Hotmail account Adding Issue in Xperia R3 - XPERIA X1 Q&A, Help & Troubleshooting

Hotmail account Adding Issue in Xperia R3 - XPERIA X1 Q&A, Help & Troubleshooting

I read some posts about an issue, unable to add hotmail account in email wizard mostly using R3 on xperia. I got same issue, I was able to add any other email account, yahoo, gmail, etc but as I try to add hotmail, it was redirecting to opera with link mail.live.com. I spent almost one week with no solution and finally I fix myself. I hope its not a particular fix only and will work for all of you who have had same issue. I am starting this new thread just for sake of people who have had same issue, please try following steps..
Go to Start menu, programs....
Click on Windows Live.... ( note, its "Windows Live" icon, no email or live messenger etc....
Now you are on windows live desktop, windows search box is at top of page.
Click on right bottom corner, "menu" and choose "Account Option"
Choose first option..... "Clear Password" .. done?
Choose second option, "Switch Windows Live ID"
Wait for a while and wizard will bring you to windows "Sign in" page....
Just close this page and you are done....
Go back to your "Email Wizard" and add new account as hotmail....
You will able to add hotmail account without any problem.
This is what worked for me after one week almost trying every thing. I am on X1i using Touch IT Leo 11. Please leave comments if it work for you. Good luck to all.

Related

Hotmail on Windows Mobile 6.1

On my Windows Mobile 5, I had my Hotmail account in my Outlook. It looked just like any other email account. Now with WM6 on my Touch Pro, when I try to set up my Hotmail account, it just opens the web browser and take me to the Hotmail website, so I must log in there to get my emails. Just like any other webmail.
Is there a way to get Hotmail in my Outlook on WM6?

Have you tried logging into Messenger on the device? It should take you to the Windows Live setup screen, then select sync email (I disabled the sync contacts thing since it messed up my contacts). Hotmail should appear in your mail accounts then

Great! Thanks a lot, it worked

heya, I'm a first time wimo user and i tried to do the stuff you mentioned above, but it didn't work. I got into messenger, but it takes me straight to my contacts list. apart from that i couldn't find the option to sync the contact list. I accessed the messenger software through messages/messenger

camtindall said:
Have you tried logging into Messenger on the device? It should take you to the Windows Live setup screen, then select sync email (I disabled the sync contacts thing since it messed up my contacts). Hotmail should appear in your mail accounts then
Click to expand...
Click to collapse
thanks for this, ur a star... this should be a sticky~!!! most annoying thing ever.

mputtr said:
heya, I'm a first time wimo user and i tried to do the stuff you mentioned above, but it didn't work. I got into messenger, but it takes me straight to my contacts list. apart from that i couldn't find the option to sync the contact list. I accessed the messenger software through messages/messenger
Click to expand...
Click to collapse
While you were setting up your Messenger account there should be a screen that asks if you want to syncronise your Hotmail contacts and emails to your device. If you missed that you might need to re-do the signup process again.

actually, this does work but if u log out of messenger, the mailbox also disappears... hummm...... so its not a perm solution.

I encounter a similiar as you do. I have dl another version Windows Live from http://wl.windowsmobile.com, but you have to remove the HTC PRO existing version which have IM function, this one dl does not. [I use Ebuddy to connect my MSN instead.]

mike_co said:
I encounter a similiar as you do. I have dl another version Windows Live from http://wl.windowsmobile.com, but you have to remove the HTC PRO existing version which have IM function, this one dl does not. [I use Ebuddy to connect my MSN instead.]
Click to expand...
Click to collapse
Thank You, this worked for me

Hotmail location
I checked through my installed programs and the only messaging client i can find is the one with msn aol and yahoo bundled together. is it possible i need to instal a cab to get the messenger w/ hotmail working, or iam i not looing in the correct directory on the fuze?

Try Windows Live Hotmail for Windows Mobile
http://www.gowindowslive.com/Mobile/Landing/HMforWM/Default.aspx?Locale=en-US
the link should take you to the download of the program. Once you install you can set up your hotmail account in you phone and it should go through a process of accepting terms and conditions, etc and then it should appear normally in your phone.
Hope this works.

only 50 e-mails ?
although i got my hotmail in my messages inbox i can only see the last 50 e-mail messages, when i synchronise my hotmail on my Pro it stops at 50, but if i remove 1 mail from my device and sync again then the device only downloads 1 more email to top up to 50..
all i want is ALL my emails downloaded at the same time, not max 50.
please help..

