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Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
I never had a screen issue with my 8125, but I did brick around 7 of them from various issues with flashing custom roms. As long as I was careful with how I worded it, I got a new phone each time.
NotATreoFan said:
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
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Click to collapse
Screens don't just crack. They'll sniff out the lie.
and another one...i do feel better now after i broke mine, since it is a tilt u should be able to go through service see how much that will cost, if its over $200 u might be better off doing it urself by getting a screen elsewhere
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
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Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
Unless you insured it somehow, you're going to have to pay to replace it. I don't see why anyone should pay for your accident if you didn't arrange coverage for it somehow.
they don't allow you to get insurance on it.
AT&T might not, but you can add it to your homeowners/renters policy or secure outside insurance from a third party (Safeware is one that I'm aware of). Mine is covered under my homeowner's insurance at a very low cost.
aite. but what do i do?
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
Click to expand...
Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
You go buy a replacement or get the screen fixed. They're not going to believe that you didn't break it yourself. I believe PocketPC Techs advertises that they can fix the screen.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Send it to at&t just don't tell them that the screen is broken tell them that it doesn't turn on, it worked for me and my 8125.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Me, too.
I just got back from Panama City, Panama where I was without my screen for a week. I talked on my phone while leaving the mall, put it in my pocket and pulled it out 15 minutes later after getting out of a taxi and the screen was broken. I'll be calling AT&T as this is my business' corp account. I had insurance on my Treo and my 8125, but think I may have dropped it on this one.
It does suck. The phone was three weeks old. I've gone back to my 8125 that's gone through hell and back without any problems....
I've got my fingers crossed or else I'll just order the screen myself.
Joe
www.jozle.com
http://www.phoneystore.com/product.asp?id=114327
See someone else posted this sight above also. I believe this will be the lest expensive way to go.
trick420 said:
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Click to expand...
Click to collapse
thanx man,
NappyBoy001 said:
thanx man,
Click to expand...
Click to collapse
Any time. One thing to note, putting the outer plastic cover back on is a little bit of a bear - it's a tight fit. you will need to put some serious pressure on the housings to snap them together. It's especially difficult on the power button side of the phone. I used a small flat screwdriver between the top and the keyboard to support the carrier plastics on the top and then used thumb pressure to snap the top plastic to the carrier.
Jeff
As someone who has been through quite a few exchanges with Cingular (none since AT&T officially took over), and as a former employee of a Cingular warranty service provider, I can tell you that they do cover screen damage under very specific circumstances.
When going through the process on the phone, they will ask you basic questions like:
"Is there a pink strip under the battery?" - Indicates water damage
"Was the phone ever dropped from a distance greater than 2 feet?" - This is the important question for screen damage. Damage sustained from drops of 18 inches or less are covered.
It is a reasonable assumption that a cell phone, which is handheld most of the time, will be dropped on occasion.
The biggest question is whether or not the phone shows signs of "physical abuse". If you can answer no to that, then you should have no problem getting your phone exchanged.
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
well i don't know if warranty will cover it or not but you are still under your one year warranty so you could try to get a replacement. Its hard to say what could be causing it. You can check out mike channon's articles on disassembling a kaiser.
Good luck.
brianlb said:
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
Click to expand...
Click to collapse
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
pyraxiate said:
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
Click to expand...
Click to collapse
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
I did a screen replacement on a Wizard, and it wasn't that difficult. just make sure you don't break anything while trying to pry small pieces off to get to the screen.
Stu_Can_Sam said:
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
Click to expand...
Click to collapse
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
brianlb said:
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
Click to expand...
Click to collapse
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
pyraxiate said:
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
Click to expand...
Click to collapse
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
brianlb said:
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
Click to expand...
Click to collapse
Let us know how it goes
Glad I could help
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
congratulations!
good to hear you've achieved a successful repair!
correct me if i'm wrong...are you saying that the two halves of the phone (screen and keyboard) don't align properly when the keyboard is closed? if so, i remember a thread in this section of the kaiser forums that details (with pictures) how to possibly fix that particular problem!!!
"search and ye shall foundeth it !!!"
brianlb said:
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
Click to expand...
