HTC touch HD - Touch HD Windows Mobile ROM Development

HI Friends
I am New here i need your help
i have bought a HTC TOUCH HD from London and I am staying in India. Everyday in the morning my HTC doesn't Boot, although the Battery is charged full in the Night. I have to take this cell to the Technician and he externally supplies high voltage to the battery. and then it boots slightly and then gets charged on my cell. Even hes not able to locate the error. GUYS I NEED UR HELP SO PLZZZZZZZ HELP. THANKS in ADVANCE

Doesn't boot or does not turn on? quite a big difference.
If the battery is flat every morning i suggest you try a new battery.

Hey Riki,
There's (almost..) nothing that a healthy Hard Reset can't cure in a WM based device. Since you've reached this unfortunate stage, there's nothing you can loose anyway (in case you've managed to synchronize to a PC if only once (or haven't even once) you are even in a better position.
I suggest you HR once, to focus the device to manufacturer's default state and exclude a possible S/W or ROM issue. In a best case you'll get back your device. In worst (and I wish you won't be there) you have a H/W malfunction. If you still can, I also suggest you try another battery.
In second case, and since you've purchased the device abroad assuming it is under warranty, you should contact HTC UK Support, request an RMA (Returned Merchandise Authorisation) and ship the device for service. In best cases turnover time is 2-3 weeks and you get either a new device or yours fixed.
Wish you best,
======
Saar

Related

Dead Tilt

Hello all,
while in the US last week I bought a brand new AT&T Tilt and had it unlocked right after.
Having used it two days long (a lot of configuration and flashing) it worked just fine. This until today: the phone was sitting unused on the table for the afternoon and when I tried to make a call in the evening the phone was dead. No reaction through power-on or reset (soft, hard, whatever).
Battery was fully charged and just to check I connected it to power but that doesn't change anything. Charging light goes on but that's it.
Is there anything I could try out to revive it? Since I'm now back in Europe I would appreciate not having to find someone to bring it for me to AT&T (will they just exchange it without requiring it for days?)
Any help really appreciated.
Pierre
risingphoenix said:
Hello all,
while in the US last week I bought a brand new AT&T Tilt and had it unlocked right after.
Having used it two days long (a lot of configuration and flashing) it worked just fine. This until today: the phone was sitting unused on the table for the afternoon and when I tried to make a call in the evening the phone was dead. No reaction through power-on or reset (soft, hard, whatever).
Battery was fully charged and just to check I connected it to power but that doesn't change anything. Charging light goes on but that's it.
Is there anything I could try out to revive it? Since I'm now back in Europe I would appreciate not having to find someone to bring it for me to AT&T (will they just exchange it without requiring it for days?)
Any help really appreciated.
Pierre
Click to expand...
Click to collapse
It makes a difference what colour the charging light is. Is it Red or Orange?
Mike
Thanks for the reply.
The charging light is red.
I think you have that red point of death or whatever they call it and i recall the only way fixing it is getting a new one.
Sometimes you can get it going by the following if I remember right.
1. Remove the battery and let the phone sit for half and hour or more.
2. Plug in the phone WITHOUT the battery installed.
3. Let the phone sit for half and hour and then plug the battery into it and let it charge for a few hours.
PsyOpWarlord said:
Sometimes you can get it going by the following if I remember right.
1. Remove the battery and let the phone sit for half and hour or more.
2. Plug in the phone WITHOUT the battery installed.
3. Let the phone sit for half and hour and then plug the battery into it and let it charge for a few hours.
Click to expand...
Click to collapse
sounds like antique witch's beliefs to me
Seriously talking, don't you think it may be due to the poor quality Qualcomm chips?
Hope you'll come up with a solution Pierre...
Its a hardware issue of the phone itself, not the battery at all.
I had the same thing...
You need to return the phone before the warranty dies out.
Thanks all for your help. Going to try to return the phone... Wish me luck
please join the thread at:
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
by adding your build date info and any additional info that we can use to get an idea of whether or not this was just one batch that came out bad or something else. Thanks

Help my diamond 2 is dying!!!

