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Hi guys,
Great forum, unfortunately i can't find a solution for my problem. Here is my problem: I installed Diamond TF3D Config on my phone and i tweaked a couple of things, everything went well untill i changed the TouchFlow menus.
It automatically restarts, but the loading process can't pass the HTC logo screen and now it says:
" The Device is unable to boot because either you turned of the device incorrectly...----- Press SEND to reset your device..."
Well, ofcourse I followed the instructions and pressed SEND, but it looks like it doesn't do anything at all. The error screen above keeps displaying, without anything telling me that something is being done about the problem. Is it doing something or is it just stuck? (The light is continously on).
Can you guys help me? By the way I tried the manual hard reset, but that didn't help.
did you hard or just soft reset?
well i did a soft reset, that didn't work out keep getting that screen.
and I tried a hard reset but that wasn't possible, because i couldn't get in the device, so it pretended it was a soft reset..
but do you know if it is doing something or not , cause i get the screen continously with the lights on
PM the developer... sushilange... and then post the solution here for us all to take benefit of.
Not sure of your full situation, but two options that may help; hard reset, or connecting phone to pc and try running an RUU install; of course all data will be lost, device could be as well.
---- Hard Reset Option ----
To perform a hard reset:
1. Press and hold both softkeys on the device (the little dots above ok, and windows key). Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
NOTE: I had no idea which of the many keys were considered the soft keys. They are the two buttons above the phone control buttons.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the hardware keyboard, and press R to restore to factory default or press X to exit the hard reset process.
Note:
Your device will be set back to factory default settings. Please ensure any additional installed programs and user data have been backed up before a hard reset is performed
--- RUU install ROM --- (this is for the mogul, you'll have to find your own, just reading material)
http://www.htcamerica.net/support/mogul/software-downloads.html
k I will. And this guy has the necessary knowledge?
bjason6 , thanx for your help
but I don;t understand.
hardware keyboard, a diamond doesnt have a keyboard or do you mean something else and where are the two soft buttons i cant seem to find them
This is the proper way to hard reset the Diamond (taken from the wiki):
Switch the device off. Press and hold the "Volume Down Key" and "Action Button" (round button), at the same time, use the stylus to press the red RESET button in the stylus silo. You will be presented with a menu saying 'press R to reset, X to exit'. If you press R, your device will be set back to factory default settings.
Hard Reset will delete all data you have put on the device: Programs, Settings, Mail, SMS, MMS, etc., so be careful and make a backup before doing this.
After a hard reset, you will have a complete clean new install of Windows Mobile on your device.
I thought the phone must be on for the hard reset to work, because I doesnt work on y phone
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Yes, bottom left "phone" button is send
YiuW said:
and oh, the SEND button is just the phone button right? the one beneath the House-button?
Click to expand...
Click to collapse
Nice
Now your tekin the pee mate
YiuW said:
k I will. And this guy has the necessary knowledge?
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Well he wrote the app, so I bloody hope so
damn what the hell is wrong with my phone man damn...
YiuW said:
damn what the hell is wrong with my phone man damn...
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Click to collapse
LMFAO..... RTFM.... dunno
Anyone suggestions to solve this problem??
It doesn't seem that I can acces my phone via usb
Can you enter bootloader? WIKI
yeah i can
What can i do with the boat loader then?
YiuW said:
What can i do with the boat loader then?
Click to expand...
Click to collapse
Sail away ?
So I don't know about everyone else, but I find it a pain in the ars to perform the hard reset procedure.
My question: Would the Clear Storage function be just as good after flashing?
GiODi said:
So I don't know about everyone else, but I find it a pain in the ars to perform the hard reset procedure.
My question: Would the Clear Storage function be just as good after flashing?
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Click to collapse
Yes. Clear Storage is a software app that helps you perform a hard reset. the ROM flash process, by default, performs a hard reset when it overwrites your firmware. the hard reset/Clear Storage that is recommended after just insures that any dirty data that may have gotten left behind is dealt with. That gives your device the best chance to function as error free as possible.
Hope that helps!
OH No! You should NEVER hard reset after you flash.
If you do it will make your phone clear any remaining data and keep to memory clean for your set-up install process. Plus it will make your phone run better. And no one wants that.
