Database Develop

I can't hear incoming calls...

I'm having a problem when someone calls, I can't hear them but they can hear me. Once I soft reset, everything's peachy. Just today I used my phone (pda2k with i-mate 1.40 rom) several times. Everything was fine. I turned the flight mode a couple times today. Then, I turned on flight mode, let the phone sit for a while and had an incoming call...I couldn't hear them. I told them to call back in 5 minutes. I tried calling another number but couldn't hear anything, did a reset and everything was fine.
This has happened before and after the 1.40 upgrade. Anyone have any reason why?? I've tried turning the flight mode off and back on, but that didn't help either.
Thanks,
Tom

This is an known issue in 1.40 ROMs, and currently there is no solution.

Dont blame ROM 1.40 because you also face this problem when using ROM 1.31
No solution so far but a trick's available here: http://forum.xda-developers.com/posting.php?mode=reply&t=22239

Solution
Delete Run_BTTrayCE_10.lnk from your Windows\Startup folder and soft reset. Now you wont have the BT icon on the tray bar, but you wont have the no sound problem. If you still need bluetooth you can start it from the Windows directory as BTTrayCE.lnk.
Have fun.

I don't know if this can help to solve the problem but I wanted to mention that I never had this problems when I was using vodafone, but after I changed the sim card this probleme occured

Solution
The Solution is TURN ON your BLUETOOTH and then TURN OFF your bluetooth.

Re: Solution
asim_ag said:
The Solution is TURN ON your BLUETOOTH and then TURN OFF your bluetooth.
Click to expand...
Click to collapse
Unfortunately for me this actually triggers the no sound issue! My device is fine until the first time I use bluetooth then I can almost 100% guarantee that the next call will be silent.
As stated before with the 1.40.00 rom, this issue is certainly linked to the Bluetooth driver, perhaps on use it is switching audio to their driver for headset use and not restoring it?

Are you using sbp Plus, because this application has issue with bluetooth. Try to close all application not to minimize them when you are done with it. Use PocketNav or Magic Button for that.

Re: Solution
ThExSenatoR said:
Delete Run_BTTrayCE_10.lnk from your Windows\Startup folder and soft reset. Now you wont have the BT icon on the tray bar, but you wont have the no sound problem. If you still need bluetooth you can start it from the Windows directory as BTTrayCE.lnk.
Have fun.
Click to expand...
Click to collapse
Can you tell me if the BT has to be started like you described when you use Tom Tom? Normaly Tom Tom starts the BT automaticaly when it starts. Thanxx

hi

I get this problem a lot when I've had the phone on silent or vibrate and then change it back. I think it mainly happens when I receive a call after this rather than make an outgoing one but after the 1st call even outgoing ones have no sound.
It sounds daft but after a couple of months where I reset whenever it happened I just by chance hit the volume slider & sure enough the in call volume was turned right down. It's worth checking as it's an easy fix for me!!

Kill process
The solution for the problem could be to not run the BT driver. Anyway it's possible to delete from startup the dirver and to run when it need (for GPS or headset...).. But is there a way to kill the BT process without reset the machine (that without BT in the startup does't run the driver) whit a simple "TAP" ?
Thanx... M.

I hope I put my Reply on the right forum, but however...
I recently bought a QTEK9090 via Ebay and also I have the "I can't hear incoming calls..." problem.
Radio 1.06.02 and ROM 1.22.ooWWE. I understand from the postings in this forum that only a few (approx 10 to 15) have a problem and the rest of the world does NOT.
Strange but due to this I am really thinking to replace it by a P910I, as a phone should be able to pick-up calls. I haven't decided because the 9090 is a great machine.
Doesn't anybody have a clue, even not the manufacturer ??

Hi,
i had the same problem. Than i followed the advice above from someone deleting the autostart BT and using the btray.lnk instead. Absolutely fine since then.
greetings

Using the XDA IIs.
Until we get a proper fix, I am using the manual Run_BTTray method to turn on the BT if I need to use my headset.
So what I do is, (a) normally, no BT tray, (b) to use my BT headset, use Run_BTTray to turn on BT tray, (c) use ATBluetooth to actually turn on and off the BT radio, and finally (d) soft-reset to remove the BT Tray when I'm done.
I know it sounds complicated, but is ok after I assign the commands to my buttons (XDA IIs, plenty of buttons!).

