Database Develop

MSN Live spotty at best

Anyone know why the hotmail push seems to be spotty to my phone. I will get 2 or 3 in a row, then either go 7-8 messages without receiving them, then all the sudden get them again.. or have to do a reset to get them it seems.
AT&T Tilt with windows live cab installed.
Tried several different versions of the cab, also still have that weird notification bug where it just keeps vibrating til i finally accept that I have a message sometimes.
Anyone ever come up with a fix for any of these?

No permanent solution to this issue has been found yet, however it most likely relates to the issue with the Kaiser not waking up to check email or play reminders.
I would recommend you follow the below thread for updates and try some of the suggested fixes.
http://forum.xda-developers.com/showthread.php?t=332362&page=6
I have not been able to get the Live push email working consistently on the Kaiser/Tilt at all. It worked no problem on my Hermes/8525.

Conversation with Windows Live Mobile Tech support
So I am getting really frustrated with my Windows Live Mail not working corretly on my Tilt and I decided to contact MS Tech support to see if there was anything they could recommend.
Below is the convo that I had back and forth with the Support Rep.
Windows Live Push email does not work on my HTC Kaiser Tytn II device.
In order for my Live Hotmail email to sync I have to manually initiate a sync, even though my settings are configured to deliver emails As items arrive. I have tried changing these settings around several times, but it does not make a difference.
Furthermore I receive multiple sync errors often, and most of the times when I delete an email on my device it fails to delete off the server.
I did not have these problems using Windows Live with my HTC Hermes Tytn running Windows Mobile 6.
I have also tried signing out of the Windows Live app and then signing in. I have Hard Reset my device (back to manufacturer default) and still experience the problems. I have also tried with NO 3rd party programs installed and still the push email does not sync correctly.
I have also tried different versions of the Windows Live app that are floating around the internet, such as 10.6.32.2100 and 10.6.33.600. Neither of these newer builds fixed my problem.
Is there a way to fix the issues I am having with Windows Live App push email functionality on the HTC Kaiser Tytn II?
RESPONSE 1
Thank you for contacting Windows Live Mobile Technical Support. My name is Teddy and I understand that you have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience. I appreciate the time you have taken to advise us of your experiences and I hope to offer as much assistance as possible.>
We have received reports from other customers experiencing similar contacts synchronization issues. Based on our investigation, this issue occurs when the Windows Live application in the device is having trouble synchronizing with the Messenger servers.
They were able to resolve this issue by doing the steps below:
A. Changing your saved Windows Live Messenger display picture.
Errors appear during synchronization when the server is experiencing difficulty fetching your saved Messenger display picture. To avoid this from happening, let's try to change your display picture to a default picture. To do this:
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
B. Re-synchronize your account.
You may also need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to the instructions below:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose of you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live Messenger and check if your online contacts now appear as online.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved.
Click to expand...
Click to collapse
Trying both A and B above fixed the issue... until I did a soft reset. Then the same problems returned. So I emailed again and got the below response.
I performed the steps listed in A and B of your email (Changed Display Picture and Switch Accounts). I changed my messenger display picture to No Display Picture and signed out of Windows Live on my Tytn II and then soft reset the phone. After the phone rebooted I signed back into Windows Live.
At first this did seem to fix the problem. All of my emails started coming through (at Push speeds) and I did not encounter any sync errors. However, after I performed a soft reset on the phone, all of my problems started again. Windows Live would show sync status stuck on "Checking Internet Connectivity" even though I have network coverage and can browse the web via PIE. I would have to manually click on the sync button to get syncing started. Emails stopped coming through as push (even though I have delivery set to "As items arrive") and I started receiving sync errors again.
Below are the answers to the questions you asked.
- HTC Tytn II
- Windows Mobile 6
- Carrier: At&t Location: I am in the Dallas/Fort Worth Texas area - zip 76262
- *****@hotmail.com
- yes it happens on any Windows Live account
- currently the version of Windows Live on my device is 10.6.33.600, although I have tried the original build (can't remember #) that came on my device along with build 10.6.32.2100. All versions have had the same problem on my device.
I appreciate your help and look forward to hearing a solution to this issue. I pay the $19.99/year fee for premium Hotmail/Live mail features and use this email as my primary email and contact manager. I really need this program to work on my device.
RESPONSE 2
Thank you for writing back to Windows Live Mobile Technical Support. My name is Teddy. I understand that you still have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience.
We received feedback from a few customers experiencing similar issues. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate what is causing the issue. The details you included in your email will be very helpful to our investigation.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience while we work on a solution.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile Technical Support.
Click to expand...
Click to collapse
So at least MS is aware of the problem and hopefully a newer build of WL will leak onto these boards soon that includes a fix.

