Related
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.
Hello !
I got my Kaiser and from about two days got sometimes problem whit connect to network and to see sim card , its orange network. I put in that simcard to n95 and works exellent but not on kaiser ;/ Need i to change radio ?!
In my room nokia got full network but htc only one point ;/ first days when i got that pda everything was ok .... please help.
(soory for my english..)
Details:
R 1.27.12.29
G 22.45.88.07H
D 1.81.00.00
Heello again!
anybody now what happend whit my pda ? i dont now if i should give back kaiser to orange branch or try play whit radio but i think radio is new version so i really dont now what to do ;/
I'm not sure what is causing this but I would recommend replacing it if that is an option. For it to suddenly not get reception suggests to me a device fault, rather than reception issues.
If you are within the returns period, take it back for a new one. If not, then it might be worth flashing a new radio.
I found 1.27.12.32 and 15.32 work quite well with Orange.
Have you tried switching to GPRS rather than 3G to see if that makes a difference
fisha21 said:
For it to suddenly not get reception suggests to me a device fault, rather than reception issues.
.
Click to expand...
Click to collapse
So how do you work that one out?
does that mean that local cell is impervious to failure?
T-mobile has been having a lot of problems recently too and the call centre staff are not much use, i havent been able to make or receive phone calls for over a week (i have to dial and 15times before i can get through to anyone) and use my HSDPA properly it keeps cutting on and off, soo annoying!
So better way is give back to get new one , if that happend again i'll possible put in new radio se how is running. My N95 work's well in same place and got avalible 3G :/.
See what orange says.
Hello !
Problem Fixed By assistant from orange shop
3G And 3,5G don't work propertly in my Town in UK.
What Man in Orange shop did is only changed in Band Settings NETWORK TYPE : AUTO to *ONLY GSM*.
He said that some of phones has problem whit auto search proper network type.
Ex. N95 working well whit automatic selection but not my kaiser , sometimes tytn is lost and fully disconnect from network when trying swich to 3G mode.
Now My Tytn is working well but if i whant too use video konference i must swich manualy network Type to AUTO or WCDMA.
So i think my version of kaiser got a bug somewere but im thinking if that is on Radio or on Rom ?
Thanks.
mine is the same, at home I dont get a good enough 3G signal to make or receive calls, so have it on GSM, then if I want to use video calls or www switch it over. hence the reason I suggested it earlier on
So, I've lived in an area with just EDGE and my TyTN II for a year now without probs. I've changed the ROMs after using HardSPL from Olipro, etc. without probs. I went over the weekend to Ft. Lauderdale, which is a 3G area, and my phone went crazy. It first shows an H with full strength... then when I try to make a call, it either won't connect or the signal goes completely dead. Other times if I just watch it, it will switch between H, 3G, E, and even G. Sometimes it'll even lose the signal altogether. What is going on?!? I've tried different radios (1.65.20.29 with WM6.1, 1.27.12.11 WM6.0, etc.) and they all do the same thing.
Interestingly, if I go to phone settings and change my band detection things from Auto to GSM and the data to 4 U.S. GSM frequencies, it goes right to Edge and all phone calls go through fine (but now I don't have 3G/H data)
Any ideas guys?
Funny, I have the opposite problem. Live in 3G. Two months ago I went to an area that doesn't have 3g. The G icon popped on my phone for the first time ever. It switched betweeen E and G constantly. The phone dropped calls constantly. The problem followed me home. The G pops up at my house now. I am still having the drop calls. There is a thread on here about this. Unfortunately, I have not found a solution. I have been calling ATT about it. I had to keep calling to get them to check it out. They say it some software issue with their towers. Don't know but I get $50 credit and 1000 rollover minutes from them
After you flash your ROM you should always do a master reset to ensure you don't run into any problems. Did you flash your ROM with the SIM card in the phone? They say you should take it out of the phone when Flashing.
yeah, i've been flashing all along with the SIM without issue... but of course, I've never gone to a 3G area with the phone until now. Outside of 3G areas, I don't have the problem... I called and asked about any issues in Ft. Lauderdale, and AT&T said there weren't any network issues and to bring in the phone........ of course I have an unlocked TyTN II (not a Tilt) bought from a retailer here (its original CID is DOPOD something), so they wouldn't be helping me much if I brought it in.... argh...
Same problem with my device
I have a stock Kaiser 130 series (T-Mobile Vario III) and the same issue (H->3G->E->Nothing) happened to me after doing a lot of roaming (China, Japan, USA, Europe, ...). First I also thought that this might be a SW issue but no reset, flash, etc. could fix it. These symptoms are also described in a lot of other forums (Google helps ) and the verdict: bring the phone back to the dealer.
In my case: T-Mobile already knew about this problem with the Kaiser and exchanged the motherboard of the phone during warranty....