What about the pda2k UniDirectional Patch.sa.cab available on the clubimate site.
I had this problem with ROM 1.40 as well as with the previous ROM. I have installed this patch. I have not had this unidirectional problem since then but I am not sure if this will work in the longer term as I have installed the upgraded ROM and the patch only a few days from now.
Love to hear comments of other members who have tried this patch.
Kind Regards

srmz said:
What about the pda2k UniDirectional Patch.sa.cab available on the clubimate site.
I had this problem with ROM 1.40 as well as with the previous ROM. I have installed this patch. I have not had this unidirectional problem since then but I am not sure if this will work in the longer term as I have installed the upgraded ROM and the patch only a few days from now.
Love to hear comments of other members who have tried this patch.
Kind Regards
Click to expand...
Click to collapse
The patch works.... atleast I didnt get the no voice problem after the patch (touch wood :twisted: )

So, I've been searching, and this may be covered, but I seem to have the problem in REVERSE. I can hear the other party when using my BT headset, but they can't hear me! On one call, it'll work, then on another, it won't, and then it'll stop working. I have ROM v.1.40.00 and Radio 1.13.00 I don't know what I could do to fix this problem...
Any suggestion would be appreciated...Although I'm not keen about removing the BT tray from the startup, only to soft reset just to remove it...
Thanks,
Q

does this problem remains in the WM5 ?

I wouldn't know...I'm still on WM2003SE....BTW, I have a Siemens SX66.... Anyone? Please?

PLEASE HEEELP!!!! NO SOUND on my BA on calls ... :(

I'm having the same problem for a week now...
I was on the street with my BA making calls and all went Ok. I use it for my work, so I do lots of calls a day. Suddenly, I realized, when I call, that the other can not hear me, nor can I hear them! The counter is running, the screen says "Connected". I haven't done anything to change the configuration, nor it have dropped it from my pocket.
I'¡m getting crazy. I don't know what I've done wrong.
Things tried unsuccessfully: Crying or Very sad
-Lots of device resets..... Between tryes and Updates.
- Reinstalled WM5 using a different ROM. Now I have TM 1.3. [http://forum.xda-developers.com/viewtopic.php?t=42632]
- Upgraded Radio to 1.15 (previously, I had 1.13)
- Used a Bluetooth headset. It worked, I could hear the sound from the phone, at least. Only thru the bluetooth headphone. Still, I could not hear any phone-sound from the loudspeaker when I turned off the headphone and the bluetooth headset were disabled, even with the Bluetooth signal ON, as suggested on other post. Each try with a new call. The weird thing is that I CAN hear the loudspeaker when I hear music or the system sounds... :?
- "Installed" the Unidirectional patch (copied the AudioGW.dll file over the old one successfully, reset, etc..)
- Turned off the device and leave it off for a while. Take off the SIM card, touch it (cosmic vibrations Embarassed) Sometimes, before, the SIM card went a little nuts if I resetted the device too much -maybe Confused- or if I got the battery off...
- Last, I've downgraded to the latest WM2003 ROM. Formatted the Storage Space and resseted the Registry Hive. No change. All else is working.
My options are finishing ....
Sorry if this has been posted before, but, at this point, when I've been tried almost (I think) everything, i couldn't find anything relevant using search.
Please, any help will be greatly appreciated!!! Maybe I can use at least a link to another thread..
Thanks

try downgrade your RADIO to 1.13

I've allready upgraded to 1.15 because of this problem. Anyway, I've downgraded just now and nothing same problem..... also: I can not get the handsfree-loudspeaker mode (pressing the "call" button for a while). Just nothing happens
Let's hope mamaich or other cracks read this post
Thanks for ur answer
indra9110 said:
try downgrade your RADIO to 1.13
Click to expand...
Click to collapse
HEEEEEEEEEEEEEEEELPPPPPPPPPPPPPPPP ((

