. I have also tried to Roam with the stock Hutchinson ROM.
With the above setup, the only Network Type I can select are WCDMA or Auto. GSM/UMTS band options are UMTS (900+2100) + GSM (900+1800) and Auto. I have installed advanced Comm Manager which enables me to turn off 3G in the hope that the phone would Roam on Telstra GSM. When I do this the Network Type selection is blank.
I have also flashed Duttys 5.2.20764.1.4.3_V4_Full_MSVC [2.03] and was able to view a full range of UMTS and GSM bands and had WCDMA, Auto and GSM as an option in Network Type.
I have also tried the following Radios:
1.00.25.05
1.13.25.24
1.11.25.1
1.09.25.23
1.00.25.06
1.12.25.16 (couldn't get this one to work)
I am not scared to try flashing different items, but am really lost as to why I can't get Roaming (on Telstra network). I suspect the version of my Diamond does not have the necessary hardware to use the required Band.
Can anyone give me a tip as I am now lost and Hutchinson won't help me as I didn't buy the phone through them. Even being a customer (2 phones) for 3 years + doesn't not count (might be time for a new provider).
Any help would be greatly appreciated.
Thanks, Paul

I am with Three also, they really suck, dont they?
Have you tried changing the radio to 1.08.25.20? thats the best I have found for use with 3. This should enable the GSM option under network connections. Actually I specifically remember that the GSM option (or antoher) was different for me on your type of radio...
let me know how you go.

I am with Three using an imported Diamond, radion 1.09.25.23 but the official one for Three Australia also worked fine to me. I roam onto Telstra a lot cos not in a good coverage area.
Have roamed across europe and no problems. Is it the data connection or the voice that you need? If the data connection is the problem then maybe download a new connection setup cab and try to update that. Sorry, not much use I know!

Still no luck
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul

pbwhi0 said:
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
Click to expand...
Click to collapse
Paul,
Try going to Setting>Phone>Band tab and select 'GSM', then 'Auto' or the apprpriate band for roaming.

Thanks dieselpower89
I have tried all that. Also changed the ROM 5 or 6 times. Radios that and a few more. It is as if the phone will only recognize the Three network and nothing else. It will not pick up any other networks. Very strange.

why u dont give a try to upgrade to the official one(2.03.707.2)?
maybe it wil help u

Albert_betet
2.03.707.2 is not available for Australian networks. I tried to download from htc.com but it rejected my serial number as not compatiable. I have tried the latest Hutchinson ROM which is still current on the htc.com website (Australian) and whilst it works on my phone, the roaming doesn't activate.

might be a sim card prob. im on 3 with a diamond from overseas as well. before i kept losing receptino and it would reconnect when i powered up the screen. and also it would say no reception but i could go on 3 internet and stuff. Just go to the 3 store and they will give u a brand new sim card for free then callup customer care and tel them to transfer your service onto your new sim card. only took like 3 minutes in total.. and the call centre is 24hrs

Thanks JexL,
You're a champ!! My wife's sim card has been roaming in her iPhone so I put her card in my phone and didn't find a network at first. I went to SETTINGS |PHONE and then Network tab and there was another option for either Auto or Manual select a network. I selected manual which then found the 3 available networks here in Noosa. I chose Telstra and then Roaming became available. I turned off the phone and swapped back my card. Turned phone on and Roaming was found immediately. Funnily enough I don't have the auto/manual network selection option. But the phone works so that is the main thing.
Thanks again to all that helped.

Diamond 2 Service Question AT&T - US

I bought a Diamond 2 on sunday and received it today. I was able to get the phone active on my 3G sim card from my old motorola l6 phone but my service still shows a big E (to the left of the signal strength) and a little e (on top of the signal strength). I am assuming this is the Edge network, right? Is there a way for me to get on the 3G network? Or does this phone not support the At&t 3g bands?
My connection settings for Band are set to auto. I also have the "advanced network" setting set to Enable HSDPA/HSUPA and in my settings-->advanced--select my "modem type" is set to GPRS,3G under the connection of My ISP. Is there another access point url I should have in other than cingular.wap??
any input is appreciated.
Thanks.

no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.

shadowline said:
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
Click to expand...
Click to collapse
Thanks for the response... Maybe we'll get lucky and be able to access 3G it in the future...

