Database Develop

No-one one here experienced the 3G bug then?

This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.

I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE

Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin

I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse

mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone

Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse

i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...

This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears

Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP

Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse

i can confirm that this didn't work for me either. :-(
worth a try though ...

I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.

well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!

Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.

Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse

which ROM versions are experiencing this problem?

I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing

I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse

I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.

incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.

Tilt: lost signal never recovers

Folks,
(I've searched around a bit and seen some reference to this problem but no definitive discussion. I apologize in advance if I missed anything and humbly request a pointer to the existing info if so.)
Just got a Tilt last weekend. On 3 occasions so far I looked at the screen and noticed that the phone had no signal (triangle with ! next to it). So for several hours each time, no one could call me. Going into comm mgr, the phone radio was still on.
This was in an area with no signal problems; soft reset or pulsing the phone radio in comm mgr would restore functionality with 3-4 bars. I finally nailed this down to having been in an area in the center of the building where I work, where signal gets lost. It appears that my Tilt never automatically recovers from a lost signal.
I saw this problem on the ROMs that came with the device and now it also continues with the new one that was just released by HTC a couple of days ago. In case it matters the phone is unlocked (using jump_spl and the other related tools and procedures found here, thanks).
Do I just have a defective Tilt? I mentioned this to others in my office and a few folks also claim to see this, and like I said I have seen *some* mention of this on the internet... I'd be astounded if this were really a problem endemic to all Tilts -- would people really put up with this?
Anyone have any additional insight?

It used to happen with me when I had the stock AT&T rom. I flashed the stock HTC rom and I don't recall ever having that problem, and now I've flashed SNE v2.5 and I don't have that problem.
My suggestion is to flash a new rom and see if that helps, and to make sure you're using a correct radio.

where do I get official htc radio and rom downloads?
hi folks,
where can i get official HTC radio and ROM downloads? I have an HTC TYTN II (acquired in Hong Kong) with ROM 1.56.721.3, Radio 1.27.12.11 & Protocol 22.45.88.07H just last month and already I'm encountering problems with the phone just losing the signal and staying lost and I'm considering upgrading however since my phone is brand new (practically), i want an "official" upgrade so as not to void the warranty. any help would be appreciated.
thanks and best regards...

I'll have to decide whether I have the cohones to flash an HTC ROM. Might at least be worth a try.

try this, go into comm manager, than settings for the phone (right soft key), than over to the Band tab, if I select the network type as GSM and leave the band on auto mine will contstantly serch for signal. i know this because my office is as close to a bomb shelter as they come and it never stops searching.
another good to this is battery life is improved
the BAD, if you want to use 3G you have to turn network back to auto and band to auto. not really a big deal cuz i dont have 3G here (yet).
a little workaround that works for me.

Thanks for that... I am running an AT&T ROM and even though I've supposedly turned on the Band tab in phone settings via KaiserTweak, I do not see a band tab. Should I?

I have almost this same exact problem! As of two weeks ago, my tilt started not allowing me to make calls
I then realized that it was also sending all my calls to voice mail. Thing is, the phone says that I have signal and has the Edge connection sign at the top. Whenever I try to make a call, the phone says "operation cannot be completed" or it will simply beep at me as if the call ended, right after it started.
A soft reset allows this to work. I've had this problem even happen right after hanging up with someone, and then trying to redial another number 5 seconds later. I doubt the phone really lost the signal.
Any ideas?

Hello
http://forum.xda-developers.com/showthread.php?t=367355
Thanks

I had the same problem with my O2 XDA Stellar, it was fine for a couple of months, then I could hardly call out on it, email wouldn't send, could rarely go online etc etc. It seemed to be better on GSM/GPRS than 3G, HSDPA etc. I assumed it was a harware problem & as it was under warranty I got a replacement from O2 & it's been fine so far.

AT&T replaced the SIM card in my phone and I believe this has fixed the problem. I have lost signal many times (elevators, garages, etc) and it recovers each time.

H --> 3G --> E --> nothing! help!