I'm not sure if this is helpful to you - at least it might save you some time fiddling around...
Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.
kilrah said:
Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.
Click to expand...
Click to collapse
Same issue here, WCDMA is broken ("no service" when locking to WCDMA, GSM only when using Auto). It was intermittent for a while but now has kicked in as a full-time UMTS/WCDMA failure. It also cost me $150 in excess data charges as the disconnect/reconnect caused some apps to relogin overnight
It does look like a RMA is the only solution, I'll post if there's another way - I'm going to try debugging the RIL (Radio Interface Layer) to see if I can get any more info out of it.
cheers
Has anyone seen an announcement or maybe hear a rumor about an update for the radio.
I've read a few threads describing my problem with the lousy reception so figuring I'm not alone in this I wrote to HTC but they have yet to answer after almost 2 weeks.
It's not the phone reception cause talking to someone is no problem but trying to get an update using GPRS because the damn H wont work (should work cause it does so on other phones at same location) is agonizingly zzzzzzzzzzslow.
Worse than that is the fact that T-Mobile uses some kind of SSL downloads that you can't even get with GPRS because the connection is simply too slow to answer the securitycodes sent back and forth
I m also having issues... Connection dropping... Hard time to get it to work after reboot or after using wifi... etc...
I start wondering if it could be just the radio rom version...
On the south east asia, they have a rom update which include a newer radio version: 3.44.25.27
Where mine is: 3.43.25.19
I'm wondering if there is way to upgrade the radio and if this would solve the problem....
Well, my problem is not so much with my connection being dropped but more with the device not being able to switch to HSDPA eventhough the signal is strong enough for other phones.
I've not yet had a connection drop when talking to someone....
Mmmm. I've just emailed HTC Europe about a similar problem with my TD2.
I'm on Vodafine UK, and the strandard reception in my home is virtually non-existant, even though the area is supposed to be good quality for standard voice/sms. It' a case of hanging out of the window if I need to make a call!
The same sim card in my HTC S730 gives me two bars of reception anywhere in the house, so perhaps the VUK signal isn't the strongest (certainly not as good as my T-mobile signal) but the fat that the S730 has no real problems with the signal leads me to believe there is a real issue with the radio (version 3.43.25.19) on the TD2.
It's pretty disappointing really. I'm finding that I'm having to switch sims when I'm at home.
Neil
I'm on T-Mobile dutch and according to the T-mobile support center my HSDPA signal should be near-perfect even inside. Instead all I get is GPRS and the only time I get to see the H is when I'm standing on the roof of the annex outside and even than it's only one bar reception.
I hope you get an answer from them as I've been waiting for 2 weeks now and not a word...
Maybe if a lot of people subscribing to different operators complain things will be set in motion for an upgrade.
I have the sneaky suspicion that to save battery (people complained about this with the diamond1) they've somehow lessened the strength of the radio...
HTC Europe = Plonkers
Hi All,
I've contacted HTC Europe twice about the Radio. They advised that only two people have complained, me being one and that this doesn't constitute a known problem. We need as many people as possible to mail them advising that the radio sucks!
Well, I suppose that I'm that second person than. I'm going to mail them again and create a few zillion yahoo mailboxes and mail them from all of those too...
You never know, it just might work
Radio sucks
I agree, the radio in Topaz sucks. It is even worse than those in Diamond1. It's very annoying.
I've the same problem, also T-Mobile in the Netherlands. So what did I do? I searched the tower where they send from, I found it and when I was at 20 meters distance (couldn't get any closer) HSDPA was around 2 bars. When I tried to surf on the internet it went back to GPRS, really bad in my opinion...
What I did notice is, that if you have 4 bars (or 5) GPRS and it gets one more, it has 1 bar HSDPA.
It's strange as I have no problem at all with the radio reception, I am always on HDSPA, even when It drops to 1 bar It still works great. I can stream videos via skyfire no problem.
I'm on T-Mobile and according to their website I am not in a HDSPA area - just out of range.
root beer said:
It's strange as I have no problem at all with the radio reception, I am always on HDSPA, even when It drops to 1 bar It still works great. I can stream videos via skyfire no problem.
I'm on T-Mobile and according to their website I am not in a HDSPA area - just out of range.
Click to expand...
Click to collapse
Funny...I'm the exact opposite!
T-Mobile's website say I should have excellent 3G coverage at my home adderss...but I sruggle to get 1bar..and my TD2 is allways swapping from GSM to HSDPA
At work the webite say's no 3G but excellent GSM....in my office I have found 1 spot with a very weak signal....If I answer an incoming call I loose that.
I have only been with T-Mobile for a couple of month's.....Never had this trouble with Orange.
Trouble is, I don't know who's at fault....T-Mobile or TD2......
Got a reply from HTC.
