. So this is the deal, I originally had an ATT Tilt. I had no problems! I synched though active sync, via bluetooth and over air with no issues. Two days ago I got a Fuze, I was ecstatic, but then my camera became disabled and I consistently could not access my storage card. The message actually came up saying that my "camera has been diabled for security reasons". WTF is that? I have hard reset the phone about ten times now and everytime before I set up exchange everything works beautifully, but after I have no camera and no sd card. Is this a known problem or is my Fuze busted? Please help!!!!!!!!!!!!!
Is it possible that this is a policy in your company being enforced by your IT dept via your exchange server?
Believe me, I've discussed this extensively with my IT department and they haven't made any changes to their exchange server policies. They have the same question I have! If the companies Tilts are all working with the same OS what hardware changes in the Fuze could create such an issue relative to their existent server policies?
Update! I also tested this on a co-worker's Sprint HTC Touch Pro and got the same results. He had to hard reset his phone to get full functionality again! My IT dept says that our server links to an https site if thats relevant to anyone. I'm not technically versed in that area. Hopefully someone has had a similar issue, and potential workaround?????
Its almost going to have to be coming from a setting on your Exchange server at work. See the attached screen shot. All of those settings are configurable on the server. Once you connect, it automatically downloads whatever policies are in effect. This screen shot is from an Exchange 2007 server. I no longer have a 2003 server but it is similar.
Hmmmm....
Man, your awesome! I think IT was BS-ing me a bit, or they haven't bothered to check the settings themselves. I'm gonna break some necks and find out if these settings are the issue. Either way I'll report back my findings.
GarethD said:
Man, your awesome! I think IT was BS-ing me a bit, or they haven't bothered to check the settings themselves. I'm gonna break some necks and find out if these settings are the issue. Either way I'll report back my findings.
Click to expand...
Click to collapse
They probably weren't BSing you. They probably haven't touched those settings since configuring the server. The Tilt has a different version of mobile office which probably wasn't compatible with and subsequently ignored those settings.
zenyaa stayunlock cab -- search for it, install it, THEN sync w/exchange (may require hard reset to kill existing settings)
I installed zenyaa stay unlock before syncing accidentally after a hard reset and i never even got prompted for pin's.. hopefully it'll ignore the other restrictions too...
Keep in mind, this may be against the law for some companies, use responsibly.
zenyaa!
I like the potential. For now however, I have flexed some executive privilege and got my settings changed. I got everything enabled except wi-fi. , but they are paying for my media plan so no real worries there. I will look into zenya though, it seems ridiculous to ask for normal features on a smart phone, but I guess my IT department is restriction crazy. Thank you all for your input, this issue is technically resolved for me.
GarethD said:
I like the potential. For now however, I have flexed some executive privilege and got my settings changed. I got everything enabled except wi-fi. , but they are paying for my media plan so no real worries there. I will look into zenya though, it seems ridiculous to ask for normal features on a smart phone, but I guess my IT department is restriction crazy. Thank you all for your input, this issue is technically resolved for me.
Click to expand...
Click to collapse
From an IT view, it's a huge security risk having a device that you cannot regulate on your network. Not allowing removable storage might be a little much though, especially if they allow you to have usb flash drives. I wouldn't allow wireless at all though, regardless of who requested it.
To an extent, I agree with you.
In this specific case however, I think my IT could/should have been more forthcoming about their mobile polices. That would have made me more specific in my search for a new business phone. I could have gotten something with less features based on policy. That being said, I think it was more a reluctance to hear criticism from a non-IT person than it was to adjust the default settings. With the exception of Wi-Fi (for probably the reasons you stated!), there was no real issue in changing my settings.
Related
Is anyone successing using the Kaiser with a Slingbox? I have the latest version of the SB Mobile software that is supposed to run on WM6 but it's very unstable and crashes constantly. I did determine that running Wisbar Advanced would make it crash every time it tried to connect, but shutting that down before starting the program only slightly improved it's stability. I generally can connect and watch video, but any menu options will crash it, as will trying to disconnect and connect again. The Slingbox folks are no help at all, they say the Tilt is not a supported phone (what the heck is WM6 support supposed to mean then??) I'm using the stock HTC ROM, nothing custom or fancy that should be causing problems.
I have a Kaiser/unlocked TyTN II. Works fine for me. There have been some with browser proxy issues. Do a search on this forum for details.