Click to collapse
Im glad i could help Im also glad to hear the phone is up and running again
As was stated before, there is a thread for the case not aligning. I did some quick looking but to no avail. If i come across it ill be sure to post it
I'm not sure if I'm explaining it correctly. But it's basically the outer case, and around the power button it's not flush. Not sure if you can tell from my pics. I tried also doing a search w/no luck. I'm sure there is some specific name or something other than case that it's under.
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
DemoShadow said:
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
Click to expand...
Click to collapse
I tried that, and it doesn't seem to pop in at all.
I think its just like DemoShadow said. I dropped mine once and it seems to be a similar issue. I also just pushed really hard to get it to pop back in. I think its just that clip isnt in place as it should be when it was put back together. If anything, try to take it apart and put it back together
kristoff_sz said:
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
Click to expand...
Click to collapse
how did you put the keyboard back on????????????????
Can you be more specific?
Hey,
I literally just replaced the screen on my backup Tilt last night. Still got most of it in my head.
What, exactly, do you mean about putting the keyboard back on? Got any pics of where you are now?
This was one of the easiest things I've had to do...asside from it being somewhat tedious. Most of my issues were resolved by MAGNIFICATION! Once I could see what I was doing, there were almost no issues.
I only paid $31.99 on eBay for a screen with free shipping (from USA no less)...less than the $35 I would have had to pay with the insurance through my Provider Dealer...and I didn't have to wait for 3-5 weeks to get it back.
I'd do this for people with broken screens as a service, but I can't guarantee the cost of the screen...it goes up and down too much.
If you can be real descriptive, or have pictures, I'm pretty sure I can help get you back together.
Let me know, I'll keep an eye on this thread...
RAF
here's some dismantling guides
http://www.mikechannon.net/page1.html
you dont have to remove the keyboard to replace the LCD, unless u're talking about the outer keypad, which just sits in its spot
That might sound like a dumb question, but I could swear that's what happened to me. I was at my friend's Fourth of July party last night, and the screen on my Kaiser broke. But the thing is I have absolutely no idea how it happened, because it was in my pocket and I was standing. One minute it was fine, and the next minute I took it out of my pocket to find that the screen was destroyed. The only thing I can think of is that I was playing pool at the time, and maybe I leaned against the table, but I don't even remember doing that. And I know for a fact that I didn't bump hard into anything. This is just so mind-boggling to me.
Pandemic187 said:
That might sound like a dumb question, but I could swear that's what happened to me. I was at my friend's Fourth of July party last night, and the screen on my Kaiser broke. But the thing is I have absolutely no idea how it happened, because it was in my pocket and I was standing. One minute it was fine, and the next minute I took it out of my pocket to find that the screen was destroyed. The only thing I can think of is that I was playing pool at the time, and maybe I leaned against the table, but I don't even remember doing that. And I know for a fact that I didn't bump hard into anything. This is just so mind-boggling to me.
Click to expand...
Click to collapse
i know alot of people walk around with their screen oriented in a way that the screen faces the environment. I personally keep all my phones and devices with screen facing my leg/body.
perhaps you walked into something like a truck tailgate or the corner of a desk or table?
frostedglcok said:
i know alot of people walk around with their screen oriented in a way that the screen faces the environment. I personally keep all my phones and devices with screen facing my leg/body.
perhaps you walked into something like a truck tailgate or the corner of a desk or table?
Click to expand...
Click to collapse
That's what I was thinking the most likely scenario is, but I just don't remember that happening. I was just wondering if a crystal could have burst or something strange like that, but who knows, maybe I did bump into something and somehow didn't notice it.
The touch screen is very easy to destroy. I broke mine once about 6 months ago and it was not fun spending an hour taking it apart to replace the screen with a new one. By the way, good luck finding torx wrenches small enough for the inner screws, I had to use a 1.25 mm flathead screwdriver and rig it into the screws to undo them.
AnlCnt said:
The touch screen is very easy to destroy. I broke mine once about 6 months ago and it was not fun spending an hour taking it apart to replace the screen with a new one. By the way, good luck finding torx wrenches small enough for the inner screws, I had to use a 1.25 mm flathead screwdriver and rig it into the screws to undo them.