My diamond 2 said the battery is low, then i plugged it into the charger, they indicator light turned on but after some time i removed it, it said low battery still after charging it for 4 hours, and now it has tuned off and not turning on anymore. Now when i am plugging it in the charger the indicator light is not coming and and it is not even turning on. Any way to fix it. Please reply back asap. thanks
No it didnt fall, or get damaged in anyway, just got it!!!!
Nothing you can do
There's probably not much you can do, you've got a faulty unit. Contact the retailer you bought it from and see if you can return it, if they wont accept returns contact the HTC customer service department in your country and since its new and under warranty you can send it in for repairs. The link below shows all the customer service numbers in different countries.
http://www.htc.com/uk/CA_Hotline.aspx
or try a new battery from ebay or something, and maybe a soft reset
I think the problem is from the battery cause the phone was fine but the battery wasnt getting charged, although if the battery shouldnt get charged while it is plugged i think it should work right, but it isnt. Tried soft rest and hard reset no use!!!. Well i just emailed the company nd they will hopegully replace my phone. thanks alot guys for your help. but please if there is any way helpp!!. thanks again
I am having the same issue now.. Charged for like 4+ hours.. and when i disconnect, it says low battery..
Have to call up HTC
Well i just called htc in singapore, and they said i have to go down to their service center. It will take them 3-5 days to find the problem with the phone. If its faulty, they will either replace the faulty part or the whole phone.. This sucks.. Damn, i bought the phone on saturday
I even sent it back to htc for repair, seems like it will take 1 week for me..... really sux!!!

HTC HD2 (o2) extended battery (anyone got it, really need help)

Has anyone brought the extended battery for there 02 HTC HD2 phone. i have just brought mine, and i cant get the thing to charge up in my phone. i have tried using the battery in my mates phone and it works fine no problem, its charges up using both our leads, but as i soon as i put it in mine, it doesn't charge, and i get a orange then green light flash every 3 secs.
Firstly i want to know if anyone else has the extended battery working in there phone??
and secondly after speaking to HTC, they said try doing the rom update and see if that works, if not then it may be a case the o2 branded phones cannot charge the phone due to software etc. is that even possible??
any Help is much appreciated,
kind regards
Shane
Funny you should mention this Shane, last week I bought the extended battery with kickstand cover and had the same "unable to charge" problem with the lights flashing green and amber.
I've sent the battery back and should get a replacement in the next day or two.
I've also upgraded to the latest stock O2 ROM from HTC's site in the mean time, so I'll let yo know how I get on when the new battery comes (it had better be here before the end of the week as I'm away for 2 weeks, hence the need for the battery!).
Of course if the new battery works, then I won't be able to say if the ROM fixed it or not, but it'd be worth applying it anyway if the battery does work.
i am at this exact moment doing the update as we speak, so i will be able to tell you if that works, but i cant see how o2 branded phone could really stop the device from using the extended battery, because after being on the phone to a very helpful guy at HTC he did say if this doesn't work, then it could be that 02 have done something to stop the extended battery from charging. but i cant see how, and see if its even possible, software blocking hardware from charging??
Edited, oh i forgot to mentioned i tried the exact same battery in my mates phone, which is bog standard HTC not branded, and it worked fine in his phone, charged no problem with both my cables and his, but as soon as i tried it in mine, it didn't work. so that would suggest that maybe its the o2 branded phones??
Woop woop it works, i have no idea why, but updating the ROM made it work. So it was never the battery it was the phone, im so happy I've been trying for the last 2 weeks non stop trying to get the thing to work or find out why it wasn't working but its all charging fine now =]
That's a really interesting one!
I do have a laptop at home where the battery will only charge until Windows starts, then it stops charging, so software can affect the ability to charge.
Definitely one for the hints and tips section!
Pesky O2 eh?
It could be that their modification of the ROM messed up the charging tables or whatever is used to work out how much charge is left in the battery, and the latest ROM fixes this.
Just off the top of my head, could it be that with a certain charge rate, it expects the battery to fill up at a set rate, and with it being twice the capacity it's charging half as quickly so throws up an error?
So the phone is saying "I know I'm getting 1A in, so the battery should be at 40%, 44%, 48%, 52%, but hang on, it's actually at 40%, 41%, 42%, something's wrong, best start flashing those lights!"
no problems with my extended battery on my o2 hd2 although.the last time it ran a stock o2 rom was about 2 weeks after i got it and that was in november LOL.
I have exactly the same problem. Lights are flashing and after about 15 hrs of continuous charging the battery state said 85%. I have contacted HTC support but no reply yet. Phone is O2 branded unlocked to all networks.
It's a documented issue with the HD2 and older ROMS. Please update your roms to the latest builds available or go the cutom rom route and it'll work like it's supposed to.
FOR REFERENCE ONLY: (Your Device might not support this ROM) http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=2&dl_id=856
Check out Point #2 under Improved Functions
BTW, this needs to be in the Accessories section.
http://forum.xda-developers.com/showthread.php?t=689067
Two threads for the same problem? You could have just bumped the other one.
Thank you man! I have done the upgrade and everything works as it should. I also received a reply from HTC support saying to return tha battery to my retailer and buy a different one... So they obviously don't have a clue..
Looking for a Ext battery with a regular cover
any with 1400 or 1500 - usa site
thanks

[Q] My note won't turn on !!!

