Database Develop

Problems with SMS - anyone else face this issue?

Hi there
I've been having issues with SMS on WM6 - the OS issue is the only common thread between the two devices I have had trouble on.
It all started after I upgraded my JASJAM to WM6 using some of the cooked roms on this forum. Short Messaging would work for a while, and suddenly go on the blink with all messages you try to send remaining in the Outbox. You also dont RECEIVE SMSs. WHen I checked with the operator, they confirmed that messages are being recorded as 'delivered' on their system.
Funnily, I would start receiving SMSs every time I changed a ROM (and I tried out different WM6 ROMs for Tytn) before it went on the blink again. The problem also occurred across multiple networks when I roamed, so it wasnt network-specific.
The issue was not brought up at the Forum as I was planning to upgrade to Tytn II as soon as it came out. And so I did (upgrade, I mean) last week when the device was released in Dubai.
Surprise, surprise - I still have the SMS issue. I was able to send & receive SMSs for a while, and it went on the blink again after I received 2 or 3 replies.
I'm now convinced that this has something to do with the receipt of Short Messages, but would like to check if any of you have had the same issue.
For the record, I have tried the following to try and solve the issue:
1. Soft reset.
2. Deleting the Inbox folders on my storage card.
3. Turning Push Mail off (I assumed it has something to do with the two messaging streams being on all the time).
4. Clearing all SMS folders of their contents.
5. Turning "Delivery Notification" and "Use Unicode Messaging" options ON and OFF, together and separately.
6. Turning my SMS signature on and off.
In short - I've done everything short of a hard reset. I know the damn thing will work for a while if I hard-reset, but I cannot bring myself to redo all the customizations I have carried out on the new device, particularly the GPS software installation.
HELP!

Just a thought - did you try replacing the SIM card you are using?

dnts said:
Just a thought - did you try replacing the SIM card you are using?
Click to expand...
Click to collapse
Its not network or SIM card specific - I have had the same problem with about 6 different SIMs (I travel a lot).

BUZZ!!!
Any ideas, guys?

Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?

rvdgeer said:
Are we really talking about a jasjam?
That's not a TyTN II / Kaiser, is it?
Click to expand...
Click to collapse
We're talking about the Tytn II / Kaiser / P4550.
I mentioned JASJAM because I had the same issue when I upgraded to WM6 on my Jasjam.

i'm not being able to send sms with the default program... looking for an alternative to try
edit: installed sms threader for wm6.... that seemed to help, i was able to receive text from skype and from myself... of course the text i was originally trying to send still won't go...

I was finally able to send the sms to the contact I could not connect to before. instead of texting from inside of "messaging" and adding a contact as a recipient, I selected the "send text message" option in the contacts area. oh, the reason I think the sms threader helped pertains to the test sms I sent through skype being received directly afterward. there was a twenty minute gap between send and receive.... it could all just be coincidence.... and works when it feels like....

Figured out the issue - since the problem occurred on my Hermes after I upgraded to WM6 and continued on my TytnII I assumed it had to do with some of my add-on software not being WM6 compatible.
True enough it was a vcard application I have been using for about 3 years now across multiple PPC Phone devices that was causing the issue. Removed the software, reset and my problems have disappeared.
Now I need a stable, light vcard application that I can trigger from contacts. Suggestions, anyone?

well, i think the format i have the number i'm trying to text to is saved incorrectly.... what format works for people country to country?
i'm trying to reply to a norwegian text, and it never goes through. i know can receive them no problem... there is no issue for sending or receiving texts within US... did not have this problem under WM5...

Missed SMS Notification

Searched around and couldn't find an answer. My problem is that if I'm not around the phone and receive an SMS, I don't get re-notified that there is a new one. So sometimes I'll have one from like an hour before, and then the only way I know it's there is by checking the phone manually.
I have no problem receiving the initial notification. I'd just like it to keep notifying me until I check it. My old phone (a Motorolla V600) did this, and it's like 5 years older than the Tilt and not even comparable in terms of capabilities so I would imagine the Tilt could do this as well. Here's my phone info in case it has anything to do with it:
Dutty Apr. 16 ROM
Radio 1.58.11.07
I'm also using Slide2Unlock V1.00 if that makes a difference too. Like I said before, I have no problem receiving the initial notification, even when Slide2Unlock is running.
Thanks.