</sarcasm>
Honestly though, whether its psychosomatic or not, I believe my phone works better if I hard reset.
hard resets are for losers!
ziddey said:
hard resets are for losers!
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Better to be loser with working phone than king-of-own-ass with half-brick
I have never...ever...been able to hard reset using the 2 soft keys and the soft reset button.
definietly i agree my phone works better if I hard reset after flashings
JimmyMcGee said:
OH No! You should NEVER hard reset after you flash.
If you do it will make your phone clear any remaining data and keep to memory clean for your set-up install process. Plus it will make your phone run better. And no one wants that.
</sarcasm>
Honestly though, whether its psychosomatic or not, I believe my phone works better if I hard reset.
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Click to collapse
gabriel31337 said:
Better to be loser with working phone than king-of-own-ass with half-brick
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lol I was joking. sheesh
MrEous said:
I have never...ever...been able to hard reset using the 2 soft keys and the soft reset button.
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Click to collapse
Works with my Kaiser, but never on my Tilt...
ziddey said:
hard resets are for losers!
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Click to collapse
i think that you are able to give a better answer to someone who had the courage to ask something...
we don't help anyone with such these answers
friendly Dimitris
You guys have to keep your hands on the two soft keys for good. I use my left hand (index and middle fingers) to press them and in my right hand to reset until i get the white screen to hard reset.
kareem9nba said:
You guys have to keep your hands on the two soft keys for good. I use my left hand (index and middle fingers) to press them and in my right hand to reset until i get the white screen to hard reset.
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Make sure you don't have the USB cable in and if you have fat fingers try using chopsticks instead.
JimmyMcGee said:
Make sure you don't have the USB cable in and if you have fat fingers try using chopsticks instead.
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Click to collapse
I can't manage to pickup a 20oz steak with chopsticks (even if I stab it)! What makes you think I could use them for hard resetting my Tilt?
I ALWAYS hard reset and contrary to my post/member date, I've flashed quite a few ROM's. My problem is that I remember to do the hard reset after I've gotten about 1/4 way through getting the device set up after a fresh ROM update.
Tilt user
No cable plugged in
No fat fingering the keys
Used 2 pens to firmly hold down the soft keys then hold soft reset with stylus.
Never works.
MrEous said:
Tilt user
No cable plugged in
No fat fingering the keys
Used 2 pens to firmly hold down the soft keys then hold soft reset with stylus.
Never works.
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Click to collapse
Another Tilt User,
No cable plugged in
No fat fingering the keys around two softkeys,
With device turned on, used 2 fingers to firmly hold down the softkeys then press soft reset with stylus, the keypad flashed after 2 seconds, it works every time.
OK Then. My Tilt, I Hard Reset ALL the TIME.
Press the Soft Keys Down. Feel and look to make sure that's all you have pressed down. Then Press your Stylus in and hold for 10 seconds or the screen turns Grey. Which ever in last.
NotATreoFan said:
I can't manage to pickup a 20oz steak with chopsticks (even if I stab it)! What makes you think I could use them for hard resetting my Tilt?
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Click to collapse
Wait Chopsticks are for eating? I couldn't wait that long for the food to reach my mouth.
maybe you guys arent holding in the reset button long enough? doesn't it take 5-10 seconds for it to give you the hard reset screen? it does for me. ?!?!
20oz with chopsticks? bring it.
tkalli said:
Works with my Kaiser, but never on my Tilt...
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Click to collapse
Hard reset works on my tilt fine. YOU ARE PRESSING THE CORRECT SOFTKEYS RIGHT????? ( its NOT the red and green buttons...as explained many many many times here ) its the 2 buttons on the INNER keypad above the IE smbol and above the Mail symbol...... give that a shot.... I set my tilt n a table, use 2 fingers to hold down the keys and palm the phone to hold it in place as i push in the reset button...works 100% of the time ... just did it 10 times in a row for the heck of it
First of all.. thanks for the replies.
I am familiar on how to do it, but it just doesn't work well for me. I would say it takes me about 6.7 min's on average to get the stupid thing to hard reset.