Hey guys...seriously need your help,
I just got the note a month ago and i'm pretty amazed by it's capabilities. this is my first android phone and i'm kind of new to it. I hope i didn't make something dumb, yet i flashed my note with a .tar file just to add arabic language to it as it's not in by default. I follow the instructions explained on the webpage literally using Odin3. I got a passed flash and then disconnected the note as explained. since then it doesn't turn on. I tried almost everything using all kinds of button combinations to get to either download or recovery mode but nothing came out of the screen it's simply dead.....very disappointed, wish anyone could help me please....Thank you.
seems you have bricked your phone, if it does absolutely nothing it is bricked
Tried yanking out the battery and reseating?
Try getting Download mode with JIG
You may get JIG from market, or manually make with this guide
http://droidangel.blogspot.com/2011/05/how-to-make-samsung-galaxy-s-download.html
If the phone wants to start,you can do something. If absolutely no,then it is bad.
Sent from my GT-N7000 using XDA App
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
wolfmanx said:
My Galaxy Note won't turn on too. The problem came after I was downloading a magazine from Zinio using the Reader's Hub app. Before I started the download, my battery level was almost empty. In the middle of the download, the phone died before I could get the chance to plug it in to charge it. Unfortunately when I tried to recharge it using the stock USB cable, the phone wouldn't turn on anymore. I plugged it in my computer but it did not recognize any USB device being plugged into it. It's as if I didn't plugged in the device at all. I've tried every button combination to reset the device as well as try other batteries and then tried the button combinations again to no avail. There was absolutely no response from the phone.
It was pretty obvious at that point that my Note was bricked. It's been only 2 weeks since I bought it and I'm really frustrated that this happened, especially now that I'm already hooked with Android coming from IOS devices for a while.
I decided to send it back to a Samsung Service Center for their evaluation. The front line technicians couldn't get my device to turn on as well. The attendee told me that they will have to keep the unit for further evaluation and told me that I have to wait for 3 business days before informing me of the results. I'm hoping that they would just replace my device with a new one.
Click to expand...
Click to collapse
daaaaaaaang, i would cry... good luck!
mkoger said:
daaaaaaaang, i would cry... good luck!
Click to expand...
Click to collapse
Thanks. Yep, I sobbed for a bit after the attendee told me they need to keep it for further evaluation and no service unit was available.
My hunch on what happened to my Note was that it was writing to the flash when the power went out and did not get the chance to finish the write cycle. Thus, the unit was left out with a corrupted flash. I'm thinking that the OS should have prevented this from happening since it should know that the battery is about to die out. Moreover, even if the main flash got corrupted, there should have been a different controller (MCU, FPGA or similar) apart from the main processor which contain a boot loader code of some sort that would kick in to enable recovery of the device even if the main flash is corrupted.
I've been browsing through other threads under the SGN forum pertaining to units that won't respond to key presses to reset the device or to enter into downloading mode. I'm now lead to believe that there is no redundant system inside the Note that will ensure device recovery. Can anybody here who knows the hardware on the Note confirm or debunk this? Anybody from Samsung here?
I've been working with IOS devices (different iPhones) for a while now and had, on a number of occasions, made mistakes in jailbreaking the device but I would always be able to trust that I could re-enter DFU (Device Firmware Upgrade) mode with some key press combinations and be able to recover the device completely. I think this is absent on the Note.
I was hoping that the Note had this feature.
anybody here who encountered a similar problem?
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
RommaS said:
I have the same problem. At the morning a tried to turn on my SGN, but no response. All th simptoms the same: no charging, no reactions to buttons combinations, no PC detection.
Click to expand...
Click to collapse
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
same problem
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
wolfmanx said:
Can you describe what exactly happened before you bricked your SGN? Have you done any further evaluations so far or have you sent your unit to the service center too?
I'm just curious, where did you get your SGN from? I'm from the Philippines and got mine from Abenson's.
I'll keep you posted as soon as I get additional information from the service center.
Good luck to us.
---------- Post added at 02:20 PM ---------- Previous post was at 01:56 PM ----------
I'm not sure if our problem is somehow related to this as well:
http://forum.xda-developers.com/showthread.php?t=1422781
This is regarding a faulty USB interface. Could it be a weak USB interface circuit design or a weak bootloader implementation? The root cause will certainly be useful so that we can take extra precautions in the future as we work with the SGN.
Click to expand...
Click to collapse
I traveled at the train on vacation and connected my SGN to this device for charging and it became charging. At the morning I tried to power on SGN but it was bricked. I'm from Russia but now I'm in Ukrain and can't send my SGN to service center.
After the visit to the service center.
sunnysurya said:
I have the note, just a week old.
was reading a book when the display went all bizzare.
I had to remove the battery to shut it down.
Never got it to boot so far..
PC does not detect it and it doesn't charge either..
I am taking it to the service center in the morning, will update everyone on what they say.
Click to expand...
Click to collapse
Hey guys,
updating as promised.
the service center tried to "upgrade" software: I guess that's code for flashed new ROM.
After which they told me that the "Motherboard" is being replaced and that I have to wait till tomorrow noon.