ive been haveing the same sync failure problems when i try to sync my email through windows live. ive found a temporary fix by logging into messenger first then doing a send recieve with windows live mail. it then syncs my email folders correctly. so Ive discovered it will only sync when messenger is showing logged in.
BTW I'm a Beta Tester for windows live messenger and the last build was in july, there hasnt been one since. I will give more feedback on the beta feedback this evening

Clearing the calendar?

For some reason my Tilt's Calender continues to give me multiple reminder announcements even when I dismiss the reminder. In fact, it will stay on the screen until I dismiss it a few times right from the onset of the first reminder. I'm curious if there's a way to delete every calendar entry? I have hundreds and
I just want to clear the entire calendar and re-transfer the events/appointments from Outlook 07 and see if that fixes the problem.
Thanks for any advice!

There is an easy way to delete the whole Pocket Outlook Database (including Calendar, Contacts and ToDos). You just need to delete the pim.vol file. Detailed instructions can be found here: http://forum.xda-developers.com/showthread.php?t=369123
If you just want to delete the calendar entries, than I know just one method: Install Pocket Informant (the trial version should suffice). This application provides the possibility to delete all calendar entries at once.

Actually there's another way to do it, I did a search some time back looking for the same solution and found it. Open up your ActiveSync, go to Tools - Options - Server Synchronization. When you choose the items to sync with server, it will ask you whether you want to delete everything off your device before the sync. Use with caution though...

I cannot find the options described as:
ActiveSync, go to Tools - Options - Server Synchronization
I tried opening Sync Center and Windows Mobile Device Center looking for this (Vista). I also looked under ActiveSync on my Tilt. There is no "Tools." Under "Options" there is nothing regarding Server Synchronization.
What now?
Thanks...

crypted said:
I cannot find the options described as:
ActiveSync, go to Tools - Options - Server Synchronization
I tried opening Sync Center and Windows Mobile Device Center looking for this (Vista). I also looked under ActiveSync on my Tilt. There is no "Tools." Under "Options" there is nothing regarding Server Synchronization.
What now?
Thanks...
Click to expand...
Click to collapse
civic98 was refering to ActiveSync on a Windows XP machine (since you didn't mention Windows Vista before). In Windows Mobile Device Center the similar setting can be found under "Mobile Device Settings" -> "Change content sync settings" and there uncheck the "Calendar" checkbox. Your phone needs to be connected to the pc of course. HTH

No, I'm referring to your Tilt's Activesync. NOT on the PC...

Can't logon Messenger or sync MSN contacts :(

Hi!
I've had a very annoying problem for quite a while now.
I can't logon to Messenger on my Diamond Touch. I also can't sync my MSN contacts (all my MSN contacts are gone from the phonebook).
I don't know exactly when the problems started, but I do know that I did install the updated ROM (original from HTC) and I do think it might've been after that..
Connectivity on the phone is fine except for this. I can browse the web, sync my mail, use skype whatever.
When I try to logon to Messenger, I only get the error "A serverproblem occured, please try again later".
What's funny though is that I do get disconnected from messenger if I have it online on my PC when I try to connect with the phone.
I've got Windows Live v. 10.6.0039.1300
and my current ROM version is 1.93.774.3 SVE
If anyone know what this problem might be caused by, please tell me. This is so annoying
Thanks,
Anton