"This is not a known issue. Therefore there may not be a planned hotfix for this. This being the case i would advise trying to perform a hard reset of your handset."
Sounds a lot like the stock answer from HTC to every issue they've ever had on every handset they've ever made!
I've replied redirecting them to this forum questioning the newer radio version on the Asian ROM.
Neil
It is a known issue, I've reported it to them a couple of times. The radio from the Asian ROM doesnt make much difference anyway
htc support
Following the stock reply from htc about the poor radio (soft reset, hard reset, wipe sim) I wrote back:
Thanks for the advice. I have tried all you suggested but the reception on my Diamont 2 remains poor. I did a dirct comparison at my work place (this is where I am having my biggest problems), between the Diamond2 and an old Sony Erriccson K510i.
With my T-mobile sim inserted in the D2 I got between no signal and 1-2 bars. With the K510i I had 3-4 bars.
With an Orange sim I got 2-3 bars on the D2 while I had full signal with the OLD Sony Erriccson phone.
I think the Diamond2 is an excellent device, but I feel let down by It's poor radio performance.
Can you tell me if this problem is being looked into by your tech's?
As stated else where on this forum if enough people take the time to complain to htc they may do somthing other than deny there is a problem.
The squeeky wheel gets the oil, as they say
Would it help if I took a FEW phones all on the same network and compared signal?
I too have really bad reception but have access to many devices including the Touch HD, Vario, Tytn2, various SE phones (c902, c905), Various nokias (N95, N96, 6500) and a few LG phones.
I am on the O2 network, and have enough simcards to fill all the phones up at the same time so I can do a comparison on signal tha way.
The best one will be the difference from the HTC devices but I can then draw up conclusions here and also with HTC.
It would be great if you could try the same simcard in a few different sets. This would give us a really good idea of how the TD2-radio really performs...
I got my reply from HTC yesterday and it was indeed a simple and standard (meaningless) answer.
They actually thought that no HSDPA and 3 bars GPRS was not so bad a connection
Thanks for your offer and awaiting the results......
hello all
i ve made a lot of radio test here with this d2
it is really poor in sensitivity
the gsm antena is located in the back but in the lower part of the device so when you take it in your hand there is a great attenuation of the received signal.
i ve made a lot of description and test about this known probleme on the french forum.
you can test the sensitivity with field test and you ll see the reception is always around -100 db when other device are -75 db (beter)
active the test with *#*#364#*#* code on your diamond2
Where in the program can I enter the code you gave ???
just enter this number in the phone
hermes77 said:
hello all
i ve made a lot of radio test here with this d2
it is really poor in sensitivity
the gsm antena is located in the back but in the lower part of the device so when you take it in your hand there is a great attenuation of the received signal.
i ve made a lot of description and test about this known probleme on the french forum.
you can test the sensitivity with field test and you ll see the reception is always around -100 db when other device are -75 db (beter)
active the test with *#*#363#*#* code on your diamond2
Click to expand...
Click to collapse
I entered this code as a phone number and hit send...........
All I got was the automated message "Calls to this number are not being connected"
Any idea why?
Hello all,
I am having some issues with the 3G connection with my Dream that started a few weeks ago. There are times when it works just fine and I am able to use apps/maps/browser with no difficulty what-so-ever. Then out of no where it will stop working. I will have 3 or 4 bars, and it says I am connected at 3G, but only outgoing ('Up') arrow on the status bar lights up, while the incoming ('Down') arrow will not light up at all. Then finally after various wait times (2 to 10 minutes) the '3G' will disappear and light back up as if the radio is resetting and will work again for a few minutes before repeating the same process over again. If I enable the 2G only connection it works just fine. I do not see any pattern or correlation to this disconnect. I have tried wiping, reformatting the SD and re-flashing my phone with no help...
Any ideas? TIA
ROM: Cyan 4.0.4 Stable
Recovery Image: Cyan 1.4
Radio: 26I
Try airplane mode when this problem occurs.
maxisma said:
Try airplane mode when this problem occurs.
Click to expand...
Click to collapse
You mean enable airplane mode and then disable it again to reset the connection? I just tried it...did not help. Still sending information out but not downloading anything in return...
bethel03 said:
Hello all,
I am having some issues with the 3G connection with my Dream that started a few weeks ago. There are times when it works just fine and I am able to use apps/maps/browser with no difficulty what-so-ever. Then out of no where it will stop working. I will have 3 or 4 bars, and it says I am connected at 3G, but only outgoing ('Up') arrow on the status bar lights up, while the incoming ('Down') arrow will not light up at all. Then finally after various wait times (2 to 10 minutes) the '3G' will disappear and light back up as if the radio is resetting and will work again for a few minutes before repeating the same process over again. If I enable the 2G only connection it works just fine. I do not see any pattern or correlation to this disconnect. I have tried wiping, reformatting the SD and re-flashing my phone with no help...