Not sure of you mean re-notified of new one as in initial message or subsequesnt messages so I'll hit both.
You can try one of these to make it keep repeating alarms:
AlarmPal
http://www.pocketmax.net/alarmPal.html
DontForget
http://magazin.softimage.cz/dontforget/app-description/
If you were talking about notifications on subequent messages then:
I tried sending myself multiple txt messages. Sent one and the message alert notification sounded. Waited a little bit and sent another to see if there would be an alert notification or not and it worked perfectly fine and annouced the new message arrival. I tried it both with and without S2U2. Not sure why your doesn't work for you.
I'm running the ROM here:
**NEW** [05/11/2008] ATT 19213 build with 1.65.20.29 radio
Rom without ATT Customizations - OS only!
http://forum.xda-developers.com/showthread.php?t=391708
http://rapidshare.com/files/114286810/NO_ATT_19213.rar

I was referring more to an outstanding message. Meaning one (or more) that I haven't checked yet. What I basically want is when I have at the least 1 SMS that hasn't been checked, I will keep being notified.
I'll give those programs a try and see if they work. Thanks.
Edit: DontForget does exactly what I want it to and I think it's working with Slide2Unlock. The only way I tested it so far was to send a message to myself, so when I received the message Slide2Unlock wasn't enabled since there were literally only a few seconds between the time I sent the message and when I received it. So after 30 seconds, Slide2Unlock started up and I had the icon showing me I had one new SMS. After 2 minutes, DontForget notified me that I missed the SMS. I'll just need to test by having someone else send me a text message when I know Slide2Unlock is already running to see if I get the same results, but I'm pretty sure that I will. Thanks again.

Reject calls with text message not working

In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.

Anybody have this issue?
Can somebody confirm that the reject calls text message generate function works on the Diamond......Mine does not and I'm wondering is there a Registry switch. Thanks.

just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??

rhedgehog said:
just trying it now, but seems just to send it to the voicemail instead. Maybe we need to turn voicemail divert off first?
would try that, but for some reason, t-mobile doesn't seem to want to let me turn my diverts off!!
Anyone on another network care to try??
Click to expand...
Click to collapse
How do you turn diverts off??...cant seem to find anywhere in the phone that gives you that option ie options like when busy divert calls, when out of range divert calls etc etc

start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options

rhedgehog said:
start>settings>phone>services tab
highlight call forwarding and then tap the get settings button.
Voila, Call divert options
Click to expand...
Click to collapse
Thanks for that...would have never guessed it would be in there lol

Btw your right, i tried to disable the voicemail feature...and it didnt work...if i press the ignore button it diverts to the voicemail...hmmm strange...

i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....

rhedgehog said:
i think we need someone not on t-mobile to try it. t-mo UK is a PITA when it comes to changing stuff like voicemail settings.
Don't still have my O2 sim so couldn't try that, and am working from home for a bit today so i'm kinda stuck.
Might ask one of the guys at work to try one of our other diamonds with an orange SIM and see if that does the trick....
Click to expand...
Click to collapse
Its strange because on my nokia n95 8gb phone i could easily turn my voicemail on and off whenever i chose.
I did notice after i had unticked the voicemail boxes...pressed ok then exited...went back into the phone settings and saw that the boxes were ticked....as i said its strange. Because sometimes i just want the caller to hear a busy tone or the reject tone...
Hopefully someone can try with a different sim and see what happens.

it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.

rhedgehog said:
it could just be that T-Mobile don't like the commands coming from the windows mobile devices then. I've only been with t-mobile since i had WM devices - about 4 years now - and i never really bothered using my other devices on the network. I think i have an old Sony Z5 around somewhere, i might charge it up and turn the voicemail off with that and then see if that helps.
Click to expand...
Click to collapse
Could be.,..i dont know as the Diamond is my first WM device that ive been impressed with enough to keep it.
Might give tmobile a call later and see what they have to say about it. Although i dont think im going to have much luck as when i rung them uip about mms settings they said they dont support Diamond..so couldnt help me out there.

that sounds about right for T-mo customer services.
If you can get past the usual shower of muppets on first level and get through to the guys in advanced connectivity in Doxford or Greenock, they should either be able to help or refer you to someone who can....
If i have to call them now, i refuse to speak to the lower levels and ask straight for advanced connectivity. Last time i got through (back in the days when i had my magician), was cos they'd changed their MMS settings. Finally got through to AC and they had me sorted in under 2 minutes! it's just the call filterers on levels 1 and sometimes 2 that cause the problems usually.

pilib said:
In the phone options under the advanced Tab there is the option to reject calls and generate an automatic text message; has anybodt got this to work? It simply does nothing for me. Thanks.
Click to expand...
Click to collapse
I have flashed the German 1.93 update to my Touch Diamond without problems and the phone is working well -- however, I don´t have the "advanced" tab in the phone option!! (and before anyone asks, no I also don´t have the German "Erweitert" Tab there).
Anyone know what´s going on here?
I´d like to turn off the short vibration the phone makes when a call is established.
Thanks // Tom

