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Anyone know why the hotmail push seems to be spotty to my phone. I will get 2 or 3 in a row, then either go 7-8 messages without receiving them, then all the sudden get them again.. or have to do a reset to get them it seems.
AT&T Tilt with windows live cab installed.
Tried several different versions of the cab, also still have that weird notification bug where it just keeps vibrating til i finally accept that I have a message sometimes.
Anyone ever come up with a fix for any of these?
No permanent solution to this issue has been found yet, however it most likely relates to the issue with the Kaiser not waking up to check email or play reminders.
I would recommend you follow the below thread for updates and try some of the suggested fixes.
http://forum.xda-developers.com/showthread.php?t=332362&page=6
I have not been able to get the Live push email working consistently on the Kaiser/Tilt at all. It worked no problem on my Hermes/8525.
Conversation with Windows Live Mobile Tech support
So I am getting really frustrated with my Windows Live Mail not working corretly on my Tilt and I decided to contact MS Tech support to see if there was anything they could recommend.
Below is the convo that I had back and forth with the Support Rep.
Windows Live Push email does not work on my HTC Kaiser Tytn II device.
In order for my Live Hotmail email to sync I have to manually initiate a sync, even though my settings are configured to deliver emails As items arrive. I have tried changing these settings around several times, but it does not make a difference.
Furthermore I receive multiple sync errors often, and most of the times when I delete an email on my device it fails to delete off the server.
I did not have these problems using Windows Live with my HTC Hermes Tytn running Windows Mobile 6.
I have also tried signing out of the Windows Live app and then signing in. I have Hard Reset my device (back to manufacturer default) and still experience the problems. I have also tried with NO 3rd party programs installed and still the push email does not sync correctly.
I have also tried different versions of the Windows Live app that are floating around the internet, such as 10.6.32.2100 and 10.6.33.600. Neither of these newer builds fixed my problem.
Is there a way to fix the issues I am having with Windows Live App push email functionality on the HTC Kaiser Tytn II?
RESPONSE 1
Thank you for contacting Windows Live Mobile Technical Support. My name is Teddy and I understand that you have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience. I appreciate the time you have taken to advise us of your experiences and I hope to offer as much assistance as possible.>
We have received reports from other customers experiencing similar contacts synchronization issues. Based on our investigation, this issue occurs when the Windows Live application in the device is having trouble synchronizing with the Messenger servers.
They were able to resolve this issue by doing the steps below:
A. Changing your saved Windows Live Messenger display picture.
Errors appear during synchronization when the server is experiencing difficulty fetching your saved Messenger display picture. To avoid this from happening, let's try to change your display picture to a default picture. To do this:
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
B. Re-synchronize your account.
You may also need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to the instructions below:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose of you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live Messenger and check if your online contacts now appear as online.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved.
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Click to collapse
Trying both A and B above fixed the issue... until I did a soft reset. Then the same problems returned. So I emailed again and got the below response.
I performed the steps listed in A and B of your email (Changed Display Picture and Switch Accounts). I changed my messenger display picture to No Display Picture and signed out of Windows Live on my Tytn II and then soft reset the phone. After the phone rebooted I signed back into Windows Live.
At first this did seem to fix the problem. All of my emails started coming through (at Push speeds) and I did not encounter any sync errors. However, after I performed a soft reset on the phone, all of my problems started again. Windows Live would show sync status stuck on "Checking Internet Connectivity" even though I have network coverage and can browse the web via PIE. I would have to manually click on the sync button to get syncing started. Emails stopped coming through as push (even though I have delivery set to "As items arrive") and I started receiving sync errors again.
Below are the answers to the questions you asked.
- HTC Tytn II
- Windows Mobile 6
- Carrier: At&t Location: I am in the Dallas/Fort Worth Texas area - zip 76262
- *****@hotmail.com
- yes it happens on any Windows Live account
- currently the version of Windows Live on my device is 10.6.33.600, although I have tried the original build (can't remember #) that came on my device along with build 10.6.32.2100. All versions have had the same problem on my device.
I appreciate your help and look forward to hearing a solution to this issue. I pay the $19.99/year fee for premium Hotmail/Live mail features and use this email as my primary email and contact manager. I really need this program to work on my device.
RESPONSE 2
Thank you for writing back to Windows Live Mobile Technical Support. My name is Teddy. I understand that you still have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience.
We received feedback from a few customers experiencing similar issues. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate what is causing the issue. The details you included in your email will be very helpful to our investigation.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience while we work on a solution.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile Technical Support.