Don't get too excited, there is no way of implementing North American 3G data on unbranded TD2 phones since its an hardware issue, not software.

Desperatly need help getting 3G instead of E

Hi guys,
I brought my first xperia from my phone serivce provider, and it always had the "3g" symbol at the top. However, when my xperia broke, I had to buy another one and got one of ebay. Since I brought the new one, my phone always has the 3 on top. I'm currently using the firestorm valkyrie rom which as the htc interface. When I go to the data connections it says an option (3g) "change to gsm mode" and on is selected. Even when I toggle that, it still always has the E symbol. What do I need to do? I know my sim card is cabable of getting the 3g. But this is a real pain because every now and then my phone just doesnt receive service, so I constantly go onto the comm manager and then it seems to just click that there's service and shows 2-3 bars. Then all of a sudden again after a while there'll be no service. So I'm guessing that's because of the E thing. It shouldn't be my current location as I've never experienced this before.
Is there a setting I can go to to get the 3g symbol? Or a patch I might need for the phone?
Please help
Kindest regards.

You need to change while the connection is not active, I believe. Or... you got the Xperia version incompatible with your network... Or... the ROM is buggy, try another.

sorry, I need to change specificially what when the connection is not active? Say you mean, turn off my phone settings and not connect to the network and then adjust something? It is not the rom. and the seller on ebay has stated that it is a 3g phone - many others have brought it as well with no complaints.

3G settings on x1
Hi
For some reason your phone is only camping on the GSM network (G or E indication depending if your carrier provide GPRS or EDGE on the GSM) instead of the 3G network (which you have been using before).
In settings, communications you should be able to set "3G change to automode" to on,
When this is set your network provider will tell your phone to use the 3G as preffered network, but when coverage is not good enough it will drop you back to 2G (which has a better reach due to lower frequency band).
If it does not happen automatically there might be another setting that is wrong,
goto settings, all settings, personal (tab), Phone.. then choose the "band" tab (need to go to the left with the arrows) , then you have the dropdwn lists to set:
select you network type (need to set auto or wcdma to get 3G)
select your GSM/UMTS band (need to set 900+1800 for europe, 1900+850 for us, dont know who is using 2100+800)
once changed the phone will restart the phone part and search for your carrier in the right band.
good luck

Hi,
Thanks for your reply. I had changed the automode to on. But still had the E.
I went to the setings, and band tab, and i had selected:
Select your network type:
(blank)
Select your GSM/UMTS band:
Auto.
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. Anyway it didn't have the option in there, so I went through them all but wouldnt get service at all except for the first: GSM (900+1800)+UMTS(2100+900). and Auto. I think my last experia might have had auto for all of those too. Anyway with those only two options working, I still get the E icon. Even tried setting aeroplane mode on and then off to see if it might register, but it didn't.

sianlee said:
Hi,
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. .
Click to expand...
Click to collapse
I see , Telstra is one of very few networks that use 850 for WCDMA so they might be using a different RADIO ROM than the rest of us
I saw in the thread below that there is a TELSTRA AUSTRALIA (1.03.841.8) R2AA008 version..
http://forum.xda-developers.com/showthread.php?t=477801&highlight=telstra
you probably need to flash that one to get the 3G working on telstra..
3 is using the normal 2100 so you could also try with their SIM just to check that there is nothing wrong with your hardware..

Sorry for the late reply.
I have realised that i'm in an area that doesn't support 3g. however my last xperia phone which I brought from telstra was the x1a, which had the next g network - hence I got the 3g symbol. However I have found that that I have the x1i, which doesn't list that network. I rang up telstra, and they transferred me to the sony erricson call centre, and they said you can try and do an update but it is not gaurenteed to get the next g service. I have already flashed a htc rom and don't particluarly want to change it back, unless i'm certain that I will get the next g service.
With the rom you have provided, do you think it will have the UMTS 850 band on there, and my x1i would be able to connect to it? I would have thought that it would be a hardware preference, not a software. In which case, even if I updated the rom because there is say no "chip" that allows for connecting to that band, it wont connec to it even though I may have selected the 850 UMTS band.
Sorry if that seems all over the place, but yeah... I'm not sure.