Unlocked Tilt cannot send SMS

Greetings,
I purchased an unlocked 8925/Tilt over the weekend and had great success using it immediately on the TMobile network. This morning I noticed my SMS messages would not send. I could receive messages, but got the dreaded "Your text message cannot be sent." dialog.
I've checked the SMS Service Center number (via Settings / Phone / Services / Get Settings) and from what I can find via google it appears to be right.
I last used the SMS yesterday about 7 PM and it was fine. This morning at 7 am it gave me this message and has continued for the last 4 hours.
Anyone have any thoughts??
Thanks!
UPDATE: As it turns out the phone WILL send the SMS messages, but only when I have connected to a voice call.

Did you try a soft reset?

SMS not sending
Thanks for the reply.
I should have stated... I have performed a soft reset as well as a hard reset. I have verified the SMS Service Center number is correct as well.
Anyone else ever run into this?

Here's a stupid question, sorry if it offends: Have you tried multiple recipient numbers, i.e. perhaps the one that is failing is due to the number you're sending to, not your device?

cannot send SMS
Not a stupid question. I've tried numbers on different carriers with no luck.
I've called TMobile, and they want to me to try my Sim in another phone which I will have to try later this evening.
Just thought it was strange that it worked fine, I went to bed, and it quit working. Perhaps the Sim card went bad. I've had it a long time.

Tilt cannot send SMS away from home area
After days of testing, hard resetting and scanning this board I appear to have come up with the solution.
I installed "Advanced Config", adding a button to the Comm Manager for 3G and disabling 3G. Not an issue for me as 3G isn't available on TMobile in my area.
If I continue to have trouble I will try replacing the phonesettings.dll and changing the phone band as mentioned in this thread.
Thanks to help from this thread:
http://forum.xda-developers.com/showthread.php?t=379846

HELPPPP
I've been having a similar issue for the past 4 days. I'm using dutty's 6.1 rom. I used to be able to send/receive sms and mms messages. One day, mms messages wouldn't work anymore so I did the auto connection setup in the settings panel and it corrected the mms problem. However, sms messages can't be sent out anymore. I always get the message "Your text cannot be sent." I can receive sms messages but cannot send them out. I've tried searching the forums and it seems like others are in the same boat. There is a thread stating that I should turn off 3g in my comm manager, but it is already disabled. I've tried sending the text message with 3g on and off. It doesn't work no matter what. I've also trying to setting the band of the phone for gsm 1800 like another thread had instructed, but that doesn't work either. It isn't a sim card problem because I can put it into another phone and send and receive them just fine.
Some one help me, please!

anyone have ideas?

figured it out. changed the setting back to gsm mode. i must've changed it to gprs somehow.

Your text message cannot be sent.

I have an unlocked At&T tilt and my service t-mobile. Lately my text messages have not been able to send. I can recieve text but i cannot reply. I'm thinkin its cuz i dropped my phone before but maybe thats not the case..Does anybody know what the problem is? I have full reception nd everything also when i try to send text. Thanks

Do you have the funds to send it?

Yeah i have unlimited texting. ive had the phone for like 3 months now. nd im just now experiencing this problem

This might be a longshot, but...
Do you happen to know if the people you are having problems with "Replying" to are using a Samsung phone?
I have three contacts in my list and am unable to reply to them. They are all using Samsung phones. Instead I have to create a new message each time I reply to them, which is quite cumbersome as I normaly turn of my phone right after sending, so I'd first read the "Your message could not be sent" notification a day or so later
I've tried replying to them with dumbphones aswell with the same problem, so I don't think it's WM specific though

I have no idea...everytime my message doesnt send, it says "error sychronizing". i dont know what that means but i know it has somethin to do with the active sync

Error sync?
Uhmm... are you sure your not using Outlook or something else? Might be you just selected wrong... But here are the tipical reasons why a mobile cannot send a text message:
-Lack of funds
-Config error (wrong message service center number, but normally config is auto)
-Lack of network connectivity
-Other phone disable, unavailable, disconnected
-Provider error

my phones done that a few times I just wait a few mn then try again and it usually works but on the otherhand trying to send and recive pics has always been a pain for me.

I dont know...i still have this problem. Sometimes it sends, but most of the time it doesnt. it pisses me off. everytime it doesnt send, it always says "error synchronizing". Maybe its cuz i have an unlocked phone?

