WiFi connection partly broken? - Touch Diamond, MDA Compact IV General

Hi,
I've searched this forum, as well as any other places that could have some information or description similar to problem I'm facing on my HTC Touch Diamond with WiFi, but couldn't find any... So here goes.
Problem:
- Opera Mini / IE are unable to display any page
Configuration:
- proxy servers are disabled for all connections
- currently running Duttys V3.4 APR WWE 5.2.20761.1.4.2 (http://forum.xda-developers.com/showthread.php?t=411707)
- WiFi connection is properly established, IP assigned through DHCP
- within TaskMgr application I can use Ping utility - and pinging works (both by IP or by host name, so DNS servers are correctly configured).
Connection:
- to local router, with WPA-PSK and TKIP (type set to "Work").
When I enter some page address in Opera - in TaskMgr ("Net Stats" tab) I can see a direct outgoing connection to port 80 with status "SYN_SENT", but that's all. I checked advanced config settings in "opera:config", tried different values (i.e. for "ConnMgr connection GUID index") - but result is always the same. What's more - everything works fine when I connect my Diamond to PC (ActiveSync via USB).
Does anyone have any clues what could be causing such behavior?

Related

WLAN ok, but no websites are shown.

That's why I've never had an Windows Mobile device before.
Symbian, iPhone, everthing works fine with my WLAN. WPA Key and go go go
My Kaiser has a WLAN connection but the IE wont' show any page. Why?
First thing is to isolate the problem. Are you able to access the internet via Actice Sync? When connected to the WLAN are you able to access any other services on the internet such as windows live to check your email or if you have HTC HOME the weather info?
Also check to make sure you are getting a proper IP address, Gateway, and DNS server from the router to your PPC. Task Manager is a good utility which lets you run the Ipconfig/all command. You can also use the PING command in Task Manager to see if you can ping anything on the internet.
If you are getting the proper TCP/IP settings trying accessing a site using its IP address instead of its Domain Name to islolate if the problem is with the DNS server settings in PPC.
If still no luck post the results from the above troubleshooting and we'll go from there.
Correct IP Address, check! I forgot to mention...
Thank's for your help, I'll check the steps in the evening at home.^^
I just can connect to my router's IP address and see the configuration page. My device has it's own static IP.
IE says "site cannot be displayed, because the connection has been interrupted".
Do I have to quit HSPDA and Bluetooth? I guess not.
Let me know if you can connect to this http://134.126.10.50/
shazaani said:
Let me know if you can connect to this http://134.126.10.50/
Click to expand...
Click to collapse
No, same error.
Surfing via ActiveSync is no problem.
If you said that it's possible to connect to router but not outside of router, then do you use MAC Access Control and/or MAC Fillter Internet Firewall on your router?
Possibility MAC Filter Internet Firewall. Without MAC Access Control specified, it's not possible to connect to router.
Hopefully it helps.
Best regards,
TwoAce
I'm using a MAC Filter, but the MAC of my Kaiser has been written to the MAC list. I'm trying without the filter...
Previously I could connect to my home WLAN, but I could not perform any surfing until I came across a suggestion to goto Settings->Wireless LAN->Power Mode slide to Best Performance.. and viola.. I am good to go..
don't know if you have the same issue, but jus my 2 cents.. ohh n I was using Polaris aka Touch Cruise..
I have the same problem as [email protected] has - the root cause may or may not be the same however. Here is what I found in my case -
(i) Connecting to WLAN - no probems, works every time
(ii) While connected to WLAN, sending/receiving emails through my exchange server or browsing my company's intranet site - no problem
(iii) Surfing internet while connected through USB cable/active sync - no problem
(iv) Can't connect to any internet site while connected to WLAN
I found that when connected through USB Cable/active sync - the proxy server address seen when I go to Settings->Connections->Connections->Edit proxy server is the correct company proxy server address. The moment I connect to WLAN - this field becomes blank. Even if I edit and insert the correct address, it doesn't stick. The moment I disconnet from WLAN and go and check the proxy server address - again it shows the correct address. So the root cause of the problem seems to be that something is wiping out the correct proxy address while I am connected to the WLAN.
I remember seeing a thread somewhere discussing this vanishing proxy settings problem. I wasn't able to find it today but I intend looking again when I get an hour or so.
I agree with roomer11 about the power settings, i have two HTC tytn ii's and i had the same problem with both(one mine,one is my wife's)...i'm running wpa2-psk now but does it on wep too...
It work's.
I have deactivated the MAC filtering. I doesn't make any sense, because the MAC I've entered is the right one, but ok. Must be a Windows Mobile voodoo thing.