Click to expand...
Click to collapse
Where did you find those wrenches then? And, more importantly, where the hell did you find a replacement touch screen?
Pandemic187 said:
Where did you find those wrenches then? And, more importantly, where the hell did you find a replacement touch screen?
Click to expand...
Click to collapse
i believe you can find the replacement screens on ebay or cnn.cn . the torx wrenches can be found like screw drivers except they look like star heads.
looks like this
i have a similar set like this from home depot
screen w/ tools included ...
this is what I used.
-Guy
GuyIncognito said:
this is what I used.
-Guy
Click to expand...
Click to collapse
wow, nice find!
So how hard is it to replace a screen for someone who's never done it before? And how much is $50 compared to how much you spent frosted?
check the wiki's for the instructions. should have a manual to take the kaiser apart.
i've never done it myself. i've just heard from my friend that he bought his on ebay for $100 a year ago. the deal guy posted looked good cuz it includes tools.
This is the screen I bought although it was regular price, $39.99 but on sale now for 29.99 with both torx wrenchs, and pry tools, although you still need a philips screen driver, any glasses screw driver will work for the philips driver. Pretty fast shipping also, I used the slowest one, low on money, and it came within a few days.
YouTube Video For changing screen.
I have replace my display today and works fine 50Usd. Change the display is easy look the istruction and do it very slow and calm....no coffee
http://www.pdacenter.ru/razborka/razbor_htc_kaiser/
http://www.mikechannon.net/page1.html
Good lucky
I love my tilt. It needs work, I can do. But should I just get a new-like tmob G1 (htc dream?) and unlock it for ATT and styart hacking on that? How cool is the platform? Is it as much fun to have one of those and play on XDA?
You can get an entire screen for your kaiser for around $35 check out fonlogix. The dream is a good phone too, you can check them out on the forum.
I've gone through a screen replacement on my Kaiser--it works perfectly fine, although it was a pain in the you know what to take apart and put back together. Unfortunately, I guess I wasn't careful enough; the upper/lower halves of the phone don't line up perfectly, although its not a good deal. If you value your time (it will take 1 to 2 hours) and you don't want to screw up, just get a new phone. But if you enjoy DIY and want to save some $$ like I did, then go for it
By the way my brother has a G1 that I use a lot, it is a fantastic phone, the larger capacitive screen is a huge upgrade and there are tons of *excellent* ROMs.
Tilt screen replacemnt
I just put a screen in my wife's 8925 a couple minutes ago.
Took about 45 minutes
Remove top bezel, unplug screen, remove. Clean top housing where new screen/digitizer will be, place new in, attach connector and replace housing.
The right hand side, in the middle, is the toughest part to get back together. It may have been easier to put the top bezel back on if the whole phone was apart, but it seemed better to do as I did and not take lots apart.
45 minutes and less than $30 from ebay. Only problem is the screen is not aligned perfectly. most of the screen is proper, but the scroll bars that adjust the time in a new appointment have to be touched more to the right of the button instead of being able to use the whole button. I suppose I got a cheesy screen that the digitizer is not as good as the original one. Still she is happy, and that makes me happy!
@ Hangard
damn your good...guess I need more practice lol
youy folks already fixed your phones? wher'd you get yer reaplacements..
@hangard @ chambord
Where did you get yer digitizer+touchscreen? sounds like ebay. gotta link? how important r toolz?
So Im not clear Ive got spider cracks and 'ppols' of black and not hires display just B&W. Does that mean I need to get a digitizer or a DTGZER and touchscreen from ebay... seems like im finding a lot of digitizers for $10?
Yes, I already broke my phone. Go ahead, grin and chuckle..now that you've gotten it out of your system, anyone want to offer a little guidance? Never disassembled a newer cellphone before. New glass is ordered and has been shipped, just waiting for it to arrive. I'm hoping the process is fairly simple. I do have a specialized set of screwdrivers with all the hard-to-find bits, so that's not a problem ..it even has the tiny blackberry bit.. but from what I can see HTC uses standard micro Philips screws. Yay for standard formats!