Any ideas? TIA
ROM: Cyan 4.0.4 Stable
Recovery Image: Cyan 1.4
Radio: 26I
Click to expand...
Click to collapse
it could be your phone
but also it could be 3g service in your area.. it could be unstable or weak..
i.e. i get terrible 3g service in my nearest mall,but 2g works fine.
but in my house my 3g service is almost perfect.
R u using a datasim or not??
Check with ur telecom operator. Sometimes u need to be using a data only sim to be using 3g on the g1. It happened to me. Otherwise there might be some apn settings wrong or missing.
Thanks for the reply guys. I thought it could be the 3G in my area but I have had my phone for well over 6 months now and it has worked great at my house. I know t-mobile is still working on their 3G roll-out so it could be that as well. I really hope it is not my phone but with my luck...who knows...
As far as the datasim, I am not sure. Like I said, I have had my phone for 6+ months and 3G used to work just fine. Is there any way I can tell by looking at my T-mobile SIM to see if it is a datasim or not?
My G1 is doing the same thing!
I am in Atlanta and i have been noticing the same exact problem. I am also noticing that i am suddenly getting mobile versions of websites that i usewd to always get the full web version. I am on cyan 4.1.7. Not sure if it is the rom or the service but nonetheless i am experiencing the exact same problem.
Weird stuff... I am in Los Angeles in case people are wondering.
bethel03 said:
Thanks for the reply guys. I thought it could be the 3G in my area but I have had my phone for well over 6 months now and it has worked great at my house. I know t-mobile is still working on their 3G roll-out so it could be that as well. I really hope it is not my phone but with my luck...who knows...
As far as the datasim, I am not sure. Like I said, I have had my phone for 6+ months and 3G used to work just fine. Is there any way I can tell by looking at my T-mobile SIM to see if it is a datasim or not?
Click to expand...
Click to collapse
if you want to take more precautions..
u can go to a corporate tmobile store and ask them to replace your sim card. its just something basic. some sim cards go bad. i had to replace mine twice.
if you go to a booth in the mall or whatever they may charge u $25. in a corporate store,its usually free.
or you can call tmobile and ask them to take off your data plan and then add it cak on again.. this again is a basic troubleshoot for data related problems..
and if it is your phone(i assume you bought ur phone from tmobile) you should have a 1 year warranty. tmobile might exchange or call htc... all you really have to do is pay shipping.
brian_v3ntura said:
if you want to take more precautions..
u can go to a corporate tmobile store and ask them to replace your sim card. its just something basic. some sim cards go bad. i had to replace mine twice.
if you go to a booth in the mall or whatever they may charge u $25. in a corporate store,its usually free.
or you can call tmobile and ask them to take off your data plan and then add it cak on again.. this again is a basic troubleshoot for data related problems..
and if it is your phone(i assume you bought ur phone from tmobile) you should have a 1 year warranty. tmobile might exchange or call htc... all you really have to do is pay shipping.
Click to expand...
Click to collapse
Awesome, thanks for your help. I have had to replace my SIM card a couple of times as well with previous phones but that was due to MMS problems. I didnt think of 3G/SIM problems but I hope that is it. Thanks again!!
I went to the T-Mobile store today and they said that a lot of people have come in with the same problem. So apparently it is a problem with the 3G network here in Southern California (at least the area I live in). I am grateful it is not my phone or the ROM but still kinda ticked off I gotta deal with it until the issue is resolved...
bethel03 said:
I went to the T-Mobile store today and they said that a lot of people have come in with the same problem. So apparently it is a problem with the 3G network here in Southern California (at least the area I live in). I am grateful it is not my phone or the ROM but still kinda ticked off I gotta deal with it until the issue is resolved...
Click to expand...
Click to collapse
Ask them to reimburse you for the downtime
i too have been having the same problem as the original poster!
out of nowhere my 3g starts acting really funky and only the up arrow flases but it doesnt download anything. i hope this is a problem with the 3g network in los angeles otherwise idk what ima do.
djbootleg said:
i too have been having the same problem as the original poster!
out of nowhere my 3g starts acting really funky and only the up arrow flases but it doesnt download anything. i hope this is a problem with the 3g network in los angeles otherwise idk what ima do.
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whenever this happens.. it usually means that ur in an area that has weak 3g. i.e. i get weak 3g service in my nearest mall.
or ur areas 3g network is bugging up. but most likely its the first one ^
im having the exact same problem. been having it for a week or so. i thought maybe it was a bug in cyans roms but its not. i will lose 3g connection but i have a full connection and only the uplink arrow is on. this is really pissing me off. i live in los angeles and its been having 3g for a while now and i have never experoenced issues like this with 3g