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Click to collapse
So at least MS is aware of the problem and hopefully a newer build of WL will leak onto these boards soon that includes a fix.
ive been haveing the same sync failure problems when i try to sync my email through windows live. ive found a temporary fix by logging into messenger first then doing a send recieve with windows live mail. it then syncs my email folders correctly. so Ive discovered it will only sync when messenger is showing logged in.
BTW I'm a Beta Tester for windows live messenger and the last build was in july, there hasnt been one since. I will give more feedback on the beta feedback this evening
Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.
memon01 said:
Guys,
My org uses goodlink (good.com) as the email service provider not microsoft's push mail. I recently upgraded to a tilt and changed the rom promptly to schapps latest release.
The way the good software works is that it adds its own software stack (email/contacts/calendar etc) which syncs to the my outlook. The problem this creates is that my contacts do show up (the right softkey button leads to contacts which are the goodlink contact list) but are not connected to my dialer.
To be able to use smart dialling i then have to manually sync my phone to my computer to copy the contacts again which is a pain. My previous phone was based on windows 2003 whose dialler showed the goodlink contacts directly.
If there are any ideas or suggestions please let me know.
Click to expand...
Click to collapse
This is not what is supposed to happen. I use GL too. If you sync with Active synch eventually, you will end up with duplicate contacts. Sometimes it takes a bit of time for this to occur. This applies to GL 5. In 4.9, I had to do exactly as you are stating...synch only the contacts with active synch.
interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN
MustBNuts said:
interestingly, I have a post regarding Good Mail. I found that using the XDA Live 3.0 (WM6.1) with the reTOUCHED dialpad, my contacts, while in the phone mode, linked to my Lotus notes contacts, not my local ones.
If I'm understanding you correctly, this is exactly what you want to happen (exactly the opposite of what I want to happen on mine).
I have 5.0.3.23 good mail with the above and it works the way you want yours...
Good luck,
MBN
Click to expand...
Click to collapse
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.
thanks for the help guys. I got on IT's case and changed my GL version to 5.0 and a hard reset and the installation of the retouched dialler everything is now working exactly the way i want it. Thanks guys!
parleyp said:
With 5.0 the contacts are shared. If you sync with active sync, they will be duplicated because you are already syncing the mail server. GL 5 takes over much more of the system than past versions. I have found no way to change its behavior at all. If I make changes, it has protections in it that undoes the changes.
Click to expand...
Click to collapse
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.
I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.
memon01 said:
Have you tried using Microsoft Voice command with Goodlink contacts? in my search for a solution i found a thread on another forum which said that voice commands/dialling wont work with goodlink contacts and we will have to sync them again. Im going to be trying it anyway but just wondering if somebody has already done the effort.
Click to expand...
Click to collapse
I use voice speed dial and it works with GL 5 owning the contacts without doing a sync via active sync. Haven't used MS VCMD so ymmv.
jfor26 said:
I can also vouch for that. I am the good admin at my org and the latest 5.0.4.46 works quite nice with outlook contacts and allows for smart dialing.
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Click to collapse
I just wish I could talk my IT guys into a longer wait period before locking the phone...30 minutes kind of sucks when using the GPS...in a car. Any ideas for hacks? I haven't found any.
Hi guys,
i have the following problem.
I'm having several e-mail-accounts on various services (like freenet, google & strato). I've tried Outlook Mobile, FlexMail and ProfiMail but the problem occurs with every program.
My strato account deletes messages automaticly after 3 months. When i sync my mail with this account, older ones that were deleted are also no longer in my mail-program available.
The same problem comes up, when i download my mails with my desktop-mail-program (AK-Mail).
Do you know any program that just download mails and that do nothing with them when they are no longer on the mailserver?
Thx Michael
Maybe nPOPuk (v2.11) here: http://www.npopuk.org.uk/downloads.htm. I used it successfully with WM6 but it didn't work anymore on WM 6.1.
I believe if you set it to POP3, it should download and remove it from the server, thus maintaining all copies on your phone?
And if not mistaken, Profimail has an option to ignore old mail on phone not to be disturbed .. but this is not so sure ..
Wondering if anyone can help!
Synced my outlook calendar across to the windows live one so that it would show up on handset which it does.
I decided to import some old calendar entries from up to two years ago into my windows live calendar which show up OK on my PC windows live calendar but they have never synced over to my HD7 windows live calendar.
Becoming a bit of a mystery as all my new appointments sync over OK to mobile.
There may be a setting to limit how far back to sync. There is for email.
I’m not syncing a calendar so can't check for you but go into your phone's Windows Live settings.
Well, I have gone into Windows Live settings on mobile and there is an option for email which I have now changed from 1 month to anytime so now all my hotmail emails have synced all the way back in time to my handset.
There seems to be no option for calendar entries so we seem to have no control over this, I hope I am wrong though. Anyway my old calendar entries still have not synced over to mobile which is a pity.
