Well, this would be my first official post. I'm a newbie . I just bought my Diamond about one week ago and I like it alot. I'm a convert from Verizon. Loved the service but not the price plans so I switched. I get so much more with Sprint for the price. Anyway, when I first got it the internet connection would not work. Called techs and they fixed that problem. Set up email, Wifi, pic mail, and pic mail service and all other stuff. Except pic mail does not work or it only half works. I can send or upload to my sprint pic account website, but I can't receive pic mail. I see the uploads and pics from my friends but it doesn't send them to my phone. So, like WTH . Anyways, I can't receive from the website or from my friends who are on Sprint. Talked to a tech and she said I would have to set my email up and pic mail up and I did. I had to do something else and she said she would call me back, but never did. Kinda pissed about that. Any clues or the like would be helpful? Like I said I can send, upload, and receive on the web account but not receive from the web or from my friends phones on Sprint. If anybody had a similar problem or fixed it their own way before calling the techs let me know? I want the pic mail to fully work.
i have a simimliar problem i cant send/receive mms messages from my girlfriend who has verizon and i have ATT. i jsut got my diamond about 5 days ago
I was reading other threads/posts and sometimes it depends on the network and the quality or size of the picture, video, etc. she is sending to you. The higher the resolution or larger the file, the longer it takes. The lower the quality or smaller the file the shorter it takes. Sometimes the networks regulate the size of what you send. Hope this helps.
http://forum.xda-developers.com/showthread.php?t=344383
The weird thing is that Cybertoads and my mutual friend also has a Diamond and on his everything works perfectly fine. At first it literally took 2 weeks for a picture mail to arrive on my phone after sending it from his, but downloading the Picture mail update from Sprint seemed to have fixed that issue, now he can send and receive them no problem. I have a Sprint Touch, and I have no problem either sending and receiving pictures.
Anyone else have the problem that Cybertoad is encountering?
Possible Solution: sMMS App
I've had the same problem, I've had my Diamond since it came out months ago and I've tried several times to get picmail working. Just last night I came across this: http://forum.ppcgeeks.com/showthread.php?t=22509 [the first post has a lot of details about the app.] Read through that and you can download the program and try it out, I really liked it and donated the $5 through paypal like the creator suggested and I was surprised by how quickly I was able to register and get the full version up and running [and you get a lifetime license for that donation]. So far, I've gotten sending picmail working just fine with this program. Receiving is another matter, and it's an issue that seems to only be on the Diamond and the Touch Pro. Typically on Sprint phones that can't get regular MMS, they'll send a regular txt message with a link that you can click on and download the picture, they were able to get this program to intercept those txts and automatically download the picture like regular MMS is supposed to work. However, on the Diamond and Touch Pro, it does not send a txt with a link to the MMS since the native Sprint picmail app should be working (but they just can't seem to get it working at all!). They have wrote on their site [http://smms.vision5.com/] that they are working on that problem. In the meantime, in the app you can just click on your inbox and it'll sync all your recent new picmails right in the program, you don't need to go through the Sprint picmail site and you can view the pictures, download them to your phone, reply to the messages, etc. It's just a matter of how often you get picmail which would determine how often you should check for anything new. Alternatively, if you tell people that when they send you an MMS make sure they send a regular txt message telling you they sent the MMS, you'll be able to go into the program and check. This app seems way easier to use than the native Sprint one [if it even worked] and seems like these guys can get more things done in their free time than the developers over at Sprint who should have had this problem solved by now. It's also quite fast at sending the pics [and notifies you when it's done sending] and you can set if you want the pictures resized before being sent.
Hope that helps.
Feel free to contact me if you need any help,
Matt
Thanks for the info Matt.
CyberToadZ28 said:
Thanks for the info Matt.
Click to expand...
Click to collapse
No Problem
Related
Heya.
I did a little research and finally noticed that I would never get picture messages, and I heard this is a problem with the Iphone as well. But i figure with the Tilt I should be fine. Why do my picture messages not work and it directs me towards ATT's Viewmymessage.com website? Any help? Thanks everyone! -Jeff
The iPhones does not have mms capability, but the Tilt does. You should check with AT&T if everything is correctly provisioned in their system. I have a Tilt and I get picture messages fine.