-------SOLUTION 1
This comes from an HTC Blog with users trying to solve the problem, i'll paste just the comments:
hi, this link for download http://serre.f.free.fr/mobile/pocketpc_WLM.exe for my work fine.
The link above fixed my problem by checking my version and doing a upgrade.
This fixed it for me too. The file is actually an "official" Microsoft signed installer. Not knowing the website, I was a bit hesitant to install it but after running it, I found it was from Microsoft.
Thank you (Obrigado), I had been trying to download a fix from the htc home page with out luck. Your link worked perfectly well.
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------------SOLUTION 2
another alternative this comes directly from HTC site faq section... note that from all their faqs, there is a top ten faqs, and this stuff regarding messenger is at the top of the list of the top ten faq for HTC, this let you all understand how the problem is big and common (for those who use messenger for business).
"
When I use Windows Live Messenger, I cannot see any friends online.
First of all, please make sure that the clock's Home setting is correctly set to the date and time of your area. Then, make the Visiting area's date and time setting the same as the Home setting. When you are online in Windows Live Messenger, do the following: 1. Tap Menu > Change appearance. 2. Tap Menu > Account options. 3. Tap Switch account and login again."
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------SOLUTION 3
Last there is another update file that comes directly from microsoft support center
http://support.microsoft.com/default.aspx/kb/943824/en-us
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------SOLUTION 4
Other people says that you have to delete all your contacts on the phone, storing them online on the sim, and then you have to switch your messenger account and reconnect.
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-----SOLUTION 5
Well. I have the same issue. I discovered that problem is related to a conflict with another application I had installed; GoodLink service.
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--------SOLUTION 6
this comes directly from a microsoft email for a user who asked how to solve the problem:
A. Re-synchronize your account.
You may need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to these instructions:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in and re-synchronize your account:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose if you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live and check if you are now able to synchronize your account.
B. Verify the size and amount of folders in the inbox.
Please check if the contents are not too large. You may try to delete or archive some of your e-mails and see if this resolves the problem. Due to the carrier, signal strength and mailbox size, there appears to be a limitation.
C. Set up a new Windows Live account and try to reproduce the issue.
We would like to determine whether you are unable to synchronize Hotmail folders due to specific folder structure or contents by attempting synchronization again with empty or unaltered folders.
D. Install a hotfix.
You may also try fixing the problem by installing a hotfix found in this page:
http://support.microsoft.com/default.aspx/kb/943824/en-us
The hotfix is originally intended for Windows Live Messenger (for Windows Mobile 6) contacts issues but there have been customers who were able to resolve Hotmail synchronization problems by installing the hotfix in their Windows Mobile devices.
E. Empty or re-arrange the contents of the inbox.
Try to remove all items from the inbox, delete them or place them in a folder that does not synchronize and try again. If other folders are enabled for synchronization, you will need to do the same with those folders as well or else disable synchronization for all folders except the inbox.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved. In order to investigate this further, please reply with the following information:
- What is the complete name and version of your mobile device?
- Do you have a Windows Mobile 6 or Windows Mobile 5 OS (Operating System) on your phone?
- Who is your carrier and where are you located?
- What is the MSN or Hotmail account that is experiencing this contacts issue?
- Does the same thing happen if you sign in to a different Hotmail account?
- What is the exact version of the Windows Live application on your device?
To get the version of your Windows Live application, please do the following:
1. On a Windows Mobile device, tap on "Start", and then select "Windows Live."
2. Once the Windows Live application opens, tap on the "Menu" (found at the bottom-right side) and the select "About."
You will be prompted with information similar to this:
Windows Live for Windows Mobile
Version:
10.6.0026.1400
Microsoft
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
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-------SOLUTION 7
For some other people worked just installing vaio's link to 1400 wlm bild in this thread:
http://forum.xda-developers.com/showthread.php?t=312922&page=2
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--------SOLUTION 8
This is a solution posted by attakorn on xda
http://forum.xda-developers.com/showthread.php?t=438877
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Note: I tried all the previous stuff, nothing solved the problem for me but for all other people it solved the problem, so, just try those stuff and see how it goes... note that the first solution should be the best. Maybe i have just some software incompatibility, but at least you all with the problem can try the solutions and report the results.

Wow, thanks.
I will try all these out today and report back once I've done

Sadly none of the steps solved the problem (

Does anyone know what happen with Hotmail in the new R3A Xperia X1 Update?