Works great on my Tilt and has from day 1. Try a hard reset and only install SP mobile to isolate your issue. It's likely another piece of software causing the problem.
jomo25 said:
I have a Kaiser/unlocked TyTN II. Works fine for me. There have been some with browser proxy issues. Do a search on this forum for details.
Click to expand...
Click to collapse
I did search the forum for any comments on sling player, but didn't find much more than a couple mentions of it, only person mentioning a problem was on a thread about the WIMP GPS tracking program. Not sure what you are referring to about a browser proxy issue, what browser?
URPREY said:
Works great on my Tilt and has from day 1. Try a hard reset and only install SP mobile to isolate your issue. It's likely another piece of software causing the problem.
Click to expand...
Click to collapse
Aggh, I have been through so many stinking hard resets with this device so far, I just can't stand wasting yet another day trying to reinstall everything *again*. It just seems like every program I attempt to put on it causes something else to break. And I've tried very hard to only install stuff that is stated to work for WM6. But no matter, I have these constant issues all the time. If it's not crashes, it's email failing to check or alarms not going off, or the time not updating properly or whatever. It's really getting frustrating, why is it so freaking hard for Microsoft to write an OS that *works*?! Between Window Mobile and Vista, it's a wonder that more people haven't jumped ship at this point.
Wow, sorry it's been so agro. I can say that I have one of the first out Kaisers, running Sling Mobile and a slew of other progs, Wimp, iGuidance, Google Maps, MS Live, ContactsCM, PocketInformant, JournalBar, and my SlingBox has never hung. I've not hard reset yet and seldom soft reset. So I know that it can work, you need to start out with a fresh install and add 1 thing a time till you find the problem progs. One of them is messing with you, and unfortunately you've got to find it, one fricking app at a time.
Well, hard-resetting did make the SlingPlayer run flawlessly. I've been slowing adding stuff back on over the last day but have yet to run into whatever it was that was causing the problem. I was hoping it would be something obvious, so I could just restore from backup and not have to spend a lot of time on this, but of course, I couldn't be that lucky and have to put hours of work into it....
I tend to back up a lot as I add apps and test (I prefer SBP Backup), kinda like setting restore points in windows, just in case that last straw app trashes things. Seems the shell progs cause the most issues.
I generally do as well...in this case though the last app I installed *was* the Slingbox Player, so going back to earlier backups wouldn't necessarily save me any time.
I see, I always load Sling 1st then Core player and go from there.
My slingbox wasn't currently connected and running, so I hadn't bothered to download and load the mobile player yet. I don't even have it registered yet, as on my old phone, I never got a good enough connection to get much use out of it. It definitely flies on this phone though!
I'm beginning to wonder if it was simply the order of install that made the difference, as I have all but a couple things reinstalled and it still is working fine. Had one lock-up yesterday from trying to go to fullscreen and back again, but it's definitely far more stable than I was getting before.
I must say as well, this player really blows any other internet TV options out the window! The playback quality really is awesome and being able to watch my own favorite shows at any time is so cool. I never got a ton of use from the Slingbox in the past because a lot of times when I travel I just didn't have access to a good high-speed connection, I'm glad I will finally really be getting some good use out of it. Only problem is that I have the classic model that has these crappy mini-jack inputs with input only (no video pass-through) and I don't have enough outputs on my Tivo as a result to connect everything that I use at once. So I'm trying to decide if it's worth paying to upgrade to a new Slingbox or not. I would guess that the Slingbox Solo would also do a better job with all the HD stuff and correct the aspect a bit better (with the classic, the image is always a bit squished).
Well, haven't quite solved my Sling Player Mobile issues. It seems to work fine over 3G, but crashes every time if I try to connect over my home Wifi connection. Anyone else seeing this? I'd prefer to use the Wifi when available to not overuse the phone service too much (not sure if AT&T really is monitoring this, but no point in testing it if I don't have to!)
maryjos said:
It's really getting frustrating, why is it so freaking hard for Microsoft to write an OS that *works*?! Between Window Mobile and Vista, it's a wonder that more people haven't jumped ship at this point.
Click to expand...
Click to collapse
It is easy to point the finger at Microsoft but the fact is that your problems are almost certainly caused by one or more applications you installed which were not well written and are causing resource conflicts.
You may recall a few years ago when Microsoft went to a signed driver model. Lots of people complained about it, especially companies that produce hardware. But what did we get for it? Fewer crashes and resource conflicts caused by driver incompatabilities. If the mobile world would develop some standards in development and testing the problems you are seeing would become less frequent and easier to resolve.