Hope this helps!
bump anyone?
Jeff,
Do you know what type of messages are being sent that you cannot receive? MMS, email, other? I have no idea what viewmymessage.com is but on the front page it says...
If you received a text message directing you to this site, then someone has sent you a multimedia message.
To view your message, enter the personal password that was included in your text message.
Click to expand...
Click to collapse
When you try that does it work?
I have AT&T also and have gotten MMS messages from Verizon and AT&T users without an issue. Maybe this viewmymessage.com service is related to where the message is originating from?
Hello.
I thought is was because of their service providers as well, but I've tried with people from T-mobile, Verizon and ATT and I always received the message without the pic..
It's a MMS, so it's a picture within a txt. I was reading online how this is setup because the iphone cannot received mms, so for the iphone they created this website to view photos within the txt.. But, I cannot understand for the life of me why I cant see pictures in my text's.
Interesting. Maybe AT&T thinks you have an iPhone? Are you on their iPhone plan? Also log onto your account and make sure your phone there isn't listed as the iPhone.
sounds to me like that's what the other persons phone is sending you to. nothing to do with your tilt. Like you could have a rzr and still see the same message. i get mms fine on my tilt with at&t
Yea I'm going to have to call them. It's def not the people sending it to me. I've gone online and ATT is showing me that I have a Tilt on their website, I'm just gonna give them a ring and see whats up.
I am sure this is a provisioning issue. I just called AT&T because of this and sms not getting to my phone and it was because of the way they setup my account. I am sure you will have this fix shortly.
Figured it out I think. I have a W810I registered with ATT because the net is cheaper on that phone. I only use my tilt 4 days out of the week and just dont use net on it those 4 days, cus 30 bucks is expensive. So i opted to just use my w810i for 15 bucks a month. I remember when i called they had to change the MAE or EMI whatever number to the old sony ericson, thats why they are not appearing correctly. This will be interesting...
Punker1234 said:
Figured it out I think. I have a W810I registered with ATT because the net is cheaper on that phone. I only use my tilt 4 days out of the week and just dont use net on it those 4 days, cus 30 bucks is expensive. So i opted to just use my w810i for 15 bucks a month. I remember when i called they had to change the MAE or EMI whatever number to the old sony ericson, thats why they are not appearing correctly. This will be interesting...
Click to expand...
Click to collapse
nope thats not it. i have a tilt and att thinks i have a razr so i only pay 35 for unlimeted internet and sms adn i can send and recive mms so its on att's end. oh adn dont tell them you have a tilt or they WILL NOT HELP you trust me...they will say its becouse you are useing a pda on a media max plan
I have searched the forum and I keep finding sources that say you have to have data plan and use the e-mail function in order to send pictures. Am I missing something or is the TILT capable of sending picture texts? It seems sort of ridiculous for such an expensive phone to not have such a basic capability. Sorry if this is a retarded question but I cant seem to find the answer on the forum.
jwu222 said:
I have searched the forum and I keep finding sources that say you have to have data plan and use the e-mail function in order to send pictures. Am I missing something or is the TILT capable of sending picture texts? It seems sort of ridiculous for such an expensive phone to not have such a basic capability. Sorry if this is a retarded question but I cant seem to find the answer on the forum.
Click to expand...
Click to collapse
You don't need a data plan to send MMS. aka Picture text.
but it does access media net to send MMS if im not mistaken, so its not free, at least thats what Cingular reps say...LOL
alright i feel dumb asking this question but the only way i can seem to send a picture is through e-mail. how exactly do you send the picture text? i dont see the option through the texting
^ Messages>Menu>New>Multimedia Message
all hail strike one
i now feel at least 50% stupider than before because that was pretty obvious. thanks a lot strikeone
Keep one thing in mind when using MMS. Pictures & text cannot exceed 600k. It has something to do with AT&T's OTA servers or something.
to vampire2800
so i tried to send the picture text and it seemed that i had to connect to the gsm network in order to send it. i have picture text in my plan but no data plan, is there any way i can do this for free without having to get on the network?