Email TF3D Tab> Inbox> Menu> Tools> Manage Folders> Inbox> Folder Options> Inbox Options.
More explanation on the bottom -Hope this helps-
Scroll to the "Email" TF3D tab. Once there, click "Inbox" (on the bottom to the left).
> Once inside your "Inbox", click "Menu" (on the bottom to the right).
> In the "Menu" box Highlight and select "Tools.
> The "Tools" box will bring another box, in it Highlight and select "Manage Folders".
> Once inside "Manage Folders" Tap and hold the "Inbox" folder.
> This brings a small box, Highlight and select "Folder Options" which will take ya to another screen Called "Inbox" options.
> Once there you can choose how many days to download or and whether the entire message or only its header.

camtindall said:
Have you tried logging into Messenger on the device? It should take you to the Windows Live setup screen, then select sync email (I disabled the sync contacts thing since it messed up my contacts). Hotmail should appear in your mail accounts then
Click to expand...
Click to collapse
Does this work if you want to add more than one Hotmail accounts?

You can also use the beta @ http://www.seven.com which will let you have several hotmail accounts. I use it, and it works pretty well.

been trying it from last night but everytime I try to set up the email it keeps saying
Server busy...The server is busy now. Please try again. (108)
Click to expand...
Click to collapse
tried it about 5 times since morning too

Problem with windows live messenger

Ive been fiddling with the messenger on my diamond, and am having some problems.
It seems to connect ok, but it doesnt show any of my contacts up as online.
Then all of a sudden one contact will come online then go offline again.
And i cant chat at all - it says message could not be delivered.
It seems that my internet connection is not staying active all the time - is there a way to configure it so it does? Or doe anyone else have any ideas?
Im in Australia by the way on the Telstra network.
Thanks

ITs ok, i found the problem....
http://www.htc.com/uk/faqs.aspx?p_id=133&cat=0&id=8186

