All my hardbuttons work but nothing works on the screen no matter how long i press down or hard or soft. The touchscreen just isnt working. I just woke up this morning and it stoped working.
Does anyone have any thoughts?
Please help I dont understand why its doing this I cant turn my volume up or anything
Well,
You still have to provide a few more information if you really want someone finding out the cause of your problem!
What have you done last on your device before it happened? Are you still running on the factory installed ROM? Have you tried SOFT RESET and HARD RESET yet? And so on ...
Hmmm,
people always seem to forget that we have no clue about the actual condition of their devices! We further can't possible know what they have tried already to solve the problem. In addition, it is important to remember what had been done last on the device before the problem occured (such as installing / removing software, screwing with the device's registry, reflashing, giving it a bath and so on ...)
Well the last thing I installed on my phone was slide to unlock and that was like a month ago. I have soft and hard reset and I'm stuck in the set up after the Hard Reset were it has you touch to continue. I am on factory rom. The only software on it was TomTom 7, spb shell, slide to unlock. Everything worked fine on it and then I touched my screen one day and noticed it wasnt responding to my touch and it really just came out of the blue like I have not dropped it or got it wet or anything no problems until now.
Any other information you need let me know?
Thanks
Related
Hello everyone,I have the Vanilla ROM. 1.4 I believe, what has happened is that I had a friend look at my blue angle because he was considering getting one himself, he went to my Mobile Shell application from SPB, activated the portrait view (took time to load and he did not know that) so he decided to press is like a lot!!
So it tried to do landscape/portrait mode a lot! so we rebooted the thing. Then another problem came that the phone locked itself, and when trying to unlock the phone nothing worked, (press the "*" again to unlock the phone) that did not work at all.
After spending a lot of time I fixed that, then the screen alignment/navigating with the D-Pad was all screwed up, I managed to get to the screen alignment program and fixed that. Now I have this serious problem.
The phone cannot connect to my service provider (Cingular). And here is the funny part... Hard Reset does not at all!! very strange. Using a backup file I had useing SPB backup that also did not work.
(also I tried draining the backup battery and that did not work as well, guess the volatile memory thing in WM5 worked).
Please someone help me in this problem as I cannot use my phone! :'(
Fixed
Sorry about the post, I have fixed it by doing
http://forum.xda-developers.com/showpost.php?p=1164331
worked perfectly, reset the phone easily and now restoreing with a backup.
But if anyone can please tell me why Power/Reset did not do a hard reboot?
Hard reset is not enough
I've flushed my phone about 50 times during last two weeks.
I think, that there are some cases, that same data or state of "things" can survive flashing and hard reset. At least using helmi_c or my ROM.
Simply test: flash any helmi rom, turn on wifi and/or set button lock to wake up only using power button and perform hard reset. State of lock button is not changed, wifi tries to connect to any access point. Even reflashing with the same rom is not enough.
I'm guessing only: I think, that there is small bug - reset procedure checks validity of any particular block (or blocks) of data and skips initialization of same data it if is looks valid.
Maybe you have got the same.
I know this is my first post here but I've done my best to search the forums and I haven't found anything that looks like it helps me.
I just got my AT&T Tilt yesterday. It came unlocked (I'm using it with T-Mobile) and has an HTC ROM installed as well as various other apps (Ms. Pacman, TomTom 6, SuperDoku, etc.). I had some issues with it locking up yesterday (similar to what I'm experiencing now but to a much, much lesser degree) when I was playing around with it but those issues somehow corrected themselves.
This morning I installed the Tilt keyboard fix that TaurusBullba posted on here back in June to fix some mapping issues. Since I installed and soft reseted, everything has been going kinda haywire. The Wi-Fi turned itself off and I can't turn it back on. When I slide out the keyboard the orientation stays in portrait mode. When I try to shut down the phone using the power button it hangs forever. Now, actually, half the time I press the power button nothing happens at all.
I've tried uninstalling the CAB but that didn't fix anything at all. I'm afraid to try a hard reset because, from my understanding, I'm going to lose everything that came pre-installed on my phone for me. I should probably also add that last night I installed the Google Maps CAB with no problems whatsoever. Is there some simple solution I'm overlooking? Thanks much!
I would advise that if you have tried soft resets to try and resolve the issues and it hasn't worked, then perhaps a hard reset?
It sounds as if the software you have installed as either caused the problems or exacberated them (ie made them worse).
With hard reset it wipes everything back to when you got it. If you are able I would suggest that you plug it into the computer and make sure ActiveSync backups up your contents. You may also want to use this get all the files on the main memory either to the storage card or to you're PC.
As this is yo're first post I don't know how au fait you are with the above that I have mentioned
The preloaded apps will be reloaded again. You won't have an empty ROM if you do a hard reset. It will be as if you just flashed the ROM again.
Thanks for the replies guys. I went ahead and did a hard reset and it looks like the only thing I lost (or at least the only thing I miss) was TomTom. I've already reinstalled that using a link I found on here, and everything seems to be good to go.
I still have no idea what might have caused the problems though, so I'm afraid that they might come back or I might repeat some dumb mistake I made. I guess I'll just have to live with that for now.
clear storage / hard resets no big deal, just expect to do it every other week while you're finding all the cabs that work (or dont work) for you..
I generally clear storaged every week when i first got my tilt until I found all the app's I liked that didn't have side effects
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.
hey guys got my tilt yesterday and falshed it with the diamond touch pro rom i also had s2u2 lockscreen enabled, well i plugged my phone in the charger last night i woke up and the touchscreen didnt work at all, first i soft reset the phone to no avial, then hard reset and now im stuck, the phone powers up to the welcome setup and cant get past it due to no touchscreen
heres what ive done to try to fix
soft reset
hard reset
changed the radio settings to 1.65
reflashed with htc 6.1 rom
any help would be appreciated also could somone let me kno if they think i should redo the hard sbl
i second this.. any help would be great
this is very weird, alot of people are having the same problem at the same time, I too am having that problem, I have never put a custom rom on my phone, my my touch creen also has stopped working, I've tried hard re-setting it, and that didn't work its just stuck on the stylus set-up screen, and then i even tried to hard flash the HTC kaiser rom again, same results.
I'm not sure if it a freezing problem or it just won't accept any input
Basically after my Kaiser has been on charge overnight I will get around to using it and can't. What will happen is the screen & buttons will not work, although they can be used for a split second every 3 seconds.
After a reset everything is back to normal, so I'm not sure what the problem is, I don't have a lot of programs installed and only 1 has been install in the past month which is A2DP Today Toggle, so far I've un-installed it and left it again but I still have the problem.
Thanks for any help
I have a similar problem. In the morning i have to soft rest the phone for it to work. Issues started after 6.5 upgrade. There must a solution somewhere in here..........
Does a hard reset fix the problem? Does this happen with every ROM you've tried?
I have only stuck with the official rom, I bought it on 6.0 and then updated to 6.1 after it's release. A hard reset does fix it but some time after it will return, bear in mind this has never done it previously just about a month ago.
I guess it might be a issue with some program that is being installed