It will temporarily connect to Media Net. Don't worry, as soon as it's finished sending/recieving it will disconnect. If you have a picture messaging package, then any picture message less that 600k is free for you, unless it's sent to someone not on AT&T. I've been doing it for years & trust me, I don't get billed for internet usage. I promise!
thanks again vamp!
No problem, bro. That's why we're here.
jwu222 said:
thanks a lot strikeone
Click to expand...
Click to collapse
^ yep, no problem .
Lets put it like this. When you send a picture, you do in fact access the internet. It is called a MMS (Multi Media Message). AT&T says as long as you have a SMS plan that allows MMS to send and receive, you will not get charged. However there is a size limit of 600k. As for my tilt, I keep the internet disabled. I Am too cheap for a data plan right now. I only enable my data when I know a MMS message is coming. If you don't have an internet plan through AT&T you can have what they call pay as you go data. You get charged for the usage by KB (Kilobytes). With the tilt and how it likes to access the internet all the time, this can get pricey. Just a FYI...
This is the stupidest thing ever I see tons of threads about mms problems but no absolute solutions which is what we all deserve as android supporters, i can sometimes send and recieve mms, except most of the time i cant. Is this google? HTC? Tmobile? Its a huge problem that need to be addressed. Its serious its not about poor speakers or choppy ui or a slow app drawer. This is a very basic functions of the cheapest of phones whoever is at fault doesnt apparently care so what can i do? im so tired and embarrassed with it!! who do i complain to? it didnt work consistently on my g1 either so what the f*** gives????
yes its really really really really stupid. My nexus doesnt like to send mms and I called tmobile about my wifes piece of **** mytouch slide having generic network failures with receiving and sending mms...she filled out a ticket and said they would keep me posted about the problem.
And i agree its completely embarrassing this is one of the relatively few phones out there you brag about, but its tough to brag when the mms doesnt even work, not even to mention the crappy speaker, choppy ui, jacked resolution, invisible screen when the sun is out, etc...i love this phone one minute and the next i want to stick it down my disposal with the rest of my leftovers.
let me know if you find out who to light the fire under im happy to do whatever i can i just want mms to work...
Have you tried Handcent? I don't think I've had too many issues with mms using that.
i can't say I've ever had a problem sending or receiving MMS on AT&T with the N1 (not 1 failure yet). If you are both running stock roms perhaps it's a T-Mobile issue.
Reading the 2 posts above it doesn't appear to be confined to the N1 and both of you guys are on T-Mobile. It may take some prodding to the appropriate people to take a look but I'd start there.
I've been sending MMS since Day 1. What type of problems are you having? Maybe too large a file?
SiNJiN76 said:
I've been sending MMS since Day 1. What type of problems are you having? Maybe too large a file?
Click to expand...
Click to collapse
It shouldn't be due to a large file.
When I take a photo, for instance, it's at full-resolution.
When I attach it to a SMS, it says it's too large, and it is Compressing.
Does it NOT do that for you OP?
Mms always worked for me.
But i m in France.
As android supports mms i would say its your network..
Sent from my Nexus One using XDA App
i dont know about OP but when i send to my wife's slide, it either doesnt arrive or comes the next day. and i just cant send to any type of iphone, but i think i had that problem with my old mt3g and g1. When i send to my friends nexus ones, sometimes they get them, usually they dont. And ive tried every method i can think of i cant send when adding attachment, "sharing" from the gallery, or attaching and then taking a picture. Im on tmobile, phones stock.
Very glad to hear others arent having this, i dont know i dont want two messaging apps on my phone, maybe im OCD but i just wish it worked how it is. Actually, when i send to the slide its the slide that says it cant download the pic so maybe its the slide part of the time (still android of course).
I cant pinpoint the circumstances under which the problem occurs so its pretty frustrating, maybe the randomness points to carrier issue? TMobile is super cheap so that wouldnt surprise me, but thats a whole different thread.... But since others dont have any problems maybe ill try my spare nexus for a few days and see if its just my phone.