-------SOLUTION 1
This comes from an HTC Blog with users trying to solve the problem, i'll paste just the comments:
hi, this link for download http://serre.f.free.fr/mobile/pocketpc_WLM.exe for my work fine.
The link above fixed my problem by checking my version and doing a upgrade.
This fixed it for me too. The file is actually an "official" Microsoft signed installer. Not knowing the website, I was a bit hesitant to install it but after running it, I found it was from Microsoft.
Thank you (Obrigado), I had been trying to download a fix from the htc home page with out luck. Your link worked perfectly well.
--------
------------SOLUTION 2
another alternative this comes directly from HTC site faq section... note that from all their faqs, there is a top ten faqs, and this stuff regarding messenger is at the top of the list of the top ten faq for HTC, this let you all understand how the problem is big and common (for those who use messenger for business).
"
When I use Windows Live Messenger, I cannot see any friends online.
First of all, please make sure that the clock's Home setting is correctly set to the date and time of your area. Then, make the Visiting area's date and time setting the same as the Home setting. When you are online in Windows Live Messenger, do the following: 1. Tap Menu > Change appearance. 2. Tap Menu > Account options. 3. Tap Switch account and login again."
------
------SOLUTION 3
Last there is another update file that comes directly from microsoft support center
http://support.microsoft.com/default.aspx/kb/943824/en-us
---------
------SOLUTION 4
Other people says that you have to delete all your contacts on the phone, storing them online on the sim, and then you have to switch your messenger account and reconnect.
------
-----SOLUTION 5
Well. I have the same issue. I discovered that problem is related to a conflict with another application I had installed; GoodLink service.
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--------SOLUTION 6
this comes directly from a microsoft email for a user who asked how to solve the problem:
A. Re-synchronize your account.
You may need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to these instructions:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in and re-synchronize your account:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose if you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live and check if you are now able to synchronize your account.
B. Verify the size and amount of folders in the inbox.
Please check if the contents are not too large. You may try to delete or archive some of your e-mails and see if this resolves the problem. Due to the carrier, signal strength and mailbox size, there appears to be a limitation.
C. Set up a new Windows Live account and try to reproduce the issue.
We would like to determine whether you are unable to synchronize Hotmail folders due to specific folder structure or contents by attempting synchronization again with empty or unaltered folders.
D. Install a hotfix.
You may also try fixing the problem by installing a hotfix found in this page:
http://support.microsoft.com/default.aspx/kb/943824/en-us
The hotfix is originally intended for Windows Live Messenger (for Windows Mobile 6) contacts issues but there have been customers who were able to resolve Hotmail synchronization problems by installing the hotfix in their Windows Mobile devices.
E. Empty or re-arrange the contents of the inbox.
Try to remove all items from the inbox, delete them or place them in a folder that does not synchronize and try again. If other folders are enabled for synchronization, you will need to do the same with those folders as well or else disable synchronization for all folders except the inbox.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved. In order to investigate this further, please reply with the following information:
- What is the complete name and version of your mobile device?
- Do you have a Windows Mobile 6 or Windows Mobile 5 OS (Operating System) on your phone?
- Who is your carrier and where are you located?
- What is the MSN or Hotmail account that is experiencing this contacts issue?
- Does the same thing happen if you sign in to a different Hotmail account?
- What is the exact version of the Windows Live application on your device?
To get the version of your Windows Live application, please do the following:
1. On a Windows Mobile device, tap on "Start", and then select "Windows Live."
2. Once the Windows Live application opens, tap on the "Menu" (found at the bottom-right side) and the select "About."
You will be prompted with information similar to this:
Windows Live for Windows Mobile
Version:
10.6.0026.1400
Microsoft
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
--------
-------SOLUTION 7
For some other people worked just installing vaio's link to 1400 wlm bild in this thread:
http://forum.xda-developers.com/showthread.php?t=312922&page=2
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--------SOLUTION 8
This is a solution posted by attakorn on xda
http://forum.xda-developers.com/showthread.php?t=438877
--------

I have other "problem" regards to Windows Live.
Generaly it's working, but only with UINTERNET connection, and only if I define UINTERNET in the second connection in setting>>connection>>Connection.
It always connect to UINTERNET (or as define in the second connection)
but never to the main connection even while using WiFi..
I didn't find any setting to change this lame connection for Windows Live , Any idea ?
I think (I m not sure) due it trying to sync , so it needs "my work network" , but in fact
I sync to regular Outlook at work (Push mail) , and I need the Windows Live just for Messenger, and I don't need the email account (hotmail) to sync at all...( it in manual instead auto)
Windows Live version: 10.6.0039.1300
ROM: 1.93.456.2
RADIO: 25.05

Can't logon Messenger or sync MSN contacts :(

Hi!
I've had a very annoying problem for quite a while now.
I can't logon to Messenger on my Diamond Touch. I also can't sync my MSN contacts (all my MSN contacts are gone from the phonebook).
I don't know exactly when the problems started, but I do know that I did install the updated ROM (original from HTC) and I do think it might've been after that..
Connectivity on the phone is fine except for this. I can browse the web, sync my mail, use skype whatever.
When I try to logon to Messenger, I only get the error "A serverproblem occured, please try again later".
What's funny though is that I do get disconnected from messenger if I have it online on my PC when I try to connect with the phone.
I've got Windows Live v. 10.6.0039.1300
and my current ROM version is 1.93.774.3 SVE
If anyone know what this problem might be caused by, please tell me. This is so annoying
Thanks,
Anton

Wow, thanks.
I will try all these out today and report back once I've done

Sadly none of the steps solved the problem (

Cant Setup Email!

hey
ive been trying for weeks to setup an email account on my device.
this is what i did.
scroll to Mail
creat new account
input my email(hotmail) and password
press 'next'
press 'next'
AND it directs me to mobile.live.com!
and i cant do anything there its just a webpage and after browsing through the page, my email is still not setup!
please help!
thanks!