So, I've lived in an area with just EDGE and my TyTN II for a year now without probs. I've changed the ROMs after using HardSPL from Olipro, etc. without probs. I went over the weekend to Ft. Lauderdale, which is a 3G area, and my phone went crazy. It first shows an H with full strength... then when I try to make a call, it either won't connect or the signal goes completely dead. Other times if I just watch it, it will switch between H, 3G, E, and even G. Sometimes it'll even lose the signal altogether. What is going on?!? I've tried different radios (1.65.20.29 with WM6.1, 1.27.12.11 WM6.0, etc.) and they all do the same thing.
Interestingly, if I go to phone settings and change my band detection things from Auto to GSM and the data to 4 U.S. GSM frequencies, it goes right to Edge and all phone calls go through fine (but now I don't have 3G/H data)
Any ideas guys?

Funny, I have the opposite problem. Live in 3G. Two months ago I went to an area that doesn't have 3g. The G icon popped on my phone for the first time ever. It switched betweeen E and G constantly. The phone dropped calls constantly. The problem followed me home. The G pops up at my house now. I am still having the drop calls. There is a thread on here about this. Unfortunately, I have not found a solution. I have been calling ATT about it. I had to keep calling to get them to check it out. They say it some software issue with their towers. Don't know but I get $50 credit and 1000 rollover minutes from them

After you flash your ROM you should always do a master reset to ensure you don't run into any problems. Did you flash your ROM with the SIM card in the phone? They say you should take it out of the phone when Flashing.

yeah, i've been flashing all along with the SIM without issue... but of course, I've never gone to a 3G area with the phone until now. Outside of 3G areas, I don't have the problem... I called and asked about any issues in Ft. Lauderdale, and AT&T said there weren't any network issues and to bring in the phone........ of course I have an unlocked TyTN II (not a Tilt) bought from a retailer here (its original CID is DOPOD something), so they wouldn't be helping me much if I brought it in.... argh...

Same problem with my device
I have a stock Kaiser 130 series (T-Mobile Vario III) and the same issue (H->3G->E->Nothing) happened to me after doing a lot of roaming (China, Japan, USA, Europe, ...). First I also thought that this might be a SW issue but no reset, flash, etc. could fix it. These symptoms are also described in a lot of other forums (Google helps ) and the verdict: bring the phone back to the dealer.
In my case: T-Mobile already knew about this problem with the Kaiser and exchanged the motherboard of the phone during warranty....
I'm not sure if this is helpful to you - at least it might save you some time fiddling around...

Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.

kilrah said:
Yes, this is due to a radio hardware problem in early units, that chimes in after a few months. Mine is at the service center for the same issue right now. No other solution. There are already several threads about that.
Click to expand...
Click to collapse
Same issue here, WCDMA is broken ("no service" when locking to WCDMA, GSM only when using Auto). It was intermittent for a while but now has kicked in as a full-time UMTS/WCDMA failure. It also cost me $150 in excess data charges as the disconnect/reconnect caused some apps to relogin overnight
It does look like a RMA is the only solution, I'll post if there's another way - I'm going to try debugging the RIL (Radio Interface Layer) to see if I can get any more info out of it.
cheers

Help. My reception sucks.

Hello
I live in southern california and have an att tilt. Currently, my reception sucks. I am not sure if it is the phone or the network because my wife also has att and her reception is always better.
Is there any software that I can install that will help the reception? As well I have kaiser tweak. Is there any setting I can change to help on that?
As well, in Kaiser tweak, the default setting for contacts is to show both sim and address book contacts. I know I can change this with Kaiser tweak, but when I have to reset my phone, it goes back to default. Is there a way to change it to just show address book even if phone is reset?
Thank You
Adam Birozy

Check her Radio. If you you aren't running the same Radio version as her, change you Radio and see if that helps.
If you are running the same Radio as her, which is all too possible, you might consider trying other Radios.
EDIT: Yup I read it wrong. I assumed your wife had a Tilt, My mistake... anyway. Try different Radio's than.

