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Hey,
I had gotten to sample the HTC Touch Diamond...and thats all. I got it as a gift from overseas (so its a GSM -simcard- phone). Long story short, I didn't want to buy the phone from the local wireless provider because I'd be stuck with them. I open up the HTC box, turn on the phone, calibrate, take a few pics, and then I decided to put in a simcard. The phone was on at the time and I wanted to make a few phone calls to test out the new phone. I have no idea what happend, but the phone just turned off. I turn it on, and there is no lights, no screen, however the phone did turn on (i felt the vibration, and heard the startup sound). I took out the battery, and put it back in a couple of times and I finally got to turn on the screen and lights, however i recieved a werid message, and it didnt seem that my buttons at the front were working right (they worked fine before when i took pics and listend to the demo music), so I unplugged the battery and put it back in..Since then I have not been able to turn on my screen.
Here is how I know the phone is on, but there are no lights and no screen:
1. the boot up vibration
2. the bootup music
3. the volume up and down
4. I am able to touch the screen to turn up and down the volume.
5. When I put in a simcard, the phone does a ring every min or so (I have no idea as to the cause as i cant see error messages)
Now this is what I did to try to fix it:
1. I tried soft reset , however pressing the reset button does not seem to make the phone restart as i can turn up and turn down the volume no matter how long i press the reset button
2. I tried a hard reset, that doesnt seem to work either. (btw im guessing the confirmation message screen and pressing the volume up key) I think that the reason why steps 1 and 2 are not working, is because the phone does not seem to want to restart!
3. I tried taking out the battery and putting it back in..but i never did it for longer than a minute
4. I tried to update the rom, however the rom update application gives me a "Connection error" even though i have my phone plugged in. If i am supposed to set the connnection up from the inside then nm i cant do it cuz i cant see a thing.
5. I tried charging the phone (through USB and the power outlet)
Does anyone have any idea what happend? how can HTC Touch Diamond go from new to blank screen in about 5 minutes of usage?
plz give me all suggestions u can come up with...plz try to help me. Ive been waitign 2 years for a good phone, and now that I have one, I cant use it. Help me!
remove the sim card and see if it acts normal.
is it already unlocked?
the sim card has been removed, reinserted , and removed again.. yes the phone is already unlocked as the simcard apparently worked ( i made a phone call and the phone rang)
has no one ever come across my problem?
bumping...
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
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what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
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Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hey.
My Diamond seems to be dead. Yesterday and this morning it seemed to be working just fine. Then it begin taking a lot of time to get the screen on and now the phone won't turn on at all.
When I plug in the charger, now, there is no light going around the d-pad, as usual.. The computer didn't even detect any new hardware when I connected it..
When I press the soft reset button nothing happens. I tried booting it to the tricolour screen, but as it doesn't even want to turn on it was to no avail..
Is there any way to repair it without having to send it to an HTC repair centre? 'Cause I'm afraid that is not option..
Or am I ****ed?
Have you tried pulling out the battery and leaving it for about 30 seconds then put it back in?
Yes. It still doesn't turn on.. ):
Hey guys,
Yesterday I ran RUU to update my phone. After it finished upgrading, I haven't been able to turn it on. My phone has S-OFF and had recovery on it.
i've tried going into recovery (via volume down + power), and have not been able to get into the hboot menu. I've taken off the battery, etc. tried a lot of things, but the phone just will not turn on.
I searched, and some people mentioned the SLCD problem, but the thing is that my phone isn't even recognized.
Any help here plz!
Ed
Also, when I say it doesn't turn on, I don't mean by bootlooping at HTC screen. i mean that the computer is like 100% dead, screen doesn't turn on, no nothing. PC doesn't detect it. I've also tried making it go into HBOOT thinking it's SLCD problem, and seeing if my PC can detect it...but it can't
I have read in other forums that leaving it for a few hours may help
As in leaving it overnight, and coming back to it the next morning
Maybe leave the battery out for a few hours, see if it helps
Not saying it will definitely work, just a suggestion
Could this be what happened?
http://forum.xda-developers.com/showthread.php?t=1128733
I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.
fvbt said:
I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.
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Click to collapse
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.
Rohitdahiya said:
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.
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Click to collapse
I sure hope that will do it.
*I wish I had my previous phone S2 again... since this one is a donor from my father. Contemplating getting the Nexus, but than again, I hear there's a 2nd revision lol.. oh the dilemna
Oh great, now the cat destroyed the power button flex ribbon...Just great..