ow... DONT PANIC !!! try flashing once again ... including ROM & RADIO

Rom & Radio flashed again. At no avail
I've used, lastly, the "standard" Rom posted on I-mate website (www.clubimate.com) [ROM: 1.40.00 WWE; Radio: 1.12.00; Protocol: 1337.42], just to checkout and everything (regarding this problem) remains the same.
I've, however, noticed that, before, when I used the volume slider up, first the PDA-volume went up, later the phone-volume. Now it only fully moves up the PDA-volume. I think this have something to do...
Again: Please, help me!!!
Thanks for your answer!!
indra9110 said:
ow... DONT PANIC !!! try flashing once again ... including ROM & RADIO
Click to expand...
Click to collapse

Still the same after 3 flashing sessions
Two days ago, I've sent an e-mail to I-Mate. They have answered me yesterday telling me to hard-reset :?:evil: and if that doesn't work, to send the device to France or Portugal for fixing. Here on Spain there's no place where to send it.
I think it should be a software problem (maybe) that's why I'm asking help here.. Also, the problem with the volume slider up only occurs on W2003, not on WM5
What should I do??
Anyone?? HELLOO?

i've had this problem for a long time, and tried so many different patches non worked, but there is a way to deal with this issue u need to keep ur bluetooth on all da time or remove the file BTTrayCE from this directory
Mydevice>windows>start up
and copy this file to ur storage card if later u want to use ur Bluetooth so wat removing of this file does is that the icon in of bluetooth in tray bar will not appear automatically after u restart ur machine .
hope this helps

At no avail , but many thanks anyway.
I've seen this solution on other posts and I've tried it before. Without luck
Even the 'bluetooth on all the time' alternative. Without luck
Also, I'm now on TuMa 1.3 (WM5). The file relative to bluetooth on the startup folder is "BTIcon", wich I have moved as you stated. Without luck
Maybe the file you tell is for WM2003 ?? Could it be? Is the file named 'BTTrayCE' on WM2003 and 'BTIcon' on WM5?
I'm really desperate.
arran83 said:
i've had this problem for a long time, and tried so many ...
Click to expand...
Click to collapse

umm yeah i'm sorry, mine is running WM2003, maybe u should try downgrading to 2003 as well since i've done it and now i'm having less problems, i really don see much of advantage in using 2005, good luck.

ok here is a patch that is supposed to fix this problem but hasn't worked on mine, i just attach it here it might work on urs, or u might already have used it.

Sometime back, I had come across a post on a similar problem. I think what you have is a erratic headphone jack..I believe there is a micro (?)switch in there which connects headset and disconnects speakerphone.
I had a similar problem sometime back, and just put the headphone jack in there, jiggled it a bit and it started working. basically released the switch. your symptoms point to a similar problem...does not have anything to do with Radio ROM. Has not given me problem since then

here you go..
http://forum.xda-developers.com/viewtopic.php?t=33207

Yup, I've seen this forum before. If it has to do with a headphone problem, then It shouldn't be heard anytime, and I CAN hear music and such from the device when it isn't in a call. Anytime I put the device on the "call" state (dialing, connected, hold, etc..) the sound goes out. :-S
So, it should not be a headphones problem.... should it??
deepakr said:
Sometime back, I had come across a post on a similar problem. I think what you have is a erratic headphone jack..I believe there is a micro (?)switch in there which connects headset and disconnects speakerphone...
Click to expand...
Click to collapse

Yes, I will, for nth time... No solution yet... I will apply the Unidirectional patch again on WM2003 to see... Keep you posted..
arran83 said:
umm yeah i'm sorry, mine is running WM2003, maybe u should try downgrading to 2003 as well since i've done it and now i'm having less problems, i really don see much of advantage in using 2005, good luck.
Click to expand...
Click to collapse

OK, I've tried, for nth time, going back to WM2003SE (112 T-Mobile) and applying the unidirectional patch I've found here (I think is the same posted on the I-mate site I've tested before) and NOTHING changes...
Still the same problem.
Any clues?

hi !
try like me... in bt setting-->accessibility-->disable all access options..
to me this little trick cut off every problems on use the phone....
hi

OK, I'll give a try :? (Again going to WM2003, as I think is that what you have right?)