Sent from my HTC PH39100 using xda premium
If this phone is anything like hd2 you're gunna want the flat pry tools they sell (search hd2 screen replacement tools). Their not needed but a nice handy thingy to have, other wise you might crack your LCD from flexing it too much.
Sent from my HTC PH39100 using XDA App
I wont grin and chuckle too much, I broke my Atrix after 4 days.
The Vivid screen seems very fragile. 2 of my coworkers have broken theirs within a few weeks of having them. Small drops from waist distance. Its too bad because I have seen the current Samsung models dropped from 6 feet face first and survive
Sent from my HTC PH39100 using xda premium
Yeah, I've cracked mine as well. If you google HTC raider teardown on YouTube.. There's a vid.... Butttt, it's not in English and it's a teardown not a screen replacement tutorial.
It seems as thought HTC has been using reeeeally thin glass in their devices.
Whered you get the glass? It'd be very thoughtful of you to do a tutorial as you do it. I really want to replacement mine but if you remove one on the screws by the battery it voids your warranty
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
Click to expand...
Click to collapse
How much is it for them to fix it?
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
travisxcore said:
I have no idea. Shoot them an email (not Support Inquiry, youre gonna wanna send it to Repair Inquiry) and they should be able to tell you. Make sure you fill out the S/N box out now, or their just gonna send you an email back asking for it.
Click to expand...
Click to collapse
I'll do that right now. Thanks alot
(sorry to hijack the thread lol)
They use a double sided tape that hopefully comes with your replacement screen , I tried to replace a water damaged screen and it really wasn't a fun process
Sent from my HTC PH39100 using xda premium
It didn't fall very far..
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
bproulx said:
Yeah when mine fell I had it in a shirt pocket, bent over to pick something up and it slid out, fell about a foot and a half..directly onto the search button corner on ceramic tile. Crunch. I ordered a new panel from tmart.com .. I got a confirmation email back on the 4th saying its been shipped via usps.. should be here soon. I hope it comes with everything I need - cost me about $50.00 with the shipping and everything. I paid the extra 3 bucks for insurance lol..
Click to expand...
Click to collapse
So, how was the installation process? And did it come with the adhesive? I'm going to buy it from that site as well
And then it was fixed..! FTW!
Ok sorry for the delay getting back to you guys.. been frantically waiting for the screen to clear US customs (ugh) and arrive, which it finally did today. I was able to get my hands on it at about 3 this afternoon, but I wasn't able to actually look at it until about an hour ago..
So.. I open the package, big grin on my face..and the first thing I notice is that the glass is AT&T branded. Funny, considering I'm in Canada and using Rogers..but hey a digitizer by any other name...and all that. So! I open the bag that my "tools" came in.. There are 2 blue plastic tools, one a prying tool and one looked a lot like a guitar pick. Cool. There are also 2 screwdrivers included, and I'm momentarily excited, until I realize they're just tiny torqx bits. The Raider uses TINY philips head screws, so those were useless. I put them into my tiny tool set..for later consideration.
Back to the screen. Looks like it the real deal, so I watch half of the teardown vid on youtube.. As mentioned in an earlier post it isn't an english-language vid so aside from seeing the locations of the screws and the methods of levering off the internal components, there's no exchange of information going on. I would like to mention however that the video kind of glazes over the locations and removal processes for some sensitive connections, so having only experienced laptop repairs personally.. I was in fairly uncomfortable and unfamiliar territory - but I was determined.
I tried several ways at getting the phone down to its base components, and finally succeeded in locating the panel's ribbon connector interface on one of the phone's circuit boards. I had to remove the back of the phone, pull the batt, sim and sd, and pull the 4 main screws that lock the housing down onto the phone.. From there its a matter of levering off the black plastic shell and whats underneath is a whole lot of tech in a very tight space. There were 3 or 4 wires I had to disconnect, about 15 tiny screws in 3 different lengths, and then when all was said and done I had to pry the busted panel off using the supplied blue lever tool (pretty handy, actually.) and then lift the lcd away from the metal housing enough to slide the old connector out and the new one through.. This was a very tricky process - I drink way too much coffee to hold completely steady for long..lol.. Finally got it all through, but by this time I had smudged the inside of both glass surfaces pretty badly and it took some serious mechanical dexterity to hold the surfaces and wipe them down without wrecking any of the flapping, loose circuit boards, screens, etc.. it was a frightening experience.. I won't lie.. I definitely feared the worst possible outcome given my limited experience.
