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Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
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It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???
Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*
First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
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It shows as fat32. ?
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem
andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
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Thats not the problem tho. I can't even transfer a file called pic1.jpg!
nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
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It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
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Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?
For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night
I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.
Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...
i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.
nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
Click to expand...
Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me
Hi,
Im quite new on this HTC phones.
I have a problem, I dont know how to install software on the diamond.
It opens the files in Opera but it will not start the installation.
Do I have to have any program to install programs on the phone?
I have been trying to install tomtom 7 but it will not work.
Best regards,
Martin
Look on the internet for a cab file of TT7 copy and paste this in your internall storage in the map programmables. Disconnect phone from usb go to the place where you put it and run it from there.
This should work probably.
Grtzzz
I have the same problem too, but only happened while installing .cab file.
Anyone can help? Thanks a lot.
It dosent work.
I found the file here on the forum, I did active sync with my computer, I took the file, moved it the the 4g internal storage of the phone.
I tryed to start it but nothing happens.
Thats the problem i have, it seems that my phone dont want to start the cab files.
Should I just click the file or should I do something else?
Normaly just clicking is enough.
Sorry but are you shure its a cab file its not rarred or zipped.
Have you allready installed other programs this way?
For cab files i do not use activesync to put them on the device i simply do it in storage mode.
Grtzzzz
I found the way, I had to make a soft reset. Then it worked!
Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
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You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
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Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
anyone know how to make xperiax1's internal memory can read in pc?
akhu93 said:
anyone know how to make xperiax1's internal memory can read in pc?
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Try connecting with activesync
Awassenaar said:
Try connecting with activesync
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I've try that...
but PC still can't read internal memory
So when you connect your phone you don't see something called local device?
Did you install the right version of activesync? Because some versions of windows for pc (like windows vista) cause problems with Activesync, and you need something called Mobile Device Center (I think, because I have it in dutch)
Awassenaar said:
So when you connect your phone you don't see something called local device?
Did you install the right version of activesync? Because some versions of windows for pc (like windows vista) cause problems with Activesync, and you need something called Mobile Device Center (I think, because I have it in dutch)
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I'm using window XP
so when I connect my device to PC it'll automatically sync
it just contact and note where's read n PC but there's no internal memory
When I bought my Xperia is had to install this: http://www.microsoft.com/downloads/...FamilyID=9e641c34-6f7f-404d-a04b-dc09f8141141 do you have that?
And on your phone, when you connect to pc it schould give a pop up where you can choose "connect using activesync" or "Disk Drive" do you see this?
Awassenaar said:
When I bought my Xperia is had to install this: http://www.microsoft.com/downloads/...FamilyID=9e641c34-6f7f-404d-a04b-dc09f8141141 do you have that?
And on your phone, when you connect to pc it schould give a pop up where you can choose "connect using activesync" or "Disk Drive" do you see this?
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yup, I've that but I don't install that software in win xp 'cause win xp can automatically sync with device
yes, I've choose "connect using activesync"
but still can read internal memory
akhu93 said:
yup, I've that but I don't install that software in win xp 'cause win xp can automatically sync with device
yes, I've choose "connect using activesync"
but still can read internal memory
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Nope, Win XP cannot automatically synch with Windows Mobile devices. You have to install the latest version of active synch on your pc in order to connect your Xperia to the pc.
altae said:
Nope, Win XP cannot automatically synch with Windows Mobile devices. You have to install the latest version of active synch on your pc in order to connect your Xperia to the pc.
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I'll try it and report back
thanks for suggestion
Once you're connected with ActiveSync, look for an icon marked something like "explore". It'll pull up a file explorer that'll let you bring up phone memory on your pc
akhu93 said:
it just contact and note where's read n PC but there's no internal memory
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Don't know if I got you correct: in any case you will only be able to see the internal file system, but not the individual contacts. Notes are separate .pwi files - but the contacts are not stored as separate files.
If you see the green orb spinning in your systray during sync you are using ActiveSync, otherwise I assume you're connected differently.
Once the AS connection is up and running you will see a "Mobile Device" in My Computer, doubleclick that and you'll see the "My Documents" internal folder of your phone. Click on "My Windows Mobile device" (or similar, don't have an english version at hand) to see internal root directory in a new window.
gents, some files & folders are not showing in windows explorer when i connect to PC by USB in MTP mode. but i cant see those files and folder from from phone explorer like ES explorer...
can you please help me, i need to copy some huge number of photos from my phone SD card, which is showing in phone.
i tried: SD re-scan apps too, but no luck. and restart phone, no luck. :crying:
don't suggest to use AirDroid as files are huge.
I am using: stock ROM JB 4.1.2 (leak)
last sentence is the hint: known problem with the leak. No solution until know - at least I don't know any.
Sent from my GT-N7000 using xda premium
So I am forced to use AirDroid or KiesAir ?
EDITED: I managed copying those huge files by turning on USB mass storage utility from Settings > More Settings > USB utilities.
I hate MTP now
Thank you.
musheercmr said:
gents, some files & folders are not showing in windows explorer when i connect to PC by USB in MTP mode. but i cant see those files and folder from from phone explorer like ES explorer...
can you please help me, i need to copy some huge number of photos from my phone SD card, which is showing in phone.
i tried: SD re-scan apps too, but no luck. and restart phone, no luck. :crying:
don't suggest to use AirDroid as files are huge.
I am using: stock ROM JB 4.1.2 (leak)
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Try MPE. Its a great software.
musheercmr said:
So I am forced to use AirDroid or KiesAir ?
EDITED: I managed copying those huge files by turning on USB mass storage utility from Settings > More Settings > USB utilities.
I hate MTP now
Thank you.
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even that doesnot show all the files.. only mounting the USB from recovery works well.. shows all files