No Sound on BA
Hi there. Have pda2k, rom-1.40.00, radio-1.12.00. Have previously lost sound during call. Can be heard but cannot hear. Phone have been exchanged under warrantee, but new phone developed same problem after using BT to connect with PC. Currently I turn on the speakerphone in order to converse. Any help?

Re: No Sound on BA
I can not turn on the speakerpone.....
pjax said:
Hi there. Have pda2k, rom-1.40.00, radio-1.12.00. Have previously lost sound during call. Can be heard but cannot hear. Phone have been exchanged under warrantee, but new phone developed same problem after using BT to connect with PC. Currently I turn on the speakerphone in order to converse. Any help?
Click to expand...
Click to collapse

I also have a similar problem - when in phone mode, other side can hear me but i cannot hear them, if i plug a headset with microphone the other side hear me and i also have sound from other side.
if i unplug the headset, i cannot hear the other side but the other side can hear me.
are there microswitches inside the headset plug for both microphone and speaker (two microswitches) ?
thanks, yol.

Problem with WM5 on BA - No Radio...

Hi
Tried looking through all the threads and checking what I have done but still no joy hence post.
Have upgraded my old BA PH20B (I have another one so no panic) to WM5 with the latest WM2k5_AKU3.2_32mb_v1.3.2 setting Operator to ORANG001 (Orange UK).
1st time I tried everything seemed fine except although I had a signal from Orange I couldnt ring the phone (went to answer machine) and if I tried calling out the call disconnected with 0min 0sec calltime. I did receive a text message saying I had missed a call (me calling phone to test). But couldn't make or receive calls.
So I tried again from scratch twice and both times I have no signal and in Device Info have "Radio version: NONE" - followed instructions to the letter anyone any ideas?
Cheers
RichardC
ps. I can re-flash ROM OK.

this happened to me, too. but only when i changed batteries...
try to soft reset until the word NONE is replaced by the radio rom version (during boot up).
good luck!

Thanks for that, did soft reset and suddenly I have a radio ROM, so removed battery and inserted SIM then no radio again. Soft reset and radio back...weird
Now I can make calls and receive text but can't call phone (engaged or answerphone, maybe network I guess) but also GPRS connection info wrong so guess better start searching for info on that now. lol.
Thanks for the tip.

Check out my signature - use the links provided.

_TB_TB_ said:
Check out my signature - use the links provided.
Click to expand...
Click to collapse
Makes sense thanks...just the GPRS issue now. lol

Just stepped through GPRS settings not changing anything but clicked OK at the end and it works now. Looks like install didnt configure everything fully.
Weird issue I now have is dialling out cancels and yet the phone I dialled rings about 10 seconds later (very weird).
When receiving a call - nothing happens on the BA, no ringing down phone calling out from then when the network drops the call the BA makes a small burp sound. So it knows it should be ringing but something is stopping it.
Tried upgrade to 1.15 Radio ROM - same. So now going to try downgrade to original WM2003SE Radio ROM version (1.06) and see how that goes unless someone has another bright idea?

same issue here
I am now experiencing the same issue, suspect its battery related though...hope someone can come up with something better than that. :lol:

_TB_TB_ said:
Check out my signature - use the links provided.
Click to expand...
Click to collapse
You'll need to update those links for the new forum it seems.