Is Microsoft perfect? HA! Far from it. But make sure you are pointing the finger at the real culprit.
jcleek said:
It is easy to point the finger at Microsoft but the fact is that your problems are almost certainly caused by one or more applications you installed which were not well written and are causing resource conflicts
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Click to collapse
Sorry, but this I feel is just a convenient excuse. Yes, you can occasionally run into a really badly written app that causes problems, but I'm talking about constant issues, and I am using all programs that are very mainstream and heavily used by many other PPC users. I used Palm devices for many years and never had the kinds of problems I've had with Windows Mobile devices. And these are problems it's had for YEARS. My very first Pocket PC device (HP Jornada) many years ago had issues with waking up and sounding alarms. Here I am years later, and this *still* is a problem. Look at all the people complaining about the device not waking up to check email. You really want to try and say it's due to something else they have installed that's causing the problem? Come on.
Can I ask a question to you guys about what sort of frames per second you are getting. I am sitting here with my TYTN 2 getting about 8 FPS on Hsdpa full signal. Any thoughts on why the FPS might be so low?.
Many thanks.
Matt.
I have had a look about on the net and the seetings that seem to be the best are 65 bitrate ,full FPS, 30 iframe. I am now getting a good 24 FPS. I hope this helps someone.
Matt.
maryjos said:
Sorry, but this I feel is just a convenient excuse. Yes, you can occasionally run into a really badly written app that causes problems, but I'm talking about constant issues, and I am using all programs that are very mainstream and heavily used by many other PPC users. I used Palm devices for many years and never had the kinds of problems I've had with Windows Mobile devices. And these are problems it's had for YEARS. My very first Pocket PC device (HP Jornada) many years ago had issues with waking up and sounding alarms. Here I am years later, and this *still* is a problem. Look at all the people complaining about the device not waking up to check email. You really want to try and say it's due to something else they have installed that's causing the problem? Come on.
Click to expand...
Click to collapse
I am Sorry, that YOU loaded something that didn't come with your product and it broke.
Out of the Box my Tilt checks email. Vanilla JUST about everything works as advertised. Does the Tilt have bugs ? Sure everything has bugs.
Using a password and coming out of suspend the back-light is DIM. Completely unreadable in sunlight. Not an OS issue as other WM6 devices didn't have this problem.
Microsoft has a responsibility to make this OS robust. I think they have come along way since 2003, WM5, moving toward WM6. As for Palm there have been multiple version of their OS mostly geared toward PDA's.
Every OS has issues thats why we get new versions.
If I load something that isn't from Microsoft and it breaks, how is that a WM6 fault ? All blame aside do you really expect Microsoft (or anyone else) to regression test every possible version and combination of application out there so YOU will be happy. I am guessing here but I don't believe Microsoft will show up and fix it, nor will HTC. YOU get to fix it
Slingplayer isn't perfect. There have been multiple versions since the beta all aimed at refining their product.
I use it, and like it, so much so that if an app breaks Slingplayer I remove that app not Slingplayer. Others may feel the same way about a Wishbar or an SPB product. If an application is considered CORE that should go in first warts and all.
I installed Microsoft Live search with beta voice support. Cool app like Google maps. It locked up my device hard, twice, and I had to stylus reset to recover. Was it this beta or something else that didnt play nice? I removed the 'not ready for prime time' search application and all is well.
Any application that hooks API's and interrupts in an attempt to supplement and extend functionality is suspect.
That Tilt is a very complex little product. If you are striving to improve its functionality beyond what came in the box, it will be up to you to strike a balance as to what works for you.
Frustrating, at times....
Fun, it can be. I didn't spend hundreds of dollars to be eternally pissed off.
And when it stops being fun and or productive maybe a different OS or closed venue like the iPhone might be a better way to go.
These forums are here to help. We are trying to look for solutions to make these products as cool as they can be.
notrhj said:
I am Sorry, that YOU loaded something that didn't come with your product and it broke.
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Click to collapse
Wow, you must be some kind of magician to just come to that conclusion. I have had PPC devices that did NOT work as advertised out of the box. My last one never was able to properly connect with Wifi. I did a hard reset all the way back to nothing but the core apps and it still had problems. The manufacturer blamed it on my router (even though my laptop and Palm device previously had no issues) but I still went out and got another router...and still had problems.
Out of the Box my Tilt checks email.