Cannot access hidden Wifi / Non-broadcasting SSID with the HTC TyTn II Kaiser

Hi there,
Can someone please help by advising me on how to overcome this problem.
If I broadcast my SSID, the device connects fine, but when I stop broadcasting, the device will show that the network is unavailable. Even though I did check the "This is a hidden network" checkbox option, in the settings.
Configure Wireless Network-
Network Name: MyWirelessNetwork
Connects By: The Internet
This is a hidden network: CHECKED
Configure Wireless Authentication-
Authentication: WPA2-PSK
Data Encryption: TKIP
The Key is Automatically Provided: unchecked
Network Key: **********
Key Index: 1
Please help,... many thanks!
Kind regards,
JonD
My device is the HTC TyTn II (Kaiser) running Windows Mobile 6 Professional
Additional information about my WiFi Router:
I'm using a D-Link DI-524 wireless router that I set as a hidden network (disabled SSID broadcast).
I also enabled the MAC filtering, and of course the device's MAC address is already added to the approved list for connections, so I think there is no issue with the router or network (like I mentioned before, when I enabled the SSID broadcast all devices connect perfectly and all is good, but when I disabled the SSID broadcast, the Kaiser & the vista laptop will say the network is unavailable and can't connect).
No problems with connections at all with my other laptop that runs on XP.
Stupid question...but are you able to connect to the network with another devcie. Also have to tried running a third party program that can scan for wireless AP's from the device.
And can you connect to any other hidden network..
It might be in a really good hiding spot.
JonD said:
Hi there,
Can someone please help by advising me on how to overcome this problem.
If I broadcast my SSID, the device connects fine, but when I stop broadcasting, the device will show that the network is unavailable. Even though I did check the "This is a hidden network" checkbox option, in the settings.
Configure Wireless Network-
Network Name: MyWirelessNetwork
Connects By: Work
This is a hidden network: CHECKED
Configure Wireless Authentication-
Authentication: Open
Data Encryption: WPA2-PSK
The Key is Automatically Provided: unchecked
Network Key: **********
Key Index: 1
Please help,... many thanks!
Kind regards,
JonD
My device is the HTC TyTn II (Kaiser) running Windows Mobile 6 Professional
Click to expand...
Click to collapse
Somethings wrong with what you posted. WPA2-PSK is a form of authentication, and it would use either AES or TKIP as it's method of encryption. There is no such thing as a WPA, open network (WEP, open yes, but not WPA).
gwnorth, thanks for pointing that out.... the following is the correct configuration:
Configure Wireless Network-
Network Name: MyWirelessNetwork
Connects By: The Internet
This is a hidden network: CHECKED
Configure Wireless Authentication-
Authentication: WPA2-PSK
Data Encryption: TKIP
The Key is Automatically Provided: unchecked
Network Key: **********
Key Index: 1
As for the other questions (for Arlop & ChumleyEX), I've got no problems connecting to my non-broadcast SSID network with my laptop running XP.... but I face the same problem with my other laptop that runs on vista.
of course, when I enabled the SSID broadcast, everything connects fine (the Kaiser and the vista laptop).
If anybody faced this similar problem and knows a solution, please let me know. Appreciate your help in the matter.
What is the point to have the system acknowledging that the network is hidden or not (checkbox option "This is a hidden network:" CHECKED or UNCHECKED ), but still fail to connect to it.
cheers,
JonD.
I'm not sure if this will help ...
I'm using a Netgear wireless router provided by my company which is set to an hidden network.
To set up access via my Kaiser I enter:
Setting > Connection > WiFi > Add New ...
Network name > Mynetworkname
Connects to > The internet
Hidden network > Checked
Authentication > Open
Data Encryption > WEP
The key is automatically provided > Un-Checked
Network Key > ****************************
Key Index > 1
What you haven't mentioned, but something that I needed to do ... The router needs to know my PDA mac address to allow access in its settings to support authorisation.
Since our IT department control the access rights (unless you have the password ), I do not know if the mac address information is a company protocol or part of a 'hidden network' setting.