Hi
I have ATT TILT just updated to 6.1 and was working normally but after I installed HTC home customize it rebooted and since that it reboots itself few times and than just loads to home screen where is only is start calendar and contacts visible on the screen and none of buttons are not doing anything! not able to call or receive calls too. I cant navigate to settings to do hard reset. is there any other way to do hard reset, like combination of few buttons or anything? oh and when I connect to PC it could not be detected too. pls help thanks.
hard reset by presses both soft keys and inserting the stylus in the reset hole at the same time. Hope that helps....
Knumb said:
hard reset by presses both soft keys and inserting the stylus in the reset hole at the same time. Hope that helps....
Click to expand...
Click to collapse
thanks for your answer but could u pls tell me which are soft keys? I new to this phone and dont know much. thanks allot
its marked as "-" on the phone
above the internet explorer icon and the messaging icon
take a look at the pic....
I did pressed soft keys and reset at the same time, but all it does reboots and no had reset is happening. I tried few times already. anything els I can do? any ideas? thanks
gio_zera said:
I did pressed soft keys and reset at the same time, but all it does reboots and no had reset is happening. I tried few times already. anything els I can do? any ideas? thanks
Click to expand...
Click to collapse
take a look at the picture and put the stylus in the reset hole and while you are pressing both keys, you push the stylus in the hole. You will get a grayish screen telling you if you want to hard reset and you will press the green phone button. It might take a few times in case you have fat fingers...
or go here:
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
I'm doing exactly as u say but it just reboots no hard rest is happening
keep trying....First time I tried it, it took 6 tries because my fingers kept touching other keys....Patience is the key....I think....
Knumb said:
keep trying....First time I tried it, it took 6 tries because my fingers kept touching other keys....Patience is the key....I think....
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Click to collapse
yeaaaa worked!! many thanks!
and here is one more question since u are good with this phone. as I said I Updated to 6.1 but that was att rom, so can I reinstall the clean rom that u have posted on this site? thanks again
it depends on what you are looking for. There are many roms out there for you to choose. MAKE SURE you have HardSPL installed. PLEASE, PLEASE read the Wiki for Kaiser before you flash cooked roms.....
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
Howto hard reset / Soft reset?
Soft reset:
Poke your stylus at the reset button.
Hard reset:
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Another way of doing it is hold the two buttons and poke your stylus at the reset button, then on your keyborad press r
Dont have the reset button using the ROM from XDA
(Nov 21) Touch-IT X1 M-HD 1.1 <<<UP NOW>>>
The reset button isnt a software feature, its a physical button, located under the battery cover in the middle of the stylus silo.
Check your X1 manual, its all described in there.
Bit of a silly question here but im fairly new to WM, after owning my X1 since for a while now, i've installed all manor of rubbish on it testing bits and bobs out.
Just wanting to know a few things about the reset if anyone could confirm them:
Soft reset:
Just resets the device and boots back up as normal without removing anything?
Hard reset:
Removes everything back to factory default. Though I have heard people not being able to use GPS and messaging/internet. Mine was not a branded device so I imagine it should be fine.
That's about right.
hello
can i just clarify here then - if u soft reset, then u will not lose any files/pictures/programs/softwares etc in ur phone?
cheers
fifa84 said:
hello
can i just clarify here then - if u soft reset, then u will not lose any files/pictures/programs/softwares etc in ur phone?
cheers
Click to expand...
Click to collapse
A soft reset is the same as turning the phone off, then back on.
Dare1 said:
Soft reset:
Poke your stylus at the reset button.
Hard reset:
1. turn off the phone
2. Hold both right and left buttons (the ones right under the screen, dont know the name)
3. press power button, while still holding the others
Another way of doing it is hold the two buttons and poke your stylus at the reset button, then on your keyborad press r
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Click to collapse
Your methods are lies. They don't work.
poetryrocksalot said:
Your methods are lies. They don't work.
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Click to collapse
It works ! I've done it a couple of times now.
williyung said:
It works ! I've done it a couple of times now.
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What am I doing wrong? Why doesn't it work?
poetryrocksalot said:
What am I doing wrong? Why doesn't it work?