So.. the panel's ribbon cable is inserted, the white clip back down securing it.. I manage after several attempts to remember how to put the puzzle all back together, and after about 45 minutes of messing with it I had a visually complete phone again. I hit power, and miracle of miracles the HTC logo flashes on the screen.. I'm hopeful..
The phone boots up, looks great (aside from a few smudges I missed on the inside..grr) so I start touching the screen and here's where we have the first problem..lol.. its recognizing that I'm touching the screen..but not really accurately.. it seems to be that there are dead areas.. So now I'm thinking I broke something..lol..
Smoke break.
Took it all apart again, forgot to clean the smudges, removed and re-seated all the connections, and about 15 minutes later I had it back together again. I booted it up and waited.
Success!! It sees where I'm touching accurately now - I think the ribbon must have moved while I was putting it back together, I was shifting things a lot as I was trying to figure it all out, so I must have stressed the cable enough to move it slightly in the slot.. that, or I didn't have it all the way in / straight the first time I did it. Either way, it works fine now. I was successful on the 2nd attempt, and now the only difference is that this glass feels..rougher? less smooth? not sure how to describe it.. it feels different, anyway.. and the at&t logo of course. Aside from that, you'd never know it was in pieces an hour ago..lol.
Would I do this again? ..I hope I don't have to. Its not impossible, but man, if you're going to try this BE SUPER CAREFUL!! lol..
edit: and no - it didn't come with the double sided tape, but it seems to be staying without having to replace it.. it wasn't too hard to remove it from the panel, but getting it back on straight took some finesse.. lol.. it comes apart easier now when you're tryingn to disassemble it..but seems to be holding together fine on its own.
travisxcore said:
Send it to HTC then? You get a 1 year warranty when you buy the phone.
Honestly, I think Corning had another incident of releasing faulty glass. I've dropped mine numerous times, from pretty high up and I don't have a single scratch on my phone.
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Corning makes the glass on the Raider/Vivid?
I would suspect it to be more sturdy if its corning, my SGS has been without a screen protector and still does not have any scratches. Yes i know SGS is Gorilla Glass and this is not but i would think it would be stronger.
@ bproulx
You should take it apart again and make a tutorial . I hope i never have to go though what you did. Knock on wood.
lol..might take it apart again..
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
bproulx said:
So..I have smudges on the inside of the glass. Stupid sweaty fingers. Now I'm tempted to pull it apart again ..but not far enough to make a tutorial lol.. besides.. I'm glad I didn't have a camera on me - you guys woulda had a good laugh at me breaking into a sweat trying to pry loose the glass panel the first time..lol. I know it was already broken but (a) I was trying not to cut myself on it and (b) I was also trying not to break the lcd underneath. Which I believe also has smudges on it. Oi.. I guess I'll have to get in there and clean it. Probably not tonight tho. I'm just glad the thing still works - I was scared I was going to bust something. There are a LOT of little things in there. For the record the CPU looks neat. Its smaller than a sim card, a little bigger than a micro sd. Pretty impressive.
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I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
Getting better at taking it apart..lol..
Chism87 said:
I've taken apart laptops (MacBooks at all) and successfully reassembled them so I think I'm up to the job. I'm reaaaally thankful that it says AT&T at the top and not HTC like the pic shows (since I'm on att).. Another question though, did you successfully get the "void" plastic piece back over the screw? Because, I want to keep this phone as "under warranty" as possible
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No, the little void sticker on mine was less like a sticker and more like... glue, with paint on it.. lol.. it just flaked apart when I tried to lift it.. but I wasn't concerned with preserving it. Maybe if u use an x-acto or something like that you can lift it intact..? Let me know how you do.