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Click to collapse
Gee, aren't you lucky then. The fact that it works for you does not therefore mean it works for everyone else, particularly since there are many different types of email servers that it needs to connect properly to. With the HTC home app running and nothing else whatsoever installed on my Tilt, I had issues with it checking email.
Microsoft has a responsibility to make this OS robust.
Click to expand...
Click to collapse
Exactly...and from where I stand, they've not made as much progress in this area as they need to.
If I load something that isn't from Microsoft and it breaks, how is that a WM6 fault ?
Click to expand...
Click to collapse
As you JUST said above, they have a responsibility to make the OS robust. If it was a matter of a single app causing a problem, that's one thing. But it's not, it's a problem with the Windows Mobile platform. How many times do you see on this forum people told they will need to hard-reset their device because of a problem? That's just absurd. If I had to reformat my desktop every time it started misbehaving because of something new I installed, I'd be up in arms!
All blame aside do you really expect Microsoft (or anyone else) to regression test every possible version and combination of application out there so YOU will be happy.
Click to expand...
Click to collapse
This is just an absurd statement. I don't expect them to regression test every combination of apps on Windows XP, but I also expect if I install something it's not going to bring my entire system to a crashing halt. But even if it does, on those very rare occasions if you are using legitimate software, at least I have a system restore point to get my device back to a working state, or can boot into safe mode to remove the offending program, etc. Where is the similar type of functionality for Windows Mobile?? Oh, I have to get a 3rd party app like Sprite Backup for that kind of thing. Of course, I had issues with that crashing on me as well (only some of the backup options work).
Slingplayer isn't perfect. There have been multiple versions since the beta all aimed at refining their product.
Click to expand...
Click to collapse
Well, I've gone as far as hard-resetting the device and installing ONLY SlingPlayer and it still crashed on me when trying to connect over Wifi. So who do I blame for that one? If I have nothing else on my device other than the core apps and SlingPlayer and it still doesn't work for me and it works for other people, what then??
maryjos said:
Well, I've gone as far as hard-resetting the device and installing ONLY SlingPlayer and it still crashed on me when trying to connect over Wifi. So who do I blame for that one? If I have nothing else on my device other than the core apps and SlingPlayer and it still doesn't work for me and it works for other people, what then??
Click to expand...
Click to collapse
So you've had issues with WM devices connecting via Wifi before? Does it work on someone else's Wifi network?
Which version of Slingplayer are you using? When you say it crashes, does it actually crash or just closes itself?
Also, the HTC Home plugin should have zero effect on checking email.
You can blame the software/hardware, but I don't think there are any other users having so many unique issues. Maybe WM isn't for you?
Up until recently, the corporation I work for only authorized blackberry devices to sync with the exchange servers. They've just recently started allowing iPhones and certain android devices to do the same.
On the corp intranet page that deals with this it explains that once you setup activesync a phone lock passcode is required, screen timeout of less than 15min is required, and 5 incorrect passcode attempts, lost/stolen, or something like leaving the company will result in a wipe that will affect non work related data loss as well. The next sentence then says that if it can't be wiped remotely it is the employee's responsibility to do so.
I don't know if some of that wording is from the blackberry only days or what.
If I were to go ahead and get authorization for this, would setting up an activesync with the corporation exchange server really allow them to wipe my phone, including personal data? Would it really make my phone require a passcode and limit my screen timeout all by just syncing?
I just don't know what kind of control simply setting up an activesync account is really possible.
I hate using our web access bc it requires and id and 2 passwords and even though I can use lastpass to make that easier its still slow/inconvenient.
I don't want to ask IT about all this bc I don't want them to think I'm trying to get around the system or give me an incorrect answer (fortune 100 company, they deal with a lot and don't know everything about everything ).
One of the features introduced in Froyo with Exchange/ActiveSync support was remote wipe. I believe they'll have no problem wiping your phone, unless you disconnect that account first.
Jack_R1 said:
One of the features introduced in Froyo with Exchange/ActiveSync support was remote wipe. I believe they'll have no problem wiping your phone, unless you disconnect that account first.
Click to expand...
Click to collapse
I'm actually less concerned with wiping than I am with being forced (by that I mean them somehow enforcing my settings such that I can't make my screen timeout longer than 15min or have to use a passcode to come out of sleep). I've never lost a phone and am willing to deal with consequences of not having a damn unlock code. I just don't want my phone to be locked into particular settings. Hope that makes sense.
At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...