PS. I always keep the WEP key in a text file on the PDA to copy and paste, because it's too troublesome to type it out each time I change the ROM's and have to set it up again.
I hope this helps.
JonD said:
gwnorth, thanks for pointing that out.... the following is the correct configuration:
Configure Wireless Network-
Network Name: MyWirelessNetwork
Connects By: The Internet
This is a hidden network: CHECKED
Configure Wireless Authentication-
Authentication: WPA2-PSK
Data Encryption: TKIP
The Key is Automatically Provided: unchecked
Network Key: **********
Key Index: 1
As for the other questions (for Arlop & ChumleyEX), I've got no problems connecting to my non-broadcast SSID network with my laptop running XP.... but I face the same problem with my other laptop that runs on vista.
of course, when I enabled the SSID broadcast, everything connects fine (the Kaiser and the vista laptop).
If anybody faced this similar problem and knows a solution, please let me know. Appreciate your help in the matter.
What is the point to have the system acknowledging that the network is hidden or not (checkbox option "This is a hidden network:" CHECKED or UNCHECKED ), but still fail to connect to it.
cheers,
JonD.
Click to expand...
Click to collapse
Sounds to me like you have a network issue, not a Kaiser issue since you said your having the same issues on Vista.
I do not broadcast my SSID and my tilt has no problems connecting.
Maybe you have MAC-address filtering enabled?
I have seen routers giving problems with MAC-filtering disabled and SSID broadcasting disabled.
Devices that had a working connection, disconnected when we disabled SSID-broadcast.
Strange, but enabling the MAC-address filter list solved that.
To ajs007, jallenclark & johanromijn thank you for your replies.
I'm using a D-Link DI-524 wireless router that I set as a hidden network (disabled SSID broadcast).
I also enabled the MAC filtering, and of course the device's MAC address is already added to the approved list filter for connections, so I think there is no issue with the router or network (like I mentioned before, when I enabled the SSID broadcast all devices connect perfectly and all is good, but when I disabled the SSID broadcast, the Kaiser & the vista laptop will say the network is unavailable and can't connect).
ajs007, do you think different authentication protocols (you use WEP, but I use WPA-PSK) make any difference?
jallenclark, is there anything you did differently?
Thanks.
JonD
I have the same issue with mine. I cannot connect to a hidden network....initially.
I turned on SSID broadcast, the Tilt connect immediately and then unchecked the SSID Broadcast.
Now it connects always.
Seems like it should work.. other devices connect fine as long as the name is specified.
online142154 said:
I have the same issue with mine. I cannot connect to a hidden network....initially.
I turned on SSID broadcast, the Tilt connect immediately and then unchecked the SSID Broadcast.
Now it connects always.
Seems like it should work.. other devices connect fine as long as the name is specified.
Click to expand...
Click to collapse
Sadly, I tried that, connects immediately when the SSID is broadcast, and while it remains connected, I turn off the broadcast and the device lost connectivity immediately too.
Man... I don't understand this......
here are some more info (ROM version and stuff), just in case you guys out there can help figure this out...... many thanks!
ROM version: 2.50.771.0 WWE
ROM Date: 10 March 2008
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
I have similar problem, Hermes with wm6.1. When my router is set up to use WEP I have no problem to connect, but I prefer WPA2-PSK and my PDA gets stuck on "connecting".
My iBook and a PC laptop can connect without problem...and so does my buddy's iPhone...
Change the radio version. try flashing a radio that end in 36. xD
i have similar problem with my x1. radio version ends with 18. firmware version is R2AA010. exists one with newer radio? thx.
Works on mine?
I went to a customer site recently where they were deploying a Wireless LAN. As they were using a hidden SSID & WPA2-PSK & AES I tested it with my Kaiser and after a couple of attempts it connected OK (I think typos on my part were why it took two attempts..).
Hidden SSID's are pretty useless anyway as they are easy to discover. I think beefing up the back end security is a much better option - use WPA2 with PEAP or EAP-TLS instead of just hiding the SSID and using Pre-Shared-Keys. If the key is leaked then think of the number of devices you need to manually reconfigure.
Andy