Check Windows Live to see if there's a setting there.
Checked Windows Live, still nothing there settings wise.
Same Problem
I sync my 780 contacts on the live cloud. Then tried to sync with HD7 and it didnt work.
Then went and did a complete reset of my phone. After that with the first sync got all my contacts on HD7 super fast.
Then made some changes on the phone and wanted to check if they update on the live cloud and now phone says it cannot sync and gives error 8000618.
Has anyone facing sync issues?
Not had any syncing problems as such and all my contacts came over to the phone OK.
I reckon the old calendar entries do not sync with the phone apart from reoccuring ones and this is just the way windows phone 7 does things as all the old calendar entries are listed on my live calendar on the internet OK.
Hopefully this might be addressed in an update soon.
Is urs a unlocked from 02 also? u think the unlock is a problem?
It is from O2 but is not unlocked. I did get the unlock code from O2 but have not used it yet, may do in the future.
I do not think it is a handset problem, I reckon it is software ie. WP7
Has anyone else managed to get all past appointments synced to HD7 handset from Windows Live Calendar?
yes you can get past appointments also.
just copy paste all your calendar events into live calendar.
it worked with me
PJ11 said:
Wondering if anyone can help!
Synced my outlook calendar across to the windows live one so that it would show up on handset which it does.
SNIP...
Click to expand...
Click to collapse
how did you do this? I cant find a way to sync them up!
Thanks, Rick
Having the same fight as everyone with this stupid non-syncing of Outlook that Microsoft has decided for us. Found a couple of issues that can be worked around.
Clash 1: some items not appearing in Live calendar or on phone.
Fix: Entries were repeat entries set up a long time ago. Reset entries to start today and sync'd ok (so far)
Clash 2: custom catagories caused sync errors.
Fix: Clicking 'Upgrade to Color Catagories...' in the Live account properties (in Outlook) fixed this for most entries.
Still working my way through my calendar so I'll update if I find anything else.
YT
update from my post above...
I've given up again... syncing my windows phone shouldn't be this difficult. Also noticed that Live doesn't fully sync your contacts either whereas Google contacts does... so trying Google calendar next.
Syncing ok with CompanionLink 4, but 1 strange anomaly...
1. I can delete calendar entries on the phone that syncs with google and hence outlook but...
2. if I add an entry on the phone, it doesn't replicate in the google calendar.
The last time I had to faf like this to get calendar sync'ing set up was with a Palm V... I'd thought we'd moved on by now
Can anyone help please?
HTC HD7 with WM7 - there is no provision to synchronise with microsoft outlook using Activesync or Windows Mobile Device Centre.
Alternate way of using Exchange Activesync does look complicated
Please address the issue
This has been Answered
There are some workarounds & a 3rd party app, the solutions have been posted and can be easily found with a simple search (here is a hint, CompanionLink for outlook, Windows Live Connector, Gmail Sync). This is a very hot issue and I suspect there will be more solutions forthcomming
Cheers
BR
namasivayam said:
HTC HD7 with WM7 - there is no provision to synchronise with microsoft outlook using Activesync or Windows Mobile Device Centre.
Alternate way of using Exchange Activesync does look complicated
Please address the issue
Click to expand...
Click to collapse
I got these answers when I posted on social.answers.Microsoft.com
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2-easy-ways-to-sync-outlook-with-htc-hd7-1289546168.html
Sync Windows Phone 7 with Outlook
http://www.companionlink.com/windowsphone/outlook/
I recommend posting or looking for WP7 related questions there as they've got a lot of MS employees that answer questions.
My Milage
I tried the Hotmail connector, I had some issues, it seemed to have problems dealing with more than 250 contacts. I am using the Demo version of CompanionLink and syncing to my gmail acct and that is working very nicely.
cheers
BR
I followed method two from the two ways to sync and worked just fine. I kind of like getting away from Outlook anyway. Hotmail/Windows Live is great since it can used through any computer contected to the internet to update contacts, phone numbers, etc. But I could see if this is an issue if you primarily use Outlook.
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2...289546168.html
The problem I have is my company isn't running Exchange so for me to get my calendar and contacts I need a way to sync with Outlook.
I've tried Hotmail Connector and it works well for a one time sync but if you have a lot of changes to your calendar I have to make the changes in Outlook and Hotmail.
I refuse to pay $40 for something that should work out of the box.
PaullikesWINMO said:
I followed method two from the two ways to sync and worked just fine. I kind of like getting away from Outlook anyway. Hotmail/Windows Live is great since it can used through any computer contected to the internet to update contacts, phone numbers, etc. But I could see if this is an issue if you primarily use Outlook.
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2...289546168.html
Click to expand...