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Click to collapse
You have to hold the 2 keys mentioned and the power button "all at the same time" then release the power button first. after that press R on your keboard, that should do the trick. tried it and it works
Keep the soft keys HELD DOWN until the color screen shows up.
laurence0609 said:
You have to hold the 2 keys mentioned and the power button "all at the same time" then release the power button first. after that press R on your keboard, that should do the trick. tried it and it works
Click to expand...
Click to collapse
Thanks for this specific method.
How do you know if its worked, the phone turned on straight away when i held down the left and right button and power, should it do that?
why do people reset their phones daily or just alot? wat does it do for u?
Soft Rest, Hard reset .. 1 finger
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
marekriedl said:
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
Click to expand...
Click to collapse
Doesn't work for me (Smaberg's Touch X 10.1)
The key thing people are doing wrong is holding down the power button and the two soft keys when hard resetting. make sure you let go of the power button straight away! (continue to hold the soft keys!)
marekriedl said:
In your dialer type *74*# and then dial.
It will ask you for soft reset, hard reset or Device info.
Eazy, convinient,...working in almost all ROMs (but I have had a ROM where it was not working)... Now I have EneryROM and it works!
Click to expand...
Click to collapse
100% work for me
thanks for wonderfull sharing
Hello everyone.
I am new to the whole custom rom and flashing thing, but after some reading and researching I decided to backup my stock rom and flash a custom one.
So I did successfully, to the point when the flash is done and I should do a so called Hard Reset. I've done the hard reset thing before and it worked, but now when I hold the both "silver" couloured buttons and the powerbutton at once the phone vibrates once and start booting.
I just don't know how to proceed with this since my X1 won't go in to Hard reset mode, I have no idea why or what I should do, so please, anyone just give me a hint and make my day.
Sorry if this is a totally useless thread for everyone else and it's just being annoying, but I really need some help here guys and girls.
Thanks in advance / Anton.
You probably just haven't gone through this procedure:
http://forum.xda-developers.com/showthread.php?t=431218
Hope that solves it
Good luck!
Actually I did, I followed BioVolt's videoguides on every step and when I checked afterwards on the tri color bootloader-screen it said: "KOVS110 SPL-0.72.01iNex" wich indicates that the Hard SPL procedure was successful.
Thanks for the hint tough, problem still not solved...
blondyz said:
Actually I did, I followed BioVolt's videoguides on every step and when I checked afterwards on the tri color bootloader-screen it said: "KOVS110 SPL-0.72.01iNex" wich indicates that the Hard SPL procedure was successful.
Thanks for the hint tough, problem still not solved...
Click to expand...
Click to collapse
I had the same problem - what you need to do is NOT hold the power button for long, just for like a second then it should work.
I too faced hardreset problem earlier, then later i found the following procedure holds corrects, atleast for my mobile. What i do is, press both silver buttons at a time and press power button only once and leave it(just press and leave only power button not the silver colored ones)..after few secs it will go to hard reset mode...
Try holding down the volume down button and the power button to go into the bootloader mode. From there, continue with your normal hard reset procedure which is holding down the 2 silver buttons and then press the reset button.
You only need to hold the two soft keys (silver buttons) to get into hard reset mode. if your phone is off, then you only need to tap the power button to turn on the phone, not hold it, but continue to hold the silver keys until you get the grey screen.
Hope that helps
blondyz said:
.....
So I did successfully, to the point when the flash is done and I should do a so called Hard Reset. I've done the hard reset thing before and it worked, but now when I hold the both "silver" couloured buttons and the powerbutton at once the phone vibrates once and start booting.
I just don't know how to proceed with this since my X1 won't go in to Hard reset mode, I have no idea why or what I should do, so please, anyone just give me a hint and make my day.
................
Click to expand...
Click to collapse
You need to completely shutdown your X1 first before hardreset. I mean COMPLETELY: remove your battery for at least 5s, then attach it and hard rest your device.
Thanks alot guys, actually the problem got solved by now, I treid a method I hadn't heard of before where you hold your two softkeys and under the battery cover give the "stylus hole" a push..
Worked just fine! Thanks alot to everyone bothering to help me, it's thanks to you guys I now have a working X1
Kinds regards / Anton.
the reason why its hard for people to hard reset from when its off is because they're holding the power button as well as the two silver keys!
you just hold the two silver keys and press the power key once, quickly.
keep holding the two silver keys until press R comes up!