WLAN Problem Diamond

ok, first of all, i checked every single thread on this page hoping to get a solution for my problem.
HTC Diamond, D-Link DWL-900AP+ Access Point.
My Diamond can "see" the Access Point, but is unable to connect with it.
Authentification WPA-PSK
Encryption TKIP
Networkkey Manually inserted and 100% correct.
Hook set at IEEE802.1x
EAP Typ = Smartcard or security certificate (but it's greyed out)
Network Card connects to Internet
From Server given IP Adress (hook set) DHCP on Access Point enabled
MAC Filters disabled
I also played around with the available network tabs.
I have vodafone DE, vodafone internet, company network or ISP
The the slider of the energy saving modus ist set to best performance.
What the hell is going wrong????
I also owe a HTC Touch Elfin and have no problems to access my network/internet.
Any suggestions would be highly appreciated
thank you
try deleting your network saved setting from list, make sure network card connects to internet, not work, find access point, and enter your password again.
this works for me in similar situations.
works if you start fresh, and not trying to connect with the same settings. i dont know why but has saved my ass a few times.
Also, try changing the encryption from TKIP to AES and see if that works....
I have the same problem! It's something about DHCP. My Diamond connects to my home wifi onli if I set the IP (which belongs to my phone on access point) address in the properties of network adapter.
HI did you try to put the host address of a site?
write 64.233.167.99 instead of google.it in case you can see the page the problem is the dns not resolved and insert manually in your phone connection
Marcellus_pnz said:
I have the same problem! It's something about DHCP. My Diamond connects to my home wifi onli if I set the IP (which belongs to my phone on access point) address in the properties of network adapter.
Click to expand...
Click to collapse
Same here, it looks like a DHCP time-out or routing problem. I've set up a DHCP server with a small pool of adresses on the acces point itself and now my Diamond always connects correctly. Before that, my Diamond would state that i had entered a invalid security key.
diamond connects but i cannot visit any website
Hi,
I have a similar problem. My diamond gets an ip address from dhcp, connects to dwl-900ap+ but i am not able to open any website (I tried to open some web with url and with its ip address too) - tried opera and IE too. In opera i get a "could not locate remote server" error. (Looks like a DNS problem?) I am not even able to open the AP's configuration web with diamond. Every other wifi enabled equipment I tried (1 notebook with win vista, 1 with XP, 1 with debian linux, nokia n95 with symbian and e-ten m700 with win mobile 5) works without a single problem. I also tried to reset the AP and my diamond - without success.
I didn't change any setting on the AP except for setting up a WEP encryption (i know, i know, it's not a strong encryption ), the SSID and the AP's ip address. Everything else is default. My dhcp server is not the access point. DHCP runs on a similarly configured router with wifi AP (diamond connects without problem).
Any idea/solution? thanks

Touch Diamond P3700

Hi all,
We have a strange problem here: A two different wi-fi networks. First of them - router is connected directly to ISP - no problem. All HTC Dimond touchs with WM6 (we have 3) works fine. In second network have a proxy server, because router is connected to internal LAN network. When we try to set up a proxy server form settings-connections-...-Add proxy server - it's look lik device can not remeber a proxy settings. Or it can not recognize them correctly. Accourding our test - access to internal resources in LAN network is OK, but access to Internet wich require Proxy was fail.
thank you in advance

internet connection problem

I have this strange problem connecting to the internet:
My situation.
I have a HTC TYTNII that connects to the internet using Vodaphone in the Netherlands.
Its my business phone and we have special settings for our phones internet connection.
- connection is trough "Cellular line (GPRS, G3)" and an accespoint "business.blabla"
then
- we have proxy settings, but only for "HTTP" in which we have to set our username and password
The strage thing is that some programs connects with no problem while others seem to activate the 3G connection, but then dont connect for some reason.
programs that do connect:
- Internet explorer
- outlook email
programs that dont connect:
- QuickGPS
- SeaSGEE.exe (quick position for GPS)
- Opera mobile and mini
please help. Anybody know what the problem could be?

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