I've found that if I do not reboot my phone at least once a day I get random problems like that.
untogether said:
At various points my Focus S seems to lose the ability to use it's data connection- either Wifi or 3G. I can't work out why- has anyone else experienced this? Web pages don't load, etc.
I installed a patch that allowed me to use Internet Sharing, I'm concerned this might have been the cause of it...
Click to expand...
Click to collapse
I don't reboot my phone all that often. I've never seen it lose ALL data connection capability tho...
A regular power cycle doesn't hurt tho...
Can this be the issue?
I'm experiencing the same thing, but mainly when I'm connected to 3G. My phone shows it has full bars and 3G or 4G availability but I find 60% of the time my phone has little to no data going to my phone, so none of my apps or news feeds get updated or they get updated slowly. When I'm on wifi the phone works flawlessly.
I read this article,
http://pocketnow.com/windows-phone/hack-fixes-mms-on-unlocked-samsung-wp7-handsets
One of the odder quirks of Windows Phone 7 to appear since the platform's launch has been the absence of Automatic Data Configuration for users who swap SIM chips and network-hop with their unlocked handsets.
ADC should let the phone communicate with the network it's connected to in order to retrieve all the settings it needs in order to use the network's services. Samsung defended disabling ADC by saying that its phones are intended to only be used with a specific carrier
Now I know this is talking about MMS, but does anyone think it's related to 3G connectivity from a different service provider?
i am having the same problem, it started 2 days ago after i unlocked my phone, at&t gave me the unlock code, i had to enable hot spot & de brand by loading a file, i don't have problem with WiFi just 4G, it will be fixed if i re start the phone.
problem for me with wifi+3G
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M
mlekas said:
Not sure if this is the same as the OP. I run with both WiFi and 3G enabled most of the time. Basically everything will be working fine for a while, then I'll try to open a web page from Twitter and it will time out. Sometimes retrying will work, but it will take an abnormally long time to load the page. Other times it never works, and when I go to another app (e.g. mail) and try to sync, and that will also time out. When that happens I usually turn off either WiFi or 3G, then toggle the state of the one I left on (e.g. turn 3G off, then back on), and it clears up. I've never needed to reboot the phone. I don't have ICS enabled, but my phone is fully unlocked.
I've guessed this problem was caused by a lost or bad connection on one of the wireless protocols (like WiFi), where the phone thinks it is connected to WiFi and won't switch over to the other protocol (3G).
One more thing: I'm running 8107 and I don't remember this issue occurring before the upgrade.
M
Click to expand...
Click to collapse
I have the EXACT same issue as you state here. The problem has existed since day one with this phone. I updated through to 8107 and the issues still exist.
So now for some interesting/good news... my dad works for a large company that has direct access to AT&T Wireless Engineers, so he got in contact with an an engineer and explained this issue as both him and I experience the same issues. The engineer was able to get a hold of a Samsung Focus S and experienced the same problems for himself. He then escalated the issue directly to Samsung who in-turn escalated this to Microsoft. Apparently Microsoft claimed the issue was theirs and they are now working on an update to rectify the problem. Samsung also apparently has some updates that they were going to push but have since held off on pushing them until Microsoft has the fix for this data issue fixed.
I've been so frustrated by these issues and the lack of information regarding them that I thought you might be interested in knowing that Samsung, Microsoft, and AT&T ARE working to get the problem resolved.
Wow! This is really great news as I am having the exact same problem. I usually just on and back off Airplane mode and that fixes it, but its a real hassle. So, the word is that Samsung is, possibly, combining all the current issues like this data, the extra settings/quirky display, and the 8107/disappearing keyboard all in to one?
matt
The AT&T engineer didn't say what was going to be included in the Samsung update, just that Samsung was holding off on releasing the update until after Microsoft supplied a fix for the data issues. Hopefully Samsung's update fixes all of the Focus S quirks (data issues, delayed keyboard sounds, quirky display/auto brightness) in one shot.
Thanks for posting this, i feel better that Microsoft & Samsung are working on fixing this issue.
Any updates/news about this specific issue? I have the exact issue with my Focus S since I got my phone
I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated
trupajay said:
I too have been having this issue and still haven't found a solution. I hope Samsung and Microsoft come up with a solution soon because it is very irritating.
Keep this post updated
Click to expand...
Click to collapse
Am I mistaken...but the majority of people posting in this thread, have the problem after installing something non standard?
8107 is not released by Samsung/AT&T, so the possibility that an associated file is not included, does exist.