Tried everything but although it all worked phone usage was inconsistant. Sometimes calling out works, sometimes just drops call with duration 00:00. Sometimes receives a call, other times goes straight to voice mail or un-obtainable tone even when signal fine and 2nd BA running WM2003SE works fine (same operator, Orange UK). Bluetooth also needed re-boot most of the time to be enabled. So reverted to WM2003SE for now .

just for comparison i have an xda iis that works fine phone and all and im in wm2k5......except cam doesnt work lol gunna fix taht later .....i used radio version 12.00

hirsty said:
just for comparison i have an xda iis that works fine phone and all and im in wm2k5......except cam doesnt work lol gunna fix taht later .....i used radio version 12.00
Click to expand...
Click to collapse
Thanks for that I tried 12 and then finally went back to standard WM2003SE radio version out of desperation. Nothing worked.
When I have the energy! I may try upgrading my other (newer) BA to see if that helps but first I need to backup my current ROMS as it works faultlessly under WM2003SE...why am I thinking of upgrading I ask myself

Alhumdulillah
everything is working fine for me
AKU 3.2 owns
CAM is fine
ricardo there must be some other problem i hope u didnt drop the phone too many times
looks more like a hardware problem to me

Hi
Phone is 100% OK with WM2003SE, so not a hardware issue...may try again soon, thanks for input.

Why does microphone stop working then repairs itself?

My Vario III suddenly stops recording sound properly via the built in
microphone. If I make a call when this is happening the other person cannot hear me or sound quality is very poor and if I use htc voice-recorder the sound seems very far away with occasional loud distortion. If I plug in my external headphones and use that mic the sound is absolutely fine.
This problem seems to just appear and then can just go. A soft reset makes no difference. A hard reset or flashing the radio or rom has, so far, always solved the problem - until it happens again which could be in a few hours, days or even weeks.
I can't link the problem to any particular software that runs.
I've tried flashing several different radios. I still get exactly the same problem. My local repairer says it won't be the mic as they either break or they work - not coming and going as I have.
Has anyone any suggestions for what I could try to fix this? Suspect software? Should I just keeping working my way through new radio roms? Do you think it is actually the mic in the phone?
I can't find quite this problem described anywhere else so your help would be very much appreciated. Many thanks.
Currently
Dutty's WM6.1 WWE
Radio 1.70.18.02
Protocol 25.83.40.02W
Originally: (when problem started)
Rom 1.56.110.4 (T-mobile UK?)
Radio 1.27.12.32

birminghamuk said:
My local repairer says it won't be the mic as they either break or they work - not coming and going as I have.
Click to expand...
Click to collapse
Then go see somewhere else, they're not reliable...
A bad contact causing an intermittent failure is one of the most common problems in electronic devices...

I'm having the exact same problem on my Vodafone V1615. Funny thing is, my radio ROM was the same as yours when the problems began. I waited till the Vodafone V1615 WM 6.1 ROM update, and installed it. It worked, for a few weeks, and then the problem returned. Vodafone does not want to fix it for me

Hello tha_bulldog
When your mic stops working have you found a reliable way to get it working again?

Long shot but does this thread help??? The problem was the way the user holds the phone, covering the mic with their hand.
http://forum.xda-developers.com/showthread.php?t=360271

What custom ROM has the most reliable / full featured Bluetooth?

My X1 has had problems with it's Bluetooth cutting out during calls ever since I got it. Even after a replacement phone and the new R3A firmware the problem persists. So now I am going the custom route...
Can anyone recommend to me a custom ROM for the X1 that has had improvements to the Bluetooth implementation?

jhbodle said:
My X1 has had problems with it's Bluetooth cutting out during calls ever since I got it. Even after a replacement phone and the new R3A firmware the problem persists. So now I am going the custom route...
Can anyone recommend to me a custom ROM for the X1 that has had improvements to the Bluetooth implementation?
Click to expand...
Click to collapse
Never heard any cook do BT differently exept base on differenr WM built. I do patch the driver w/ HD one such that Cyberon VC over BT works. I never had bt cutting out during call but sometime AFTER the call (and it's a well known issue to all HTC device)

Perhaps it is worth to try other radio (you don't have to change rom, just update radio). I'm really not sure, but radio probably contains Bluetooth drivers too. Is that right?

netbat said:
Perhaps it is worth to try other radio (you don't have to change rom, just update radio). I'm really not sure, but radio probably contains Bluetooth drivers too. Is that right?
Click to expand...
Click to collapse
When flashing generic ROM you flash a corresponding radio (R3A with 1.14, R2A with 1.11 or 1.10). So this is probably no solution, but always worth a shot.