Hi, i just update my Xperia X1 with the new R3A update, and all seems to be fine, until i try to configure mi Hotmail account in the e-mail services.
It seems to find the configuration for the Hotmail account, but when i finish the configuration process, the Opera Mini gets open and reddirects me to the mobile Windows Live site.
Does anyone had this same issue?
Thanks a lot!
Alejandro Serrano

I've always had trouble with inputting settings for the email service for Hotmail, but windows live usually does the trick for me. Have you tried the windows live app that comes with the phone?

Hi Sfkn2!
I usually use the e-mail app for all my e-mail accounts, POP3, Gmail and Hotmail. Just today it starts not working.
Maybe it's a Windows strategy for us beginning using more the Windows Live App.
I notice a few minutes ago that Opera is the predeterminated browser now.
Weird....

No idea what happened but I am experiencing the same problem. I would rather do the send/receive thing then open up opera to view my hotmail. any fixes for this?

Didn't had the problem. But you can try windows live to configure you're hotmail.

killer8nl said:
Didn't had the problem. But you can try windows live to configure you're hotmail.
Click to expand...
Click to collapse
hi.
So where do I go exactly to configure this? I can't find it when I re-directed to mobiles.live.com via Opera.
I just want it so I can download my hotmail messages directly to the phone via clicking on send/receive. There must be a fix for this.

Download and USE Windows Live Panel!

doministry said:
Download and USE Windows Live Panel!
Click to expand...
Click to collapse
My question is why is this only happening on the r3 rom when it didn't happen on the rom1 or rom2 ?

Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.

thx kanthai, this method worked for me perfectly..

Thanks man!

updating windows live does the trick, the R3A rom does not include the latest build

how do you update windows live??
also would the push email work with these setting as ive never managed to get that working?

kanthai said:
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
Click to expand...
Click to collapse
I can't seem to send emails now with the above settings. I can however still download emails to my phone. It was working fine a few months ago.
I get the error "The message(s) could not be sent. Check that you have network courage and that your account information is correct. Then try sending again"
Any ideas why?

Solution found
Guys, I have found a solution after almost one week frustrating, I got same issue as suddenly my hotmail account disappeared. When ever I tried to add account in email wizard, it was redirecting to opera with mail.live.com. I spent so many hours on XDA and many other forums but was unable to fix this. Right now just 5 minutes ago, by playing here and there, I found a solution, I have successfully added my hotmail account and it working 100% perfect. Not sure if it was a particular fix only.. but I will highly recommend to who ever have had this issue, try these steps.....
Go to Start menu, programs....
Click on Windows Live.... ( note, its "Windows Live" icon, no email or live messenger etc....
Now you are on windows live desktop, windows search box is at top of page.
Click on right bottom corner, "menu" and choose "Account Option"
Choose first option..... "Clear Password" .. done?
Choose second option, "Switch Windows Live ID"
Wait for a while and wizard will bring you to windows "Sign in" page....
Just close this page and you are done....
Go back to your "Email Wizard" and add new account as hotmail....
You will able to add hotmail account without any problem.
This is what worked for me after one week almost trying every thing. I am on X1i using Touch IT Leo 11. Please leave comments if it work for you. Good luck to all.

Hotmail account Adding Issue in Xperia R3

I read some posts about an issue, unable to add hotmail account in email wizard mostly using R3 on xperia. I got same issue, I was able to add any other email account, yahoo, gmail, etc but as I try to add hotmail, it was redirecting to opera with link mail.live.com. I spent almost one week with no solution and finally I fix myself. I hope its not a particular fix only and will work for all of you who have had same issue. I am starting this new thread just for sake of people who have had same issue, please try following steps..
Go to Start menu, programs....
Click on Windows Live.... ( note, its "Windows Live" icon, no email or live messenger etc....
Now you are on windows live desktop, windows search box is at top of page.
Click on right bottom corner, "menu" and choose "Account Option"
Choose first option..... "Clear Password" .. done?
Choose second option, "Switch Windows Live ID"
Wait for a while and wizard will bring you to windows "Sign in" page....
Just close this page and you are done....
Go back to your "Email Wizard" and add new account as hotmail....
You will able to add hotmail account without any problem.
This is what worked for me after one week almost trying every thing. I am on X1i using Touch IT Leo 11. Please leave comments if it work for you. Good luck to all.