It must be a t-mobile thing, cause I send tons of mms everyday on my ATT nexus one for 4 months now, not a single issue for me..
OP, you might just need to set up your APNs correctly. MMS was a bit wonky on my n1 until I followed a guide. A search under mms apn should show the thread.
Indeed, not a single problem once I've set up APNs. But I'm not from US, thus not using T-Mobile.
My daughter is away at college and I helped her install Froyo on her Captivate. All but one thing works and it confuses me. I sent her a photo I took w/ my phone, and though she received the message, she's unable to view the photo.
Could somebody give me some things to have her check?
Thanks
By any chance did the message that she received come from her cell provider, stating that she received a picture message? I had the same thing happen and it turned out that I didn't have the "extra" mms picture/video package from my provider which didn't allow me to view the pictures or messages that ppl sent me from my phone. I had to log on to some website to see them. Not sure if this is the issue, just throwing it out out there.
KayvinM said:
By any chance did the message that she received come from her cell provider, stating that she received a picture message? I had the same thing happen and it turned out that I didn't have the "extra" mms picture/video package from my provider which didn't allow me to view the pictures or messages that ppl sent me from my phone. I had to log on to some website to see them. Not sure if this is the issue, just throwing it out out there.
Click to expand...
Click to collapse
I have my entire family on a data plan. All of us can send and receive text w/ pic messages at any time. She can no longer do this with the upgrade to 2.2.
hmm, that doesn't seem right. I had 2.2 and I was able to receive pictures so I can't see it being froyo. I would call her provider and let them know the issue. Sorry I couldn't be more help
edit: If she already hasn't done so, I would probably also do a Factory Reset, sometimes that helps clear up some bugs when upgrading
I had this same issue where pictures/video clips would not send/receive. This service goes via MMS (3G data) while voice & text via GSM/CDMA, i believe. I had a battery saving app called "JuiceDefender" that was turning off my 3G receiver (to save 'juice').. by doing so, MMS which requires 3G could not send/receive pictures or video clips. Make sure you can see the "3G" icon at top... just something to check.
Do you guys have issues with sometimes not receiving a text?
I have an HD7 with Tmobile USA
and I've had ppl saying they text
me yet they never did
At first i thought it was just lies that
guys tell but i've gotten the same
story for certain friends.
Just wanted to know if it is isolated
or if someone else was having the
trouble i am
Check the number in messaging settings and make sure you haven't changed it, otherwise I can't think of any other reason, assuming you have not added message blocking or some other feature that limits usage
maybe a network issue in your area. I would talk to t-mobile about it and they can check it out.
I haven't had any problems with texts.
The odd thing is that I have had a vibrant, g2, and mytouch 4g with Tmobile in th same area and those never had an issue
tj
It seems like it only happens like 20% of the time but i feel bad for fussing at ppl for not texting back when it is my phone
and i've noticed this is on both HD7
But it is not a MAJOR problem...just a minor annoyance
lol and i refuse to call tmobile's customer service until next month. I finally can transfer to postpaid instead of being on flexpay aka hell. Trying to explain a problem to them is murder. The language barrier alone will make this whole situation worse...
Another issue that pops up
I decided to use the feature of sms confirmation to let me know when it is sent to the users i send the text or pic mail to(which is annoying) because if i send my usual 1,000-2000 msg daily i will get the same amount of texts from my phone telling me that it has sent the text to the recipient.
Anyway, a new issue pops up that when i send a text, it will say it can't be sent and it will resend later. Even if i have full service, it sends me the message and i literally can't text anyone
then after about 10-15 minutes, it will send it automatically with no issues then sporadically pop back up.
This is shocking because i really have had no issues with WP7 or my hd7 aside from this and now randomly that pink hue on the camera started appearing
the pink on camera seems to be fixed with the ..10u.. rom for a lot of people
i can't say anything on the sms delivery reports, but i know tmo on the east should have way better reception than west
missing texts
I have T-mobile as well. My HD2 would drop most inbound texts. I had to do a hard reset to get it to start working reliably again.
Haven't had the issue since I switched to the HD7.
It is working great now. Idk what was going on with my phone.