Different Phones
Adam,
I am in L.A. too and I laugh every time I see the AT&T "More Bars In More Places" commercial. There are so many absolute dead zones in my life around AT&T that I can't fathom how they get away with it.
That said, while I have NO ability to get a signal in my house (AT&T coverage map calls it "Moderate" which is AT&T speak for "NONE"), others have had better luck.
A friend with a blackberry got 1 bar, and a vendor with a standard clamshell phone (not a PPC, BB, etc) had a full complement.
I suspect that your wife does not have a Tilt. Perhaps she has a phone with an extendable antenna? If so, and you might want to mention back in a reply, that may be part of your answer.

I noticed my signal jump a tad when i switched to an EMO radio. You might want to give it a shot if your ROM will support it

HELP! my touch diamond'd gone mad!

Hello all you clever people out there
i hope some of you can help me before i throw this thing at the wall
let me try to explain the problem i'm having
I bought this phone about six months ago and all was going well untill about two months ago
the problem i'm having is with phone service, at the top of the screen i get a '!' next to the signal indicator (Y) but when i touch the icon, on the next screen i get the Y with bars to indicate signal
on the phone settings screen it says no service and if i touch 'register on network' it says 'registering' then nothing???
what i dont understand is that i can still connect to the internet and get email via gprs (edge doesnt work when this happens) or occasionally via HSDPA or 3G
the only things i cant do is make or recieve calls or texts
Ive tried soft and hard resets and nothing changes, the only way i can get the phone service back is to put my sim into another phone, connect that to the internet then VERY quickly put the sim back in my diamond, and that doesn't always work
even when i do get it working it doesn't last, longest its gone is two days before it loses the service again
i've checked to make sure the phone hasn't been blocked and been to a few phone shops but no one seems to have any idea what the problem is or what to do about it (i've even e-mailed HTC and yo can immagine the respose i got! )
i know that i'm in a good area for signal as i've lived in the same place for years and hads lots of different phones on the same network (same number, same sim etc)
any ideas would be much appreciated as i'm sick of having to take two phones with me incase this one fails on me
phone details;
ROM: 1.93.405.1 WWE
DATE: 8/6/8
RADIO: 1.00.25.05
PROTOCOL: 52.29.25.12H
OPERATOR: orange (uk)
please help me
anyone with ideas can reply to this or email me direct [email protected]
thanks for reading this and hope that someone can help
Mike

btw just my 2 cents, orange has the worst coverage in UK, its terrible! and i have noticed my ignito has drastically worse signal on 02 than my other handsets.
those 2 combined, could be a possiblity.

yeah i know that but i have another phone on orange and sde by side my other one has full signal and my diamond doesnt
but if i touch the the indicator at the top the next screen shows at least two bars even when its not working, like i said, i've lived here for years and never had a problem before and this is relly annoying
but thanks for your input

yea, from what ive read, you might be able to flash the rom that deals with the radio on your phone, which may help, as my xda is pitiful even on 02, as we speak i have 1 bar, other phone is full!!

i though about flashing the rom and went on the web site, put all the details in and got a responce that no flash was availiable for it, i dont know if that because its locked on orange or if there is just no update
its really starting to piss me off because i think the phone is great (even though it isn't the most recent!)
thing is though, if i was to do my jiggery pokery and get the service back where i am i always get full signal on EDGE or GPRS
its confusing as hell
i'm just hoping that some one else has experienced the same and has a quick fix
i've downloaded some things from freewareppc and thought that something might have screwed about with my phone so got rid of it all and hard reset but no joy
i mean, as we speak now, the phone has no service but i've got it hooked up to the laptop i'm online with so its got signal (wifi turned off)

'jiggery pokery' - technical term

I have seen a somewhat similar problem too. Every now and then (especially just after making a call) I used to get the exclamation icon (No service) and couldn't make/receive calls for 10-15 mins until it finds network again. I used to try finding the network by trying Manual mode first (which actually failed to register to my network) and then selecting Automatic mode.
Solution: I complained to my service operator who were finally able to solve the problem in 2-3 days.