I started getting some random touch input glitches yesterday, and today they got worse.. then my son spilled hot coffee on me and I dropped my phone on the carpet where it of course popped apart..lol..and then when I booted it back up I had some *major* touch glitches.. it was seeing input higher up than the actual contact point, and just acting real buggy..the phone was lagging.. so I took it apart again, completely.. took my sweet time reassembling it this time - I even got out the micro-fibre cloth and cleaned all the glass, and voila.. this time - its like new. I can already tell its put together right this time, which tells me something wasn't quite right before - I'm guessing I didn't get the ribbon cable seated properly before.. there are a lot of tiny, offset contacts on the end of that little cable. Anyway, I guess the moral of the story is screw warranties, and the more times you disassemble your phone the better you get at it.. lol.. it wasn't anywhere near as intimidating this time around. Felt kinda easy, actually. I think I just psyched myself into thinking it would be hard to do the first time around.
I do miss my original glass tho.. I'm thinking about contacting HTC and ordering an oem panel lol.. this one feels.. grippy. The HTC one felt smooth as silk.. I dunno this one kinda feels more like window glass. Meh.. better than a broken ghetto phone. At least now I can whip it out in public without hanging my head in shame and peeking around to see who's looking at my ugly screen. I never even tried HTC directly..I just googled the part and went with the one with good reviews..
OMFG...FML..
Sooo.. I got angry at my Raider today.. started doing the weird touch input glitches again after a battery pull, got frustrated and slammed my phone down on the table in anger...and.... smash. Brand new panel is now ten times as shattered as the old one was. AND...now the phone won't even light up. AND..it looks like I may have cracked the actual LCD this time.. just a small crack at the very bottom - wouldn't even be visible with the shell on the phone.. but.. I'm not very optimistic. I get absolutely nothing on my screen when I boot the phone, all I get is one haptic "bump" and thats it. Nada.
Sooo... looks like I need a new phone. Again.
Lame.
There goes $600.00
....sigh.
Anyone wanna donate an old android device to a guy who's now really really sad and has no phone? LOL.. why did I give away my legend????
Not giving up my phone!! LOL!
Ok so I decided to try my luck at replacing the LCD as well as the busted digitizer that I just re-broke..lol.. back to tmart, and ordered both. I really wish I could have found the whole assembly pre-built, but the only company I found selling both as a single unit had a minimum order of 5 pcs. Out of my price range for repairs, although with my track record maybe it wouldn't have been a bad idea? lol.. anyway, I just bought both parts from tmart and am still waiting for one of them to show up. The good news is I was able to replace the LCD already. It really is just held in there with tape. Like.. there's nothing really holding it all together..you'd think with all those screws and tabs they could have come up with a better way?? Ah well. I have a display again, but until I can get the digitizer and install it I'm without input.. so I can just watch the phone boot and then sit on my lock screen. Or boot into recovery mode and use the vol and power buttons to mess about.. But why..lol. I'll just wait.
I'm just happy that nothing else seems to be affected. I had my alarm going off still with no screen, so that tipped me off that everything else should still be ok. I won't know for 100% certain til I complete the repair, but it looks promising. I picked up a used HTC Magic (ugh) from kijiji for $80 and it came with 3 batteries, 3 chargers, 3 usb cables, 3 leather cases, and a bunch of other crap in threes. Just so I'm not completely without a phone in the meantime. Overall not bad for $80 but man is this phone slow. I installed a custom rom **THANKS XDA!!** on it and it improved the performance and look of the OS a little, but it lags a lot even overclocked when just typing a text.. I can't wait to get my phone back!!
Aside from the screens, this phone is pretty tough. I slammed that sucker down pretty hard that day.. Cmon HTC - why didn't you give us gorilla glass on a $600 LTE phone!?!?!?!? I wish I could find an aftermarket panel that was made from gorilla glass. That would totally rock!
Yeah, i really wish they would've put gorilla glass on it. I used to have the atrix and ive dropped it on tile floor at least 3 times... Nothing. Keys in the same pocket as phone.. No scratches at all.
I didn't want to try my luck, so I just got a replacement vivid