Was the hotspot patch and official release, or was it intended for sideload or something?
I'm just curious. I had the luxary to have my Dell Venue Pro sent to Microsoft and examined by the Test and OEM team for WP. This was several months ago. They were able to determine I had used the force update trick to update my Device. From pieces of various emails, I was able determine the update included multiple files. The multiple files consisted of Device specific instructions and additional files needed for the that operator, in addition to the Update provided by MS.
If this is the case, forcing an update into place may indeed load the update, but it might not include other needed files.
Now, I'm not an expert, a dev or anything else important. I cannot validate that what I said is true. But, i do have the benefit of having my older device looked at by MS several months ago. This does not prove 2+2=4. But it does raise enough doubt in my mind that I won't be foruce updating my devices until alot more people get a look at this methodology and perhaps come up with some answers, or at least explanations.
Does the internet connection issue appear only after the forced 8107 update?
I had been using a Chevron-unlocked Samsung Focus S on the 7720 and had experienced no issues. Just updated to 8107 following Heathcliff74's method so I hope this issue doesn't start to plague me.
Also, has anyone had success with voluptuary's wifi internet connection sharing and interop-unlock method? I am hesitant to apply that hack exactly because of worries about issues with internet...
I'm a big chicken. I am just going to wait for AT&T to release the update. I just have this funny feeling that there's a little something extra included with the at&t update. I've done plenty of customizing over the years, but just have a feeling about this. I do wish they would step on it, though.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App
Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for a camera firmware upgrade.....
armodons said:
Extra as in something to block out interop unlocks (bad) or firmware updates (good)? Definitely hoping for to get a camera firmware upgrade.....
Click to expand...
Click to collapse
when I said extra, I meant a focus s specific file that might act as a customization or configuration file. I don't think a block file of any sort might be included. But I do know that at&t is proprietary enough to want a unique identifier of some sort. In Gen 1, at&t had special builds just for them, turning on or off features. I know the hd7 had a specific 'config' type file, as did the venue pro. Would I call these extra files? No. I would call them required files. Build 8107 was a single build for WP. Do you think that all phones with mango had the same needs, samex files, same configs? Or is it possible that a related file acted as a config or control.
I'm not smart enough to know for sure. My gut says...maybe. .
Same Problem
Any news on this? I am having the same issue on my Focus S
gravitynoise said:
Any news on this? I am having the same issue on my Focus S
Click to expand...
Click to collapse
We just need AT&T to release the update. That's all. Rumor is all comes with the Tango update.
matt
Sent from my SGH-i937 using XDA Windows Phone 7 App
I hope so. Thanks for the fast response
I recently bought a Verizon Note 9 (first Samsung phone) so I'm not well versed on things. I have noticed from time to time when I am not receiving carrier signal (still connected to wifi) my texts will start failing with the error "Invalid teleservice id".
After some digging I noticed that my phone number in "About Phone" was incorrectly set to an invalid number 1-265-000-000.
I have cleared all caches and reset all settings I can think of. This problems occurs on all SMS applications. So far I have tried: Google Messages; Samsung Messages; Verizon Messages+.
Where does the "About Phone" page get populated from?
My hunch is the internal number of the phone is getting set by some screwy logic and that is throwing off everything that relies on it.
Invalid teleservide id soulution found
I need people to test this solution to make sure it works across all devices as the error seems to affect all android devices under certain conditions. If you would like to read how I came to this solution to help me check my work or you are just interested please keep reading, If you just want the solution feel free to skip to the bottom paragraph beginning with SOLUTION. If you try this solution, which I actually believe to be a solution and not a hotfix, please respond with 3 pieces of information: 1) Did it work. 2) What Android device you use and the version of Android you are using and 3) Your ISP (Internet Service Provider).
This data is very important.
STORY:
So, last month I switched to Android for a couple of reasons after having used iPhones since the iPhone 5. The two most important things to me were being able to stream music using the LDAC Bluetooth codec and having a crack at Samsung Dex to see if I could avoid buying a laptop next year. I was immediately happy with these features that had been the impetus for switching, but then something unexpected happened: the thing that I have always taken for granted, i.e. my phone sending/receiving calls and texts, was incredibly unreliable on this phone (Galaxy S20 Ultra). After doing some googling and finding the official forums (there seem to be 2 devoted to this issue and I will post this both places) I found the incredibly disheartening ‘hotfix’ of disabling WiFi calling to be completely unnaceptable. Not only because I don’t actually get cell service in my apartment but because a $1400 flagship smartphone should certianly not have less functionality in any area that an iPod Touch circa a decade ago.