Diferent RADIOs are NOT the solution (I tried more than five radios).
I have tried more than 30 diferent ROMs in spanish and english, with WM6.1 and WM6.5, and no one go right with the Bluetooth.
I call Sony Ericson and they said that is normal because to save energy. It´s my first phones that disconect the bluetooth.

I've had all kinds of BT problems.
It usually turns of by itself, even in the middle of a call. (not so fun in the car, driving)
An I've also tried different ROM's and radios, no better.
BT is not very good on X1 I'm afraid... : (

mattiL said:
I've had all kinds of BT problems.
It usually turns of by itself, even in the middle of a call. (not so fun in the car, driving)
An I've also tried different ROM's and radios, no better.
BT is not very good on X1 I'm afraid... : (
Click to expand...
Click to collapse
Would you say that this problem affects all Windows Mobile devices? For example, if I get an HTC Touch Pro 2 am I going to have the same issues?

I have no idea really, I only have the Xperia.
Any htc owners here ?
jhbodle said:
Would you say that this problem affects all Windows Mobile devices? For example, if I get an HTC Touch Pro 2 am I going to have the same issues?
Click to expand...
Click to collapse

jhbodle said:
My X1 has had problems with it's Bluetooth cutting out during calls ever since I got it. Even after a replacement phone and the new R3A firmware the problem persists. So now I am going the custom route...
Click to expand...
Click to collapse
A friend and me, we both have the same problem as described by jhbodle since approx 6 months back.
During almost every call the sound is transferred back to the phone (as if I would have shut down the headset).
The weird thing is that bluetooth is still on and the headset is still treated as if it would be connected, meaning that I can still end the call by pressing the call button on the headset.
I can get the sound back to the headset (during the conversation) in two ways:
By choosing "Turn hands-free off" and then "Turn hands-free on" from the phone, or by shutting down the headset and then starting it again.
We have narrowed it down to that this happens whenever the phone disconnects from dataconnection (which seems to happen from time to time when using Activesync with Push - it disconnects and then directly reconnects). It does not matter if the phone is in 3G or GSM mode.
Have any of you noticed any similar problems during calls?
We are using the Swedish Telenor network. It might be possible that they have changed something that triggers the dataconnection to reset, and you on other networks are not beeing disconnected and therefore have not noticed this issue?
Maybe most of you are not using your dataconnections that heavely?
Those who are - could you test to disconnect the dataconnection while in call with TB headset..?
My friend have kept his phone with stock ROMs - he have had this problem with 3 or more different headsets.
I am flashoholic and have tried every ROM release from the top five cookers since the Hard SPL release for the Xperia. I have had the phone replaced once for a month ago - I have had this problem with both phones.
Hope you can help me to narrow this problem down even more, and most of all, I would like to know if we are alone with this problem..?
I have searched the forum for similar problems, but only found this one, so I did not want to create a new thread even if I it should be in the "General" category...

Oops... apparently I did not search enough - i have now found some other threads discussing this issue, but without any solutions.
I know that the most common BT issue for everybody is the BT deactivating itself after a call (I have had this from time to time aswell -especially after I have installed the MSVC software).
I don't want to start cross linking and dubbel posting, so I will wait and see if anybody has something to add to my previous post over here...
Would be nice to know if others, having this issue, can also link this to the dataconnection disconnecting.

How long are you talking on the phone for? I don't talk on mine for more than a few minutes, but occasionally I do get the 30+ minute calls that I have to deal with and I've never had blue tooth just shut off for no apparent reason.

For both me and a friend of mine, this happens during most calls regardless of the call duration (my calls usually take between 30sec and 10 minutes).
Sometimes, when I know that the conversation will take time, I reroute the sound back to the headset, but the same thing can happen again during the same call.
As I said, for me this happens whenever dataconnection disconnects on the phone.
Are you using dataconnection alot? Could you please try to disconnect the dataconnection during a call?
thanks