jackyjang said:
hey
ive been trying for weeks to setup an email account on my device.
this is what i did.
scroll to Mail
creat new account
input my email(hotmail) and password
press 'next'
press 'next'
AND it directs me to mobile.live.com!
and i cant do anything there its just a webpage and after browsing through the page, my email is still not setup!
please help!
thanks!
Click to expand...
Click to collapse
the best way to sync/ use hotmail is with the windows live software installed

it just happened on my nike, the same problem as jackyjang has
although i sync it using windows live, there is no new/previous email that i should have received

Do this...
1) Go Start
2) Programs
3) Scroll to windows live and click it
4) Click Menu
5) Chose Account Options
6) Select Switch Windows Live ID
7) It will ask you to switch the id and you wont see your exiting account...chose yes
Now go to email setup and set up in normal way...doing this it wont take you to browser and you will get all the emails in your handphone
Be sure to use syn email option during email setup
Cheers
Vishal

i did it already, i should get my new/previous mails in MAIL tab but there is nothing, it's empty
solved after hard reset

Does anyone know what happen with Hotmail in the new R3A Xperia X1 Update?

Hi, i just update my Xperia X1 with the new R3A update, and all seems to be fine, until i try to configure mi Hotmail account in the e-mail services.
It seems to find the configuration for the Hotmail account, but when i finish the configuration process, the Opera Mini gets open and reddirects me to the mobile Windows Live site.
Does anyone had this same issue?
Thanks a lot!
Alejandro Serrano

I've always had trouble with inputting settings for the email service for Hotmail, but windows live usually does the trick for me. Have you tried the windows live app that comes with the phone?

Hi Sfkn2!
I usually use the e-mail app for all my e-mail accounts, POP3, Gmail and Hotmail. Just today it starts not working.
Maybe it's a Windows strategy for us beginning using more the Windows Live App.
I notice a few minutes ago that Opera is the predeterminated browser now.
Weird....

No idea what happened but I am experiencing the same problem. I would rather do the send/receive thing then open up opera to view my hotmail. any fixes for this?

Didn't had the problem. But you can try windows live to configure you're hotmail.

killer8nl said:
Didn't had the problem. But you can try windows live to configure you're hotmail.
Click to expand...
Click to collapse
hi.
So where do I go exactly to configure this? I can't find it when I re-directed to mobiles.live.com via Opera.
I just want it so I can download my hotmail messages directly to the phone via clicking on send/receive. There must be a fix for this.

Download and USE Windows Live Panel!

doministry said:
Download and USE Windows Live Panel!
Click to expand...
Click to collapse
My question is why is this only happening on the r3 rom when it didn't happen on the rom1 or rom2 ?

Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.

thx kanthai, this method worked for me perfectly..

Thanks man!

updating windows live does the trick, the R3A rom does not include the latest build

how do you update windows live??
also would the push email work with these setting as ive never managed to get that working?

kanthai said:
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
Click to expand...
Click to collapse
I can't seem to send emails now with the above settings. I can however still download emails to my phone. It was working fine a few months ago.
I get the error "The message(s) could not be sent. Check that you have network courage and that your account information is correct. Then try sending again"
Any ideas why?

Solution found
Guys, I have found a solution after almost one week frustrating, I got same issue as suddenly my hotmail account disappeared. When ever I tried to add account in email wizard, it was redirecting to opera with mail.live.com. I spent so many hours on XDA and many other forums but was unable to fix this. Right now just 5 minutes ago, by playing here and there, I found a solution, I have successfully added my hotmail account and it working 100% perfect. Not sure if it was a particular fix only.. but I will highly recommend to who ever have had this issue, try these steps.....
Go to Start menu, programs....
Click on Windows Live.... ( note, its "Windows Live" icon, no email or live messenger etc....
Now you are on windows live desktop, windows search box is at top of page.
Click on right bottom corner, "menu" and choose "Account Option"
Choose first option..... "Clear Password" .. done?
Choose second option, "Switch Windows Live ID"
Wait for a while and wizard will bring you to windows "Sign in" page....
Just close this page and you are done....
Go back to your "Email Wizard" and add new account as hotmail....
You will able to add hotmail account without any problem.
This is what worked for me after one week almost trying every thing. I am on X1i using Touch IT Leo 11. Please leave comments if it work for you. Good luck to all.

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welcome