Normally I would just take my faulty device down to a Verizon store because although I am in IT I specialize in computers more than phones, however since we have been in isolation this began an approximately 20 hour saga via the phone over the span of May 25th to June 19th. After trying everything I could glean might work from google, and following every step that Verizon tech support asked me to try and actually convincing them to update the carrier settings on my account I was finally given the OK to get a replacement device. It is important to note at this point that I had only been searching this error for my model phone and mistakenly had the idea that it was an incredibly rare issue that was a problem with a select few devices.
So, you can imagine my complete and udder shock after getting the replacement phone, setting it up, and getting the Invalid Teleservice ID Error 4 on the second text message I tried to send on the device. It took me about an hour to really get my wits together because at this point I was trying to come to terms with the very possible reality that I was not going to be able to use my phone at home reliably because I don’t have good reception over WiFi. When my faculties returned, I resolved to read every post I could find on this issue.
What I found is that this problem has been around since certain people started installing Android 8 on their phones and that they have been trying to get Verizon to offer an actual solution since 2017. So here we are 3.5 years later and almost 4 generations of Android later and “the best network” has so far failed to offer any sort of real solution to this problem. However, from getting the error on my new phone and seeing that the error was effecting essentially every model device Verizon sells (that runs Android) gave me a key piece of data: the problem has nothing to do with the device.
After getting deeper and deeper into some forums I noticed that one person reported that this problem only occurs for them when they use an Xfinity WiFi hotspot. That was my lightbulb moment. I am also an Xfinity customer. I then started searching the problem from that perspective and found that most of the people reporting the error and mentioning their ISP were either Xfinity or Spectrum customers, and now I was starting to feel like I might be onto something.
In terms of IT, networking is my weakest area. Nevertheless I dove into some forums that have tried to approach this problem from a networking perspective and although a lot of it was over my head I started to suspect there was something about the firewall on Xfinity and Spectrum routers that is causing the problem. After 72 hours of exhaustive testing ( not only is 24 hours approximately my previous record for not having the error, but I used that time to send out as much information via text messaging as possible to try to cause the error) I am ready to posit a hypothesis as to what is actually causing the problem and post the solution that is currently working for me.
As I have noticed that the problem is most likely to crop up for me when I am using Dex and a physical keyboard and have tried to send many texts in quick succession, the idea came to me that somehow trying to send a large volume of data exacerbates a problem that Xfinity and Spectrum routers have reliably delivering packets in the right order and format over the internet to the Verizon network. So, this is what I decided to try, and it has now worked for approximately 84 hours straight and has performed flawlessly under stress testing (Spamming 500 word texts and hi res photos to multiple people in quick succession using copy/paste).
SOLUTION:
I’m sure many of you who play video games have used a function on your routers to get around NAT issues called the DMZ. The DMZ allows you to put a device using a specific IP address on your personal network outside of the firewall and connect it directly to the internet. For a device that exists on this network wirelessly there is a simple step you must take first. You must assign your device a static IP. If you go into your router settings you will likely find that all devices on your network are assigned IP addresses via a system called DHCP. This essentially means your device will probably have a new IP every time you leave the house and return, so we need to make it the same every time so that the DMZ will function the way we want it to. Every router is going to have a slightly different settings menu, but you should be able to find a tab that lists the CONNECTED DEVICES on your network. What you need to do is change your phone from being a DHCP connected device and assign it a STATIC IP address. Finding the option to do this may be harder than actually doing it, all you need to do when you find the option is change the connection type from DHCP to Static and pick and IP address that will work for you. My network uses 10.0.0.XX for the devices on my home network so I assigned my phone to 10.0.0.99. Then I placed the 10.0.0.99 in the DMZ. In my router menu, the DMZ is under ADVANCED SETTINGS and when you select the DMZ tab, simply enter the IP address you chose for your phone.
To recap:
1) Set your phone to a static IP
2) Put that IP in the DMZ
That’s it. A valid criticism of this solution is that your phone is less secure, however I would respond that the likelihood of your phone being hacked is much smaller that that of a PC and if this slightly loosened security really bothers you, just use a VPN. A VPN will keep you safe in a Starbucks on their free public WiFi and it can protect you here (I actually had a VPN when I got my device and originally I thought it was the cause of the Invalid Teleservice error). CAUTION: There has been a crop of predatory VPN services lately that provide working VPNs, but will charge you a ridiculous amount. I use NordVPN (I found a code on YouTube that gave me 70% off six devices on a 3 year plan, that ended up costing about $100) but there are plenty of good services that will allow you to connect to the internet via a VPN on one device for approximately $2-3 a month.