That my be it. Because you know, you're the only one with an unlocked phone.
Seriously Have you tried a Hard Reset. Back up you stuff first.
You may try another ROM just to see if that ROM has a bug.

Same problem
hi i been having the same problem
steps i tried:
turn phone off and on
soft and hard reset
flashing new roms
inserting a different sim card. and they have no problem texting
take out all sd cards battery and turn phone off and on
and i am still unable to text it works sometimes and sometimes it doesn't. full reception and everything i can receive text from everyone but i cant reply to none. girlfriend has a samsung blackjack but we never had a problem texting eachother before and friends with iphones various phones but i still cannot send a text!EVERYTHING ON THE PHONE IS FINE EXCEPT TEXT!!!!

weird, Im having the same problem. Sometimes It says error sending message try again. When I touch the try again it sends again sometimes it doesnt send and sometimes it does send but they person recieves the message like 4 times. Its annoying..it recently started to do this. About 2 weeks ago roughly. I dont really remember. Im thinking about switching radios but I dont know which one to use. Im in Houston any suggestions?

Faced that before too
Either
you don't have good signal
Or
the contact name contains <> brackets as shown or other symbols in his/her name
You can try sending to a number 1st without opening the contacts
If it works, you have no settings problem and try changing the contacts name displayed
if not
try hard resetting
Good luck
EDIT: the above is for cannot be sent msg
jdmxjoe said:
weird, Im having the same problem. Sometimes It says error sending message try again. When I touch the try again it sends again sometimes it doesnt send and sometimes it does send but they person recieves the message like 4 times. Its annoying..it recently started to do this. About 2 weeks ago roughly. I dont really remember. Im thinking about switching radios but I dont know which one to use. Im in Houston any suggestions?
Click to expand...
Click to collapse

I get this message every once in a great while on a stock Tilt. It's frustrating when I've typed in a really long message! Only once have I noticed that I lost my connection/signal.
This problem is almost as annoying as the fact that I can sit perfectly still in my living room, and go from full signal to one bar a dozen times during a conversation.

same thing is happening with me. the last couple days i would get peoples text messages late, and then today it started, where i couldnt sent text messages, and i would get that "cant send text" message.
and ive upgraded to a new rom, then it started to happen, i dunno if its the rom, my phone, or maybe my sim card.

I started having this issue 2 days ago and its driving me nuts. everything else works but I can't seem to send any text messages out. I can get messages from anyone but sending it out... I keep getting"your text message cannot be sent"
I too have flashed 3 different roms, radios, tried other sims all to no avail..
any other suggestions?

I'm having the same problem, anyone have a fix?

MBro87 said:
I'm having the same problem, anyone have a fix?
Click to expand...
Click to collapse
I was able to fix mine by turning off 3g. I have an unlocked Tilt on tmobile. Some how 3g in the comm manager got turned on and that was causing my issue. Not sure how it got turned on since I didn't have a 3g button but with Advanced Config I added 3g button turned 3g off and now all my text's work just as they use to.

rsfaze said:
I was able to fix mine by turning off 3g. I have an unlocked Tilt on tmobile. Some how 3g in the comm manager got turned on and that was causing my issue. Not sure how it got turned on since I didn't have a 3g button but with Advanced Config I added 3g button turned 3g off and now all my text's work just as they use to.
Click to expand...
Click to collapse
I have a Tilt unlocked for Tmobile as well and am still having this problem since Friday. How exactly do you add the 3G button to the comm manager? Is there any other way to turn off the 3G setting? Thanks in advance.

MBro87 said:
I have a Tilt unlocked for Tmobile as well and am still having this problem since Friday. How exactly do you add the 3G button to the comm manager? Is there any other way to turn off the 3G setting? Thanks in advance.
Click to expand...
Click to collapse
Disabling 3G worked for me too. I turned it off using Comm Manager and text messages started to work fine!
For those of you who may not have the same version of Comm Manager, here is the registry key that apparently controls this:
HKEY_LOCAL_MACHINE\Software\OEM\UMTS\OpMode
This is a dword value. Set it to 1 to disable 3G, and to 0 to reenable it.
Remember, that you will need to power cycle the phone after changing this value.
EDIT: It looks like T-Mobile is doing some testing (confirmed for Seattle area) in anticipation of launching 3G network some time in the future. I'm pretty sure that these are related. Looks like all phones that support 3G are having issues with sending text messages.

Eh I had a weird error once. This error happened while I was sending a message and the other person was sending me a message. So what happened, I sent it again after I received the other message. But it stayed in my outbox, so it kept on sending the same message to her every couple minutes lol. I had to like delete the whole messaging inbox to make it stop.