Click to collapse
Yup. Had all my Outlook contact on my phone the sec I imported the file into Windows Live. I was surprised at how fast everthing setup. I am really like the WP7.
hi all, I'm a new user HD7 ( four hour ago) I syncro with Outlook connector without problems 800 contacts and appointments...
thanks for your help
alabij said:
I got these answers when I posted on social.answers.Microsoft.com
2 Easy Ways to Sync Outlook with HTC HD7
http://www.pubarticles.com/article-2-easy-ways-to-sync-outlook-with-htc-hd7-1289546168.html
Sync Windows Phone 7 with Outlook
http://www.companionlink.com/windowsphone/outlook/
I recommend posting or looking for WP7 related questions there as they've got a lot of MS employees that answer questions.
Click to expand...
Click to collapse
Unfortunately, both are cloud solutions, which are unacceptable to me for both security and privacy.
If the WM7 device were seen as an external storage device (apparently doable via the registry), does anyone know whether this could faciliate a direct USB sync with Outlook 2010 32-bit?
Both solutions are OK for a one off copy of Calender & Contacts but do not perform a true contniuous Sync with Outlook and do not handle TASKS
MarkAtHome said:
Unfortunately, both are cloud solutions, which are unacceptable to me for both security and privacy.
If the WM7 device were seen as an external storage device (apparently doable via the registry), does anyone know whether this could faciliate a direct USB sync with Outlook 2010 32-bit?
Click to expand...
Click to collapse
if you are not ready to play with the cloud, I don't think wp7 is for you. They seem very serious about making the cloud an integral part of the OS going forward.
nrfitchett4 said:
if you are not ready to play with the cloud, I don't think wp7 is for you. They seem very serious about making the cloud an integral part of the OS going forward.
Click to expand...
Click to collapse
If you can explain how I get my outlook onto the cloud well you have me.
Is there no place like WinMo6.5x like "Microsoft My Phone" ?
with an live.xx ID
Wolf
wolfwolf said:
Is there no place like WinMo6.5x like "Microsoft My Phone" ?
with an live.xx ID
Wolf
Click to expand...
Click to collapse
no microsoft myphone. All syncing goes through your live email address (like hotmail). For me, I had all my contact info on gmail because of playing on android with my hd2.
1. Logged into hotmail
2. clicked on import contacts under the contacts view
3. Clicked on gmail and followed the instructions
Took about 10 minutes.
For outlook I'm pretty sure you can do something similar, though I think you might need outlook connector from the marketplace to bridge it over from outlook to hotmail. You will only have to do this once, but then I guess your outlook will not be a syncable acct on you phone.
Just looked on my hotmail and it says to export your outlook contacts to a file that you can then upload to hotmail.
I'm a Windows Mobile User for 2 years now (SE Xperia X1) and loved the way I can sync it with outlook.
I have all my contacts (approx 500) in outlook and also use the calendar (+5000 items)
I've spent some time in the past to get the info on my contacts straight and I'm very disappointed about the lack of synchronisation options between WP7 and outlook.
Why does everything needs to be cloud-based.
I don't sync every day, but neither use outlook on everyday basis.
I never experienced syncing problems on either calender/notes/contacts or mail.
I have read something about features that will be added in the near future into WP7 and hope that local outlook synchronisation is one of them.
Hi guys,
I`m new to WM7 and i`m trying t sync my contacts as well. I don`t use Outlook and idon`t have an account.Is there any other way to get my contacts on te phone?
Thanks
So the windows 7 software allows syncing to google calender, email and contacts?
I'm stunned that there is no native support for Outlook synchronization with Exchange - this is old school and what I consider a core component of any smartphone I purchase.
I've just bought a HD7 assuming it would have this functionality (why would I check for this on a Windows phone, next I'll need to check the thing makes calls), guess I'm going to have to sell it on.
There maybe Third party solutions but I can't imagine they're ever going to work as well as a direct sync with the Exchange server in my office, giving Contacts, Tasks, Calendar Items, etc.
Absolutely gutted.
B
Of course there's native support.
If you have an exchange server, you have ZERO to worry about.
The issue is people who use Outlook for Pop and Imap. Or people who just use it for tasks and contacts. Without a Hotmail Connector, there is no way to interface with Outlook like the old school Active Sync did.
Again though, If you have Exchange, it works exactly like it does on any other platform, if not better. The only thing lacking right now is Tasks.
Jimbonics,
I could kiss you. My wife wouldn't like it (and neither would you most likely, I'm stubbly)
I've been reading phone forums, reviews and specs for what seems like months trying to choose the right phone (offline voice command via bluetooth is essential for me but Android doesn't do it and other devices have flaky support) so I skim read this thread: my bad.
Thanks for making my day.
B