So there you are guys, Motherboard
Will update further once I have more details.
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
I agree..
wolfmanx said:
I called-up the local Samsung service center today to follow-up on my unit and informed me that they will be replacing the motherboard as well. They said that they already ordered the replacement board from Korea and should arrive within the next 3 days. Darn.
Although I'm happy that I will have my unit repaired, I'm still a bit worried that until the root cause is determined, I may end up with bricking my Note again given the same circumstances.
What part of the motherboard is responsible for bricking the device then? We need to get to the bottom of this in order to avoid the same thing from happening again or determine whether this is really because of a faulty hardware design.
Click to expand...
Click to collapse
I agree Wolfmanx, I have asked for a detailed report on how this happened. Now that I know more people are facing the same issue, I will ask them for more details.
Cheers!
Almost same issue
I just got my phone delivered by Fedex. I unboxed it, slapped in the battery, charged it and tried to turn it on. The only thing that happened was the boot up chime. The screen never turned on and still won't light up. I can hear the sound all right, so I know the machine is not completely bricked, but the screen never activates and the 2 capacitive buttons never light up either.
It's really frustrating since I took the day off to play with it. Such a fine piece of hardware, but it seems to be very fragile and prone to problems.
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
Chrono_Tata said:
Hey guys. Not a regular user of the Note but my brother bought one about a week ago and got into the same issue some of you guys have had. Basically the Note was left uncharged (he plugged the Micro USB into the phone but forgot to plug the other end into a power source) overnight. When he woke up in the morning the phone was off, wouldn't turn on and didn't respond to any button combo. It also wouldn't charge even after trying with several different cables and leaving the cable in for several minutes.
Anyway we bought the phone back to the AIS (a carrier in Thailand) shop. Got to talk with a rather condescending salesperson who insisted that we had to take the phone to a Samsung customer service centre. Pretty frustrating experience but that's another story.
When we finally got to the Samsung repair centre, some technicians looked at the phone and determined that the battery has run flat out. This is not the normal "complete discharge" you would see in normal operation of a battery where there will be some voltage left in the battery. The battery was discharged completely in such a way that there was no voltage left which means that the charging mechanism on the phone doesn't detect any battery being inside the compartment.
Anyway the technician "jump-started" the battery by putting a bit of charge in it and after that the phone would charge and turn on fine. We were told that if the problem happens again leaving the phone in the charger for a while would fix the problem, and if that fails you can take the battery to a technician to jump-start it. Basically we can just avoid the problem by not draining the battery completely in the first place.
The customer service lady also claimed that this is a common problem for all Samsung phones, which is a bold-faced lie since I've owned several Samsung phones and never had any problem like this. Any decent electronic device should be designed to cut down the power before the battery has a chance to completely deplete in the first place anyway. It had been a long day by then so we didn't have the energy to call them out on this. We also didn't want to replace or repair the phone, since we are going abroad tomorrow and they don't have any new Galaxy Note in stock for immediate replacement.
So the root of the problem seems to be some sort of hardware or software problem that would cause the battery to occasionally completely drain. Not sure if this problem would affect all Galaxy Notes or just certain units. Since my brother will be keeping the same phone I will keep you guys updated if this problem happens again.
tl;dr, it's a problem with battery charging
Click to expand...
Click to collapse
Actually, this is what happens to all rechargeable devices when completely drained and left that way for a long time. That's why I try to avoid calibrating batteries unless it's really necessary. But the technician is right, sometimes you only need to leave it plugged in to revive the battery. I've tried this a lot and I still get nervous every time.
Had that problem with my Evo, left it charging over night and the battery came back to life

Nexus 6 Not Charging

Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Just an update -
I've been on the phone to motorola, they are sending a jiffy bag and it's going back to the repair center. This time under warranty.
I'd really like a fix now though :/ although I've tried everything under the sun.
xeon48 said:
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Click to expand...
Click to collapse
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
SAW_JOK3R said:
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
Click to expand...
Click to collapse
It's in a jiffy bag ready to go back to SBE for repair. My case has been "escalated". All under warranty, thanks for the input. I think you're right it must be a hardware issue, I've tried everything to get it to work but the batter is basically not being recognised.
I'm more annoyed now at the fact I've paid £100 for a "repair", and will have to wait at least another week for this turnaround :/.
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
rmanaka said:
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
Click to expand...
Click to collapse
I thought £100 was quite reasonable for a new phone with a smashed screen, particularly one as large and high quality as the n6. Not to mention the digitiser being attached.
I'm in the uk, apparently moto care is only available in the US at the moment.
My insurance, once the phone is returned, will be in the form of a ludicrously heavy duty case with built in screen protector!

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