So please, try this and report back. This error has been the bane of my existence since switching to Android and it is completely unacceptable that Verizon has had literally years to do figure out a solution to this problem and yet they have not. My end goal is not to receive credit but to make sure that in the future Verizon Tech Support actually knows how to help people solve this problem, and their techs don’t take your calls and then look the problem up on google, proceeding to be completely transparent in terms of having no actual knowledge of this issue and literally reading the same forums I have already been over and suggesting the non-solutions posted there in order, i.e. turn off WiFi calling and if that doesn’t work turn off ‘Advanced Calling’.
REMEMBER: If this solution does not work for you, please double check that your changes the router you use have stuck. I have previously had routers that will for reasons I don’t understand change the DMZ domain or switch a device back to DHCP from static or simply fail to save your changes properly.
I await responses eagerly.
You need to take your device to your local high street retail branch of your cell provider and ask them to check your SMS/MMS settings
I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.
K_A_Beausoleil said:
I would love to be able to actually go into a brick and mortar Verizon store but that's currently not possible in WA state. I had to have a tech walk me through checking those settings myself (after doing my own research as well) and had somebody at level 3 of tech support at Verizon manipulate my carrier settings. That's pretty much all I can do during the pandemic.
My solution is still working for me though, however 33 min after I put the same post on the official Verizon forum they closed the thread which had had regular posts over the last 3 years so now I'll never know if it works for anybody else. Additionally, there was somebody on the forum who approached the problem from SMS/MMS settings perspective and it had to do with deleting server settings and whatnot. It was so complicated that I doubt many end users could follow the same steps.
Click to expand...
Click to collapse
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
---------- Post added at 04:37 PM ---------- Previous post was at 04:05 PM ----------
hkjxda said:
Thanks for your efforts. I've had this same issue on my Note 9 for 2 years... Your solution did not work for me.
However, I found a solution this morning. My ISP is not Xfinity or Spectrum. But my network which is spread across a small community blocks some IPsec ports that are required for wifi calling. Enabling those ports on my router does not fix the problem since it is a network/modem setting that I don't have access to.
What does work is having a vpn profile that implements IKEv2/IPsec VPN tunnels on your Android device. I have a NordVPN subscription and downloaded the StrongSwan VPN client from the Play Store. This client only uses IPsec encryption. Using a NordVPN server that has this encryption with the StrongSwan VPN client has allowed me to bypass this network restriction and my wifi calling phone calls and texts go through just fine now.
Hoping this helps someone else...
Click to expand...
Click to collapse
Scratch this... Wifi calling uses it's own IPsec VPN tunnel, VPN clients only encrypt internet traffic, not cell service. Back to square one...
Ok. First thought they got into my gmail, and since all my accounts are linked for recovery options stayed on the reset, uninstall/reinstall, factory reset hamster wheel for a while. Multiple companies customer service for hours, just to tell me it should be working, hang up on me, ask me something completely retarded that i might be doing as the issue, escalate me to another dept. All to no avail. So, i factory reset an old phone not hooked up, brand new gmail not linked to anything, set up google wifi (for 1st time) on it and loaded security camera apps on it. And they still got in and erased all my security videos. Got cameras to not reapond, notifications to not come through even though all says everything was fine. Settings not changed. Before they had been affecting ceetain aspects of apps from Google play. Made it so i couldnt download from there as well. Or if i tried something would get kicked out before i could finish said task. Even changed the "this device" in my google account. Spoofed mac & ips for known devices on wifi. Changed info in every account, still locked out of 3. 4 trips from internet company. 4 routers, 2 extender, modem/router combo, 7 cameras from 2 systems. End result? Me beating my head against the wall telling everyone, sorry but thats not what is happening on my phone/laptop, to evreyone thinking i am crazy and they are still in my stuff. Any thought yo how this is possible? P.s. 100% believe its my meth head neighbors but never would think them clever enough or would have the kind of money to spend on equipment to be able to pull something like this off. Please for the love of God someone help. This is way above my pay grade [email protected]
336 686 6949 at this point i just dont care i just need serious help